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All 36 Columbia hotels

Holiday Inn Columbia East

3.0 of 5 Hotel   |   915 Port Way, Columbia, MO 65201
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Ranked #12 of 36 Hotels in Columbia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Redbird48 Florence, AL
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109 reviews from our community

Traveler rating
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    15
    7
    4
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36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florence, AL
Top Contributor
69 reviews 69 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We arrived very late on our way home from a cross-country trip and this was our last stop before arriving home. I was a bit disconcerted to see 2 big school buses in the parking lot and a group of teenagers at the desk but there were no problems. This is a big hotel and it was very quiet. The... More

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Louisville, Kentucky
Top Contributor
64 reviews 64 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a newer property with well appointed rooms and public area. Staff is very friendly and helpful. The on-site restaurant and bar are OK. There is one fast food place within walking distance. This area is still being developed and requires driving if you want another full service restaurant 20 minutes to Mizz stadium. They had strong WiFi signals... More

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

jaxx k, Thanks for the simple and sweet compliments! You are correct that there is some much needed development in the area, but it certainly contributes to the quiet atmosphere we love. Our desk staff is also more than willing to provide menus for restaurants that will deliver to our hotel if you're looking to expand your eating options. Thank... More

Dingmans Ferry, Pennsylvania
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

We always travel cross country each summer and we are IHG Members and stay at their hotels. On this particular stay we entered at 300am. We were never met as gold members. When we got to our room, the phone was ringing. We answered and found out it was the front desk advising us there was a complaint and we... More

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Gary C, I'm so sorry for the problems you encountered during your stay!! We value our IHG Rewards members very much and I'm deeply apologetic for the lack of recognition at check-in. We don't mean to accuse anyone of being disturbing, but our first response to noise complaints is to call the room in question. I'm afraid I never received... More

1 review
4 of 5 stars Reviewed 2 weeks ago

We had a simple little visit to the Holiday Inn a few nights ago and we loved it. The staff at the desk was very friendly, it was super simple to check in and out, the accommodations were clean and sharp. It was a refreshing night away.

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Chris S, I'm glad your experience was enjoyable throughout! Service, cleanliness, and comfort are our top priorities and I'm happy to hear we did not disappoint. We hope to see you in the future for another night of rejuvenation! More

Bloomington, Illinois
Top Contributor
87 reviews 87 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a relatively new hotel in the Columbia area that is starving for hotels that haven't been trashed by tailgaters and high school students in town for a sporting event. The building and lobby are very nice. There is a bar and restaurant just off the lobby that looked nice, but I didn't visit them. We had a suite... More

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

MUTigerInIL, First and foremost, thanks for your feedback. I'm so sorry to hear your stay was less than perfect but glad to know you did enjoy some aspects, such as cleanliness. As a full service hotel we have an on-site restaurant in place of a continental breakfast bar, and I assure you it is very reasonably priced and made to... More

Saint Louis, Missouri
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a very nice business trip to Columbia last week in part because of the staff at this holiday inn. Each and every person, from the young lady who checked me in, to the night staff, CHRIS the next morning and my server at breakfast were all very attentive. I hate to say that this is not what i... More

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

David S, Your compliments are very flattering!! I'm sorry for any lack of inconsistency with other Holiday Inns but am glad we were able to exceed your expectations. We certainly try to take good care of our hotel and are glad our efforts didn't go unnoticed! We look forward to your next stay! More

Pine Mountain, Georgia
Top Contributor
110 reviews 110 reviews
48 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed September 23, 2014

The desk staff were wonderful and so too were the wait staff. Unfortunately the food is very close to inedible. Ordered the steak which was my first mistake, one does not go to a Holiday Inn of any kind for the selection of a good cut of beef. So I ended up paying 10.95 for a salad and fries. The... More

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Dannie K, I'm really sorry to hear your stay was less than perfect, but am glad there were still aspects that you did enjoy. I do hope you brought your dissatisfaction with the food to the staff's attention so that we could make it right for you. Our ice and vending, I assure you, are rarely under construction and apologize... More

Moline, Illinois, United States
1 review
2 of 5 stars Reviewed September 21, 2014

Unless Holiday Inn makes this right.. It will be the last dollar they ever get from me. We were here for a wedding and the family had reserved some rooms under a block at this location and the Fulton location. I had rooms held at both and released the rooms at Fulton. The online room rate here was listed as... More

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Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

David F, I'm terribly sorry about any misinformation you may have received about our rates and the manner in which your reservations were made. It is true that the rates go up considerably due to the supply and demand of accommodations during Mizzou home game weekends. I understand my sales manager has contacted you since your stay and hope she... More

Sterling Heights, Michigan
1 review
5 of 5 stars Reviewed September 15, 2014

We didn't arrive at the hotel until 1am, but Chad at the front desk was wonderful and very attentive! He went above and beyond for our short stay. The room was clean, the breakfast was delicious, and everyone was friendly!

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Amanda M, Thanks so much for the great 5 star review!! I'm so glad Chad was able to take care of all your needs and make your stay top notch! Hopefully next time you'll get to stay longer! More

Kansas
1 review
5 of 5 stars Reviewed September 2, 2014

After a long day of travel this looked like a good place to crash for the night. We were willing to pay any price but Chad at the front desk worked it out for us to a totally reasonable price and was so energetic (it was 12:30am mind you). He made sure we had everything we need every though we... More

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Brooks K, Thank you so much for the awesome 5-star review! I'm so glad we were able to accommodate your needs after such a long day of traveling. I'll make sure Chad gets the deserved acknowledgment and I hope we get to see you again! More

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Additional Information about Holiday Inn Columbia East

Address: 915 Port Way, Columbia, MO 65201
Phone Number:
Location: United States > Missouri > Columbia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Columbia East 3*
Number of rooms: 126
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Also Known As:
Holiday Inn Columbia East Hotel Columbia

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