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All 6 Clayton hotels

Sheraton Clayton Plaza Hotel St. Louis

3.5 of 5 Hotel   |   7730 Bonhomme Avenue, Clayton, Saint Louis, MO 63105
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68%
Ranked #4 of 6 hotels in Clayton
A recent review
4 of 5 stars reviewed 1 week ago
Eflaspo Dallas, Texas, United States
  • Reviews (445)
  • Photos (54)
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445 people have reviewed this hotel

Traveler rating
    183
    115
    81
    43
    23
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122
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152
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Dallas, Texas, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Fake eggs. Otherwise, a very nice place to stay. The room was excellent. And other breakfast options, were OK. Great location near Washington University, the park, and the St. Louis Science center. With free parking included, a good deal.

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Edwardsville, Il.
Top Contributor
114 reviews 114 reviews
47 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The property and rooms have a sort of industrial hotel feel. Everything appears to be in good condition.The rooms have adequate space and storage.The staff are friendly enough. The lobby is actually on the 3rd floor. The wifi works fine. The in room coffee maker uses Starbucks coffee/tea products. There are several dining options within walking distance of the hotel.... More

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Fishers, Indiana
Top Contributor
65 reviews 65 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is our second stay here in the past year. It will likely be our last. We bring a large swim team to this hotel each year for a big meet. We will be suggesting to our club a different "team hotel" in the future. I'm not sure where to start. Frankly, we have stayed in much cleaner Motels. The... More

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

I certainly appreciate you taking the time to write me concerning your recent stay at our hotel. While feedback from our guests is always welcome and of significant value, I was disturbed by our failure to meet the high standards we strive to maintain and of which you have every right to expect. We apologize for your disappointment. I am... More

Chicago, Illinois
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I spent 2 nights at this hotel for business. Small bathroom but clean. The only issue I had with this hotel is the elevator. You won't know if an elevator is heading up or down from the outside before you enter. If you're in a hurry you may be in a car to the opposite direction.

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for your recent comment designating us as a good business hotel. We were disappointed to learn the elevators were not working properly during your visit. We have reached out to your elevator service provider and they are researching how to operate the elevators in a more efficient manner. Again, thank you for taking the time to write. I... More

Toronto
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The room we booked was a one bedroom suite. i was staying with my wife and daughter. When i made the reservation I was assured that the pullout sofa was comfortable. When we checked in the room was dirty and the pullout was not only uncomfortable but stained and filthy. the only saving grace was the front desk staff tried... More

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for your posting. I was quite disturbed to read about the condition of your room when you recently stayed at our hotel. There is simply no excuse for the failures on our part. It appears that you did catch us at our worst, and for that I deeply apologize. I am confident that when you visit us again... More

McKinney, Texas, United States
Top Contributor
67 reviews 67 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Sheraton Clayton was a fine choice for an overnight business trip. There was nothing wrong with it (food - lunch and dinner - was average at best) but nothing particularly memorable either. They did easily grant me a (slightly) late checkout, which was appreciated.

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for taking the time out of your busy schedule to write us concerning your recent visit to our hotel. While we appreciate your designation as fine hotel, we will work hard during your next visit to make it a memorable experience so we may earn a 4 or 5 star rating. Thank you for your recent visit. More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel staff was pleasant and invested in the highest level of service and performance. All areas from front desk to concierge to banquet were on top of their game and dedicated to providing the best customer care. A great overall experience. Good job.

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for taking the time to write about the wedding weekend recently held at the Sheraton Clayton Plaza Hotel. We work very hard to make those once in a life time experiences something special to remember. We wish the bride and groom a long, healthy and prosperous life together. Please let us know when we may be your host... More

Hot Springs, Arkansas
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a bad experience upon check-in. Room was inspected by desk clerk and problem quickly fixed. good location and convenient to restaurants and shopping. Was just OK and thought that the rates were a little high for the hotel

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for taking the time to write about your Sheraton Clayton experience. We were delighted to learn that our Front Desk Associate was quick to respond to your need when you were not satisfied with your room. Many guests do enjoy our location for the shopping and restaurants in Clayton or at the Galleria Mall. We look forward to... More

Springfield, IL
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went down to STL to visit the Zoo for father's day weekend - did a priceline hunt and got a room for $68.00 - was hopeful that we would be able to get two queen beds (as there were 2 adults and 1 child in our party) however, it was a busy weekend and they did not have anything other... More

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Happy Father’s Day! We were delighted to learn we made a small contribution to the success of your Father’s Day celebration. Thank you for selecting the Sheraton Clayton Plaza Hotel. We look forward to your next visit. More

Overland Park, Kansas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel was ok. The room furniture was very cheap. I requested a king size bed, front desk agent ''switched'' it for me and said I would get a king....get up to my room still two double beds. Thankfully I got the two double beds cause the first one I tried to lay on was broken as if the box... More

Was this review helpful? Yes
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for sharing your experience with us. We were disappointed to learn we failed to meet your expectations with respect to a number of items. It is our goal to consistently provide the highest quality in both product and service and it is vital to our continued success to know when we have fallen short of our own high... More

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Additional Information about Sheraton Clayton Plaza Hotel St. Louis

Address: 7730 Bonhomme Avenue, Clayton, Saint Louis, MO 63105
Phone Number:
Location: United States > Missouri > Saint Louis > Clayton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Clayton Plaza Hotel St. Louis 3.5*
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Also Known As:
Sheraton Clayton Plaza Hotel St. Louis Saint Louis, MO
Clayton Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Welcome to the Sheraton Clayton Plaza Hotel St. Louis in bustling downtown Clayton. Experience the fresh new look of our recently renovated guest rooms and meeting spaces. ... more   less 
Number of rooms
259

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