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All 36 Columbia hotels

Candlewood Suites Columbia

2.0 of 5 Hotel   |   3100 Wingate Court, Columbia, MO 65201
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Ranked #24 of 36 hotels in Columbia
A recent review
5 of 5 stars Reviewed January 18, 2014
yummyflyboy Allentown, Pennsylvania
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53 people have reviewed this hotel

Traveler rating
    12
    18
    7
    9
    7
See reviews for
17
6
6
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Omaha, Nebraska
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We arrived very late with 3 small children on a road trip. There was a strange character in the entrance. The elevator smelled of vomit. The unit's floor was filthy, there were stains and pieces of food stuck to the floor. There was a mushroom growing in the bathroom, the sheets stunk, the window was open because it was obvious... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Columbia, responded to this review

Dear Ashley305, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. We have sent you a private message addressing your concerns. I trust we can regain your confidence in our products and services. Sincerely, Dhan M Case Manager IHGCare More

Saint Louis, Missouri
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The people at the front desk were very friendly and helpful. The room was extremely dirty. The sheets seemed clean but that was about the only thing in there that was. If every other hotel around was not sold out we would have left. Definitely do not recommend and am not sure how it is rated 3.5/5.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Columbia, responded to this review

Dear Tim2581, Thank you for taking the time to review our property. I am pleased to hear your positive feedback about our friendly and helpful staff. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry that your stay... More

Allentown, Pennsylvania
2 reviews
5 of 5 stars Reviewed January 18, 2014

Here again I find the General Manager at the Front desk to great her guests. This hotel has lage, clean rooms that are Pet Friendly. Which was a must traveling with pets. Kitchen area stocked with what ever you need to cook in your room, (not stocked with food). Food store within walking distance. Many Resturants close by if you... More

Was this review helpful? Yes
Nadia R, General Manager at Candlewood Suites Columbia, responded to this review

Thank you for taking you time and leaving us a nice comment. We're glad you enjoyed your stay. I hope your trip to Arizona was good. We look forward to seeing you on the way back. More

Middletown, Rhode Island
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 30, 2013

Stayed here on a moving trip across the country with family. We had a lot of stuff to bring into the room (so it wouldn't freeze in the car) and there was plenty of space in the room for it. Having a kitchenette was very nice. We made our own breakfast in the morning before getting on the road and... More

Was this review helpful? Yes
Nadia R, General Manager at Candlewood Suites Columbia, responded to this review

As the new General Manager I want to thank you for your nice comment. Our team is working really hard. We look forward to seeing you in the near future. More

Kansas City, Missouri
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed September 16, 2013

I am onboard with other reviewers for this hotel. It has been allowed to be run down and I am very disappointed that this hotel is a part of Holiday Inn Group of hotels, so much so, that I sent an email to Holiday Inn. I was in town for the Bike MS event and really didn't have a lot... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Columbia, responded to this review

Dear HI-Gold-Member, Thank you for your review. All our guest comments are valuable and we consider them seriously in the consistent endeavor to improve the quality of our products and service. We are saddened to hear of your encounters in our hotel and would like to extend our sincere apologies for the dissatisfaction you had with the overall appearance of... More

Springfield, Missouri
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 16, 2013

This is by far the worst hotel room that I have experienced in over 30 years of travel. The room had scrambled eggs splatted around the cook top and counter, the microwave had a popcorn bag with the wrapper still on and melted. The carpet was dirty and heavily soiled, hair all over the bathroom. The walls, chairs, and furniture... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Columbia, responded to this review

Dear jimmyjube, Thank you for taking the time to complete a review on your stay. I apologize that the level of cleanliness in your room did not meet your expectations. Our goal is to ensure all of our guests are provided with a clean, comfortable room. Please be assured that cleanliness is of the utmost concern to us and feedback... More

Illinois City, Illinois
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 7, 2013

stay here long term for work. we do every time in como, no major complaints. price is right and the staff are friendly. halls are a little smelly from people cooking and need shampooing on the carpets. stairwells could use a good scrubbing as well. bedding is clean and so are the bathrooms. we have certainly seen worse for more... More

Was this review helpful? Yes
Clarksville, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 27, 2013

Stayed there for University of Missouri Summer Welcome, and I was disappointed in this property. I have stayed in Candlewood Suites in other cities, but this one just did not measure up. The hallway smelled heavily of cigarette smoke and our non-smoking room had an odor that wasn't cigarettes, but just unpleasant. I won't judge the outdated decor, and I... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Columbia, responded to this review

Dear jennifera71, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am sorry our hotel did not live up to your expectations and regret you were not satisfied with the conditions... More

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 20, 2013 via mobile

This place was a pretty good hotel. The extras were a nice surprise (refrigerator, microwave, stove). Beds were comfortable. The young man at the front desk was extremely helpful. Nice place to stay. We received a rollaway bed for my youngest daughter to sleep on with plenty of sheets and extra pillows. Wifi was great!

Was this review helpful? Yes 1
Rena N, Manager at Candlewood Suites Columbia, responded to this review

Thank you so much for your review. We try to do our best at pleasing our guest and it is great to get feedback from them. Hope you stay with us again soon! Rena Nelson-Cone AGM More

St. Louis, MO
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 15, 2013

Stayed there with mom and sister for "girls' weekend." I have no complaints regarding staff, and I am NOT picky about decor.... BUT it had terrible smells that seemed to be coming from the old carpet throughout the entire place. The elevator was dirty with food particles and smelled badly. I picked this hotel based on price and the full... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Columbia, responded to this review

Dear CJR71inSTL, Thank your for your review regarding our hotel. I am disappointed to hear your troubles during your stay with us. I sincerely apologize if our level of cleanliness didn't live up to your expectations. Our staff always ensure that our amenities are of superior quality and we deeeply regret for we were not able to deliver on this... More

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Additional Information about Candlewood Suites Columbia

Also Known As:
Candlewood Suites Columbia Hotel Columbia
Candlewood Suites Columbia Hotel
Candlewood Columbia
Columbia Candlewood
Columbia Candlewood Suites
Address: 3100 Wingate Court, Columbia, MO 65201
Phone Number:
Location: United States > Missouri > Columbia
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #24 of 36 hotels in Columbia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Columbia 2*
Official Description (provided by the hotel):
Come experience our new 'Comforts of Home' bedding collection.At the Candlewood Suites Columbia, Missouri Hotel, we put the amenities where they really count: in your room. Big and built for comfort, it's the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with two separate phone lines-check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD player and VCR. Borrow your favorites from our free DVD and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. We are conveniently located off I-70 at Exit 128A, just minutes away from the University of Missouri and Columbia College. The Candlewood Suites Columbia Hotel is also close to many attractions including Katy Trail, downtown Columbia and area hospitals including Columbia Regional, Boone Hospital, and University Hospital. ... more   less 
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