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All 36 Columbia hotels

Baymont Inn & Suites Columbia

2.5 of 5 Motel   |   801 Keene Street, Columbia, MO 65201
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Ranked #24 of 36 Hotels in Columbia
A recent review
4 of 5 stars reviewed 4 weeks ago
MinnieMc57 Granite City, Illinois
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242 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Canton, Michigan
1 review
1 of 5 stars Reviewed 4 weeks ago

Being renovated to which we did not know until we got there. Talked with Lori (Manager) yesterday. She advised that she overheard her employees at the front desk tell people of renovations. Again, we were not told by anybody until we arrived on the 21st of November. She also advised we should have refused and the staff would have booked... More 

Review collected in partnership with Baymont Inn & Suites

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LLammers, General Manager at Baymont Inn & Suites Columbia, responded to this review

535geneb, Thank you for your review and for choosing the Baymont Inn and Suites. It is unfortunate that we did not hear of any of your concerns until after you checked out. At any point we know of a concern, we always strive to resolve it as the time of the complaint. I want all of our guests happy and... More 

Westminster, Colorado
1 review
1 of 5 stars Reviewed November 16, 2014

The room smelled like smoke even though it was a non smoking room. There was a empty pizza box under the bed from the previous user. I reserved a suite over the phone, and the woman on the phone told me it was a two bedroom with 1 king and 2 queens. When in reality it was a two bedroom... More 

Review collected in partnership with Baymont Inn & Suites

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LLammers, General Manager at Baymont Inn & Suites Columbia, responded to this review

seth_15, Thank you for your review. There are a lot of options when traveling and I am glad you originally chose our property. The housekeeping concerns you listed have been addressed and I apologize for the miss communication when you booked your reservation. Your room also had a pull out sofa that folded into a queen size bed. Should you... More 

Branson, Missouri
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 11, 2014

From the moment we stepped into the lobby and were greeted by the staff everything was a great experience, from checking in to the morning breakfast. It truly looks like everyone enjoys there job and working with and helping people. I would definitely stay here again when we are in Columbia.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
LLammers, General Manager at Baymont Inn & Suites Columbia, responded to this review

disneynut1960, Thank you for your review and for choosing the Baymont Inn and Suites in Columbia MO. That is lovely to hear. We look forward to your return. Lori Lammers More 

Harrisburg
2 reviews
5 of 5 stars Reviewed October 31, 2014

This motel had a great staff from check in to check out. The beds were unbelievably comfortable. I just can't say enough about how much we enjoyed our short stay.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
LLammers, General Manager at Baymont Inn & Suites Columbia, responded to this review

Marilyn A, Thank you for your review and thank you for choosing the Baymont Inn and Suites in Columbia, MO. It is lovely to hear that you had such a great stay with us, we look forward to seeing you again! Lori Lammers More 

Saint Louis, Missouri
1 review
2 of 5 stars Reviewed October 29, 2014

Motel needs updating. Hall carpets need to be replaced. Surprising someone has not tripped, as it either needs to be replaced or stretched. I think the rooms were clean, but just so outdated. I had 4 pillows and they were all very lumpy. There were 2 bugs in our room.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
LLammers, General Manager at Baymont Inn & Suites Columbia, responded to this review

615jaynes, Thank you for your response and for staying at the Baymont Inn and Suites. I apologize for the inconvenience you may have had during your travels and I would like to set a few things to ease with your impression of our property. This property is recently under new management and we agree with you. We are beginning a... More 

Homewood, Illinois
1 review
3 of 5 stars Reviewed October 28, 2014

Carpet on floor 2 has various bumps and should be replaced............ We were in a non-smoking room, but the floor still smelled of smoke............Breakfast was better than expected

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
LLammers, General Manager at Baymont Inn & Suites Columbia, responded to this review

900matthewM, Thank you for your review and for choosing the Baymont Inn and Suites in Columbia, MO. We are preparing for a renovation that will include a carpet replacement in the hallways. After the renovations we will be an all non smoking facility as well. I am glad to hear that you were impressed with our breakfast. We are making... More 

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Additional Information about Baymont Inn & Suites Columbia

Address: 801 Keene Street, Columbia, MO 65201
Phone Number:
Location: United States > Missouri > Columbia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Columbia 2.5*
Number of rooms: 64
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Also Known As:
Baymont Inn And Suites Columbia
Baymont Inn & Suites Columbia Hotel Columbia
Holiday Inn Columbia

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