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Crowne Plaza St. Louis - Clayton Hotel

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7750 Carondelet Avenue, Clayton, Saint Louis, MO 63105 (Formerly Radisson Hotel Clayton)
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Crowne Plaza St. Louis - Clayton Hotel
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Crowne Plaza St. Louis - Clayton Hotel
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497 reviews from our community

Traveler rating
    169
    136
    88
    61
    43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Everyone at the property was fantastic! Vince, the shuttle driver, was very fast at picking me up at the airport. When returning to the airport one of the guys in our group had a15 minute delay - Vince waited patiently - making nothing a big deal! Arlisa and Daphne (Laura & Valerie) in the restaurant were outstanding - remembered us... More 

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Greenwood, Arkansas, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

This is probably the best hotel I've ever stayed in (usually go for cheaper options). But the Crowne Plaza was worth every penny. The valet was SO nice - every time I saw him, he was helping someone and was so friendly. He went out of his way to make sure we were taken care of. The front desk and... More 

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Cimic, Illinois, United States
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about the Crowne Plaza St. Louis - Clayton Hotel is what you would expect and more. An A+ experience from the friendly valet to the gracious front desk. Best hotel value I've had in a long time!!!

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Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this Crowne Plaza because we were attending a concert at the Pageant. We were very pleased with the spacious room and comfortable beds. The breakfast was delicious, and we were even greeted by Pete, the owner of the hotel. We enjoyed a ride to the Pageant with Clarence. Our only disappointment was in the cab service after... More 

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Republic, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent Customer Service,Nice Rooms very comfortable beds. Good Hot breakfast and excellent wait staff. Would highly recommend this hotel. We will for sure book this hotel when back in area . Also family friendly. :-)

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USA
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here because it was one of the negotiated rates for the reunion weekend at Wash U. It was apparent that there was effort to upgrade the guest rooms during a remodel at some point, but I didn't find them terribly comfortable. The window unit was too noisy for me, and the bed felt minimal. However, there was ample... More 

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Eric H, Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thank you so much for staying with us and for taking the time to share your experience with us, Chaput_Family! We truly appreciate your comments and they will be used to help identify areas for improvement. We will have our maintenance staff check on that A/C unit and I'm sorry to hear about the bed - those are one of... More 

Memphis, Tennessee
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 6, 2015 via mobile

I stayed in the Honeymoon suite with my boyfriend on April 4th. Honestly, your hotel was amazing, the staff was friendly, and the bottle of champagne and chocolate covered strawberries really helped set the mood I was striving for. Breakfast the next morning was also amazing and delicious. Definitely worth sticking around for before you leave, although you might want... More 

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IHGCare, Guest Relations Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Dear Jared B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and breakfast. However, we’re sorry we fell below your expectation regarding the hot tub. We will look into this concern. I assure you that the feedback of our... More 

Reeds Spring, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 6, 2015

We were traveling with puppies that are still in the process of training this was en excellent place for them as our room had wood floors so we were not nervous the whole time. My kids love the indoor/outdoor pool and the FREE game room. The FREE breakfast was great they even have an omelette bar. The staff were all... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 5, 2015

Our family of 6 kids aged (2-9) stayed for 3 nights of spring break. The lobby is beautiful, the staff were all super friendly and the free breakfast was excellent. The rooms were clean and updated, very standard hotel rooms. The highlight for my kids was the heated indoor/outdoor pool and the arcade room with free classic games. Some areas... More 

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1 review
4 of 5 stars Reviewed April 2, 2015

I am frequent business traveler and look for a clean & quiet hotel and room, with reasonable services and facilities. This property did very well; offered a great rate, clean comfortable and spacious room, great bed and very friendly service. Special note goes to JerryS, the Travel Sales Manager, who was there to greet guests, and offer any services the... More 

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