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The Ritz-Carlton, St. Louis

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100 Carondelet Plaza, Clayton, Saint Louis, MO 63105
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Complimentary Breakfast
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1 room 1 guest
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The Ritz-Carlton, St. Louis
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446 Reviews from our TripAdvisor Community

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Traveler rating
    250
    124
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Munster, Indiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

For those in Clayton and needing Wash U access....can't do better! Service in hotel and restaurants is excellent! Hotel is Cleanl, and comfortable but a bit dated. Could use a refreshing! Biggest negative is low water pressure in showers! For what they charge, I would like to rinse the shampoo out of my hair!

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Wildwood, Missouri
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've stayed here several times over the last few years. The service has always been pure Ritz quality. Staff is very friendly and very welcoming. More than happy to help you out with anything you may need from directions to dinner reservations to a forgotten toothbrush. Standard rooms can be a bit small but deluxe rooms and suites are spacious... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If I could give this hotel six stars, I would. My wife and I were celebrating a major anniversary and wanted to do something nice. We usually do bed & breakfasts, and were about to do the usual when we decided to try a Club Level room at the Ritz instead. At first, I wasn't sure exactly how nice the... More 

Was this review helpful? Yes 2
Phoenix, Arizona
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The positives: well located in Clayton, pretty building and nicely appointed rooms, though disappointed there are no double sinks. Staff is warm and welcoming, will go out of their way for you. Nice touch is that they introduce themselves to you. Especially appreciated Terri and Brad's help, but the others were also quite helpful and gracious. Lobby always has some... More 

Was this review helpful? Yes 1
Southport, Connecticut
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent service and comfortable beds! I looking forward to new workout room. Right now it is getting renovated. The bar was hoping with an talented and entertaining singer last night. Lunch was yummy! I recommend the salmon. Overall excellent, helpful and positive staff. I certainly plan on returning.

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New York City, New York
Level Contributor
107 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a global business traveler, I would not normally expect to find such a fine hotel in St. Louis. But this hotel is as good if not better than any Four Seasons or Ritz location on the planet. Compares well with what you would get in Beverly Hills, Miami, etc. Really. The staff is outstanding, the rooms are comfortable and... More 

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Columbia, Missouri, United States
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The stay at the Ritz-Carlton started off quite nice, except for the fact that we had requested a room with two beds, and were "upgraded" into a suite which had one bed and a pull-out sofa. This was okay with us, since really, all we were after was a place to sleep after the concert at Riverport we had come... More 

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Rockford,IL
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was wonderful from check in to departure. The Club Level was well worth the additional fee. Joase at the Club was very accommodating of our son's food allergy. Staff at Club lounge excellent but Jose stood out. Appreciated his sense of humor and he mad great suggestions for attractions. Brad at Bell station also stood out. Great stay.

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Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had two adjoining rooms for our trip to St. Louis to attend a wedding. This Ritz Carlton is perfectly appointed and well staffed and maintained. The rooms and public areas were immaculate and spacious. Staff is exceptionally friendly and professional. The food was delicious in the bar area. Right after we checked in my husband had low blood sugar,... More 

Was this review helpful? Yes 1
Edmonds, Washington
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this Ritz before for work, and it was just fine for business travel. This time I was fortunate to stay on the Club Level and availed myself of the Club Room with its complimentary drink and food options. The greatest guy was working there - Jose. He was everything a person should be working at a luxury... More 

Was this review helpful? Yes 2
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