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Comfort Suites Columbia

2.5 of 5 1010 W Business Loop 70, Columbia, MO 65202
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Certificate of Excellence 2014
Comfort Suites Columbia
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Comfort Suites Columbia
Comfort Suites Columbia
Comfort Suites Columbia
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170 reviews from our community

Traveler rating
    74
    55
    18
    13
    10
See reviews for
54
36
14
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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    (46)
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Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 17, 2015

I've stayed here before and was very pleased. That's why I came back! The staff is very efficient, friendly, as well as courteous. My real issue was with my room type and the condition of various conveniences and amenities. I made my reservation through my Choice Hotels app on my phone. I was very careful NOT to select an accessible... More 

Was this review helpful? Yes
Comfort S, Manager at Comfort Suites Columbia, responded to this review

Dear Mr. Roller, Thank you so much for taking the time to fill out our online survey. Exceeding our guests expectations is very important to us and I have discussed your comments with the housekeeping and maintenance staff. I do apologize for your inconvenience and we will work to address those issues. I do hope that we will see you... More 

Fort Lupton, Colorado, Usa
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 13, 2015

We stayed for three nights right after Christmas.the room were clean.everything worked..the breakfast was great and they have coffee ready all day..they also have yogurt in the little fridge24 hrs a day in the dinning room .. the people were great and helpfull..we have stayed there several times .. The only thing to comlpain about is the indoor pool water... More 

Was this review helpful? Yes
Comfort S, Manager at Comfort Suites Columbia, responded to this review

Thank you so much for taking the time to fill out our online survey. I'm very pleased that you enjoyed your recent stay with us! Please let us know if there is anything we can do to make your future stays even more enjoyable. The dark green tile that lines our pool does give the water a dark appearance, but... More 

Moore, Oklahoma
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 2, 2014

Check-in was smooth, staff friendly. Room was awesome, very spacious with nice amenities. Breakfast was above average, would have liked biscuits and gravy with eggs, but it was really good. Wifi was spotty, but okay. From front desk to housekeeping, everyone was awesome! Highly recommend this hotel!

Was this review helpful? Yes 1
Comfort S, General Manager at Comfort Suites Columbia, responded to this review

Dear Valued Guest, Thank you for taking the time to give us a review. All of our staff here does work hard to exceed all of our guests expectations. I'm very happy to read that you enjoyed your stay with us. We look forward to you making us your hotel of Choice for your next stay. Sincerely Bex McNaughton General... More 

ks
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 14, 2014

We were going to a wedding in Columbia and this was the designated hotel. I was prepared to be under-whelmed since I have not had great experiences at other Comfort Suites. This one, however changed my mind. From the bright, welcoming lobby, friendly staff and updated rooms, everything was above expectations. I was leery about having a room facing the... More 

Was this review helpful? Yes
Comfort S, General Manager at Comfort Suites Columbia, responded to this review

Dear Valued guest, Thank you for your feedback, we appreciate the review. It makes me so proud to hear that our staff exceeded your expectations. We have been newly renovated earlier this year and it always makes it worth it when the guests appreciate also. We look forward to your next stay in Columbia and hope you make us your... More 

Wichita, KS
Top Contributor
71 reviews 71 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 14, 2014

I normally will not submit a review when a business meets my expectations. The hotel is exactly what I would expect it to be: very clean,comfortable, and perfectly priced. However the young lady at the front desk when i checked in was exceptionality engaging and a joy to meet at the end of a long day and I wanted to... More 

Was this review helpful? Yes
Comfort S, General Manager at Comfort Suites Columbia, responded to this review

Dear Valued Guest, Thank you very much for taking the time to give us a review. We appreciate your feedback. I am so pleased to hear that our staff here just made your day. All of our staff does try to exceed all our valued guest expectations and I'm glad that we were able to do that for you. If... More 

Martinsville, Indiana
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 12, 2014

After arriving at our room, we did our usual "bed check" before settling in for the evening. To our horror, we found live and dead bugs in the bedding. We immediately headed back to the desk where the clerk apologized and canceled our reservation. Down the rode we went to find another host for the night.

Was this review helpful? Yes
Comfort S, General Manager at Comfort Suites Columbia, responded to this review

Dear guest, I'm sorry to hear about your incident at our hotel. Immediately after your findings we had Orkin come in and inspect the room and they signed a document stating that there were no bugs in the room. I'm not sure what types of bugs it was that you found, and again I'm sorry that you did find any... More 

Rogersville, Missouri
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2014

The best hotel i have stayed at in Columbia! the beds were amazing,breakfast was the best and all of the staff was so friendly.The indoor pool was great after going to a football game and coming back chilled to the bone. Very impressed that could not hear the Interstate noise in our rooms. Super clean and plenty of towels,pillows and... More 

Was this review helpful? Yes
Comfort S, General Manager at Comfort Suites Columbia, responded to this review

Dear Valued Guest, It was a pleasure to have you stay with us during this recent Parents Weekend at Mizzou. Go Tigers! We appreciate you taking the time to fill out this online review. All of our staff here at the Comfort Suites in Columbia do try to exceed all of our guests expectations and I hope that we did... More 

Joplin, Missouri
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 29, 2014

Oh those wonderful beds, and lots of pillows. Love love love the complimentary breakfast buffet, waffles and everything. The heated indoor pool is wonderful and nice big tub for soaking bubble bath. Lots of room, lots of extras, lots of sleep. Great Value

Was this review helpful? Yes
Comfort S, General Manager at Comfort Suites Columbia, responded to this review

Dear Julie M Thank you so much for taking the time to fill out our online survey, and thank you for your kind words. Here at the Comfort Suites in Columbia we really do try to exceed all our guests expectations and I hope that we did that for you. It was a pleasure to have you stay with us... More 

Saint Louis, Missouri
2 reviews
3 of 5 stars Reviewed September 29, 2014

We stayed at this hotel with a High School Softball Event for 1 night. Check in was GREAT and front desk staff was very pleasant at check in. Even received free water bottles and chocolate because we are Choice members. We arrived back at the hotel around 10pm Friday night, my daughter needed to take a shower, when she got... More 

Was this review helpful? Yes
Comfort S, General Manager at Comfort Suites Columbia, responded to this review

Dear Kelley B Thank you for taking the time to fill out our review. I'm sorry to hear about the issues you encountered while staying with us. We looked into and have fixed the problems. I am also sorry that you did not recieve a more concerned attitude from the staff member you reported the problem to. That too has... More 

Chickamauga, Georgia
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 27, 2014

When we first entered the door we were welcomed by the registration attendant (sorry I can't remember her name). She asked if we had reservations and when we responded that we did, she handed us a packet of candy and 2 bottles of cold water as our welcoming gift. After a terrible Comfort Suites experience the previous night in Terre... More 

Was this review helpful? Yes 2
Comfort S, General Manager at Comfort Suites Columbia, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey. I'm so proud of my staff for providing you with such excellent service. I can understand how one bad night at a hotel can have a lingering effect. All of us here do try to exceed our guests expectations. I hope that you make us... More 

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Additional Information about Comfort Suites Columbia

Address: 1010 W Business Loop 70, Columbia, MO 65202
Phone Number:
Location: United States > Missouri > Columbia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Columbia 2.5*
Number of rooms: 86
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Also Known As:
Comfort Suites Columbia Hotel Columbia
Columbia Comfort Suites

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