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Courtyard by Marriott St. Louis Westport Plaza

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11888 Westline Industrial Dr, Creve Coeur, Saint Louis, MO 63146
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1 room 1 guest
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Courtyard by Marriott St. Louis Westport Plaza
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166 Reviews from our TripAdvisor Community

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Traveler rating
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    25
    6
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (166)
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Kansas City, Missouri
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed one nite to attend a social club party in St. Louis with a group 12. Hotel looks plain on outside but nice, modern, and clean on the inside. Rooms are large and the beds comfy. The shower was extremely relaxing. Everyone in our group commented on the showers--how they didn't want to get out. Didn't eat there so can't... More 

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Chesapeake
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The building was new, modern and clean. Almost everything you want in a hotel. That was the good. The location was awful not close to anything really. Most things were 30 minutes away, not even a convience store in walking distance! The staff was hot and cold. The manger was a mess not attentive and poor people skills. She could... More 

Was this review helpful? Yes 1
Denver, Colorado
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

Great customer service. Super friendly staff. Wanted to order pizza and staff had all the local numbers printed out for guests. Way to be proactive! Clean room with comfy beds. It was a great location. Would definitely stay again.

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Rockwall, Texas
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is a typical and consistent Courtyard brand. The location is good if you have business in the immediate area, otherwise I would choose another location. The property is well maintained and the rooms are comfortable.

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Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

First and foremost, the staff was wonderful. I called several times before my arrival to request an upgrade to my room. The three times I called I spoke with very friendly courteous representatives. Upon arrival every employee I came in contact with was nothing but kind and gracious. How lucky for them to have found wonderful employees. It is most... More 

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Kelsey S, Manager at Courtyard by Marriott St. Louis Westport Plaza, responded to this review

Dear Michele, Thank you so much for taking time to write such a fantastic review about our hotel and all of our staff. All of our associates work hard daily to provide a positive and memorable experience for our guests and they really appreciate when their efforts are noticed. We are pleased you enjoyed your stay and we look forward... More 

Cardiff, United Kingdom
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 11, 2015

I stayed here for 4th of July. I think there were 5 of us in hotel! Guy on reception was great and did his best to keep us happy. No restaurant so he ordered me a local pizza which was good of him. Girl on bar was quite the opposite, she couldn't be bothered and spent the entire time on... More 

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Kelsey S, Manager at Courtyard by Marriott St. Louis Westport Plaza, responded to this review

Dear Spence L, Thank you for choosing the Courtyard Westport on your recent visit to St. Louis. I have read your review and would like to apologize for our failure to provide outstanding service throughout all of our departments during your stay with us over the 4th of July. We take service concerns very seriously and will set up measures... More 

Memphis, Tennessee
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 8, 2015

We've found this wonderful hotel in a great part of town that we regularly stay in on our way to Kansas City. St. Louis is such a nice town with so much to see and do - and this area is safe and close to great shopping and restaurants

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North Truro, Massachusetts
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 7, 2015

Overall the basic courtyard experience. Be sure when you check in to ask which wing your room is in. I ended up on the wrong side as I didn't realize for some rooms you can't get to without going back through the lobby, Would have helped if I was given some direction on check-in. Health club so-so, no wipes for... More 

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Springfield, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 30, 2015

Nice hotel. A bit of confusion on the room booked. I thought I was booking a room with 2 queen beds and ended up with a king bed and sofa bed. The only other negative would be the sauna/Whirlpool was very nice except i could not find a way to turn the whirlpool jets on. There was a sign with... More 

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Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 23, 2015

Staff was very friendly, room was small but cozy. The TV was in a different location, it was centered sideways to the bed. Room 105. Other than having to lay on my side to watch the news everything else was what you'd expect. Very nice facilities and an incredible comfortable bed. Will be staying again on the next trip.

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