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Holiday Inn Columbia East

#11 of 37 Hotels in Columbia
Certificate of Excellence
3.0 of 5
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915 Port Way, Columbia, MO 65201
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Holiday Inn Columbia East
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Ranked #11 of 37 Hotels in Columbia
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
tiffye2014
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132 reviews from our community

Traveler rating
    67
    36
    16
    8
    5
See reviews for
36
16
9
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was a business trip. The 3rd or 3 I had to take. The first 2 times we stayed at a different hotel, and I enjoyed it and was a little upset when they changed it and had us staying at Hoilday.inn. however I was very impressed! The rooms were very nice, and I couldn't complain about them at all!... More 

Was this review helpful? Yes 1
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

tiffye2014, Thanks so much for your kindness! I'm glad to see we did not disappoint despite any reservations you may have had initially. My apologies for the desk staff seeming snobby, I assure you we're very approachable people and will try harder to convey that. I completely agree about Dan and Michael, too. They've been quite the dream team in... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I spent a week here for work. 13 hour days at work, but I never had a complaint about this hotel. They were extremely pleasant and helpful. Scott at the front desk was awesome and everyone else I had the pleasure of meeting was too. I would highly recommend this hotel for business or pleasure.

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

pems a, How awesome! It's always heartwarming to know we're able to make our guests feel at home! I'm especially glad you had such a great experience with our staff and can't wait to share your review with Scott. I only hope you got the opportunity to take advantage of the hot tub after such a long day at work! More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

This was my first time staying at this hotel. I found it very clean and the staff was helpful and eager to help. The breakfast in the hotel's restaurant was very good. If I am in the area again, I would select this hotel.

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Thank you, Maria S! I'm glad to see we made a great first impression, from cleanliness to breakfast! We'd definitely love to have you back! More 

McKinney, Texas
Top Contributor
311 reviews 311 reviews
63 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here on my recent business trip through Missouri. This hotel is just east of Columbia and appears to be new. The room was very clean and everything worked as it should. The fitness center was good. The staff was friendly. One big plus was there were enough AC outlets for all my gadgets.

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

DDay1959, Thanks for sharing such a positive review of us! We are a fairly new property - just 4 years old - and try our hardest to keep up with the maintenance of our facilities, so thank you for noticing! I'm glad we were able to keep you and your gadgets fully charged, too! More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I enjoyed my stay! Hotel employees were always cordial & eager to help. I often asked for referrals for dining or must see points of Columbia. Dan the bartender was amazing!! He was a big selling point to stay at the hotel bar/restuarant rather than to take our business elsewhere! He knew everyone's name by the end of our trip,... More 

Was this review helpful? Yes 1
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

victoria r, Thanks for the great feedback! I'm glad you found our staff so accommodating, especially Dan. We're certainly proud to have him on our team and it's nice to know he made such a lasting impression. We hope to see you and your colleagues again someday! More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2015

I had a wonderful stay at this hotel. The bar staff was fantastic especially the manager Dan who made a point to learn everyone in our groups name and accommodate us all for our week and a half stay. Thank you to the entire staff at holiday inn east!

Was this review helpful? Yes 2
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

BrandonDemo, I'm so happy to hear you had such an awesome stay! Dan is most certainly an asset to our team and I will gladly pass the word along to him. Thank you for staying with us and sharing your experience with the world wide web! More 

Caledonia, Missouri
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 20, 2015

So the room was pretty good! Bed was very comfortable! The only complaint is the room smelled a little odd. Now to the real review! Dan at the hotel bar was awesome. Good guy, pleasant and good representative of the company! Don Juan approves!

Was this review helpful? Yes 3
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Thanks Jeremy S! Sorry about the weird smell, but I'm glad to see your stay was still enjoyable! I did some research and found out which room you stayed in and will have housekeeping check out the odor. I really appreciate the compliments for Dan and completely agree with you. I will happily bring this review to his attention! Thanks... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

Dan is a very good bartender. He knows everyone's name. Very cordial. Excellent recommendations. Very friendly hotel staff. Room was always clean and bed was made. I don't think my sheets were changed during my stay though.

Was this review helpful? Yes 2
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Kaylathompson, Thanks a million for the wonderful comments! I certainly agree with you about Dan and can't wait to share this review with him! I've also shared this with the head of our housekeeping department because I do believe the sheets should be changed every three days and for that I apologize. I am glad, however, that this didn't ruin... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 15, 2015

I have been to this property numerous times in the past 2 years, and it has always been consistent in the service and cleanliness. Regarding my most recent stay, my hat goes off to Dan and JoElla, the 2 employees with whom I interacted upon my arrival. Both were genuinely friendly. smiling, and helpful. As far as the room, the... More 

Was this review helpful? Yes 3
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Jon C, Well it certainly sounds like you had a well-rounded stay! I'm elated to hear you had such a great experience and even more excited that you chose to share it with us! Our housekeepers work very hard to maintain a very high standard of cleanliness and I'm glad you noticed. I definitely agree with you about the made... More 

1 review
5 of 5 stars Reviewed March 10, 2015 via mobile

While we've been to the city many times, this was our first stay at the Holiday Inn East. My coworkers and I stayed 3 nights and hated to leave! The entire staff was genuinely friendly and made us feel very welcomed. The hotel and rooms were very clean, fresh and updated. The bed was amazing. Breakfast was prompt with great... More 

Was this review helpful? Yes
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Oh wow, thank you so much, Michelle S!! I'm so glad we were able to make such a lasting first impression! I really mean it when I say the word "clean" never gets old and truly appreciate the compliments. I have to agree with you about the made to order breakfast and am so happy to hear you had a... More 

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