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All 5 Clayton hotels

The Ritz-Carlton, St. Louis

4.5 of 5 Hotel   |   100 Carondelet Plaza, Clayton, Saint Louis, MO 63105
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The Ritz-Carlton, St. Louis
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Ranked #1 of 5 Hotels in Clayton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
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345 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Customer service in this hotel was by far the best I've ever experienced. I attended a conference here and the hotel staff payed attention to every detail. The rooms were very large and beautiful. The beds and pillows were comfortable, every amenity was seen to in your room, right down to the fluffy robe. The lobby had beautiful music in... More

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New York City, New York
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Very friendly staff. Over accommodating. In general, if you ask for something the staff is more than willing to help you figure it out. They have delicious fruit water. Great facilities. Super comfy bed. An amazing Wine and Liquor store down the street called Wine Limited. The food service was awesome! Nick

Was this review helpful? Yes
Douglas C, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear Justthetrip, Greetings. First, I love the name you have chosen for reviews. More importantly, I am thrilled that you enjoyed your time with us and appreciate the review you shared of your experience. Thank you for mentioning our food service and friendly staff and their willingness to accommodate your requests. I will look forward to welcoming you back to... More

Saint Louis, Missouri
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

This is one of the best hotel in St louis. Most of the staff was quick and very courteous. The Hotel was just amazing and the amenities was a world apart from the hotels I have visited. This is the place where you can celebrate any occasion at its best and you will be satisfied.

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Douglas C, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear marisa s, It was wonderful to read your review of The Ritz-Carlton, St. Louis. We are honored that you consider our hotel the perfect place to celebrate any occasion. I really appreciate the comments both the courteous staff and the amazing amenities that we offer, especially our Executive and Club Level rooms. We are proud to be a part... More

4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Last week we spent two (2) nights at the St. Louis Ritz Carlton Hotel. The facility is beautiful. It is a classic old-looking hotel with all the modern amenities one could ever ask for. The Ritz knows how to do service. Service starts from the front door with a tuxedo-ed valet, continuing to the front desk with eager and polished... More

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Gilbert, Arizonia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the most enjoyable way to celebrate your birthday. The associates at the Ritz-Carlton St. Louis listens to everything you say. From the time you arrive to the day you depart everyone was just wonderful. From the most happiest room service associates, the chef who prepared our dinners to perfection and the wonderful surprise of a heavenly Chocolate Moose... More

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Douglas C, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear World Traveler 2015, I was thrilled to read the review of your birthday visit The Ritz-Carlton, St. Louis. Thank you for choosing us as the place to celebrate your special day and for sharing your great experience. It was nice to hear that the staff, from start to finish, were so wonderful and made your birthday so special. Your... More

Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very enjoyable, quiet evening. Room was nice size, comfortable, quiet and clean. I enjoyed the décor in the lobby. It had a formal yet relaxed feel. Service was quick and courteous. Area had plenty of eating options within 3/4 mile walk of the hotel.

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Senior Contributor
23 reviews 23 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am a fan of this chain as I find their hotels very comfortable and the service outstanding. This hotel did not disappoint. The service from check-in to check-out was terrific. The room was large and very comfortable. My kids find all the chandeliers a bit over the top and not quite so modern but I don't listen to them... More

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Senior Contributor
37 reviews 37 reviews
35 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 12, 2014 via mobile

Given the low room rates compared to other St Louis accommodations and especially compared to virtually any other Ritz, this location is a real find. It's a classic Ritz, with the dark-paneled lobby bar, marble guest room baths, and eager-to-please staff. The only slight complaint was that the valet staff were too interested in talking among themselves to welcome guests... More

Was this review helpful? Yes 1
Hinsdale, IL
Top Contributor
88 reviews 88 reviews
32 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed August 12, 2014

I accompanied my husband on a business trip here and was thrilled I did. This hotel offered everything that you always expect from and receive from a Ritz-Carlton hotel. Wonderful service, elegant surroundings, attention to detail and wonderful amenities like live music in the fabulous lobby bar (really great people watching and very fun!). Sushi in the lobby bar was... More

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Douglas C, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear jaluca04, It was a pleasure to read your review on your recent visit to St. Louis. I am thrilled that you had such a wonderful stay with us and that you enjoyed the music and people watching in the Lobby Lounge. The weekends are very fun with many locals and guests gathering for cocktails and dancing. It was great... More

Senior Contributor
23 reviews 23 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 9, 2014

If every business trip allowed me stay at this place, I'd stay on the road all year! The Chase Park Plaza was sold out so I "had to" stay at the Ritz. Fantastic lobby and bar. Great rooms that are classic, but contemporary, and a nice balcony. The breakfast was also very good and reasonable considering it was at the... More

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Additional Information about The Ritz-Carlton, St. Louis

Address: 100 Carondelet Plaza, Clayton, Saint Louis, MO 63105
Phone Number:
Location: United States > Missouri > Saint Louis > Clayton
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Ritz-Carlton, St. Louis 4.5*
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Also Known As:
Ritz-Carlton St. Louis Hotel Clayton
Ritz Saint Louis
Ritz-Carlton Saint Louis
Saint Louis Ritz-Carlton
The Ritz-Carlton, St. Louis Clayton, Saint Louis, MO

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