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All 36 Columbia hotels

Extended Stay America - Columbia - Stadium Blvd.

2.0 of 5 Hotel   |   2000 W. Business Loop 70, Columbia, MO 65203
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Ranked #28 of 36 hotels in Columbia
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35 people have reviewed this hotel

Traveler rating
    5
    6
    4
    7
    13
See reviews for
10
8
2
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed February 18, 2014

My Name Is Stephen Reasoner from Denver Colorado. I have maintained a steady stay at extended stay Columbia Missouri for the past year 2013 and 2014 for the sole purpose of dealing with personel issues.I selected Extende stay as it provided me with a place comfortable enough to say I made the right choice. Starting out with Ms Kasmir Lawson... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Stadium Blvd., responded to this review

Stephen - I truly appreciate you taking the time to write such a wonderful review of our hotel. I’m thrilled that our friendly staff, cleanliness and great value exceeded your expectations. It was a pleasure making our hotel your “home away from home.” Once again, thank you for your glowing review. We look forward to providing you another comfortable stay... More

Athens, Georgia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 28, 2013

Got lost trying to find the place using their confirmation email directions! The printed address was not correct. The employees did not seem to care and blamed me for putting in the wrong directions. Ordered a non smoking room and was put on a clearly smoking floor. Multiple stains in the room and odors galore. In town for Homecoming, so... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Columbia - Stadium Blvd., responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize that the staff was not more sensitive to your experience. To prevent this from happening again, my team is re-training on our policies and procedures with GREAT guest service. The staff and I appreciate your comments, as it will only help us to improve. I hope that you... More

Columbia, Missouri
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 24, 2013

Beware! On a recent business trip, two of three rooms we stayed in were infested with bed bugs. The staff were very accommodating (and embarrassed), but I suspect that this problem extends beyond these two rooms. Stay away!!!

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbia - Stadium Blvd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the cleanliness of your guest room is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have taken all measures including going into each room throughout the hotel for... More

Kansas City, Missouri
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 13, 2013

If you must stay in this hotel, it's basically what you'd expect. Walls are thin and you can hear too much going on in the other rooms. Hotel right next to highway so there is a lot of road noise at night. However, for the price, you get what you pay for. It was fairly clean and wasn't bad for... More

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Portland, Oregon
1 review
2 of 5 stars Reviewed September 26, 2013

Arrived 1st night for 4 night stay. Got into room, obviously had not been cleaned. A heaping helping of toe nail clippings on rug by chair at bedside. Hair on bathroom floor under the sink. The sheets had smell of body odor. Got different room for rest of stay, was much cleaner after we told them of toe nail clippings.

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Manager_11525, General Manager at Extended Stay America - Columbia - Stadium Blvd., responded to this review

David - Thank you for your recent review of your stay. I am so disappointed to read about the cleanliness issue you experienced. Please accept my apology. In response to your feedback, I am retraining my staff to inspect the guest rooms before check-in, as your experience is completely unacceptable. Still, I am pleased that we were able to remedy... More

Kansas City, Missouri
1 review
2 of 5 stars Reviewed September 15, 2013

That was my romantic birthday trip to Columbia-Rocheport area with my husband. We stayed at this hotel on May 24-26, 2013. We frequently stayed at Extended Stay America brand hotels at many other cities before and it used to be worth the money we paid, well, until this very last time when we decided that's it, no more stays there-... More

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Chicago, Illinois
1 review
4 of 5 stars Reviewed September 9, 2013

I stayed at this hotel in April 2012 with no issues, so I decided to come back last weekend while in town for a football game (Sept. 6-8, 2013). I knew what to expect at an Extended Stay and this property fit my needs. For $57 a night, this place was perfect. The rooms were clean; the AC worked; there... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Stadium Blvd., responded to this review

Thank you so much for posting a review of our property. It is great to hear that you are a returning guest. I would like to take this time to apologize for the inconvenience of the accessible shower. I am working on getting this changed at this time. I truly appreciate your comments regarding the cleanliness of your room and... More

Jackson, Missouri
1 review
1 of 5 stars Reviewed September 9, 2013

I had 2 rooms booked for a game weekend. When we arrived at the hotel to check in at MIDNITE, image our horrible surprise when the front desk lady told us they did NOT have the 2nd room. The hotel lobby reeeeeekkkkeeeed of smoke. I had reserved a NON SMOKING room only to find that the ONE room they did... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Stadium Blvd., responded to this review

Cindy - I appreciate you bringing your experience to our attention. The situation you described regarding your reservation is regrettable. We are very sorry for your experience. I am addressing this issue with our front desk staff to ensure we are diligent in reviewing reservations. Also, I apologize that the cleanliness of the lobby did not meet your expectations. I... More

Chapel Hill, North Carolina
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 8, 2013

The only thing this hotel has going for it is their overnight front desk associate, Deb. She was so sweet and friendly. She was, apparently, the only friendly staff member. When we told the head housekeeper that we had a late check out (we didn't check in until the wee hours of the morning), she sent the hotel manager to... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Stadium Blvd., responded to this review

I appreciate you bringing your experience to our attention. We appreciate the kind comments about Deb; however, we apologize that you were unhappy with your overall stay. In response, I am working with our housekeeping team to improve our cleaning procedures and policies. As well, I am reviewing our customer service standards with the entire staff to ensure a situation... More

Maryville, Missouri
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 29, 2013

We arrived and had to stand in line for roughly 45 minuted to get checked in. I felt bad for the girl at the front desk. It was apparent they were very understaffed for the busy weekend. It was 4pm and rooms were still not ready for the guest. People were instructed to wait in the lobby until the room... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Stadium Blvd., responded to this review

I appreciate you taking the time to write a review of your experience with us. It upsets me to hear that your experience with us was less than 100% satisfactory. Using your comments as an example, I am retraining my staff on check-in procedures to ensure that all of our valued guests, such as yourself, are done so in an... More

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Additional Information about Extended Stay America - Columbia - Stadium Blvd.

Also Known As:
Extended Stay America Columbia
Extended Stay Columbia
Columbia Extended Stay
Address: 2000 W. Business Loop 70, Columbia, MO 65203
Phone Number:
Location: United States > Missouri > Columbia
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #28 of 36 hotels in Columbia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Columbia - Stadium Blvd. 2*
Reservation Options:
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