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All 36 Columbia hotels

Holiday Inn Columbia East

3.0 of 5 Hotel   |   915 Port Way, Columbia, MO 65201
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Ranked #12 of 36 Hotels in Columbia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
candyd562014 Fenton, Missouri, United States
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113 reviews from our community

Traveler rating
    57
    30
    15
    7
    4
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36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fenton, Missouri, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed a week Sun to Friday and every staff member I encountered was friendly and helpful. I ate at the restaurant and the food was excellent and plentiful. The rates were reasonable and access was easy on and easy off highway I-70.

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

candyd562014, What a fantastic review! I'm elated to hear that our staff gave consistently good service the entire time you were here, and that you had a great stay overall! More 

Seattle, Washington
1 review
4 of 5 stars Reviewed 2 weeks ago

Clean room, very comfortable bed. My only complaint is that there was only one type of pillow available even when I asked the front desk. I have found this to be the case at all Holiday Inns however; the pillows are really thick and stiff. Two of the staff members stood out; Wanda was our server every morning at breakfast... More 

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Francine S, Thanks for the honest feedback! All of our rooms have the choice of soft and firm pillows, but I'm sorry we couldn't offer you anything softer. I am happy to hear it didn't ruin your stay, though. That's wonderful that Wanda and Andrew wowed you, and I'll make sure your compliments are passed along to the Food &... More 

Franklin, Indiana
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I only stayed here for one night. The staff was very friendly and helpful. The bed was one of the most comfortable I've ever slept in (same with the pillows). The restaurant/bar in the hotel was very convenient and just what I needed at the end of a long day's drive. Everything was updated and modern and, more importantly, clean.... More 

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Haveulosturmind, Well I'm so glad to hear you had such a well-rounded stay! We certainly appreciate the great feedback. It is true that reservations made through third parties don't qualify for IHG Reward points, but I'd recommend the IHG App. It's a quick and easy way to make reservations, saves your member information, and you'll get your points! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Great managers! Britney & jason morris made our confrence awsome and we cant wait to come back. Great customer service, allows pets including cats! Next time my cat is coming with me. Mtg rooms wonderfull, cleaning staff works hard and it shows!

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Susan N, Well I certainly appreciate you taking the time to leave such positive feedback, but I'm afraid you have us mistaken with another hotel! We actually don't have any employees by those names, nor do we allow pets in our facilities. I believe your review was intended for the Holiday Inn Executive Center and will happily forward your message... More 

Florence, AL
Top Contributor
73 reviews 73 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived very late on our way home from a cross-country trip and this was our last stop before arriving home. I was a bit disconcerted to see 2 big school buses in the parking lot and a group of teenagers at the desk but there were no problems. This is a big hotel and it was very quiet. The... More 

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Redbird48, I'm so glad you had a 5-star stay with us and even more glad that you took the time to share it!! Your comfort is always a priority and I'm happy to know we didn't disappoint. Our staff works really hard to achieve this and the positive feedback never gets old! I'm sorry for the hiccup with the internet... More 

Louisville, Kentucky
Top Contributor
67 reviews 67 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 11, 2014

This is a newer property with well appointed rooms and public area. Staff is very friendly and helpful. The on-site restaurant and bar are OK. There is one fast food place within walking distance. This area is still being developed and requires driving if you want another full service restaurant 20 minutes to Mizz stadium. They had strong WiFi signals... More 

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

jaxx k, Thanks for the simple and sweet compliments! You are correct that there is some much needed development in the area, but it certainly contributes to the quiet atmosphere we love. Our desk staff is also more than willing to provide menus for restaurants that will deliver to our hotel if you're looking to expand your eating options. Thank... More 

Dingmans Ferry, Pennsylvania
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 10, 2014

We always travel cross country each summer and we are IHG Members and stay at their hotels. On this particular stay we entered at 300am. We were never met as gold members. When we got to our room, the phone was ringing. We answered and found out it was the front desk advising us there was a complaint and we... More 

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Gary C, I'm so sorry for the problems you encountered during your stay!! We value our IHG Rewards members very much and I'm deeply apologetic for the lack of recognition at check-in. We don't mean to accuse anyone of being disturbing, but our first response to noise complaints is to call the room in question. I'm afraid I never received... More 

1 review
4 of 5 stars Reviewed November 7, 2014

We had a simple little visit to the Holiday Inn a few nights ago and we loved it. The staff at the desk was very friendly, it was super simple to check in and out, the accommodations were clean and sharp. It was a refreshing night away.

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Chris S, I'm glad your experience was enjoyable throughout! Service, cleanliness, and comfort are our top priorities and I'm happy to hear we did not disappoint. We hope to see you in the future for another night of rejuvenation! More 

Bloomington, Illinois
Top Contributor
87 reviews 87 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 29, 2014

This is a relatively new hotel in the Columbia area that is starving for hotels that haven't been trashed by tailgaters and high school students in town for a sporting event. The building and lobby are very nice. There is a bar and restaurant just off the lobby that looked nice, but I didn't visit them. We had a suite... More 

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

MUTigerInIL, First and foremost, thanks for your feedback. I'm so sorry to hear your stay was less than perfect but glad to know you did enjoy some aspects, such as cleanliness. As a full service hotel we have an on-site restaurant in place of a continental breakfast bar, and I assure you it is very reasonably priced and made to... More 

Saint Louis, Missouri
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 24, 2014

I had a very nice business trip to Columbia last week in part because of the staff at this holiday inn. Each and every person, from the young lady who checked me in, to the night staff, CHRIS the next morning and my server at breakfast were all very attentive. I hate to say that this is not what i... More 

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

David S, Your compliments are very flattering!! I'm sorry for any lack of inconsistency with other Holiday Inns but am glad we were able to exceed your expectations. We certainly try to take good care of our hotel and are glad our efforts didn't go unnoticed! We look forward to your next stay! More 

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Additional Information about Holiday Inn Columbia East

Address: 915 Port Way, Columbia, MO 65201
Phone Number:
Location: United States > Missouri > Columbia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Columbia East 3*
Number of rooms: 126
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Also Known As:
Holiday Inn Columbia East Hotel Columbia
Hotel Style:
#7 Romantic Hotel in Columbia
#10 Business Hotel in Columbia

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