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Residence Inn St. Louis Airport/Earth City

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3290 Rider Trail South, Earth City, MO 63045
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1 room 1 guest
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Residence Inn St. Louis Airport\/Earth City
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51 Reviews from our TripAdvisor Community

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Traveler rating
    24
    14
    8
    5
    0
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24
7
2
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (11)
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Huntingtown, Maryland
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First, to start the hotel is actually pretty nice, very clean and the staff is always polite. They have scheduled snacks and beer/wine in the lobby every Monday - Wednesday although be careful, the hours do change from night to night. The only major complaint is that the exit out of the parking lot can be downright miserable during morning... More 

Was this review helpful? Yes
Karen W, General Manager at Residence Inn St. Louis Airport/Earth City, responded to this review

I appreciate your kind words about the staff and cleanliness of our hotel. I appologize for the challenge when entering/exiting our hotel at the location you mentioned. I want to let you know in case we ever have the opportunity to have you stay at our hotel again, a second exit is located on the other side of the hotel.... More 

Nixa, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The staff here was not trying to please their guests. Upon arrival the man seemed a little put out to have to check me in. The overnight man was unbelievable . My daughter is super scared of spiders and one was in the lobby. She had a little freak out and he strolled over with a smirk and squished it.... More 

Was this review helpful? Yes 1
Karen W, General Manager at Residence Inn St. Louis Airport/Earth City, responded to this review

We pride ourselves on delivering a memorable hotel experience, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service,... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed July 19, 2015 via mobile

We stayed here 3 nights while on a short family vacation to St.Louis. It is not a far drive to downtown about 20 minutes or so. Also very close to St.Charles,a nice town with a historical area that's worth a visit to. The hotel is very clean and did have a staff that was very helpful. Breakfast is good and... More 

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Hollywood, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 9, 2015

This is a great location if you are visiting the St. Louis area. Close to the airport and both business and pleasure locations. They recently renovated the hotel and everything is modern and the rooms are great. However, this hotel has one of the friendliest and most accommodating staffs I've encountered. From management to the front desk and each of... More 

Was this review helpful? Yes 1
Urbana, IL
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 30, 2015

We've stayed at the Courtyard and Springhill Suites (down the street) and this by far, was our favorite. Price was very reasonable, room was spacious and very clean. We asked for a quiet room and received one! Staff was friendly and breakfast was good and plentiful. We do have notes on our Marriott page that we would like extra pillows... More 

Was this review helpful? Yes 1
Ahmedabad, India
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 15, 2014

The hotel has a nice reception area next to the dine place. They have a indoor heated pool which is a big plus when its cold outside. The staff is very gentle and friendly. They do give a free pickup drop facility within 5 miles and are always up for it. The breakfast is good and freshly prepared. Overall I... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
Level Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 15, 2014

Customer Service is exceptional. Alesha and Brad went out of there way to make sure I was taken care of for over two weeks. This is simply the best Residence Inn I've ever stayed at. By the Way, I've stayed at over 200 Marriott Hotels in over 2 years!

Was this review helpful? Yes 1
Livonia, Michigan
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed July 3, 2014

I have many nice things to say about this hotel and our two-night stay. It's a little pricier than some, but you get what you pay for, and we were not disappointed. -The front desk staff was beyond friendly and very helpful. They couldn't have been nicer. -I was dreading washing clothes in the hotel guest laundry room, because they... More 

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Okla.
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 17, 2014

Spent 2 weeks here and was happy with this stay. Slightly noisy inside but they have b-fast and dinner mon - thurs with cocktails beer/wine. Golf course shuttle distance, casino shuttle distance and shuttle from the airport. Indoor Pool/ Gym/basketball court/accommodating staff. Right in front of the Rams training facility.Mickyd's right across the parking lot. Safe area.

Was this review helpful? Yes 1
Lincoln, Nebraska
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 13, 2014

Personnel rude, room is noisy from the a/c, people seem like they are right in your room. At $124.00 not worth it, housekeeping another story! Social hour good food and drink. This property needs room face lift. Couch old rundown, chair could use some shampooing, laundry facilities are a joke, washer filled up properly the first time, but rinse was... More 

Was this review helpful? Yes 1
Karen W, Manager at Residence Inn St. Louis Airport/Earth City, responded to this review

We sincerely apoligize for the inconvience you experience at the Residence Inn Earth City. We thank you for your response to your stay. We are happy that you were satisfied with the complimentary Social with food and drinks, but it was concerning to us to read that you were not satisfied with all aspect of your stay. We take all... More 

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