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Sheraton Clayton Plaza Hotel St. Louis

3.5 of 5 7730 Bonhomme Avenue, Clayton, Saint Louis, MO 63105
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Sheraton Clayton Plaza Hotel St. Louis
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Sheraton Clayton Plaza Hotel St. Louis
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481 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW

What a disappointing hotel. The location is pretty good. Downtown Clayton offers plenty of food and drink options nearby. Unfortunately, the hotel is not Sheraton quality. I know there are some dinky Sheratons in the US, but at least they tend to make up for that with good service, a solid club room... something. Not this one though. I stayed... More 

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New Jersey, USA
Contributor
20 reviews 20 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I recently spent the weekend at the hotel. My room was not ready by 3 pm but at 3:30 they bumped me up to the concierge floor. The room was clean, nice newer bathroom and nice and quiet. Buffet breakfast on the 14 th floor was simple but nice. Help was friendly. The shuttle bus was awesome. If you call... More 

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New York City, New York
Contributor
14 reviews 14 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a thoroughly unremarkable Sheraton property which is convenient for the airport, and business in Clayton. The concierge was helpful with restaurant directions, and there is a complimentary airport shuttle. You will be satisfied with the stay. However, this hotel follows the frankly deplorable practice of trying to get guests to engage in petty theft from their employers by... More 

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Chicago, IL
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Sheraton Clayton Plaza is a solid choice if you are doing business in Clayton. Rooms are clean and recently renovated, but they are small (felt like one of the smaller hotel rooms I've experienced outside of NYC). Comfy bed, good desk, good HDTV. Restaurant operating with a limited menu. Staff is experienced and efficient.

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Princeton, New Jersey
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 23, 2015

We stayed in this hotel for its convenient location. The rooms were standard, clean with very comfortable beds. By far the best thing about the hotel was the service. Everyone was very helpful. We used the shuttle from the airport; they arrived just 10 minutes after we called. The hotel also gave us shuttle rides to and from our appointment... More 

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Chicago
Top Contributor
54 reviews 54 reviews
51 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed January 22, 2015

Stayed here one night on business. The location is great, really nice area surrounding the hotel. This may not be the fanciest Sheraton, but its quite decent. The people are polite and not crabby. Like the previous reviewer, I was served lunch by Alma, I did not find any big issue with her. My room was clean as a whistle,... More 

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Birmingham, Alabama
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 14, 2015

The location of the hotel is fine and the check in process was fine, very friendly person behind the counter. Bellman was nice too. My room... for me, a business traveler, I find it very helpful to have a plug on the lamp by the bed to have a plug for my phone/ipad/etc. Not gonna find that feature here. There... More 

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Indianapolis, Indiana
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 1, 2015

Really disappointed. Pulled up to find out pay to park, pay to use internet, pay for breakfast,no refrigerator and room very small. Didn't end up staying. Uponi checking out the bellman asked why I was leaving. I told him of above things, I was shocked with his response......this is what you get for an upscale hotel. My response I'll go... More 

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

I certainly appreciate you taking the time to write us concerning your recent visit to our hotel on December 31, 2014 – January 2, 2015. I was disappointed to learn we did not meet your expectations regarding certain services. It is our goal to consistently provide the highest quality in both product and service and it is vital to our... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 24, 2014

This hotel might not be the newest or most modern, but the rooms are clean, the food is good, the price is right and the staff is the most friendly and attentive anywhere. Really great. Natasha, the staff member who manages the SPG club, was very nice to my children and got a mini-fridge delivered to our room. We always... More 

Was this review helpful? Yes 1
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for recognizing our great Associates. They are clearly the reason why many customers return time and again. We look forward to you next visit to the Sheraton Clayton Plaza Hotel. More 

Abu Dhabi, United Arab Emirates
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 22, 2014

I purchased lounge access for $30. Only worth it a) if quick breakfast is important to you (same breakfast is available for $15 at resturant on ground floor, but is more time consuming) and you like a beer or some wine in the evening. Staff is chatty. Decent gym and not too crowded so I got a good workout in... More 

Was this review helpful? Yes 1
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for sharing your comments. We appreciate you pointing out our great location. Guests enjoy our proximity to the airport (with free shuttle services). They also appreciate our complimentary shuttle services to the Galleria Mall and the many shops and dining alternatives in Clayton. We are also 1.5 blocks from the MetroLink which takes guests directly to the Arch... More 

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Additional Information about Sheraton Clayton Plaza Hotel St. Louis

Address: 7730 Bonhomme Avenue, Clayton, Saint Louis, MO 63105
Phone Number:
Location: United States > Missouri > Saint Louis > Clayton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Clayton Plaza Hotel St. Louis 3.5*
Number of rooms: 259
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Also Known As:
Sheraton Clayton Plaza Hotel St. Louis Saint Louis, MO
Clayton Sheraton

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