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Residence Inn St. Louis Westport Plaza Hotel, Saint Louis, MO - Creve Coeur

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All 10 Creve Coeur hotels

Residence Inn St. Louis Westport Plaza

3.0 of 5
1881 Craigshire Road, Creve Coeur, Saint Louis, MO 63146
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Residence Inn St. Louis Westport Plaza
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Ranked #4 of 10 hotels in Creve Coeur
4.0 of 5 stars 62 Reviews
Most recent review
“Nice, homey place to stay”
4 of 5 stars Reviewed May 29, 2013
breezey_10 Summersville, Missouri
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62 reviews from our community

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Summersville, Missouri
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Nice, homey place to stay”
4 of 5 stars Reviewed May 29, 2013

Nice hotel, I prefer staying at more of a home than just a room. Plenty of room, and everything you need. I LOVE the fact that they have the availability to order food from a dozen local places, over the phone, and they bring it (quickly, I might add) right to your hotel room for a very modest charge. One... More

Was this review helpful? Yes
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review
June 7, 2013

breezey_10, Thank you for letting us and all our future guests know how we are doing. It is people sharing their reviews with TripAdvisor that helped us win the 2013 Award of Excellence. Thank you again, Chuck Schoene General Manager More

Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Can't be trusted”
1 of 5 stars Reviewed May 15, 2013 via mobile

Do not bother trying to reserve here, you won't actually get a room. I reserved, only to arrive and be informed they were oversold. I thought it wouldn't be a big deal as they offered me some points and a free shuttle to another hotel down the road. But the shuttle driver was creepy and rude, and when I asked... More

Was this review helpful? Yes
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review
May 17, 2013

abwolverine, I can not imagine the frustration you felt going through this experience. I am very sorry and would like to speak with you more on this. Please contact me at your convenience so I can get more information and do whatever I need to make up for this. Thank you, Chuck Schoene General Manager More

Illinois City, Illinois
Top Contributor
63 reviews 63 reviews
3 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Very good property”
4 of 5 stars Reviewed May 13, 2013

I don't think you can beat a Residence Inn for travel with your family. The kids really love the extra space that the loft set-up provides and there is always room for other activities as well. This particular property had a first class breakfast area, barbecue pit/ patio and workout room. The only reason I downgrade it a little was... More

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chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review
May 17, 2013

55steve55, Thank you for your recent review on TripAdvisor. We truly appreciate it when our guests take a moment to let us and future travelers about their experiences. I look forward to passing on your review to the staff. Stand by for future events as we are planning some major updates to the property. Thank you, Chuck Schoene General Manager More

Houston, Texas
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
“Good location, good stay”
4 of 5 stars Reviewed April 25, 2013

I used Marriott rewards to book a room for a family gathering. Located in west portion of St. Louis area, not far from the airport, about 25 minutes over to Webster Groves where we gathered. This is an older version of Residence Inn, well maintained, very clean. Nice decor, good bed, quiet heat/AC, good temp control. Spacious! The kitchen could... More

Was this review helpful? Yes
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review
May 17, 2013

John_crudeoil, Thank you for your recent review on TripAdvisor. Our staff goes above and beyond on a daily basis trying to ensure every guest has a stay like yours. I look forward to passing on your comments to the staff. Thank you again, Chuck Schoene General Manager More

Cape Girardeau, Missouri
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Perfect weekend getaway!”
5 of 5 stars Reviewed April 8, 2013

My girlfriends and I booked due to the awesome prices we found for the Penthouse Suite and a queen suite. We were in town for a bachelorette party and were thrilled on the prices compared to staying in Downtown STL. The rooms were both very clean, well kept, beds were amazingly comfortable, the kitchens were stocked, the bathroom was clean.... More

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chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review
May 17, 2013

56JenniferG56 Thank you so very much for letting everyone on TripAdvisor and future visitors know about your most recent stay. We strive to deliver "Service so Memorable" here at the Residence Inn St. Louis / Westport and it sounds like we succeeded. It is great to hear you and the new bride enjoyed all aspects of the stay and look... More

Atlanta, Georgia
Top Contributor
76 reviews 76 reviews
12 hotel reviews
Reviews in 32 cities Reviews in 32 cities
18 helpful votes 18 helpful votes
“Great Staff”
4 of 5 stars Reviewed February 19, 2013

For an older hotel, the friendly staff make it worthwhile. Everyone is friendly and they go above and beyond to make sure you're well taken care of. I was really surprised to find out they even pay for a cab ride to the airport!

Was this review helpful? Yes
See 4 more reviews by ScottOnRiver for Creve Coeur
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review
February 21, 2013

ScottOnRiver, Thank you for your gracious review on TripAdvisor. Your kinds words have been passed on to the staff. We truly work hard to satisfy all our guests needs and make sure they have the best stay possible. In this case it looks like we succeeded. Thank you again, Chuck More

Charleston,SC
Top Contributor
72 reviews 72 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
“Comfortable”
4 of 5 stars Reviewed January 24, 2013

Comfortable is the best way to describe this typical Residence Inn. The personnel were wonderful, helping with ever little thing. As a seasoned traveller, the little things matter to me. My wife needed some milk at midnight to settle her stomach, so I want to get some from the all-night store at the front desk. There was none, so the... More

Was this review helpful? Yes
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review
January 25, 2013

TheFoodLegend, Thank you for taking the time to post your review. We always enjoy hearing from all our guests. I am very pleased to hear you had a comfortable and enjoyable stay at the Residence Inn St. Louis Westport. The staff always tries to deliver a level of customer service that will create a Memorable Moment and it appears we... More

Peoria, IL
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“Great Deal! We'll be back”
5 of 5 stars Reviewed January 22, 2013

We stayed at the Residence Inn Westport in January. First advice: Be sure to map out the location. It is not just off the interstate. The night we were there, they had a complimentary dinner buffet which included beer, wine & cheese. Not fancy, but appreciated! The room was clean and comfortable. The bathroom had 2 flaws: The wallpaper was... More

Was this review helpful? Yes
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review
January 25, 2013

lady_beach, Thank you very much for posting about your most current stay with us at Residence Inn St. Louis Westport. We appreciate hearing back from all our guests as it lets us know what we are doing right and where we can improve. The team and myself look forward to your return to our hotel. Please, if you get a... More

Near Chicago
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Comfortable place to stay”
3 of 5 stars Reviewed October 27, 2012

Spent three days at this Residence Inn, on a weekend trip into St. Louis. The room was clean, and comfortable. The breakfast they served was average... and a little chaotic due to the number of young kids.

Was this review helpful? Yes
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review
October 29, 2012

Paul M, I wanted to thank you for letting us know about your stay. We always look forward to seeing what our guests have to say. I apologize for the inconvenience at breakfast, as I know sometimes with groups in house it can be a little chaotic and we are always looking for ways to improve. If you have any... More

Cedar Rapids, IA
Top Contributor
60 reviews 60 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
10 helpful votes 10 helpful votes
“Love Residence Inns”
2 of 5 stars Reviewed October 25, 2012

But we hated this one. Could hear the family in the upstairs tramp their room around night & day. Then, when they took their showers, you could hear the vibration from their hot-water heaters. My wife commented that the sound reminded her of the native drums from the old Tarzan movies.

Was this review helpful? Yes
chuck s, General Manager at Residence Inn St. Louis Westport Plaza, responded to this review
October 29, 2012

swanee99 I am sorry to hear about your stay. We never want any guest to walk away from our property feeling they did not receive the best value and experience. Being a property with a few extra years to it we are always looking for ways to improve and keep our guest happy. Thank you for letting us know about... More

 
 
Residence Inn St. Louis Westport Plaza
Residence Inn St. Louis Westport Plaza
4.0 of 5 stars 62 reviews
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Additional Information about Residence Inn St. Louis Westport Plaza

Also Known As:
Residence Inn St. Louis Westport Plaza Hotel Creve Coeur
Residence Inn St. Louis Westport Plaza Hotel
Residence Inn Saint Louis
Saint Louis Residence Inn
Residence Inn St. Louis Westport Plaza Saint Louis, MO - Creve Coeur
Address: 1881 Craigshire Road, Creve Coeur, Saint Louis, MO 63146
Phone Number:
Region: United States > Missouri > Saint Louis > Creve Coeur
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Creve Coeur
Price Range: $$
Hotel Class:3 star (3*)
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Residence Inn St. Louis Westport Plaza
1881 Craigshire Road
Creve Coeur, Saint Louis, MO 63146
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