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All 5 Earth City hotels

Candlewood Suites St. Louis

2.0 of 5
3250 Rider Trail South, Earth City, MO 63045
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Candlewood Suites St. Louis
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Ranked #3 of 5 hotels in Earth City
Most recent review
5 of 5 stars Reviewed May 17, 2013
Jim M Indianapolis
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32 reviews from our community

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    8
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    5
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Date Rating
Indianapolis
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 17, 2013

I stayed here 4 nights in May and found the room comfortable and convenient. The room A/C is a little noisy but I left the fan on constantly as I slept to cover any noises from the refrigerator, hallway and outside. The staff was very friendly and willing to help in any way. The location is in a fairly new... More

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Missouri
2 reviews
5 of 5 stars Reviewed April 12, 2013

When I checked the staff was super sweet they went out of their way to answer all of my questions and provided the best service. Candlewood made me feel home away from home. The staff were friendly and always smiling. We would definitely recommend this property to everyone we know that is traveling thru the Saint Louis area. Great work... More

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Troy, IL
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed April 2, 2013

We tried 3 different rooms before we left. We decided driving the rest of the way home would be better than staying here. Room #1: the toilet backed up. When we called the front desk, the manager on duty asked us to come get a plunger. Let me say we did not back the toilet up- it was someone else's... More

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IHGCare, Guest Relations Manager at Candlewood Suites St. Louis, responded to this review
April 24, 2013

Dear doolsmommie, Thank you for your review, we value your loyalty to our brand and hotels. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Please accept our sincere apology for the shortcomings you have experienced and if your stay was negatively affected by... More

Houston, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 2, 2013

I am a long time ICH Platinum member.When I checked in, I was given a first floor room right across from the gym. I asked for another room and was told there was none available. I booked and paid for my room well in advance of my stay, so one would think one of the hotel's best customers would have... More

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IHGCare, Guest Relations Manager at Candlewood Suites St. Louis, responded to this review
March 17, 2013

Dear Scott W, Thank you for your feedback of our hotel. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am deeply sorry that on this day we were not able to meet your expectations especially with the room allocation and poor customer... More

Green Bay, Wisconsin
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 12, 2013

Last week was the third time I have stayed at this property. It has received the recent chain upgrade which makes it look more fancy. To be honest I'm not a fan of the upgrades because it makes the basic room less functional than it was prior to the upgrades (note: this negative is not a specific comment on this... More

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Columbia, Missouri
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 6, 2013

Stayed one night in January, 2013. Reserved non smoking queen suite--while the suite we received was marked non-smoking, both rooms reeked of smoke and the furniture and walls had definitely been extensively exposed to smoke in the past. The bed had a definite dip in the middle which made it very uncomfortable to sleep on. On the plus side, the... More

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IHGCare, Guest Relations Manager at Candlewood Suites St. Louis, responded to this review
January 29, 2013

Dear katrinemo, We certainly appreciate you taking the time to convey your thoughts regarding your stay with us. I am pleased that you liked the in-room furnishings. Please accept our sincerest apologies for the inconvenience the smell of smoke might have caused you. I will make sure that your comments will be forwarded to the appropriate departments and be reviewed.... More

KY
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2013

This place was perfect for my visit with 3 teenage and 1 adult relative. The rooms are updated and modern and spacious. All 5 of us were able to comfortable fit around the table to eat our carry-out meal. There is an Italian place nearby that has good food and large portions. I got 3 meals out of my chicken... More

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Philadelphia, Pennsylvania
Top Contributor
177 reviews 177 reviews
31 hotel reviews
Reviews in 45 cities Reviews in 45 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed December 26, 2012

I stayed here for about a week and a half prior to taking a graduate level exam. The staff was incredibly nice and helpful, especially if you ran out of things. Since this is an extended stay hotel, you have a kitchen in your room which is a huge plus (fridge/freezer, dishwasher, sink, microwave, a few plates and silverware). There's... More

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North Dakota
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 1, 2012

I stayed at this hotel for a few weeks due to business in the area. It is an extended stay proprty so you dont have a ll the ammenties of a normal hotel. Not very many place to eat close by. There is a McDonalds in the gas station next door, but thats about it. Nothing spectacular but not a... More

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missouri
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 2, 2012

Reasonable price for a place with lots to offer....full size fridge...stove and microwave...clean rooms...nice staff...close restaurants if you don't want to cook...not much signage once you get off the highway, but easy enough to find.....home away from home

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Additional Information about Candlewood Suites St. Louis

Also Known As:
Candlewood Suites St. Louis Hotel
Candlewood Suites St. Louis Hotel Earth City
Candlewood Earth City
Candlewood Suites Earth City
Earth City Candlewood Suites
Earth City Candlewood
Address: 3250 Rider Trail South, Earth City, MO 63045
Phone Number:
Region: United States > Missouri > Earth City
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Earth City
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites Hotel St. Louis/Airport, we put the amenities where they count: in your room. With our special amenities, such as the full kitchen in all suites, we are the perfect alternative to a corporate apartment or for extended stay. You can work efficiently at your desk using the free high speed Internet as well as relax in the oversized recliner while you enjoy your favorite Cd's, DVDs or videos from our collection. Visit the Candlewood Cupboard where you can purchase frozen entrees, soft drinks and snacks at value prices.We are proud to be a pet friendly hotel (fees apply), which can be helpful when relocation forces you to leave your old surroundings. We are easily accessible to Verizon Wireless Amphitheater (Riverport), Six Flags, the infamous Katy Trail and the St Charles Convention Center. A number of great casinos such as Ameristar Casino and Harrah's Casino can also be found close to us. Conveniently located near shopping at Cabela's, Bass Pro and St Louis Mills. Many of our guests visit us due to our close proximity to companies such as AT&T, UPS, Boeing, Sara Lee, Hussmann, Vatterott College, Lindenwood University and Save A Lot. Other companies like FedEx, EDS, UGS, Lab Corp, Progressive, GMAC and Fireman's Fund are also within minutes. ... more   less 
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