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The Ritz-Carlton, St. Louis

4.5 of 5 100 Carondelet Plaza, Clayton, Saint Louis, MO 63105
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Certificate of Excellence 2014
The Ritz-Carlton, St. Louis
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The Ritz-Carlton, St. Louis
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394 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great Food and Cigar Bar - Well worth it when you have clients in from out of town - The hotel staff goes out of its way to make sure everyone is taken care of from the minute you walk in the door to you checkout -

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Calabasas, California, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently spent two nights at the Ritz Carlton in Clayton Missouri. While there my dogs back at home got very sick. My husband had to fax the emergency room vet information. At the front was Joyce, she was above and beyond helpful. Her care and concern was genuine. So much so that she sent up a complimentary dessert to us... More 

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Tennessee
Top Contributor
59 reviews 59 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

The Ritz anywhere hardly disappoints and this one was no exception. Weary from trip delays, cancelled flights and a journey that would never end, the staff dismissed our traveling attire and immediately attended to our needs for clean clothing, polished shoes and pressed jackets; not because we looked like hell but because they showed genuine Midwestern concern. Well Done. Oh,... More 

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Senior Contributor
27 reviews 27 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this Ritz 2 or 3 times and for great reason! The service and cleanliness of the hotel is exceptional and second to none in all aspects! The breakfast and lounge are also very nice and enjoyable! It is my preferred place to stay in the St. Louis area!

Was this review helpful? Yes 2
Washington, DC
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a recent wedding and were really impressed with the beauty of the hotel, the staff, and our room. Overall our trip could't have been better. The staff at the Ritz was excellent- polite, professional, and helpful. We were also impressed by the property and the room. The hotel is beautiful and has a lovely lobby and... More 

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Douglas C, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear Susan E, It was a pleasure to read the review of your recent visit. I am thrilled your experience was so wonderful and that you enjoyed our rooms and Lobby Lounge. Thank you for mentioning the staff and the excellent service they provided. They are committed to making each guests’ stay special and memorable and appreciate when our guests... More 

New York City, New York
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for business and everything was great. Room wasn't ready at 4pm so they offered drinks at the bar. Lobby area is very formal with wood paneling, and is filled with men in suits shmoozing after work. Staff always called me by name and asked if I needed anything. Room was in great shape, large bathroom and great shower. HD... More 

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Douglas C, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear ProfessAW, Thank you for taking a few minutes to write and share your review. We appreciate being “home” to so many business travelers who visit St. Louis. I am happy you had such a great stay and look forward to having your return on your next trip to St. Louis. You may consider staying the weekend as the Lobby... More 

New York City, New York
Top Contributor
53 reviews 53 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Ritz Carlton hotel is located in Clayton, a very nice neighborhood in St Louis. The hotel has an elegant lobby and is a popular place for drinks and sushi. The staff is very helpful. The hotel buffet breakfast is tumorous. The rooms have very comfortable beds and luxurious sheets and bath towels. The bathroom is magnificent. I love the... More 

Was this review helpful? Yes 1
Malibu, California, United States
Top Contributor
345 reviews 345 reviews
33 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel with outstanding service, nice room appointments, good lobby and bar. In town for a show and spending 3 nights at the hotel. Bathroom is large with everything you would desire. Wifi is available for a fee and the room has a bathrobe. The work desk is quite nice and the bed is quite comfortable. Very restful nights sleep.

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Cordova, Tennessee, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When in St. Louis, I recommend the Ritz Carlton Club Level, for the ambiance of the Club Level and the Overall Experience. The Cigar Bar is a Must See and Pure Enjoyment. The staff is Top Notch and everyone treated us with respect!! Yes, the Club Level is an Upgrade, but well worth it!!!!

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We only stayed one night. Service was exceptional, lobby beautiful. (Loved the apple infused water). The room was nice, just nothing exceptional. The one big disappointment I had was in the swimming pool. I was really looking forward to a great pool. I mean, it is the Ritz. However, It was a pool that would be more in line with... More 

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Douglas C, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear Patricele, Thank you for the feedback and review of your experience as our guest. I am glad that you found our service to be exceptional and that you enjoyed our lobby and infused waters. My apologies that the pool experience did not meet your expectations. I would agree that the pool is not as grand as you will find... More 

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Additional Information about The Ritz-Carlton, St. Louis

Address: 100 Carondelet Plaza, Clayton, Saint Louis, MO 63105
Phone Number:
Location: United States > Missouri > Saint Louis > Clayton
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Ritz-Carlton, St. Louis 4.5*
Number of rooms: 301
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Also Known As:
Ritz-Carlton St. Louis Hotel Clayton
Ritz Saint Louis
Ritz-Carlton Saint Louis
Saint Louis Ritz-Carlton
The Ritz-Carlton, St. Louis Clayton, Saint Louis, MO

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