Stayed at hotel for conference. Sound travels quite well in the hotel, right through the thin walls and doors accounting for a very bad nights sleep due to people making to much noise in the hallways. At breakfast, for a conference {meaning more than 10 people} they did not come close to providing enough foods, as a result we were... More

A very accommodating experience. The hotel staff had our room ready and very clean before the expected arrival time. The food at their restaurant "Spanky's" was not too bad for a sports bar and grill. Easy access to Highway 70 and most importantly only a few minutes from Mizzou! Pricing was a little steep but worth it.

The reviews on this hotel are all over the place, why one would be a member of "HI rewards" is beyond me, makes sense to be a member at REI but not an establishment like this. Hotels are usually pretty similar but this place falls into a different category. Seems much larger then it needs to be and upon entry... More

This hotel is conveniently located by the Columbia Mall, with lots of shopping and dining choices nearby. (As for dining, I highly recommend the Flat Branch Pub & Brewery - see my review on that!) They are currently doing some road construction on the main road by the hotel, but nothing that caused any accessibility issues to the hotel. When... More

I was with a large convention for three days/2 nights. Luncheon, Dinner and Banquet food was NOT diabetic as I had requested and wait staff would NOT substitute. I asked for a manager, but, he/she never showed. I paid a lot of money for food that I could not eat and had to go elsewhere for my meals. The 'Hospitality... More

Upon check in my group was informed by the front desk clerk that since we booked through an online travel site and they were so full we had to be moved to smoking rooms. Apparently when you don't book directly through them they give you the rooms located on the ground floor that are disgusting. My friend arrived in her... More

I arrived on a Saturday. Bad idea. Understaffed. Long lines. Chaos! When I finally arrived at my top level Executive room, which I paid a premium price for, it made no difference. Ice machine out. No one would answer the phone for over an hour to give me my wi-if address.Awful. The one positive was the housekeeping crew who were... More

I stayed here 4/20/13 I had booked through their website. When I arrived at 5pm the line was long and when it was my turn the computer was down, I requested they not give my room away since I needed to go to a wedding and that I would return after. The clerk Stephen said no problem they would hold... More

I stayed here for two nights. Friday and Saturday. Convenient off I70. Beside the very outdated Columbia Mall, it was a disaster from the word "go". Long check in lines! NO one would answer the operator line. Awful service. I stayed and paid extra to stay on the executive top segregated floor. It made no difference. Children running up and... More