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Quality Inn

2.0 of 5
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1612 North Providence Road, Columbia, MO 65202
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Quality Inn
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Ranked #31 of 37 Hotels in Columbia
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127 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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There are newer reviews for Quality Inn
See the most recent reviews
Woodridge, Illinois, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 21, 2014

Air conditioner very noisy and loud. Could not provide us with another room but assured us it would be fixed for the second night. It was not. Did not sleep at all. Old and in need of renovation. The leak above lobby desk was dripping right on the customers. They desk person said "Oh It's condensation." The pool is the... More 

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Lee's Summit, Missouri
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 17, 2014

We were assigned room 133, which has an outdoor access. Very convenient because our car was right outside the door. The room needs updating -- carpet and drapes look to be from the 80s. The paint job was sloppy. The wallpaper was peeling. Carpet needs cleaning. Old brass lamps are tarnished. Found a huge bug under the desk - yuck!... More 

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2 reviews
4 of 5 stars Reviewed August 28, 2014 via mobile

We wanted to stay somewhere with a pool - while on a trip visiting family. We wanted to find something with a BIG lobby so we could work on our one-year-olds wailing skills. This hotel was perfect for us. Bed was nice- pool was clean- breakfast was really good. We all had a great time and would like to come... More 

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Harrison, Montana
19 reviews 19 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 24, 2014

The night before we stayed at another Quality Motel and were very happy so decided to stay here, a disappointment. Price was better but beds were awful lumpy and shower really was terrible. The breakfast was poor, no hot coffee . People were friendly but I felt unhappy about the room so was last night of Quality Inns for me... More 

Was this review helpful? Yes 1
Saint Robert, Missouri
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 28, 2014

I knew we should of turned around and left as soon as we pulled in the drive. The pictures online make the hotel look better then what it truly looks like. This hotel was run down looking, rooms smelled musty and moldy, and the front desk personnel are not the friendliest in the business. They tired to fix the smell... More 

Was this review helpful? Yes 3
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 27, 2014

The hotel staff as very incompetent and unable to book simple reservations. The rooms were very dirty and the bathroom vent and shower curtain had mold. The breakfast area was trashed and not maintained. I wouldn't let my dog stay in the filthy rooms.

Was this review helpful? Yes 2
Stover, Missouri
Top Contributor
71 reviews 71 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 5, 2014

The Quality Inn shows it's age, more so on the outside, but it's still a nice place to stay. The inside pool is well kept up, heated all year. The rooms are clean and linen's are freshly washed, and no bed bugs! The bathroom is a bit small but very clean. The televisions are either flat screen or analogue TV.... More 

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Julie B, Guest Relations Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey! We appreciate the positive feedback. We are moving forward in updating the hotel and with our new management team in place, things are coming along quickly. Again, thank you for your comments, and we hope to see you again soon! More 

Bellevue, Nebraska
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed June 23, 2014

The facility and rooms are well maintained but suffer because of age. The exterior of the facility is no longer attractive and previews what to expect inside. The mattresses and bedding are in need of replacement, and the walls between rooms were not designed to minimize noise. Cost per night remains rather high, however. The facility and our room were... More 

Was this review helpful? Yes 1
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 28, 2014 via mobile

This hotel is showing its age, but it still has a lot to offer. It has a large indoor pool and patio area that will please children and teenagers. The breakfast is great. The rooms are not fancy, but the service is very good. It is very convenient to I-75.

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Omaha, Nebraska
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed May 27, 2014

We the read the reviews of the Quality Inn and decided to give it a try. What a disappointment! The staff stuck us in the wing where the air conditioner did not work, the door lock didn’t work, the carpets were dirty and there was a hole in the couch. The staff moved us to a smaller room with double... More 

Was this review helpful? Yes 3
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