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The Ritz-Carlton, St. Louis

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100 Carondelet Plaza, Clayton, Saint Louis, MO 63105
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Complimentary Breakfast
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The Ritz-Carlton, St. Louis
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The Ritz-Carlton, St. Louis
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432 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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    (432)
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    (106)
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    (128)
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    (75)
All months
5 of 5 stars Reviewed 1 week ago

Relaxed excellence! From the moment of being greeted by Valet service, to the warm rscort to the front and to our beautifully furnished room, we knew we were going to experience the best of the nest in St. Louis.

Was this review helpful? Yes 1
Rocky Mount
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel. Rooms are very large with modern amenities. Had a nice balcony overlooking the downtown. Beds are comfortable and TVs are very large. Hotel has a great location that is close to restaurants essentially eliminating the need for a car or for cabs.

Was this review helpful? Yes 1
Missouri
1 review
5 of 5 stars Reviewed 1 week ago

The stay was incredible. I was in town for a wedding, everything was taken care of by the hotel staff. Spend a few hours at the lobby bar between the events on Saturday and I met someone in the lobby bar that was in town for a separate wedding. We met while ordering a drink. Looking for this person to... More 

Was this review helpful? Yes 1
Arlington Heights, Illinois, United States
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff makes this place great. the room was nice. I was there on business and it is close to my office, so that made it very convenient. The room was an over-sized standard room with a nice king-size bed. the bathroom was spacious making me feel like I was a smaller room at the bellagio. it wasn't quite bellagio... More 

Was this review helpful? Yes 2
Christie P, Director of Sales at The Ritz-Carlton, St. Louis, responded to this review

Dear Myles N, Thank you for the great feedback from your recent stay and dining experience at The Ritz-Carlton, St. Louis. We try to personalize our service to each of our guests and I will commend the staff on enlivening that value. I hope that we will have the opportunity to host you again when your travels bring you back... More 

Philadelphia, Pennsylvania
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My only complaint about this hotel is that they charge for self parking. The garage isn't staffed 24 hrs so it seemed like many people did not pay. Also, you would feel safer walking to your car at night if someone was in the booth. Other than that this hotel is what you'd expect from a ritz Carlton. Tasteful design,... More 

Was this review helpful? Yes 2
Christie P, Director of Sales at The Ritz-Carlton, St. Louis, responded to this review

Dear foxrunroad, Thank you for your recent review and feedback from your stay with us. I will commend our Ladies and Gentlemen for the positive impression they left with you. The safety and security of our guests is of the highest priority to us and we are evaluating options to ensure that access to the parking garage is monitored and... More 

Illinois
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely King room (1806) on the Club Lounge floor. Great view of the fireworks and easy access to the lounge. Very comfortable bedding and nice bathroom amenities. Very good service too, from the front desk to the valet. I would like the in-room coffee maker upgraded to the Nespresso as it has been in Atlanta and Denver, but the coffee... More 

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Millersville, MD
Level Contributor
89 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Went to the Ritz over the Fourth of July. Not sure if they were understaffed or if this is their typical service, but it certainly wasn't the same type of service I know to expect from a Ritz Carlton. We arrived from the airport with no one there to greet us. There were at least two hotel bellmen/valets busy greeting... More 

Was this review helpful? Yes 2
Douglas C, Director of Sales at The Ritz-Carlton, St. Louis, responded to this review

Dear Susan B, Thank you for sharing feedback from your recent visit. I apologize that we did not provide the experience that you expect and should receive from Ritz-Carlton and you left disappointed. Our focus is to always provide the finest personal service and facilities to our guest and I have already begun reviewing the details of your review with... More 

Marion, Illinois
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It's a very nice hotel and one of the finest in the area. The room was beautifully furnished and the bed was the definition of comfort. I asked for an early check in and the front desk even called my cell long before my requested check in time. Attended a wedding where the reception was held at the hotel. The... More 

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Rapid City, South Dakota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were recently in St. Louis and stayed at The Ritz-Carlton. The first night we ate across the street at The Chop House. Don't bother to go. Rude! Food ok. The second night we at at The Grill and what a treat! The food was excellent and the staff so very nice and good! My husband had the steak on... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The St Louis Ritz Carlton is truly one of the finest hotels in St Louis and located in the increasingly vibrant city of Clayton. Friends and I stayed in a lovely, spacious and nicely decorated room on the 17th floor and loved having access to the Club Level. Attentive staff and lovely food presentations at the throughout the day made... More 

Was this review helpful? Yes 3
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