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Hilton Garden Inn Columbia

Certificate of Excellence
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3300 Vandiver Dr, Columbia, MO 65202
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Hilton Garden Inn Columbia
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Hilton Garden Inn Columbia
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246 reviews from our community

Traveler rating
    120
    83
    18
    10
    15
See reviews for
60
38
23
102
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

This was my first trip ever to Columbia, Missouri, on a college visit to the University of Missouri. Hotel seems very new and is kept very clean. Ample parking and it's a short drive to the north/south highway but you can't hear any of the traffic. In fact, it's a very quiet hotel property. FREE WiFi was huge as I... More 

Was this review helpful? Yes
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you so much for your review of Hilton Garden Inn-Columbia. We are thrilled to hear that you enjoyed our various amenities and that they were accommodating to your work needs. We are also pleased to hear that our staff was helpful for you and that the bar and restaurant met all of you and your family's needs. We are... More 

Joplin, Missouri
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I was at the Hilton Garden Inn Columbia for a conference. I, along with other attendees, were treated wonderfully by hotel staff. Food was wonderful; accommodations were great. Hotel staff treated us well and were very accommodating if something was needed.

Was this review helpful? Yes
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for your recent review of our property. We are pleased to hear that you enjoyed our staff and accommodations. We are happy that your overall experience was good, as our main goal is to provide our guests with the service they deserve. We hope that you keep Hilton Garden Inn-Columbia in mind for your future visits to the... More 

Mission Hills, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Very clean, nicely appointed hotel and rooms, with reasonably good fitness and pool. In house restaurant is good too, pretty high quality food at reasonable prices. The location is a bit out of the way, and a bit hard to find, but once there the hotel has everything one would need, so no need to go out

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for your review of the Hilton Garden Inn- Columbia. We appreciate you choosing our brand and location for your stay in the area. We are pleased to hear that our hotel met all your needs and that you had a pleasant stay. We look forward to seeing you again in the future. More 

Springfield, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I went to this hotel on Friday, February 27, 2015. I am totally blind and have a guide dog. They were wonderful in letting me know where the dog needed to go to the bathroom, and giving me assistance when I need it, and letting me figure things out for myself. The bathroom door locked me out, and they were... More 

Review collected in partnership with Hilton Garden Inn

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ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for your candid review of our hotel. We are pleased to hear that the hotel met the needs you had and were happy to assist you. We are devoted to providing great customer service and doing whatever we can to make your stay enjoyable. We apologize that you were experiencing difficulty with our heating unit and will address... More 

Kansas City, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Booked a king with a pullout couch. Called both the day before and the morning of arrival to confirm my reservation and room type, as I knew that it was a busy weekend. Upon entering my room I found a king with a hot-tub, no pull out couch so my kids had to sleep on the floor instead. Tried to... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review

I appreciate your candid review of your recent stay at our property. I apologize for the room assignment not meeting your expectations as comfort and satisfaction are my highest priority for our guests. While room type requests cannot be met every time, I have reviewed your comments with our front desk team and invite you to stay with us the... More 

Texas
Top Contributor
128 reviews 128 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 21, 2015

Stayed at the Hilton Garden Inn while in the area for a Futsal tournament in Boonville. The garden inn is not too far off from I70. There is a huge Bass Pro shop close by and a Lone Star, but a quick drive gets you to plenty of shopping and eateries. The hotel is very nice, the rooms are a... More 

Was this review helpful? Yes 1
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for your feedback on our hotel. We are pleased that you enjoyed your stay with us, as well as our staff, location and other amenities. We look forward to seeing you on future visits to the Columbia area. Thank you again for taking time to review our hotel. More 

Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 21, 2015

We are Honors members who make every attempt to stay at a Hilton property when possible. This property has a few glitches that are easily fixable, but should be addressed. Our jacuzzi tub room had a fridge that wasn't working and had to be fixed, therefore we were unable to unpack our cooler items until later. I'm a type 1... More 

Was this review helpful? Yes
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for your recent review of our hotel. We are pleased to hear that you enjoyed our staff, as customer service is one of our main priorities. We apologize about the inconveniences with your stay, especially the inaccuracy of our channel guide. We have made an effort to remove those from the hotel due to their inaccuracies and changes... More 

Davenport, United States
1 review
5 of 5 stars Reviewed February 19, 2015

An Exceptional experience at a very sad time. We needed an early check in prior to a family funeral and they were more than accommodating. Check in was expedient and courteous and the room was perfect. Had a bit of trouble getting back into the hotel after 11:00 at night. Needed ny room key, which was not readily accessible and... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for your review of our hotel. We are thrilled to hear that you enjoyed your stay and that our hotel was comforting for you. We are pleased to hear that you enjoyed our staff and found our check-in to be efficient. Providing guests with great, fast service is our top priority. We apologize for the inconvenience with the... More 

Kansas City, Missouri
Top Contributor
81 reviews 81 reviews
73 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed February 19, 2015

Spent one night there last week. The front desk had a small mistake so needed to change the room. It's OK. The new room was good. The main problem was the breakfast next day. We were greeted by the young waitress who asked us what we want to eat, ham and eggs, omlette, toast, what to drink, etc. There is... More 

Was this review helpful? Yes 1
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for your feedback on our hotel. We apologize that you were not entirely satisfied with your stay. Here at the Hilton Garden Inn Columbia we strive to provide our guests with the service they deserve. We apologize if this did not come across while staying with us. We will make an effort to communicate with our staff to... More 

kansas city, United States
1 review
4 of 5 stars Reviewed February 16, 2015

Stayed over night in Columbia visiting my son who attends MU. Hotel was very clean, had a very pleasant light fragrance all through the hotel. Room was very nice. My only complaint was the room temp was set too high and I was not able to get it lowered to a comfortable temp.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review

We appreciate your feedback on our hotel. We are pleased to hear that you have enjoyed your experience and the service we provide to make it a warm, comfortable, welcoming environment for our guests. We work very hard to maintain a high level of customer service to give our guests the hospitality they expect and deserve. We apologize that the... More 

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