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All 5 Earth City hotels

Candlewood Suites St. Louis

2.0 of 5 Hotel   |   3250 Rider Trail South, Earth City, MO 63045
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Ranked #3 of 5 hotels in Earth City
A recent review
4 of 5 stars Reviewed July 19, 2014
Kevin A Normal, Illinois
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56 people have reviewed this hotel

Traveler rating
    23
    17
    5
    6
    5
See reviews for
8
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30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
Oconomowoc, Wisconsin
Top Contributor
106 reviews 106 reviews
37 hotel reviews
101 helpful votes 101 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The location is decent. Right off the expressway. The room was OK, although the DVD player was not hooked up correctly, and even after asking for help, it was never fixed. The halls need updating. The main entrance is OK. We had a one bedroom. The pull out couch was OK for our two little grandsons, but was NOT in... More

Was this review helpful? Yes
Danielle H, Front Office Manager at Candlewood Suites St. Louis, responded to this review

Thank you for responding to our guest survey this helps us strive to improve the hotel as well as the guest experience. I wanted to thank you for bringing the situation to our attention. More

Normal, Illinois
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 19, 2014

My wife and I stayed here after a concert at the nearby Verizon Amphitheater. The front desk staff couldn't have been nicer during check-in, when we stopped by to ask for directions and restaurant recommendations, etc. The location near historic St. Charles is very convenient. Room was clean and comfortable - no complaints at all. Would definitely stay here again.

Was this review helpful? Yes
Danielle H, Front Office Manager at Candlewood Suites St. Louis, responded to this review

Thanks for your comment. We are so glade that you and your wife enjoyed your stay. More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 11, 2014

Our rooms were given away,even though they were reserved 3 weeks before we got there,because we needed wheel chair accessible, it took them 2plus hours and finally found us rooms at another hotel. The staff at the counter had no clue what they were doing. Definitely will not go here again.

Was this review helpful? Yes 1
Danielle H, Manager at Candlewood Suites St. Louis, responded to this review

We do apologies for the inconvenience at check in. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 26, 2014

I was disrespected by a guest at Motomart. The front desk, housekeeping staff poke fun at me and my dog. Maintenance use bug spray that made my dog sick. All they do is bully me I can hear everyone talking about me in the halls. I been living here for months, today my room I was moving to was giving... More

Was this review helpful? Yes 1
Danielle H, Front Office Manager at Candlewood Suites St. Louis, responded to this review

Vince M, We do apologies for the inconvenience the room move may have cause. I encourage you to speak to management. More

Oakville, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 17, 2014

My daughter and I selected this hotel as it was close the concert venue we were attending. We just needed a place to sleep for the night then get back on the road for our road trip. I was pleasantly surprised at the quality of this hotel. Updated rooms, very spacious, bathrobes, clean and quiet. the staff was excellent. I... More

Was this review helpful? Yes
Danielle H, Manager at Candlewood Suites St. Louis, responded to this review

Thanks a ton for your comment. We are so happy that you enjoyed your stay. We would love to see you and your daughter on your next trip to Saint Louis. More

Zwolle, Overijssel, Netherlands
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 4, 2014

Stayed here for 2 night, starting our roadtrip through Missouri, Kansas, Oklahoma & Arkansas. Enjoyed the 1 bedroom suite for every moment. Everything in it what we needed, including high speed WiFi. Staff is friendly and the hotel is conveniently located next to MacD, for a nice breakfast. Immediatly rebooked it for the end of our roadtrip.

Was this review helpful? Yes 1
Danielle H, Manager at Candlewood Suites St. Louis, responded to this review

Thank you for your comment. We are excited that you enjoyed your stay. Hope your road trip went well. More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

After a lengthy battle with a bad Internet provider, The hotel now has a great Internet provider. .Almost a week now and not one outage, or problem. I know that the guests I have spoken to have expressed their gratitude and thanks to the staff. The credit goes to a great General manager Frank Cronin, for not giving up and... More

Was this review helpful? Yes
Danielle H, Manager at Candlewood Suites St. Louis, responded to this review

Stephen L. We are so glade for your comment we are more so grateful for your patience with this matter. Thank you again and take care. -Danielle Harlan Ops Manager More

Alpharetta, Georgia
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 31, 2014

Stayed here for 3 nights while attending various events in nearby St. Charles. It is literally just across the river from that area. While this area is much more corporate and business like, its quiet and friendly. Hotel room was a nice size, bed was comfortable. Breakfast doesn't come with the room. Also, the wifi was not working 2 of... More

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Danielle H, Manager at Candlewood Suites St. Louis, responded to this review

Thank you for comment. More

Rugby, United Kingdom
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed here for two nights whilst touring the US on business. Although clearly designed for extended stays it was a great place for just the two nights as well. The staff were very friendly. I arrived late on the first night and the check in process was very slick. All round recommended.

Was this review helpful? Yes
Danielle H, Front Office Manager at Candlewood Suites St. Louis, responded to this review

Thank you for your comment. We are excited that you enjoyed your stay and hope that you would stay with us again on your next travels. More

Washington DC, District of Columbia
Top Contributor
51 reviews 51 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 25, 2014 via mobile

Pros: safe area; clean room; convenient to I-70 Cons: some not very pleasant smells in hallways and outside the front door; less than friendly/helpful front desk staff; weak wi-fi (lots of dropping out); no eating or grocery places nearby

Was this review helpful? Yes
Danielle H, Manager at Candlewood Suites St. Louis, responded to this review

Thank you for your comment. We have replaced the previous internet provider with AT&T we hope to have more of a reliable service then before. More

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Additional Information about Candlewood Suites St. Louis

Address: 3250 Rider Trail South, Earth City, MO 63045
Phone Number:
Location: United States > Missouri > Earth City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites St. Louis 2*
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Also Known As:
Candlewood Suites St. Louis Hotel Earth City
Candlewood Earth City
Candlewood Suites Earth City
Earth City Candlewood Suites

17 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites Hotel St. Louis/Airport, we put the amenities where they count: in your room. With our special amenities, such as the full kitchen in all suites, we are the perfect alternative to a corporate apartment or for extended stay. You can work efficiently at your desk using the free high speed Internet as well as relax in the oversized recliner while you enjoy your favorite Cd's, DVDs or videos from our collection. Visit the Candlewood Cupboard where you can purchase frozen entrees, soft drinks and snacks at value prices.We are proud to be a pet friendly hotel (fees apply), which can be helpful when relocation forces you to leave your old surroundings. We are easily accessible to Verizon Wireless Amphitheater (Riverport), Six Flags, the infamous Katy Trail and the St Charles Convention Center. A number of great casinos such as Ameristar Casino and Harrah's Casino can also be found close to us. Conveniently located near shopping at Cabela's, Bass Pro and St Louis Mills. Many of our guests visit us due to our close proximity to companies such as AT&T, UPS, Boeing, Sara Lee, Hussmann, Vatterott College, Lindenwood University and Save A Lot. Other companies like FedEx, EDS, UGS, Lab Corp, Progressive, GMAC and Fireman's Fund are also within minutes. ... more   less 
Number of rooms
122

Questions & Answers

Questions? Get answers from Candlewood Suites St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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