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All 5 Clayton hotels

Crowne Plaza St. Louis - Clayton Hotel

3.5 of 5 Hotel   |   7750 Carondelet Avenue, Clayton, Saint Louis, MO 63105 (Formerly Radisson Hotel Clayton)
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Crowne Plaza St. Louis - Clayton Hotel
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Ranked #4 of 5 hotels in Clayton
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336 people have reviewed this hotel

Traveler rating
    99
    86
    65
    52
    34
See reviews for
104
59
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84
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The entrie staff is extreemely friendly, courteous, and helpful and Jaimme and Samanthya at the front desk went out of their way to help make sure that my stay was the best possible stay it could be. The rooms are clean and nice, the laminate flooring is much nicer than carpeting in my opinion. The breakfast buffet is fantastic and... More

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Greenfield, WI
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Old, dirty, smelly hotel! The pictures are terribly misleading. The "updates" appear to have been completed by Harry Homemaker with materials (residential) materials purchased on closeout at a local HOBO Home Improvement store. 6 panel pine doors with 1 inch of poorly applied shellac??? Carpet ripped & stained, wallpaper ripped & delaminating- even "patched" in some areas! We opened the... More

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Eric H, Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Wow, 11Rebecca! We are so sorry to see this! I only wish that you would have brought your concerns to our attention while you were with us. I would have called right away upon checking in if I were "overcome" with any odor. I know you had your dog with you, could that have anything to do with it? We... More

Travelers are raving about these Clayton hotels

Madison, Wisconsin
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Front desk staff was very helpful and friendly. Our room wasn't ready but the woman went ahead and found a room for us so we could check in a bit early and gave us bottles of water. She gave us recommendations for where to eat that night with a local map. It was nice to have covered parking (free over... More

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Eric H, Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thank you so much for taking the time to review us @Flonlolo! We are so happy to know that you had such a good time with us and we hope you'll come back next time your travels bring you to St. Louis! Thank you for the compliments to our front desk! Yes, parking in the garage is FREE on Friday... More

Ohio City, Colorado
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Yes this is an older hotel. Yes the elevator takes forever. Yes the rooms are small. But it is comfortable and the staff very friendly. Ad a frequent traveler I look for a comfortable bed, reasonably quiet location, and good service. I've stayed at many Ritz Carlton hotels and comfort inns. While the price was a bit higher than expected,... More

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Eric H, Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thanks for the review, jskyler! You're right - our hotel is not new and we've been here for some time, so anyone looking for a new construction hotel might not find what their looking for. However, we pride ourselves in consistently providing the best value in Clayton - and our central location alone is worth a pretty penny. You also... More

Rineyville
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Good location, awesome breakfast, good receptionists. Close to all kinds of places to visit and will really would stay again. Rooms was spacious and very comfortable, maids did a great job of cleaning room and were very friendly

Was this review helpful? Yes
Eric H, Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thank you for your wonderful review! We're so happy that we were a part of your vacation and thank you for including us! I will pass along the kind words to our Front Desk and Housekeeping teams - we work for feedback like this! Please come stay with us again when you're in our great city and thanks again for... More

Salina, Kansas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed overnight. The hallways are alittle dated, but the rooms are fantastic! The front deck and staff overall were GREAT. They were very helpful and did what ever they could to make the stay great. The best part I would have to say is the BREAKFAST 10+ stars!! I was the best hotel breakfast we have ever had! We didn't... More

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Eric H, Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thanks, Michele! We're so happy to know our staff made you feel so at home and were a great part of your stay! Yes - the breakfast is something no one can touch! We're finishing our room renovations as we speak and the hallways and public spaces are next on the list! We're improving every day and I hope you'll... More

Chicago, Illinois
Contributor
13 reviews 13 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We chose this hotel for the great price we got on hotels.com, the convenient location to restaurants, the museums in Forest Park, and a quick drive downtown. The reviews raved about the complimentary breakfast buffet, and it was indeed amazing - a waffle and omelet station, pancakes, scrambled eggs, biscuits & gravy, oatmeal (fresh not instant!), fresh melon... I could... More

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Eric H, Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thank you for taking the time to share your valuable feed back, Shell9303! We are glad to know that overall, you enjoyed your stay with us! I apologize for the mess left behind from construction, but our room renovations are almost complete - now it's on to our public spaces. I thank you so much for your patience as I... More

Clayton, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great food, workers are so nice and welcoming, hotel is clean and homie, located near great restaurants, we will come again for sure! The shuttle is very convenient and the drivers are happy and helpful. The cooks have a great sense of humor and the maids are sweet. I felt at home the entire time. The metro link is right... More

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Eric H, Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thank you so much for your wonderful review @Tormado2345! We are so happy to know you enjoyed your time with us and found our location and accommodations so satisfying! We can't wait to have you back next time you're in the area! Thank you for your kind words and for taking the time to share - see you soon! More

st. louis
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Yes, the lobby is pretty, marble floors, a grand entrance until you enter the elevator. The brass railing was broken on one side and hanging on the floor of the elevator. In the room you are greeted with cheap laminate and a outdated furnishings. It is no exaggeration when I say you can hear the person next door cough. It... More

Was this review helpful? Yes
Eric H, Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thanks for your review, kimbax! I'm sorry to hear of your perception and the issues you mentioned with noise and housekeeping. Just like most hotels, guests don't necessarily have to let us know that they are checking out before leaving. So, these days it's a challenge to know exactly who is gone and who's still in bed - and for... More

Columbia, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have now stayed at the Crowne Plaza twice and I will definitely be back again! All of the staff is extremely helpful. Parking is easy and very convenient. It is a great location (two blocks from metro) and I always feel safe. The rooms are clean. Mini fridge is handy. The breakfast is the best hotel breakfast I have... More

Was this review helpful? Yes 1
Eric H, Front Office Manager at Crowne Plaza St. Louis - Clayton Hotel, responded to this review

Thank you for such a wonderful review @lmwy83! Having you with us is our pleasure - and we can't wait to see you next time! I'm so glad that you found everyone to be friendly and helpful as that is our true mission. I'm also glad that you met our owner - he will be so happy to see this!... More

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Additional Information about Crowne Plaza St. Louis - Clayton Hotel

Also Known As:
Crowne Plaza St Louis
Crowne Plaza Clayton
Crowne Plaza St. Louis - Clayton Hotel Saint Louis, MO
Address: 7750 Carondelet Avenue, Clayton, Saint Louis, MO 63105 (Formerly Radisson Hotel Clayton)
Phone Number:
Location: United States > Missouri > Saint Louis > Clayton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Clayton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza St. Louis - Clayton Hotel 3.5*
Official Description (provided by the hotel):
Welcome to the Crowne Plaza St. Louis-Clayton Hotel, just 15 minutes from Lambert St. Louis International Airport, centrally located in the heart of St. Louis's most prestigious business and residential district and within walking distance of many of St. Louis s finest restaurants, bars, boutiques, and galleries. The Crowne Plaza is conveniently surrounded by notable Forbes & Fortune 500 corporations such as Monsanto, Brown Shoe and Morgan Stanley, to name a few. Nearby attractions include Saint Louis Galleria, Washington University, Gateway Arch, Union Station, Busch Stadium (Cardinals Baseball), Edward Jones Dome (Rams Football), Savvis Center (Blues Hockey), Anheuser Busch Brewery, Grant s Farm, Forest Park featuring St. Louis Zoo, Muny Opera, Fox Theatre, Convention Center, Casinos and Six Flags. The Crowne Plaza St. Louis- Clayton Hotel has recently completed a $10.5 million renovation. Come and experience the Crowne Plaza difference, pamper yourself with our Sleep Advantage program in the spacious and relaxing guest rooms featuring the seven-layer-bed sleep amenity package and complimentary wired/wireless high speed internet access. The Crowne Plaza boasts over 21,000 square feet of flexible meeting space including the Top of The Tower Crystal Ballroom. Stay at the Crowne Plaza St. Louis-Clayton Hotel and experience our consummate service and attention to detail. We deliver the Crowne Plaza promise! ... more   less 
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