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All 6 Clayton hotels

The Ritz-Carlton, St. Louis

4.5 of 5 Hotel   |   100 Carondelet Plaza, Clayton, Saint Louis, MO 63105
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The Ritz-Carlton, St. Louis
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Ranked #1 of 6 hotels in Clayton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Polly J
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332 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Simplified) first
  • English first
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English first
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was very close to the area where we needed to be. The room was spacious and comfortable, but could the barroom could use some updating. The staff was friendly and helpful and the checkin, which was late was fast and efficient. We really loved the lobby bar and the live music.

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Tucson, Arizona
17 reviews 17 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Ritz Carlton, St Louis in July 2014. The hotel seemed tired and dowdy. The rooms were more like a Hyatt or Hilton than the usual level of a Ritz. Bathrooms were cramped with only one sink and without a separate bath and shower found in most Ritz Carlton hotels. There was a small indoor pool that... More

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Douglas C, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear Desirose8, Thank you for sharing a review of your stay with us. I appreciate your feedback on the rooms and the service you experienced as our guest and apologize that it did not meet your expectations. We are currently working on plans and scheduling for a renovation of our fitness and pool area and I am sure you will... More

Lakeland, Florida
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed from July 11 to July 13 for a wedding. The room and bathroom were spacious. The towels were big and fluffy. Check-in was easy even though we were there at 11 a.m. We were placed next to my parents who were also there for the wedding. Service was courteous and friendly. In fact, the staff went above and... More

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Mesa, Arizona
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I loved this hotel! The room was spacy, and so was the bathroom. The toilet itself even had it's own door so if someone was doing their makeup or something at the sink, another person could come in and use the toilet if needed. I'd give the bathroom itself 5 stars! Room service was fast and the staff was amazingly... More

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Hartsdale, New York
Top Contributor
167 reviews 167 reviews
42 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 3 nights here and it was a complete pleasure from check-in to departure. The staff was exceptional, always greeting us with a smile and trying to anticipate our needs. When you check-in you are greeted with champagne. The hotel room was quite nice and very spacious with good lighting. The place is hopping on the weekend with a... More

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Douglas C, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear shapgo, Thank you for your wonderful review of The Ritz-Carlton, St. Louis. It was great to read how much you enjoyed your stay with us, especially the action and live music in our Lobby Lounge and the friendliness of our exclusive Cigar Club. I appreciate your singling out Sasa, Irvin and Jason for the service they provided. I agree... More

Shenzhen, China
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights in May 14. Great service throughout the sstay. A couple of mistakes but they were put right quickly. Stayed with our 2 dogs who were made to feel very welcome. Expensive room service but quality was good.

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 22, 2014

The hotel and staff were great! We were visiting St Louis overnight. We were looking for a nice hotel that was close to attractions. The hotel is about 15 min from the Arch. Wifi and parking were additional cost. Should have been free considering the price of the room. Other than that the stay was top notch. Would definitely stay... More

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San Diego, California
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed June 20, 2014

Had the chance to spend a night at the Ritz-Carlton Saint Louis. Hotel was terrific....staff was outstanding, hotel was clean and well maintained. Most of all the room service hamberger was fantastic. I'll be back.

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Los Angeles
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 15, 2014 via mobile

For a 5-star hotel, this is one of the best values in the country. Comfortable and well-appointed rooms, great room service, friendly and attentive staff. They are still working out their first floor dining menu, picking up on the national flat-bread, small plates concept that is overdone on the coasts. Gym is not great, but adequate--often the case at luxury... More

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Mandeville, Louisiana
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

Great hotel with fantastic staff. Whether front desk, housekeeping, wait staff, concierge, etc, all are out to provide great service.The hotel itself is well maintained. It looks and feels upscale. Yes, the cost is high, but this is not a low budget hotel. Now that the Ritz-Carlton is partnered with the Marriott I really like getting Marriott Reward points.

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Additional Information about The Ritz-Carlton, St. Louis

Address: 100 Carondelet Plaza, Clayton, Saint Louis, MO 63105
Phone Number:
Location: United States > Missouri > Saint Louis > Clayton
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Ritz-Carlton, St. Louis 4.5*
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Also Known As:
Ritz-Carlton St. Louis Hotel Clayton
Ritz Saint Louis
Ritz-Carlton Saint Louis
Saint Louis Ritz-Carlton
The Ritz-Carlton, St. Louis Clayton, Saint Louis, MO

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
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