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All 5 Clayton hotels

Crowne Plaza St. Louis - Clayton Hotel

3.5 of 5 Hotel   |   7750 Carondelet Avenue, Clayton, Saint Louis, MO 63105 (Formerly Radisson Hotel Clayton)
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Ranked #4 of 5 hotels in Clayton
A recent review
5 of 5 stars Reviewed March 10, 2014
Larry M Springfield, Ohio
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333 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Crowne Plaza St. Louis - Clayton Hotel
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Springfield, Ohio
1 review
5 of 5 stars Reviewed March 10, 2014

What wonderful place to stay, from the greeting as you arrive, the smiling people at the desk as you check-in, the large spacious rooms and the overall friendly people displaying there enjoyment of making your stay a dream instead of a nightmare.

Was this review helpful? Yes
Eric H, Front Office Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Larry, thank you so much for staying with us and for taking the time to commend our staff! We sincerely appreciate your feedback and we thank you for the opportunity to recognize the individuals to make up our winning team! We hope to see you next time your travels bring you back to our area and again, thank you on... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

I went to st. Louis for mardi gras and I couldn't find a hotel in the city, but I found this one. I loved the room, very clean and the staff the checked me in was very polite it was an older gentleman. They gave my three friends and I a complimentary breakfast buffet ticket and that was awesome. I... More

Was this review helpful? Yes 1
Eric H, Front Office Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thanks for the great review, Jessica! We're so happy you had such a great stay and we can't wait to see you next time! We hope you had a good time at Mardi Gras! Thanks again for taking the time! More

Dubuque, Iowa
Top Contributor
93 reviews 93 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 23, 2014

I was so excited to find out my employer was putting me up at a Crowne Plaza. When we pulled up into the driveway my excitement went away. This is a very outdated property. The lobby is done very nice. The staff is very friendly. The hotel is clean. The room was small, but clean. The floor in the room... More

Was this review helpful? Yes 1
Eric H, Front Office Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thank you for your valuable feedback @PutJer1! Your comments are the foundation of our operations and help us to improve the various aspects of our business. I am glad to know that our staff helped was friendly and you found cleanliness in our accommodations. However, I do apologize for the noise you experienced. I certainly understand your frustration with the... More

anytown
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 21, 2014

While the ranking of Clayton hotels on Tripadvisor may be correctly assigned, I would not hesitate to book this hotel, if staying in the area. The staff goes above and beyond and makes sure your stay is as enjoyable as possible. The restaurant and bar are as good as anything else in the area - no need to venture out.... More

Was this review helpful? Yes 3
Eric H, Front Office Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thank you for your great review @procyclist! Your compliments to our staff mean so much and they are all thrilled to read this! We certainly strive to provide the best service and your recommendation is the reward that we work for. I know the floors are different, but we do find that our guests seem to appreciate their hypoallergenic properties.... More

brnj
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 21, 2014

We stayed here after attending a wedding reception. The rooms are small but it is an old building and it was big enough to serve it's purpose. We did like that we had free parking and the breakfast was good. We enjoyed our stay and enjoyed the fact that it was not right in the hustle and bustle of downtown.

Was this review helpful? Yes 1
Eric H, Front Office Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thank you @brnj for taking the time to share your experience! We’re so happy that you enjoyed your stay and had a good time at the reception! Yes, breakfast is always served with our compliments and parking is completely free on the weekend. I’m glad you enjoyed Clayton – it is a beautiful part of St. Louis with an invaluable... More

Ozark, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 15, 2014

Pros - Safe area Extra pillow in room Clean Large tv Comfortable bed Free parking and breakfast Cons - Tiny room The hotel isn't near attractions. No bathrobes (as listed in room description) Called THREE times to ask for an early check-in. They could not accommodate. Showed up promptly at 4:00 check in time and room still wasn't ready. I... More

Was this review helpful? Yes 1
Eric H, Front Office Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Lori, I apologize for the perception that you were left with. I would have been happy to contact you, but since you booked through a third-party, the only contact information I have for you is your address. I want to address your issues starting with the early check-in. As you mentioned, you called us three times and each time, my... More

Travelers are raving about these Clayton hotels

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed February 11, 2014

Pros: -Free garage (orange level) parking with validation -Complimentary breakfast (average quality) -Large rooms (for you in-room fitness gurus, hard floors though as an FYI) -Location is relatively nice (walking distance to several restaurants, banks) -Staff attitudes were overall courteous Cons: -Very cold rooms, turning up the heat just causes dryness with no measurable increase in warmth, possibly due to... More

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Eric H, Front Office Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Hi @EthanGYT and thank you for your valuable feedback! It's disappointing to that you were less than satisfied with your stay here and I just wanted to take a moment to apologize. Our whole business is structured around the loyalty of our invaluable IHG Rewards Members like yourself. On the contrary, we do offer bottled water and one of the... More

West Bend, Wisconsin
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 30, 2014 via mobile

Third time staying here. First time was okay. Second time put me into a room that was already occupied. This time is the last. Toilet not cleaned, hair in the towels. All the money is spent on the lobby, rest of the property is very poorly maintained.

Was this review helpful? Yes
Eric H, Front Office Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

We thank you for your feedback @JnDtraveling. I am 100% certain that we called you after check-in to make sure everything was alright. I also know that you rode the elevator and had a nice conversation with my manager the next morning before you checked out and said nothing of this sort. It is difficult to address items like this... More

Mercer Island, WA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2014 via mobile

We have stayed here twice and will continue to come back while our son is in college. It is an older property and there are some funky things about the decor, but considering the excellent rates, location and phenomenal breakfast, good comfortable beds, why go anywhere else. We've stayed in far more expensive hotels here that weren't as good.

Was this review helpful? Yes 1
Eric H, Front Office Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thanks for the 5-star review @elsietall - we appreciate you taking the time to share your feedback and kind words. We are so happy to know you've been so please with our value and accommodations and we look forward to welcoming you back time and time again! Thanks for staying with is - we'll see you next time! More

Ann Arbor MI
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 8, 2014

Front desk was friendly, helpful and responsive. The pool was a hit with the kids. Room was everything we needed - everything worked and the linens were rich. Location was convenient and parking easy & free on the weekend. Fresh breakfast omelets.

Was this review helpful? Yes 1
Eric H, Front Office Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thanks for the wonderful review @GBAnnArbor! We are so glad you enjoyed your stay and thank you for taking the time to share with our community! We can't wait to have you back with us and we'll see you then! More

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Additional Information about Crowne Plaza St. Louis - Clayton Hotel

Also Known As:
Crowne Plaza St Louis
Crowne Plaza Clayton
Crowne Plaza St. Louis - Clayton Hotel Saint Louis, MO
Address: 7750 Carondelet Avenue, Clayton, Saint Louis, MO 63105 (Formerly Radisson Hotel Clayton)
Phone Number:
Location: United States > Missouri > Saint Louis > Clayton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Clayton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza St. Louis - Clayton Hotel 3.5*
Official Description (provided by the hotel):
Welcome to the Crowne Plaza St. Louis-Clayton Hotel, just 15 minutes from Lambert St. Louis International Airport, centrally located in the heart of St. Louis's most prestigious business and residential district and within walking distance of many of St. Louis s finest restaurants, bars, boutiques, and galleries. The Crowne Plaza is conveniently surrounded by notable Forbes & Fortune 500 corporations such as Monsanto, Brown Shoe and Morgan Stanley, to name a few. Nearby attractions include Saint Louis Galleria, Washington University, Gateway Arch, Union Station, Busch Stadium (Cardinals Baseball), Edward Jones Dome (Rams Football), Savvis Center (Blues Hockey), Anheuser Busch Brewery, Grant s Farm, Forest Park featuring St. Louis Zoo, Muny Opera, Fox Theatre, Convention Center, Casinos and Six Flags. The Crowne Plaza St. Louis- Clayton Hotel has recently completed a $10.5 million renovation. Come and experience the Crowne Plaza difference, pamper yourself with our Sleep Advantage program in the spacious and relaxing guest rooms featuring the seven-layer-bed sleep amenity package and complimentary wired/wireless high speed internet access. The Crowne Plaza boasts over 21,000 square feet of flexible meeting space including the Top of The Tower Crystal Ballroom. Stay at the Crowne Plaza St. Louis-Clayton Hotel and experience our consummate service and attention to detail. We deliver the Crowne Plaza promise! ... more   less 
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