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Crowne Plaza St. Louis - Clayton Hotel

3.5 of 5 7750 Carondelet Avenue, Clayton, Saint Louis, MO 63105 (Formerly Radisson Hotel Clayton)
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Crowne Plaza St. Louis - Clayton Hotel
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Crowne Plaza St. Louis - Clayton Hotel
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448 reviews from our community

Traveler rating
    148
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    83
    60
    42
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145
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza St. Louis - Clayton Hotel
See the most recent reviews
Princeton
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 4, 2014

We dont normally stay at places like this, but We did a mystery deal on hotwire and got a good deal. Hotel was nice but i would definitely not wanna pay fulll price. The hotel was nice but nothing super special. They had a good breakfast buffet that is included with room price..i tore it up!! Haha rooms where clean... More 

Was this review helpful? Yes
Eric H, Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thank you so much for your compliments and for taking the time to review our hotel! I am glad everything went well for you and that you got a good deal online - I just wish we could have achieved a higher rating from you. We hope that next time your travels bring you to St. Louis, you'll consider staying... More 

Chatham, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 2, 2014 via mobile

Nice lobby, and that's it. One male unprofessional reception staffer was incredibly rude, what a punk. Rooms dirty and worn out, room with laminate floor was so dirty that my socks were filthy and full of someone else's hair. Laid down towels to avoid walking on dirty floor. Extra outlets provided by power strip zip tied to desk leg. At... More 

Was this review helpful? Yes 1
Eric H, Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thank you for your review, Tony_121959! I can certainly appreciate your comments, however I would like to point out that at no point in time did anyone ever make such an "offer." I was there when this occurred. When you came down to complain about the room you were in, the desk offered to move you elsewhere. We tried to... More 

Travelers are raving about these Clayton hotels

Aurora, colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 2, 2014

I loved the people. I had remembered all of the names, I waited over a week and now I forgot names. Taylor at the front desk, the person who answers the phone. She is so important to this review that I will stop this review and call the hotel to get her name. Just called the hotel and Shanneka answered... More 

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Chicago, Illinois
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 1, 2014

A really tired and worn down hotel. Everything from service to rooms is totally mediocre. Immediately upon entry into the lobby you will be overcome by a stench of a musty old hotel. Fixtures in the rooms are worn down -- the bathrooms are in a particularly shabby state. Old towels -- including one that was dirty on the rack.... More 

Was this review helpful? Yes 1
Eric H, Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thank you for staying with us and for providing us with your valuable feedback, oxy1610. I am sorry to read these comments and I wish we would have been made aware of these things while you were with us. The things you have described certainly don't match the level of service we strive to provide and I am sorry about... More 

The Colony, Texas
Contributor
18 reviews 18 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 1, 2014

We stayed here for a long weekend. It was close to the Metrolink was great for going downtown for the Rams/Seahawks game on Sunday without having to fight the traffic. The room was good sized and clean. I loved the power outlets built into the bed headboard frame. Made for close access to charge and still reach my alarm in... More 

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Chatham
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 1, 2014

My husband and I decided to stay in Crowne Plaza, Clayton because it is very close to Washington University. We know area very well. They put us in a honeymoon sweet with cheesy heart shaped bathtub green tub which was a yard or so from the bed. We did not like the room at all and asked for another. The... More 

Was this review helpful? Yes
Eric H, Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thank you for your review, Julita K! I can certainly appreciate your comments, however I would like to point out that at no point in time did anyone ever make such an "offer." When you came down to complain about the room you were in, the desk offered to move you elsewhere. We tried to upgrade your room and I... More 

River Forest, Illoinois
Top Contributor
160 reviews 160 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed October 31, 2014

Rooms are large, comfortable, and well kept. Service is very pleasant. But there are some problems. 1] One single electrical outlet at the desk in the room. You cannot plug in more than one thing at a time. 2] Even by hotel standards, the room is dark. 3] Some service sloppiness - I used the business center, informed the desk... More 

Was this review helpful? Yes
Eric H, Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thank you so much for your feedback, Henry! I am glad to know that you found our service to be pleasant. However, I do apologize for the issues you mentioned and I will certainly be addressing them with my management team. I also wanted to add that we do have more newspapers available right at the front desk for sale,... More 

Senior Contributor
23 reviews 23 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 31, 2014

We had booked this hotel last minute on a road trip. We got a decent deal, and I was ease fly surprised with the experience. The hotel is in great shape, the room was clean and had all the amenities. the location is also great, Clayton is a nice part of St. Louis to stay. The towels were soft, the... More 

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Houston, Texas
Contributor
14 reviews 14 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 26, 2014

We stayed on the club floor for 2 nights. The hardwood floor in the room was sparkly clean, the beds were super comfortable, and the bathroom was really nice! The elevators could be a little confusing at first, but it's not a big issue at all. When people talking on the phone or each other on the hall way, it... More 

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Elmwood, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2014

We were on a wedding weekend trip for a cousin. After driving through horrendous traffic due to construction (we live in a small Midwestern town and are not used to this), we arrived not only to be greeted by their Concierge but to be treated like royalty. They took care of everything for us. We never had to drive anywhere... More 

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Additional Information about Crowne Plaza St. Louis - Clayton Hotel

Address: 7750 Carondelet Avenue, Clayton, Saint Louis, MO 63105 (Formerly Radisson Hotel Clayton)
Phone Number:
Location: United States > Missouri > Saint Louis > Clayton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza St. Louis - Clayton Hotel 3.5*
Number of rooms: 255
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Also Known As:
Crowne Plaza St. Louis - Clayton Hotel Saint Louis, MO
Crowne Plaza Clayton

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