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Holiday Inn Columbia East

#14 of 37 Hotels in Columbia
Certificate of Excellence
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915 Port Way, Columbia, MO 65201
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Holiday Inn Columbia East
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148 Reviews from our TripAdvisor Community

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Traveler rating
    75
    41
    19
    8
    5
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51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Albany, Oregon
Level Contributor
99 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Holiday Inn East is a good newer construction hotel that definitely serves the purpose of a great place to sleep for not a terrible price. The rooms were appointed nicely and overall my impression of the hotel is good. However being so new it is already starting to show signs of wear and tear that one would not expect.... More 

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Alan J, Many thanks for taking the time to share your honest opinion with us! I'm glad to see your stay was an enjoyable one for the most part, and apologize that you were less than pleased with the condition of our facilities. We are only 5 years old and try our hardest to keep everything well-maintained. In the future,... More 

glenwood, Missouri
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The Hotel staff was nice and very helpful! The room I was in was very big and I had a lot of space ! It needed a little updating ! The rooms were a bit pricey! Great location!!! Overall pretty good. I would stay here again.

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

drm02, Thanks so much for your compliments! Our staff works very hard to make our guests feel welcome and I'm happy to see you were pleased with the service. I only wish I knew what exactly needs updating, as our facilities are just 5 years old and we do our best to keep them maintained. All in all, I thank... More 

Shelton, Nebraska
Level Contributor
8 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

The room was fine, maybe overpriced a bit. For a 10 day stay, the room was a little small. Housekeeping was excellent. Cleaned & tidied every day, without messing with my stuff. High speed internet worked great, if you plugged in with a cord. The WIFI was little touchy though. If you moved about the hotel, you had to log... More 

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Shirabbit3, I truly appreciate you sharing your feedback with us after such a lengthy stay! For your next stay, I'd recommend our King Business Suite, which is one of the largest rooms in our hotel. Our housekeeping staff have a very high standard of cleanliness and a very strict policy of not touching the guest's belongings, so thank you for... More 

Arlington, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

Room was great, morning breakfast everything you wanted, plus a surprise $10 voucher both days I was there. Ally at the front desk was awesome, best employee I have encountered in many years of traveling, they are lucky to have her, I would rate her a 10 for her so positive attitude they she had about everything. The only bad... More 

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Why thank you for the fantastic review, Larry O! I'm so happy to hear you enjoyed your stay and that Allee made such an impression! You're right, she is an asset to our team and it certainly doesn't go unnoticed. We'll be adding your review to our wall of recognition. So sorry about the hiccup with the local channels! I... More 

Dallas, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I joined tripadvisor, just so I could leave this review... it was that good. IMMACULATE rooms. You get that smell of FRESH & CLEAN when you open the door to your room. Friendly staff, beautiful property. A+++ Recommended for anyone looking for a place to stay in the Columbia,MO area, or while traveling across I-70.

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Wow, Lance M, this is incredibly flattering! Thank you so much for going the distance to leave us such an excellent review! We truly never grow tired of hearing the word "clean" as it is a huge priority of ours. We can't wait to host you again and give you another much-deserved 5-star stay! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I thoroughly enjoyed my stay at the Holiday Inn, the staff was great, especially the front desk. However on my departure, I went to grab coffee and there was only the cheapest powdered creamer in the lobby while the restaurant served half and half. I stay at holiday inn's quite often and they usually have at least a liquid creamer... More 

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

George C, Thank you so much for your honesty! I'm so happy to hear you enjoyed your stay and so sorry the powdered creamer was not on par with the rest of your experience. I will definitely talk to the powers that be to see what changes can be made to the creamer. In the meantime, you're always welcome to... More 

Folsom, California
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here in May, while I was in town for a relatives graduation. From the lobby, and the fact that the rooms are renovated/updated, I expected the rooms to be nicer than they were. The room was okay, but at least the bed was comfortable. The room clearly hadn't been dusted and the A/C unit rattled. Breakfast buffet was... More 

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Abby C, Thanks for taking the time to give us your feedback! I will say, though, you may have us mistaken with another Holiday Inn. Our property is just 5 years old and has not been renovated, and we actually don't offer a breakfast buffet. Perhaps you stayed at the Holiday Inn Executive Center in Columbia, MO? More 

Georgia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 5 weeks ago

It was late & we had been traveling for 12+ hours. We knew that there was little other than the hotel on the exit, so after we dropped our horse at the boarding facility for the night, we called the hotel to see if we could get room service when we arrived & were informed that we could. We were... More 

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Rambling--Tourist, Thank you so much for such positive feedback! I'm so happy to hear we were able to provide you with a comfortable and convenient stay after such a long day of traveling! I'm sorry if you didn't agree with the pricing in Kem's Restaurant but glad you still enjoyed the food. I'll make a point to bring this up... More 

The Great Escape RV Park
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Staff was very nice. Good, clean hotel and pool. Easy on and off I70. Good place to spend a night. We stayed the night to go to a friend's wedding. Food was good in the morning. I over heard a man complain about the water pressure in the showers but ours was fine.

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Why thank you for the terrific 5-star review, Amanda H! I'm so glad to hear you enjoyed so many aspects of your stay from the staff, to cleanliness, to location. Nice to see you got to take advantage of our indoor pool and Kem's Restaurant as well! I only hope the other gentleman let us know about his water pressure... More 

Chicago
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 19, 2015 via mobile

Pretty wonderful place. Gave us two $20 breakfast passes, iced tea and fruit infused water in lobby, and a nice, clean room. Had a decent workout room, except I wish (and my son wishes) they had had at least some weights in there. But it didn't detract from the overall experience.

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

James S, Thank you for your kindness! We love to hear the word "clean" in our reviews! On your next stay, you should ask the desk about our Anytime Fitness guest passes. We've made arrangements with a nearby gym so we can provide our guests with complimentary day passes if our workout facilities don't suit your needs. Hope to see... More 

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