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All 36 Columbia hotels

Holiday Inn Columbia East

3.0 of 5 Hotel   |   915 Port Way, Columbia, MO 65201
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79%
Ranked #9 of 36 Hotels in Columbia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Amanda M Sterling Heights, Michigan
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101 reviews from our community

Traveler rating
    52
    27
    14
    4
    4
See reviews for
34
13
7
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Sterling Heights, Michigan
1 review
5 of 5 stars Reviewed yesterday NEW

We didn't arrive at the hotel until 1am, but Chad at the front desk was wonderful and very attentive! He went above and beyond for our short stay. The room was clean, the breakfast was delicious, and everyone was friendly!

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Kansas
1 review
5 of 5 stars Reviewed 2 weeks ago

After a long day of travel this looked like a good place to crash for the night. We were willing to pay any price but Chad at the front desk worked it out for us to a totally reasonable price and was so energetic (it was 12:30am mind you). He made sure we had everything we need every though we... More

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Brooks K, Thank you so much for the awesome 5-star review! I'm so glad we were able to accommodate your needs after such a long day of traveling. I'll make sure Chad gets the deserved acknowledgment and I hope we get to see you again! More

Denver, Colorado
Top Contributor
63 reviews 63 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent one night in this hotel as we were driving cross country. The room was comfortable and the location fit our needs. What I did not care for was the staff (both evening and daytime). They were pleasant, but it seemed to be a forced, false pleasantness that was actually uncomfortable. The hotel does not offer a free breakfast.... More

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

coffeegirl9, Thank you so much for taking the time to give us your feedback! I am infinitely apologetic that you had a less than perfect experience from our staff but happy to know you were pleased with at least some aspects of your stay, such as comfort and location. You are correct that breakfast is not included with the stay,... More

Dunedin, Florida, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel. I stayed here for four days with my adult disabled son. The staff was very accommodating to our needs. I especially like the breakfast vouchers. You get to choose what you want from a menu, which sure beats the stale danish pastries served in most places. We had breakfast burritos and veggie omelets, which... More

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Susanne C, Thank you so much for taking the time to give us such awesome feedback!! I'm so happy to hear how pleased you were with your accommodations and Kem's Restaurant. I couldn't agree with your more about the stale pastries, and hopefully we'll see you again so you get a chance to try the breakfast burrito too! More

Jonesboro, Arkansas, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The Holiday Inn was very clean and the staff was great. This was one of the best places I have stayed. Especially want to thank Joshua and Holiday Inn staff for doing such a wonderful job. Will definitely stay there again.

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

KatyHotchex, Many thanks for the wonderful 5-star review! I'm elated to hear you were so satisfied with the service and cleanliness of our facilities! I'll make sure Joshua gets the deserved acknowledgment and we hope to see you again! More

Bloomfield, Missouri
1 review
5 of 5 stars Reviewed August 10, 2014

Great staff! Beautiful and clean hotel! The resturant was out out of this world wonderful. The only thing i wish was diffrent is smokeing inside wish we had that option. We was very satisfied with everything this hotel had to offer us. We had to be there for my fiances Masonic meeting.

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

marandanelson, Thank you so much for taking the time to give us such an awesome review! I'm so glad to hear how pleased you were with the cleanliness of our facilities and Kem's Restaurant! I understand how the lack of smoking rooms may be a minor inconvenience, and for your next stay you are more than welcome to request a... More

1 review
3 of 5 stars Reviewed August 9, 2014 via mobile

We were staying there for show me state games with our team. We had issues from the beginning with the incorrect prices for our reservations which resulted in multiple unecessary phone calls for our parents since the rate was guaranteed with a contract, this issue was corrected prior to check in. Upon arrival we were granted an early checkin since... More

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

JMBower3, Thank you for taking the time to give us your feedback. We are always striving for improvement and guest surveys and reviews are a perfect way of finding out what needs to be fixed! I apologize for the booking issues you encountered, and our sales manager will be contacting you directly regarding the matter. Unfortunately, because of the way... More

Saint Louis, Missouri
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 7, 2014

Arrived at this hotel for a week-long business meeting on-site. Was SO pleased with the dedicated and wonderful staff. They really went out of their way to ensure our stay was well above a pleasant one. Staff was so incredibly pleasant and helpful at every turn. The room was great. The bed and pillows were comfortable, clean, and left you... More

Was this review helpful? Yes 1
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

ExpectsFairDeal, Wow! Thank you so much for such an incredible 5-star review! We're elated to hear such kind words about every aspect of your stay, and it's great to know that even the little things did not go unnoticed! Customer service, cleanliness, and comfort are our top priorities and we're so pleased with your acknowledgment of all three! I'll make... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

From walking into the hotel, you can tell that it is a lot nicer than many of the hotels you will find on the side of I-70. The hotel staff was all very kind, and we had a delicious dinner! If you are planning on coming through here, make sure to get dinner with the excellent bartender- great drinks and... More

Was this review helpful? Yes 1
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Madelyn S, Thanks a million for taking the time to give us a 5-star review!! We're so happy to know you were pleased with our staff, the comfort of your room, and Kem's Restaurant! You're one of many that has complimented our beds and it never gets old! I will be sure to pass along your kind words to the... More

Kauai
Contributor
17 reviews 17 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 5, 2014

Nice large rooms and fantastic beds! Not especially close to anything - it is an Interstate hotel - but it was a nice surprise. The staff was very nice, there was a nice little bar area and all was very clean and new. We loved it.

Was this review helpful? Yes 1
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

propaneKauai, Thanks so much for the terrific 5-star review!! Customer service and cleanliness are our top priorities and we're elated to hear they didn't go unnoticed! We love your review, and hope to see you again! More

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Additional Information about Holiday Inn Columbia East

Address: 915 Port Way, Columbia, MO 65201
Phone Number:
Location: United States > Missouri > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Columbia East 3*
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Also Known As:
Holiday Inn Columbia East Hotel Columbia

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