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The Ritz-Carlton, St. Louis

4.5 of 5 100 Carondelet Plaza, Clayton, Saint Louis, MO 63105
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Certificate of Excellence 2014
The Ritz-Carlton, St. Louis
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The Ritz-Carlton, St. Louis
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366 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boise, Idaho
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Ritz-Carlton for a work conference, and it completely exceeded my expectations. From the moment I approached, staff members were attentive and courteous. They always held the door, made sure I knew where I was headed, and were willing to go out of their way to help me. The rooms are beautiful, spacious, and very clean. The... More

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Pensacola, Florida
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A letter was mailed to fitness center members regarding a renovation of the fitness center.the workout area will be bigger with better equipment but the pool and hot tub will be removed. Frankly, I am excited about these changes as the pool was used for a drop off place for children who ended up trashing the area. I love kids... More

Was this review helpful? Yes 1
Top Contributor
187 reviews 187 reviews
71 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The service is impeccable. The doorman, Jeremy, who first greeted my taxi remembered me throughout the entire stay, which was impressive at such a busy hotel. The location is off the beaten path, but near a business meeting I was attending with colleagues. The rooms are wonderful, very spacious, comfortable, quiet, and elegantly appointed. The lobby lounge is convenient and... More

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Douglas C, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear wisgirl01, I appreciate your sharing a review of The Ritz-Carlton, St. Louis. Thank you for your wonderful comments. I am so glad that Jeremy made you feel so comfortable. It will be a pleasure to recognize him for his great service. I hope you will call us home on your next visit to St. Louis and find some time... More

Riyadh, Saudi Arabia
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my first time to stay at the hotel in Saint Louis. Ritz Carlton acts luxury and classic as always. But the deference at this one is combine the classic infrastructure and modern furnitures as you can notice from my room pictures. Located at the safest area in Saint Louis close many fine and other restaurants, and Delmar BLV... More

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Saint Louis, Missouri
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Saturday breakfast was a treat. A short walk for us. We strolled over into the quiet hush of The Ritz. We had a lovely table surrounded by people who were truly on vacation. We thought it was a good value. Getting an omlette was easy since after ordering we could sit down and our server brought the omlette to us.... More

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Chapel Hill, North Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel. The conference rate was $150 less than the daily rate for this room, which made it a definite bargain for the amenities. The room was spotless, the bathroom could only be described as a suite with marble from east to west. Despite my room being near the Fitness Center, the noise level was low throughout my stay. Meals... More

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Hillsborough, North Carolina
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I and several other colleagues stayed at The Ritz Carlton in Clayton, St. Louis for a business conference 11/5/14-11/7/14. The staff was extremely professional and well-mannered, the facilities were very clean and the food provided was tasty (although a bit on the salty side and the vegetarian dishes were not very hearty). I have stayed at a Ritz in the... More

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Douglas C, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear Carol C, Thank you for taking the time to review your recent visit to The Ritz-Carlton, St. Louis. First, thank you for your comments on the professionalism of the staff, cleanliness of the hotel and the quality of the food at your events. They are appreciated. I shared your specific feedback with our team from housekeeping this morning so... More

Sewickley, Pennsylvania
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at this proprety for Valentines this year.We love the service we get at Ritz Carltons and that is why they have become our top choice for accomodations. We plan to come back just to enjoy this property and possibly a game. I enjoyed a great massage while there. Our favorite part was the cigar lounge. We spent hours... More

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Chestnut Ridge NY
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just returned from a conference held at this hotel. I was very impressed with the quality and size of the rooms, the usual RC amenities, and the public spaces. But what really stood out for me was the staff, which was very friendly and helpful. When you first arrive you might think that the location isn't great, but there... More

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Seattle, Washington, United States
Top Contributor
67 reviews 67 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First of all, let me say that I am a fan of RCs and stay with them whenever I can wherever I am in the world. I have the RC branded credit card which has some great perks and stay as much as possible in RCs and Marriotts. So when checking in at 9:30p i ask for a late check-out,... More

Was this review helpful? Yes 1
Douglas C, General Manager at The Ritz-Carlton, St. Louis, responded to this review

Dear MarkSEA. Thank you for the review and feedback on your recent experience with checking in to our hotel. My apologies that the information and attitude shared by the front desk agent did not reflect our true appreciation for your loyalty. Ritz-Carlton Rewards members are our most loyal and committed guests and should be afforded every effort on our part... More

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Additional Information about The Ritz-Carlton, St. Louis

Address: 100 Carondelet Plaza, Clayton, Saint Louis, MO 63105
Phone Number:
Location: United States > Missouri > Saint Louis > Clayton
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Ritz-Carlton, St. Louis 4.5*
Number of rooms: 301
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Also Known As:
Ritz-Carlton St. Louis Hotel Clayton
Ritz Saint Louis
Ritz-Carlton Saint Louis
Saint Louis Ritz-Carlton
The Ritz-Carlton, St. Louis Clayton, Saint Louis, MO

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