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Sheraton Clayton Plaza Hotel St. Louis

3.5 of 5 7730 Bonhomme Avenue, Clayton, Saint Louis, MO 63105
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Sheraton Clayton Plaza Hotel St. Louis
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Sheraton Clayton Plaza Hotel St. Louis
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469 reviews from our community

Traveler rating
    190
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    85
    49
    23
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131
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163
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We had a wonderful stay at the Sheraton. Timothy took really great care of us, making our stay very special. I travel three weeks a month, and am very jaded with regards to hotels. But the Sheraton impressed me. It was clear that Timothy, and the entire staff, truly care about their guests and want to embody hospitality.

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Naperville, Illinois
Contributor
13 reviews 13 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

After a mix up of rooms and an hour wait we ended up on the 14th floor. It was a lovely room and a nice lobby but the elevators were very slow.The beds were comfortable and the room was clean but I wish it would of had a refrigerator or a microwave but being on the club floor we had... More

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for the perfect rating. It is always rewarding to hear how someone enjoyed sleeping on a Sheraton Sweet Sleeper bed. It was also nice to learn we had the opportunity to introduce you to a Sheraton Club experience. It is a great way to start or end your day. Please notice when making your next reservation with us,... More

Chapel Hill, North Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The Sheraton offered free shuttle from the airport. In comparison, the near-by Ritz-Carlton offered a $55 town car. The rooms were reasonably sized and reasonably clean for the financial district. The noise level was minimal. My interior room looked out on the swimming pool. Staff were extremely friendly and accommodating. Concierge and shuttle staff were far above average. Would stay... More

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for pointing out the great value we offer guests with our complimentary airport and local shuttle services. Your comments about our staff being extremely friendly and accommodating were great to hear. We are proud of our team and they are often the reason why guests select our location. It was wonderful to learn that you will be back.... More

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is located in a beautiful location - it's within walking distance of great restaurants, bars and places to shop. Area is safe and attractive for people not familiar with the location. When you first walk into the hotel the lobby is well lit and attractive just as you would expect a Sheraton hotel would be. Registration people were... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Room was clean and the beds were comfortable. I liked the option to Go Green--no need to change linens every day--and received $5 vouchers for each day to use at Alexander's. Breakfast bar was average with good coffee. Daily fees for parking and Wi-Fi in guest rooms. Convenient location to restaurants. All in all I would recommend this hotel for... More

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

We appreciate your support of Sheraton’s Make A Green Choice program. We are committed to protecting our environment. Thank you for the 4-star rating and for recommending us for business or other travel. More

Senior Contributor
33 reviews 33 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We reserved a two bedroom room for 4 adults and were very impressed with the size of the room. It was very clean also. One of the elevators was out of service so we spent an inordinate amount of time waiting for elevators. The nearby area is fantastic with many bars, restaurants and shops within walking distance.

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for the 4-star rating. We appreciate you pointing out how Clayton is a wonderful community and there are so many things to do in the area, including a nice variety of bars, restaurants and shops within walking distance. We are in the process of modernizing all our elevators and we are confident that when you return you will... More

De Soto, Missouri
Top Contributor
227 reviews 227 reviews
41 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here during conference. Great location, plenty of restaurants within walking distance (chipotle, diners, ethnic, Ruth Chris, etc.), Plenty of parking (daily fee), room clean and in good repair, no fridge, beds very comfortable. Pool is large, sparkling clean and temperature was perfect. Nice fitness room. Elevators limited in number (2 guest (1 broken) and 1 staff). Staff were very... More

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for taking the time to share your thoughts regarding your recent visit to the Sheraton Clayton Plaza Hotel. It is great to receive an excellent review that indicates our Associates are friendly and helpful. We were also delighted to learn you enjoyed your Sheraton Sweet Sleeper bedding and Sheraton Fitness, programmed by Core Performance. These are just two... More

Wisconsin
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed here for 1 night (thankfully no longer) on business. The hotel is very dated and run down with dark decor. The entire hotel had a stale, musty odor. One of the elevators was out of service which over-burdened the remaining 1 elevator. There really was nothing that I liked about this hotel, other than the convenient location. Next... More

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for your posting. I was quite disturbed to read about all of the problems associated with your recent stay at our hotel. There is simply no excuse for the many and varied failures on our part. It appears that you did catch us at our worst and for that I deeply apologize. We have a number of renovation... More

Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 2, 2014

This Sheraton is typical of the brand - rooms and common areas have updated furnishings, comfortable beds. The hotel was reasonably clean but we did notice a large amount of dust on bathroom light fixtures. If you are a rewards member, the breakfast and happy hour are nicely done. We didn't explore the neighborhood, as we were visiting family, but... More

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RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for the 4-Star rating provided us after your recent visit to the Sheraton Clayton Plaza Hotel. We appreciate you pointing out the hotel’s updated furnishings and the Sheraton Sweet Sleeper bedding. We take this opportunity to thank you for being an SPG member. It is our pleasure to provide you the Sheraton Club services you enjoyed. Your loyalty... More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed September 30, 2014

We had our wedding reception at the Sheraton Clayton Plaza. The event went off beautifully, the service and staff at the Sheraton made sure every detail was taken care of and perfect. The hotel paid special attention to the bride and groom, their parents, and their familys, making the experience that more positive. We had the cocktail hour in the... More

Was this review helpful? Yes
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review

Thank you for the 5-Star rating provided us after your recent event at the Sheraton Clayton Plaza Hotel. It was an honor to be the host for the wedding. We look forward to every opportunity to create special memories for our guests. We wish the bride and groom our very best. Whether it be for another special event or just... More

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Additional Information about Sheraton Clayton Plaza Hotel St. Louis

Address: 7730 Bonhomme Avenue, Clayton, Saint Louis, MO 63105
Phone Number:
Location: United States > Missouri > Saint Louis > Clayton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Clayton Plaza Hotel St. Louis 3.5*
Number of rooms: 259
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Also Known As:
Sheraton Clayton Plaza Hotel St. Louis Saint Louis, MO
Clayton Sheraton

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