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All 5 Clayton hotels

Crowne Plaza St. Louis - Clayton Hotel

3.5 of 5 Hotel   |   7750 Carondelet Avenue, Clayton, Saint Louis, MO 63105 (Formerly Radisson Hotel Clayton)
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Crowne Plaza St. Louis - Clayton Hotel

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Ranked #4 of 5 hotels in Clayton
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334 people have reviewed this hotel

Traveler rating
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    52
    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Crowne Plaza St. Louis - Clayton Hotel
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Joplin, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 21, 2011

After reading the mixed reviews on the Crown Plaza, I was a bit anxious about booking the room but with the U2 concert that night we did not have lots of options. I am pleased to report that our stay at Crown Plaza was wonderful. From check-in to check-out we received fantastic service. The room was clean and comfortable --... More

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Memphis, Tennessee
1 review
4 of 5 stars Reviewed July 18, 2011

The area around the hotel is upcoming and really nice . We really , really enjoyed the hotel even though they don't serve the complimentry breakfast on the weekdend we were able to get food vouchers to eat at the restaurant that is located in the inside of the hotel. they also have a pool that you can go inside... More

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Detroit
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 1, 2011

Wife and I stayed here. Clean, spacious, nicely appointed room. Even had a fireplace, although we didn't use it. We lucked out and also had a balcony! Bed was very comfortable and room was nice and quiet. Great night's sleep. We had an early appointment, almost didn't eat breakfast, then decided to stop for their complimentary breakfast. Great move! Eggs... More

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New York City, New York
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 22, 2011

I agree with many of the reviews in that this is an older property in desperate need of an update. While the room is comfortable, it is by no means an "excellent" hotel...and the restaurant...excellent? It's adequate, but far from the epicurean delight that one reviewer claims it to be. The bottom line on this place: old, dark, dreary and... More

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Colorado Springs, Colorado
Top Contributor
76 reviews 76 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 6, 2011

We were in Clayton MO for a wedding and the hotel was used primarily as a place to relax and sleep only. We arrived a day early and the hotel would not give us the same rate we had book at so we stayed somewhere else on Thursday night. To keep us from getting an additional discount, they lost a... More

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cpclayton, Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thank you for staying with the Crowne Plaza Clayton! We are pleased to hear that you did enjoy your stay and we hope that we will have the pleasure of you staying with us again in the future. I do apologize that we did not have the group rate available on your first night as well. Crowne Plaza Hotel Clayton... More

Memphis, Tennessee
1 review
1 of 5 stars Reviewed April 22, 2011

I went to St. Louis this past weekend to see my neice who attends Washington University. Don't beleive the rating of this hotel on travel web sites, it is terrible! I stayed in Motel 6's that were better than this. The hotel is old and needs a serious overhual. From the worn dirty carpet everywhere to the early 1980s furniture... More

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Travelers are raving about these Clayton hotels

Dunedin, Florida
Top Contributor
114 reviews 114 reviews
24 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed April 11, 2011

This hotel is a nice place to stay and very functional for those traveling on business. It is comfortable and the in house restaurant is decent. There was some confusion regarding a package waiting for me and an error shipping it back, but the management took care of it. All in all I would stay at this facility again if... More

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Los Angeles
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 7, 2011

We had our mid-sized conference here, and I was expecting that typical, middle of the road convention hotel. In several ways, this hotel excelled. It was the absolute best value I've experienced in a very long time attending a meeting. It is unheard of to have free parking for a rental car in a city the size of Clayton. The... More

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Champaign, Illinois
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 15, 2011

I called the front desk to make a reservation and was greeted with, "ThankyouforcallingthheCrownePlazamayIputyouonholdplease?" She said the right words, but that was it. I tried to say, "Actually, I just need reservations, please." Hoping to be transferred. But, I didn't have the word, "Actually" out of my mouth before I heard a click and the hold music. Don't ASK me... More

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cpclayton, Guest Relations Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

I would like to apologize for the service you received during your phone call. She may have been busy but we still must at all times offer the service our guests deserve! We will review your comments with the team and use this as a tool to coach on best practices! I hope you do not reconsider your boss’s reservation.... More

New York, NY
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 14, 2011

I've been traveling with 5 colleagues for the past 5 weeks on a road show and we all agreed that this was by far the worst hotel we have stayed in, not only on this road trip, but ever including our personal travels. The hotel is old and not well maintained. The rooms were grimy, the furniture mismatched. All of... More

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cpclayton, Guest Relations Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

We sincerely apologize for the issues mentioned above during your stay. We strive to ensure our guest’s satisfaction at all times, and we rely on their feedback. We always ask guests to address issues like these while they are physically here at the hotel so that we can make it right before they leave. Unfortunately since nothing was mentioned during... More

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Additional Information about Crowne Plaza St. Louis - Clayton Hotel

Also Known As:
Crowne Plaza St Louis
Crowne Plaza Clayton
Crowne Plaza St. Louis - Clayton Hotel Saint Louis, MO
Address: 7750 Carondelet Avenue, Clayton, Saint Louis, MO 63105 (Formerly Radisson Hotel Clayton)
Phone Number:
Location: United States > Missouri > Saint Louis > Clayton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Clayton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza St. Louis - Clayton Hotel 3.5*
Official Description (provided by the hotel):
Welcome to the Crowne Plaza St. Louis-Clayton Hotel, just 15 minutes from Lambert St. Louis International Airport, centrally located in the heart of St. Louis's most prestigious business and residential district and within walking distance of many of St. Louis s finest restaurants, bars, boutiques, and galleries. The Crowne Plaza is conveniently surrounded by notable Forbes & Fortune 500 corporations such as Monsanto, Brown Shoe and Morgan Stanley, to name a few. Nearby attractions include Saint Louis Galleria, Washington University, Gateway Arch, Union Station, Busch Stadium (Cardinals Baseball), Edward Jones Dome (Rams Football), Savvis Center (Blues Hockey), Anheuser Busch Brewery, Grant s Farm, Forest Park featuring St. Louis Zoo, Muny Opera, Fox Theatre, Convention Center, Casinos and Six Flags. The Crowne Plaza St. Louis- Clayton Hotel has recently completed a $10.5 million renovation. Come and experience the Crowne Plaza difference, pamper yourself with our Sleep Advantage program in the spacious and relaxing guest rooms featuring the seven-layer-bed sleep amenity package and complimentary wired/wireless high speed internet access. The Crowne Plaza boasts over 21,000 square feet of flexible meeting space including the Top of The Tower Crystal Ballroom. Stay at the Crowne Plaza St. Louis-Clayton Hotel and experience our consummate service and attention to detail. We deliver the Crowne Plaza promise! ... more   less 
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