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Extended Stay America - St. Louis - Westport - Central

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12161 Lackland Road, Creve Coeur, Saint Louis, MO 63146 (Formerly Homestead Studio Suites)
Extended Stay America - St. Louis - Westport - Central
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Ranked #5 of 9 Hotels in Creve Coeur
A recent review
3 of 5 stars Reviewed August 21, 2014
Amanda S
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61 reviews from our community

Traveler rating
    14
    17
    10
    12
    8
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17
11
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Extended Stay America - St. Louis - Westport - Central
See the most recent reviews
2 reviews
3 of 5 stars Reviewed August 21, 2014

Strong cigarette smoke smell in the hallways and bathroom. Large stains on carpet in the hallways. Pets were allowed so maybe that is what the stains were from. Was originally given a one bed room upon arrival and booked a two bed room. Manger allowed me to switch rooms without paying extra. Okay for the price paid on Hotwire website.... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that the hallways and your bathroom had a smoke odor, and that there were cleanliness issues with the carpet. Please know that I will be working with my housekeeping staff to review cleanliness standards and procedures so that we can work to... More 

1 review
4 of 5 stars Reviewed July 23, 2014

We stayed here two nights. Some of the polish isnt there. For example, they don't clean your room each night. Even so, the place seemed quiet, and a good place to stay. The kitchen in the room was a perk! Our room had a full fridge, so we could keep lots of stuff cold, like sodas, beers and leftover pizzas!... More 

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Alamogordo, New Mexico
Top Contributor
244 reviews 244 reviews
79 hotel reviews
225 helpful votes 225 helpful votes
5 of 5 stars Reviewed July 3, 2014

This motel is an excellent value - comfortable bed, very clean, new. Everything worked OK. Breakfast was very basic - Coffee, orange, apple, muffin. No ice machine. We stayed here 1 night during a 2 week trip from New Mexico to Ohio.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I'm so pleased to hear that you enjoyed your room and our staff’s hospitality. Thank you for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

1 review
4 of 5 stars Reviewed June 23, 2014

Room was big with a nice kitchenette. Hotel staff were friendly and helpful. No hot breakfast but a good selection of muffins, fruit and granola bars to grab and go. Elevators were convenient for staying on the second floor. Overall a pleasant stay.

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Columbia, Missouri
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 16, 2014

The check in process was difficult, I could not locate my drivers license for a picture ID. I booked the room through Hotwire so it was already paid for. The girl wasn't going to let me stay, I said it's already paid for, I don't have any other place to go. She finally let me check in. So I get... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review

I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet those expectations. Your comments were reviewed by our staff and we will make sure your experience is not repeated. Thank you very much for providing us with your feedback.... More 

Raleigh, North Carolina
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 14, 2014

Okay this review is for the ESA at 12161 Lackland road. NOT the other one just down the road. I'm writing this review still in the hotel, we've been here since early April dealing with a death in the family. The rooms are like small efficiency apartments with a small but functional kitchen cooking utensils are also provided. The rooms... More 

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Washington, DC
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 14, 2014

Have stayed here before and will continue. Visiting the kids this hotel is everything you'd expect from a top-flight place - comfortable pillow-top full beds, spacious, and a courteous friendly staff. I'm accustomed to continental breakfast to go and from 6-9 a.m. there's ample cocoa, coffee, tea, oatmeal, cupcakes, blueberry muffins, chewy granola bar, apples, oranges, etc.

Was this review helpful? Yes 1
Fort Worth, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 8, 2014

We were in St. Louis for a family birthday party and needed a place to stay for four nights while in town. We were very satisfied with the accommodations at this hotel. It was in a great location central to everywhere we needed to go, in a safe location, and we booked it on Priceline and got a great rate... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed our location and all the accommodations we offer. As well, it's great to hear that you were pleased with our rates. Thank you for choosing Extended Stay America. It would be our pleasure for you to repeat your experience with us... More 

Paducah, Kentucky
Contributor
19 reviews 19 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 29, 2014

Love it. Really quite. Comfortable and spacious. Front desk is very helpful and great service. Housekeeping is thorough. We really enjoy it here. Checked in 2 weeks ago and have no bad issues. The guest are business class and keep to themselves. Will stay here again when working in the area.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this review

I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that you enjoyed your stay and that we achieved our goal in making our hotel your "home away from home." We look forward to having you visit with us again in the future. More 

Chicagoland
Top Contributor
72 reviews 72 reviews
34 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed May 13, 2014

Please note that there is another Extended Stay America (ESA) right down the road. I almost think some of these reviews were mistakenly written about that one, not the one at 12161 Lackland. I have stayed in that one, and I would not again! I had a meeting with family the next morning so I decided to drive down the... More 

Was this review helpful? Yes 1
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