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All 5 Earth City hotels

Candlewood Suites St. Louis

2.0 of 5 Hotel   |   3250 Rider Trail South, Earth City, MO 63045
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Ranked #2 of 5 Hotels in Earth City
A recent review
5 of 5 stars reviewed 3 days ago
mart38655 Oxford, MS
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59 reviews from our community

Traveler rating
    26
    17
    5
    6
    5
See reviews for
9
10
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31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oxford, MS
Top Contributor
83 reviews 83 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for two weeks while on a business trip in St Louis. Room was clean, well maintained and very comfortable. Perfect layout for business - kitchen area with full size refrigerator, stove and microwave. Large desk area and good internet connection. The entire hotel was well maintained, staff were friendly and helpful. Located in a business - industrial area outside... More

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DeForest, WI
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent our 1st night on the road at the Candlewood, Earth City, MO ... the Front Desk people couldn't have been more helpful with suggestions, directions and extra ice. Close to a huge, Vegas style casino, if thats what you like.

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Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 2, 2014

I love it here..it feels like home. The front desk staff was very friendly and knowledgeable. I am on a weight lost journey and Candlewood had a great fitness center. Our room was clean, cozy and stocked with plenty of kitchen ware to prepare meals.

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Oconomowoc, Wisconsin
Top Contributor
111 reviews 111 reviews
38 hotel reviews
110 helpful votes 110 helpful votes
2 of 5 stars Reviewed August 14, 2014

The location is decent. Right off the expressway. The room was OK, although the DVD player was not hooked up correctly, and even after asking for help, it was never fixed. The halls need updating. The main entrance is OK. We had a one bedroom. The pull out couch was OK for our two little grandsons, but was NOT in... More

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Danielle H, Front Office Manager at Candlewood Suites St. Louis, responded to this review

Thank you for responding to our guest survey this helps us strive to improve the hotel as well as the guest experience. I wanted to thank you for bringing the situation to our attention. More

Normal, Illinois
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 19, 2014

My wife and I stayed here after a concert at the nearby Verizon Amphitheater. The front desk staff couldn't have been nicer during check-in, when we stopped by to ask for directions and restaurant recommendations, etc. The location near historic St. Charles is very convenient. Room was clean and comfortable - no complaints at all. Would definitely stay here again.

Was this review helpful? Yes
Danielle H, Front Office Manager at Candlewood Suites St. Louis, responded to this review

Thanks for your comment. We are so glade that you and your wife enjoyed your stay. More

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 11, 2014

Our rooms were given away,even though they were reserved 3 weeks before we got there,because we needed wheel chair accessible, it took them 2plus hours and finally found us rooms at another hotel. The staff at the counter had no clue what they were doing. Definitely will not go here again.

Was this review helpful? Yes 1
Danielle H, Manager at Candlewood Suites St. Louis, responded to this review

We do apologies for the inconvenience at check in. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 26, 2014

I was disrespected by a guest at Motomart. The front desk, housekeeping staff poke fun at me and my dog. Maintenance use bug spray that made my dog sick. All they do is bully me I can hear everyone talking about me in the halls. I been living here for months, today my room I was moving to was giving... More

Was this review helpful? Yes 1
Danielle H, Front Office Manager at Candlewood Suites St. Louis, responded to this review

Vince M, We do apologies for the inconvenience the room move may have cause. I encourage you to speak to management. More

Oakville, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 17, 2014

My daughter and I selected this hotel as it was close the concert venue we were attending. We just needed a place to sleep for the night then get back on the road for our road trip. I was pleasantly surprised at the quality of this hotel. Updated rooms, very spacious, bathrobes, clean and quiet. the staff was excellent. I... More

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Danielle H, Manager at Candlewood Suites St. Louis, responded to this review

Thanks a ton for your comment. We are so happy that you enjoyed your stay. We would love to see you and your daughter on your next trip to Saint Louis. More

Zwolle, Overijssel, Netherlands
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 4, 2014

Stayed here for 2 night, starting our roadtrip through Missouri, Kansas, Oklahoma & Arkansas. Enjoyed the 1 bedroom suite for every moment. Everything in it what we needed, including high speed WiFi. Staff is friendly and the hotel is conveniently located next to MacD, for a nice breakfast. Immediatly rebooked it for the end of our roadtrip.

Was this review helpful? Yes 1
Danielle H, Manager at Candlewood Suites St. Louis, responded to this review

Thank you for your comment. We are excited that you enjoyed your stay. Hope your road trip went well. More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

After a lengthy battle with a bad Internet provider, The hotel now has a great Internet provider. .Almost a week now and not one outage, or problem. I know that the guests I have spoken to have expressed their gratitude and thanks to the staff. The credit goes to a great General manager Frank Cronin, for not giving up and... More

Was this review helpful? Yes
Danielle H, Manager at Candlewood Suites St. Louis, responded to this review

Stephen L. We are so glade for your comment we are more so grateful for your patience with this matter. Thank you again and take care. -Danielle Harlan Ops Manager More

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Additional Information about Candlewood Suites St. Louis

Address: 3250 Rider Trail South, Earth City, MO 63045
Phone Number:
Location: United States > Missouri > Earth City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites St. Louis 2*
Number of rooms: 122
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Also Known As:
Candlewood Suites St. Louis Hotel Earth City
Candlewood Earth City
Candlewood Suites Earth City
Earth City Candlewood Suites

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