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All 5 Clayton hotels

Sheraton Clayton Plaza Hotel St. Louis

3.5 of 5 Hotel   |   7730 Bonhomme Avenue, Clayton, Saint Louis, MO 63105
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Ranked #3 of 5 hotels in Clayton
A recent review
4 of 5 stars reviewed 2 days ago
KatzNYC New York, NY
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422 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
New York, NY
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I recently stayed at the Sheraton Clayton plaza for 3 nights. Prior to arriving I had some lingering concerns about the room quality after reading the decidedly mixed reviews on TA. My expectations were for a very small king room with small bathroom and some wear and noise issues. I availed myself of the free hotel provided airport shuttle with... More

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Memphis, Tennessee
Top Contributor
123 reviews 123 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for a 3-night wknd commuting downtown via the nearby Metro station (<2 blocks) to the NCAA tourney at Scottrade Center. Clayton w/ only 4 hotel choices, but abundant w/ varied dining options, many w/i walking distance. Plenty of garage parking adjacent, & hotel offers self park + room wifi for $15 daily. Check in & desk staff polite... More

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DC
Contributor
19 reviews 19 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Sheraton on Clayton Used this hotel for a training of @150 people. Free shuttle service is provided between the hotel and airport. On the meeting side, the hotel was just great and the service by the staff was warm, friendly, efficient and professional. We will be back to this one! On the room side-my room- junior suite with a queen... More

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San Juan, Puerto Rico
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: 1. Strong Wifi connection throughout the lobby. 2. Concierge at night was very helpful with his recommendations 3. Business Center was very accessible and pc's are limited to no more than 1hr use per session. Cons: 1. Bathroom was a little small and needed some paint (I think the humidity didn't help because it was falling down around the... More

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Port Saint Lucie, Florida
Top Contributor
64 reviews 64 reviews
36 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is in a perfect location downtown close to almost everything. The hotel is well appointed and has a very courteous staff. It has Premium linens added a nicely decorated room as well. The shower water pressure was good also. The only drawback I experienced was the extreme tight quarters. I was travelling with two other associates that stayed... More

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for taking the time to share your thoughts regarding your recent visit to the Sheraton Clayton Plaza Hotel. We were delighted to learn you enjoyed the services provided by our Associates and also our Sheraton Sweet Sleeper bedding. We often receive many kind remarks regarding both our Associates and the Sheraton Sweet Sleeper bedding. I was sorry to... More

davenport, Iowa
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

we spent the night at Sheraton while visiting the grandkids. we brought two of them back to the hotel to spend the night with us. i have always liked the pool at this sheraton, although this time it seemed to need a good scrubbing. I am usually happy with the beds-very comfy. we slept very well. i was disappointed with... More

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

We appreciate you taking the time to write us concerning your recent stay at our hotel. I was disappointed to learn we failed to meet or exceed your expectations with respect to your experiences with room service, the Front Desk, and the swimming pool. We were delighted to hear you enjoyed your Sheraton Sweet Sleeper bedding. It is our goal... More

Saint Louis, Missouri
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed March 9, 2014

We stayed one night at the Sheraton in Clayton MO using Starwood points. I had stayed at this hotel about 2 years ago for one night (using points as well) and was impressed with the updated room, cleanliness, and general design of the hotel. I think during this stay that we got the worst room in the hotel. We were... More

Was this review helpful? Yes 1
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

I certainly appreciate you taking the time to write us concerning your recent stay at our hotel. I was sorry to read that we failed to meet your expectations in several areas. We also appreciate you providing such a detailed account of your experience. I am very sorry that it was necessary for you to do so. I do hope... More

Colorado
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 28, 2014

Proximity for business appointments brought me. Staff will bring me back. Fairly standard Sheraton that could use deeper spruce ups in rooms. (Ask for room with a view). Third visit here - club level is good. Bell staff, Tim in particular, are kind and anticipate need without being overbearing. Front desk staff went the extra mile In check in, check... More

Was this review helpful? Yes 1
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for taking the time to share your thoughts about your recent visit to the Sheraton Clayton Plaza Hotel. We were delighted to learn you enjoyed the services provided by our Associates and especially those provided at the front desk and by Tim. We are very proud of each of our Associates. They are what make the Sheraton Clayton... More

Indianapolis, Indiana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 29, 2014

This is a wonderful hotel for the price. We stayed for $89 a night and you can't beat that! The hotel is what you'd expect for the price...not the newest or nicest...but perfectly acceptable...no concerns there. Only two complaints...check-in was very slow. I was getting frustrated because there were all these employees buzzing around and greeting me...but none of them... More

Was this review helpful? Yes 1
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for the 4-star rating you gave your experience with us. We appreciate you noticing Rhonda’s efforts. We apologize for your initial Front Desk and the Restaurant experiences. I can assure you we will work hard to earn that 5th star when you visit us again. Thank you for staying with us. We truly look forward to your next... More

Hawaii
Contributor
13 reviews 13 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 28, 2014

The Sheraton Clayton Plaza is a nice (but not fabulous) hotel in the financial district in downtown St. Louis. As an SPG Lifetime Platinum member, I was given what I was told was an upgraded room on the club floor (14th floor). The room was, indeed, on the 14th floor, with a king bed. It's a little hard to imagine... More

Was this review helpful? Yes
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

We certainly appreciate you taking the time to provide many details regarding your recent experience at the Sheraton Clayton Plaza Hotel. I was disappointed to see the comment about the Wi-Fi signal being weak. We just upgraded the system to 50 MB. We will be reaching out to the vendor to trouble shoot that area of the hotel. It is... More

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Additional Information about Sheraton Clayton Plaza Hotel St. Louis

Also Known As:
Sheraton Clayton
Clayton Sheraton
Sheraton Clayton Plaza Hotel St. Louis Saint Louis, MO
Address: 7730 Bonhomme Avenue, Clayton, Saint Louis, MO 63105
Phone Number:
Location: United States > Missouri > Saint Louis > Clayton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Clayton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Clayton Plaza Hotel St. Louis 3.5*
Official Description (provided by the hotel):
Welcome to the Sheraton Clayton Plaza Hotel St. Louis in bustling downtown Clayton. Experience the fresh new look of our recently renovated guest rooms and meeting spaces. ... more   less 
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