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Holiday Inn Columbia East

#14 of 37 Hotels in Columbia
Certificate of Excellence
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915 Port Way, Columbia, MO 65201
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Holiday Inn Columbia East
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155 Reviews from our TripAdvisor Community

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Traveler rating
    78
    45
    19
    8
    5
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42
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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saint louis
Level Contributor
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

there was great service, there was great food , and there was great amenities. the people there were very friendly, the wait staff was extremely attentive at the restraunt inside the hotel, the food was fresh, and of excellent quality.

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Columbia, Missouri
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

It is a Holiday Inn! This was an executive branch and it lived up to expectations. Gorgeous accommodations and luxurious building. Right next to a wonderful mall and shopping and restaurants. Looking forward to breakfast buffet tomorrow.

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Amarillo, Texas
5 of 5 stars Reviewed 6 days ago NEW

Our family had a great two night stay at this hotel. The room was clean and spacious and the staff was friendly and helpful. We were in Columbia for a wedding and had a wonderful stay. Also, the food was fantastic.

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Omaha
Level Contributor
118 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Wanted to stay on the east side of Columbia and this was available. Checkin was professional and friendly. There is not a lot around the hotel so a short drive was required to get to a place to eat. Be prepared for some really screwy exits around Columbia. You may wind up driving on the left side of the road.(... More 

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Well, tachyonbb, I'm so glad to hear you had such a great stay! I'll admit there's a slight lack of development in the immediate area, but it contributes to the quiet atmosphere we love. It sounds like you were introduced to a diverging diamond, hope it wasn't too confusing for you! Most importantly, thank you so much for sharing your... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

I was driving through and decided to stop for the night, the staff was very friendly and helpful in getting me into a room that met my needs. Room was very clean and spacious. The bed was very comfortable. The restaurant staff was very polite and prompt. Wireless internet was easy to access and sign on.

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Elissa B, It certainly sounds like you had a well-rounded stay, and we're glad to hear it! We never grow tired of the word "clean" and your comfort is very important to us. Most importantly, thanks for your simply honest feedback! More 

Kansas City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a few days for a hospital visit. I don't usually write reviews but this hotel was so above and beyond that I had to give them kudos. This hotel is clean and modern, it seemed new to us, with a nice bar and restaurant right in the lobby. We had nothing but great run in's with... More 

Was this review helpful? Yes 1
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Thank you so much, Jennifer S! We're incredibly flattered that you took the time to make a Tripadvisor account just to give us such a wonderful review! Our facilities are just 5 years old and we try our hardest to keep it looking new. I'm so happy to hear you had such a great experience with our staff, from the... More 

Raleigh, North Carolina
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Sparkling new hotel right off the interstate had two of the best front desk clerks I have encountered. The first admitted she was new but deftly rebooked us away from a rowdy basketball team when our weary family pulled in after a 650 mile drive. The second clerk was so cheerful and helpful in directions to the post office that... More 

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Adventure_Addict_NC, How awesome! I'm elated to hear our desk staff was able to make such an impression on you, especially after such an exhausting drive. Our team works really hard to provide the utmost in service and am happy to see it did not go unnoticed. Thanks a million for your kind feedback, and we'd love to have you back! More 

Albany, Oregon
Level Contributor
102 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Holiday Inn East is a good newer construction hotel that definitely serves the purpose of a great place to sleep for not a terrible price. The rooms were appointed nicely and overall my impression of the hotel is good. However being so new it is already starting to show signs of wear and tear that one would not expect.... More 

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Alan J, Many thanks for taking the time to share your honest opinion with us! I'm glad to see your stay was an enjoyable one for the most part, and apologize that you were less than pleased with the condition of our facilities. We are only 5 years old and try our hardest to keep everything well-maintained. In the future,... More 

glenwood, Missouri
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The Hotel staff was nice and very helpful! The room I was in was very big and I had a lot of space ! It needed a little updating ! The rooms were a bit pricey! Great location!!! Overall pretty good. I would stay here again.

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

drm02, Thanks so much for your compliments! Our staff works very hard to make our guests feel welcome and I'm happy to see you were pleased with the service. I only wish I knew what exactly needs updating, as our facilities are just 5 years old and we do our best to keep them maintained. All in all, I thank... More 

Shelton, Nebraska
Level Contributor
8 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The room was fine, maybe overpriced a bit. For a 10 day stay, the room was a little small. Housekeeping was excellent. Cleaned & tidied every day, without messing with my stuff. High speed internet worked great, if you plugged in with a cord. The WIFI was little touchy though. If you moved about the hotel, you had to log... More 

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Shirabbit3, I truly appreciate you sharing your feedback with us after such a lengthy stay! For your next stay, I'd recommend our King Business Suite, which is one of the largest rooms in our hotel. Our housekeeping staff have a very high standard of cleanliness and a very strict policy of not touching the guest's belongings, so thank you for... More 

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