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Crowne Plaza St. Louis - Clayton Hotel

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7750 Carondelet Avenue, Clayton, Saint Louis, MO 63105 (Formerly Radisson Hotel Clayton)
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Crowne Plaza St. Louis - Clayton Hotel
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Crowne Plaza St. Louis - Clayton Hotel
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553 Reviews from our TripAdvisor Community

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Traveler rating
    198
    153
    93
    63
    46
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Madison, Wisconsin
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed yesterday NEW

it might have been a great place 30 years ago, but it has gone down. The rooms are very small and lack ventilation. There is no vent in the small bathroom. Paint is peeling and cracking in rooms. Courtesy van drivers and bellmen are very friendly and efficient. However front desk clerks are minimum wage affirmative action hires who do... More 

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Woodbridge, Connecticut
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just finished our college trip to St. Louis where we stayed at the Crowne Plaza Clayton. The hotel has one of the best included breakfasts that I have ever had. There is a full range or real food with inlets and eggs with fresh veggies made to order. The hotel staff is very friendly and helpful. They were able... More 

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Clarksville, Tennessee
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for 4 nights. From the moment of arrival Marvin greeted us and helped us beyond measure. We had a problem with our AC and Eric Howard tended to the problem immediately. We wanted to extend our stay and Ms Janice at the front desk treated us like family. On our last morning at the complimentary... More 

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Norwich, England, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We travelled from the UK to stay here to attend our nephews wedding so glad we choose this hotel I can honestly say I've never stayed at a hotel whose staff are so friendly and helpful we had to go to a few places before the wedding and you just went to reception asked if the hotel shuttle bus could... More 

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Chicago, Illinois
Level Contributor
7 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for 2 days. The hotel is under some changes and you can tell its trying to get better. The lobby is pretty and the rooms are average. The staff is VERY friendly. The pool needs to be updated and the rooms can be a little cleaner ( found some hair in the tub ) Our air conditioner was... More 

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Eric H, Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thank you so much for staying with us, rheanna14 and thank you for taking the time to share your experience with us! We depend on feedback from our guests and we are so grateful to have received yours. I am very sorry to hear about the towels, however I am pleased to know that housekeeping got them to you right... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The staff at the crowns plaza hotel are all very nice and work hard to give you the best stay! There is complimentary breakfast, and the restaurant is open all day. The pool is half inside and half outside! There's a wall in between that you can swim under to get to the other side!

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Orland Park, Illinois
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel has gained a customer for life. I stayed here July 2015 and the staff was extremely accommodating and nice. The person in particular that I dealt with was a front desk lady by the name of Shay. She made sure I was welcomed and settled in above and beyond my expectations. The rooms were cozy and very roomy.... More 

Was this review helpful? Yes 1
Olive Branch, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The actual room was very clean, comfortable beds, decent space for belongings, and nice hard surface flooring throughout. The bathroom was clean and efficient, but quite small. The tub was large with a great shower head, but very low pressure 😕 Overall the room was updated with modern design. The hall ways and common areas were in need of a... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Dear ColbysGal, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We are very happy to read your positive feedback on the cleanliness of the room, the comfort of the beds, and well liked the modern design of the facility.... More 

Chicago, Illinois
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I booked this room for a short family weekend getaway with our 4 children (ages 14, 9, 6, 1). The area is quiet and we felt safe enough to walk around downtown Clayton even after 10pm on a Saturday night. Our check in was probably the most pleasant we've ever had. Danielle @ the front desk is... More 

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Denver, Colorado
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I arrived at this hotel after a long drive (over 12 hours) and a horrible thunderstorm. The desk clerk was very polite and helpful after arriving after 11 PM. I booked through hotels.com and found this to be an excellent location with easy booking. This hotel had deck parking under/beside the hotel, but it had a nominal ($6) charge. I’m... More 

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