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Courtyard St. Louis Creve Coeur

Certificate of Excellence
3.0 of 5
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828 N New Ballas Road, Creve Coeur, Saint Louis, MO 63146
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Courtyard St. Louis Creve Coeur
Best prices for: 1 room 1 guest
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Ranked #3 of 9 Hotels in Creve Coeur
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
TravelAddict8287 Mountain View, Missouri
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113 reviews from our community

Traveler rating
    45
    42
    20
    5
    1
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36
19
8
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mountain View, Missouri
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I love this hotel! We used to stay at one of several Drury hotels in the StL area until we stumbled upon this hotel! It just has more of a first class and modern feel to it that meets our taste and expectation when traveling to St.Louis plus we found out that they have a Starbucks in... More 

Was this review helpful? Yes 1
STLCC, General Manager at Courtyard St. Louis Creve Coeur, responded to this review

Thank you for reviewing our property and posting your comments on Trip Advisor. I am happy to hear you found us and you enjoyed the Starbucks. We hope to see you again soon the next time you visit the St. Louis area! Kind regards. More 

Campbell Hill, Illinois
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Exactly what I would expect from a Courtyard Marriott. We had an adjoining room to our traveling friends who had a suite, so we shared the living room area. We were pleased with the rooms, friendly staff, and nice indoor pool (we stayed in the winter). I would stay here again anytime.

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Springfield, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We have stayed at this Marriott many times during the past 10+ years. It is clean, comfortable and a good location. However, I am not a fan of the bistro - I preferred the free coffee in the lobby. Yes, you can make coffee in the room (not good coffee I might add) but there is only one regular and... More 

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STLCC, General Manager at Courtyard St. Louis Creve Coeur, responded to this review

Thank you for taking the time to review our property and posting your comments on Trip Advisor. I am happy to hear you felt the service was good and the Hotel was clean. Please let us know if you ever need additional coffee for your room. We are happy to provide you as much as you need. We hope to... More 

Quito, Pichincha, Ecuador
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed in this hotel 2 times, so I think my review can cover everything about it. Staff is incredible friendly, I've sent some packages from amazon since I was traveling from abroad and everything was there, organized. Room was in optimal conditions, heating worked just fine and water pressure in the shower and water temperature were intact. Breakfast... More 

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STLCC, General Manager at Courtyard St. Louis Creve Coeur, responded to this review

Thank you for reviewing our property and posting your comments on Trip Advisor. I am so happy to hea you enjoyed your visit. We will look forward to seeing your again the net time you visit the St. Louis area! More 

Huntsville, Texas
Top Contributor
132 reviews 132 reviews
38 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 22, 2015

I will first say I still don't like the new Courtyard approach with no coffee service in the lobby and the Bistro, but as a Marriott Elite member I still stay at Courtyards when the price is good. I think a blend of the old morning buffet breakfast with the new Bistro could be good, but, as is, I never... More 

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STLCC, General Manager at Courtyard St. Louis Creve Coeur, responded to this review

Thank you for taking the time to review the property and post your comments. I am happy to hear you found the bed comforatble and got a good night's rest. Thank you as well for the comments around the coffee. Please remember, we also have complimentary coffee in the guest rooms. We hope to see you again soon! More 

Portageville, Missouri
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 24, 2015

We stayed here one night for a doctor's appointment at Barnes West. My husband also had a business meeting at City Place just across the street from the hotel. It is a great location for the clinic about a mile away. The staff was very friendly, the room was immaculate, the pool and hot tub were refreshing and the bistro... More 

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STLCC, General Manager at Courtyard St. Louis Creve Coeur, responded to this review

Thank you for taking the time to review our property and post your comments on Trip Advisor. I am so pleased you enjoyed your visit and took advantage of the great amenties we offer. Hope you see you again the next time you visit the St. Louis area. Kind regards. More 

Edmonton, Canada
Top Contributor
80 reviews 80 reviews
47 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 11, 2014

The Courtyard Creve Coeur is in close proximity to my husband's office in St Louis, so the location is good for him. The quality of the hotel is decent. The beds are comfortable. The lay out of our room this time was a bit odd, but not unserviceable. However, the vanity area outside of the toilet/shower room was very small.... More 

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STLCC, General Manager at Courtyard St. Louis Creve Coeur, responded to this review

Thank you for reviewing our property and posting your comments on Trip Advisor. I am happy to hear you enjoyed your stay and the staff has been very helpful. So sorry the vanity space. Hope to see you and your husband again soon! Kind regards. More 

Lakeland, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 9, 2014

My sisters and I met at this hotel for a get together weekend. this is the first time I have stayed at this hotel and loved it!! Local attraction and restaurants within minutes of the hotel very convenient to the highway. the staff from check in to check out very friendly. This will be my go to place when I'm... More 

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STLCC, General Manager at Courtyard St. Louis Creve Coeur, responded to this review

Thank you so much for reviewing our property and posting your comments on Trip Advisor. I am so pleased you enjoyed your visit! Hope to see you again the next time you and the girls come to St. Louis. Kind regards. More 

Knoxville, Tennessee
Top Contributor
72 reviews 72 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed November 13, 2014

The Courtyard by Marriott continues to underwhelm me, especially for the price charged. I stayed two nights at this hotel on business. The location was convenient, with eateries and shopping in the area. One complaint about this hotel is that it is so spread out. To get from my room to the lobby, I had to go down four hallways... More 

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STLCC, General Manager at Courtyard St. Louis Creve Coeur, responded to this review

Thank you for taking the time to review our property and post your comments. I apologize for the frustraions you encountered while with us and would love to discuss these with you. Please feel free to reach out to me at 314 993 0515 so I can be of assistance. Kind regards. More 

1 review
2 of 5 stars Reviewed November 6, 2014

I'm currently staying here for a work trip and I've had a fitbit charger go missing from my room that was there this AM. After turning my room over for 45 mind I went to front desk and asked if anything had been turned in, and the girl went to go check at housekeeping and came back saying there was... More 

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STLCC, General Manager at Courtyard St. Louis Creve Coeur, responded to this review

Helen, thank you posting your comments and letting me know of this unfortunate situation. I am so sorry the clerk assisting you was not helpful. This is certainly not our goal. I appreciate the feedback and will share your comments with her to ensure she understands the negative impression she left with you. Please feel free to contact me if... More 

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