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Hilton Garden Inn Columbia

#13 of 37 Hotels in Columbia
Certificate of Excellence
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3300 Vandiver Dr, Columbia, MO 65202
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1 room 1 guest
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Hilton Garden Inn Columbia
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295 Reviews from our TripAdvisor Community

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Traveler rating
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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (295)
  • Mar-May only
    (70)
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Washington DC, District of Columbia
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

this well appointed hotel is modern with very comfortable sleeping rooms which include a microwave and refrigerator. But the location is off the beaten path and difficult to get anywhere without a car. There are 2 nearby restaurants along with Menards and Bass Pro shop, but nothing else. And their restaurant has a limited menu. I will give Kudos to... More 

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hazel crest, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our accommodations were clean and above satisfactory. Moreover, the Hilton staff was friendly and courteous. We will definitely stay at this motel again. From the front desk staff to room cleaning attendants everyone was helpful and greeted you with a smile. My wife and I were very pleased with our 4 day stay at the Hilton.

Review collected in partnership with Hilton Garden Inn

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Columbia, MO, United States
1 review
2 of 5 stars Reviewed 1 week ago

The room was not clear. Powder on the bathroom floor. the rug was unvacuumed. And attended at the front desk was unconcerned about our conments. Also very poor internet services in the room. We will not stay in another Hilton Garden again. Very poor job done.

Review collected in partnership with Hilton Garden Inn

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Andale, Kansas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My agent booked a non- smoking room that was supposed to come with a complimentary breakfast at the rate. When I checked in, I was told I was going to have to change to a rate that was $44 extra to get the breakfast; sorry, I may not be a math major, but that's not worth it. I went to... More 

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Sagamihara, Japan
Level Contributor
105 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 1 week ago

The Premium Internet is crap or they didn't give me Premium Internet like they were supposed to. As a Hilton Diamond member I get Premium Internet as a perk. This has to be the slowest "Premium" Internet I've ever had at a Hilton Hotel. It's a nice room so I'll give the hotel two stars.

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ramanpuri, Manager at Hilton Garden Inn Columbia, responded to this review

Dear Tom T, I am sorry to hear you were not satisfied with the internet quality. You should know, that the premium internet that some hhonors members get are only at participating locations however, we are not one. We only have standard internet here. Sorry for the inconvenience. More 

Saint Louis, Missouri
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I was really let down this time when I checked into this Hilton where I have stayed before after an all day drive. I was just looking forward to a good sleep. I was told I got the last room for the night and when I tried to sleep the bed smelled horrible of smoke! I reported this in the... More 

Review collected in partnership with Hilton Garden Inn

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ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for your review on Hilton Garden Inn, Columbia. I am sorry to hear you were not please with the room. We have a few smoking rooms on the top floor for convenience of some smokers so they do not have to walk all the way down to go outside. We do let anyone know if that is the... More 

Winchester KY, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is an excellent hotel with the usual amenities of the HGI chain nationwide. You will not be dissappointed in your stay at this inn. Close by are a Lone Star Steakhouse and Ruby Tuesday for dining pleasure. Staff at HGI was extremely accommodating, being very helpful and seemed to really enjoy being of assistance. Manager was even there on... More 

Review collected in partnership with Hilton Garden Inn

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ramanpuri, Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for your review on HGI Columbia! I am happy to hear your stay went very well! We will look forward to having you back. More 

Frankin, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Reservation, check in and check out went flawlessly but the breakfast experience was the worst ever. They consistently missed orders and then would pretend like they cared about it without really fooling anyone including themselves. Everyone was just out for themselves in this dining department. Really sad to see and an unacceptable way to start your day especially when you... More 

Review collected in partnership with Hilton Garden Inn

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ramanpuri, Manager at Hilton Garden Inn Columbia, responded to this review

Dear Loreta, Thank you for your review on Hilton Garden Inn, Columbia. I am so very sorry to hear your experience at the Garden Grill was not to your expectations. I will go about what needs to be done to help improve our restaurant. We hope you will give us another chance to show our major improvement at our restaurant.... More 

Missouri, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I am an 18 yr Diamond Member and a repeat customer at this hotel. On checking I asked if there was a complimentary upgrade available since the hotel was less than 50% booked. The clerk told me that managment does not allow upgrades on the rate I was traveling on. On my last visit I was upgraded, so I assume... More 

Review collected in partnership with Hilton Garden Inn

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Derrick P, Front Office Manager at Hilton Garden Inn Columbia, responded to this review

Dear Mr. Michael P. Thank you for your recent feedback of the Hilton Garden Inn - Columbia, I've taken a look at your reservation and in our system you wee staying with us under a government rate. As per government rate policies on Standard Kings or Queen bed rooms can be booked, as the government only has negotiations for those... More 

Columbia, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

I went to this location on a business trip. The conference relied heavily on internet access, and neither the conference site or the hotel provided reliable access or connection to wireless internet. If you are attending this location I would strongly recommend using your own hot spot, which really defeats the purpose of those hosting to even pay for this... More 

Review collected in partnership with Hilton Garden Inn

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ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review

On behalf of the Hilton Garden Inn, thank you for your review. We are sorry to hear the Internet was not working as it should during your stay, we will ask our maintenance staff to follow up regarding the issue. We are glad to hear you were able to enjoy the rest of our amenities and surrounding outlets. Again, thank... More 

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