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Fairfield Inn & Suites Columbia

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1115 Woodland Springs Ct, Columbia, MO 65202
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1 room 1 guest
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Fairfield Inn & Suites Columbia
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98 Reviews from our TripAdvisor Community

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Traveler rating
    31
    31
    17
    11
    8
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35
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • English first
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  • All months
    (98)
  • Mar-May only
    (16)
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    (42)
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Friendly staff at the front desk right when we walked in! I was amazed with the decor and how put together the room was. I inspect all rooms I stay in at hotels and this one was by far the cleanest I have stayed in. White linens and curtains so I could spot to see stains, but found none! I... More 

Was this review helpful? Yes 1
joehecht, General Manager at Fairfield Inn & Suites Columbia, responded to this review

Dear Valued Guest, Thank you for taking the time to provide your feedback regarding your recent stay at the Fairfield Inn & Suites Columbia, MO. Everything we do is aimed at providing a memorable hotel experience. I am delighted to hear that we exceeded your expectations on your most recent stay with us. With a spirit to serve, we pride... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Our experience at this hotel was much different than the reviews found below. The staff was very delightful and the room was both clean and aesthetically pleasing. The breakfast was better than standard hotel dining fare. Will stay again.

Was this review helpful? Yes 2
joehecht, General Manager at Fairfield Inn & Suites Columbia, responded to this review

Dear Valued Guest, Thank you for taking the time to provide your feedback regarding your recent overnight stay at our property. I am delighted to hear that you had a plesant overall experience. Everything we do is aimed at providing a memorable hotel experience with exceptional service. We pride ourselves on clean, comfortable rooms at a competitive price. Also, I... More 

travelgirl3644
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed July 19, 2015

This hotel was a huge disappointment!!! I am a Marriott platinum member. The hotel is under some constructions so maybe it will be better. But, we found this hotel dirty and it was necessarily from the construction. The elevators were dirty, stained carpet and in desperate need of vacuuming. Same held for the halls. The rooms had a bad musty... More 

Was this review helpful? Yes 1
joehecht, General Manager at Fairfield Inn & Suites Columbia, responded to this review

Dear Valued Guest, Thank you for taking the time to provide your feedback with regards to your recent stay. Everything we do is aimed at providing a memorable hotel experience, and I would like to apologize that we fell short of that on you recent stay with us. We pride ourselves on clean comfortable rooms for our guests to be... More 

New York City, New York
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 12, 2015

Getting around to this review late, but the hotel was just a poor stay. The only good thing was that I booked this on points. Overall, the staff is not friendly at all, as a platinum premier with Marriott, usually they block you into a room early (we didn't receive our guaranteed bed type), and the room had a bad... More 

Was this review helpful? Yes 1
joehecht, General Manager at Fairfield Inn & Suites Columbia, responded to this review

Dear Valued Guest, Thank you for your valued feedback. We take your concerns very seriously, and I can assure you that it has been shared with the ownership and appropriate team members to ensure this was an isolated issue. I recently took over the management of the property in June, and I have 15 years of Marriott experience, so I... More 

Greenwood Village, Colorado
Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 6, 2015

I called the hotel when we were 90 minutes away and negotiated a cheaper price than advertised on the web. Property is clean and we had a nice room with free internet. Breakfast was quite nice. Room is adequate size. Request a room not facing the highway.

Was this review helpful? Yes
joehecht, General Manager at Fairfield Inn & Suites Columbia, responded to this review

Dear Valued Guest, Thank you for taking the time to provide your feedback regarding your recent stay at our property. I am delighted to hear that you had a plesant overall experience and that we exceeded your expectations. Everything we do is aimed at providing a memorable hotel experience with exceptional service. Also, we pride ourselves on clean, comfortable rooms... More 

Wildwood, Missouri
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed June 30, 2015

Used the Marriott App to pre-check in (love that). We are platinum Marriott rewards members and try to stay loyal to the brand so this was our choice for 2 nights stay in Columbia. Room was ready when we arrived but that was the highlight of our stay. Hotel is undergoing renovation and things were really torn up. Floor torn... More 

Was this review helpful? Yes
joehecht, General Manager at Fairfield Inn & Suites Columbia, responded to this review

Thank you for taking the time to provide your feedback regarding your recent stay at our property. I would like to apologize for the issues you experienced during your stay. We are in the process of undergoing a renovation of our lobby and public spaces. We are hoping to near completion in the near future and it is our hope... More 

Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 30, 2015

We chose this property because I (as a travel agent) was able to get a really great rate. When we walked into the hotel we noticed that the lobby was under renovation - no big deal - we weren't planning to sleep in the lobby anyway. When we arrived in our room I found several hairs & dirt on the... More 

Was this review helpful? Yes
joehecht, General Manager at Fairfield Inn & Suites Columbia, responded to this review

Dear Valued Guest, Thank you for taking the time to provide your feedback regarding your recent stay at our property. We pride ourselves on providing a memorable hotel experience, and I want to sincerely apologize we fell short of meeting and exceeding your needs during your recent stay. We also pride ourselves on providing our guests with a clean, comfortable... More 

Central Florida, Florida
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
1 of 5 stars Reviewed June 26, 2015

Don't waste your time - travel further down the road. Disappointed. We are Marriott Rewards members, our "go to" hotel is anything in the Marriott chain. We always know what we're going to get, no surprises....except at this hotel. Upon check in, we are always greeted with a " thank you" for being a rewards member and 9 out of... More 

Was this review helpful? Yes
joehecht, General Manager at Fairfield Inn & Suites Columbia, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback regarding your recent experience at the hotel. As we pride ourselves on a clean, comfortable room at a reasonable price, I would like to sincerely apologize that we did not meet and exceed your expectations. I have shared your comments with the appropriate departments and Team members to... More 

Grand Rapids
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed June 22, 2015

The front desk did not know how to handle guests when the tornado siren sounded. It was pure chaos. The hotel was being remodeled and there was no soap in the women's bathroom off the lobby. Our keys were constantly not working and we had to go to the front desk. The beds were comfortable and the rooms were small... More 

Was this review helpful? Yes
Salina, Kansas
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed June 16, 2015

We've stayed here multiple times when visiting family in the area. Though undergoing renovation now, this hotel is _always_ clean, friendly and helpful staff, great Fairfield Inn breakfast. They are an exemplar of why this is one of the brands I look for when traveling.

Was this review helpful? Yes
joehecht, General Manager at Fairfield Inn & Suites Columbia, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stays at our property. We pride ourselves on clean and comfortable rooms at a reasonable price. I will share your comments with my TEAM as we always enjoy hearing positive comments with regards to the overall staff service. As you are aware we are... More 

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