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Hampton Inn St Louis/Chesterfield

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16201 Swingley Ridge Road, Chesterfield, MO 63017
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Hampton Inn St Louis\/Chesterfield
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367 Reviews from our TripAdvisor Community

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Maryland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stay here with our three dogs when we travel from Maryland to Colorado. We chose this hotel based on their pet policy as there is no fee for pets. The hotel is clean, rooms are spacious and bathrooms aren't outdated. Staff has always been friendly. I don't really have any complaints.

Helpful?
Thank Jennifer K
Cindy W, Manager at Hampton Inn St Louis/Chesterfield, responded to this review

I am so pleased that you enjoyed your stay with us, as did your fur baby. You probably found that the staff really loves dogs. : ) I hope you had a great trip and look forward to seeing you again. Please reach out if you need anything at all from us. Have a wonderful Winter! More 

Wichita, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel is very close to highway access. Many restaurants close by. Friendly check in and service. breakfast was good. Rooms need a little updating. Overall, good experience. I will stay here again when traveling for business.

Review collected in partnership with Hampton

Helpful?
Thank Jeremy Z
Cindy W, Manager at Hampton Inn St Louis/Chesterfield, responded to this review

Thank you so much Jeremy for your review of the hotel and area around us. I am so happy to see you had a great stay with us. I do want to let you know that we have started renovations on the hotel - as of August 2015. The pool area has been completely redone. We will be working on... More 

Chicago
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I have stayed at this hotel before, and our recent 1-night stay fully lived up to our expectations. The room was great and the costumer service excellent. We will definitely return in the future.

Helpful?
Thank Jay F
Cindy W, Manager at Hampton Inn St Louis/Chesterfield, responded to this review

Jay, It was an honor to serve you while you and your wife stayed with us. It truly is gratifying to hear that we were able to take good care of you while you were here. I sounds like we might be your routine place to stay when traveling through the area. I am glad to see this. We hope... More 

Russellville, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

The staff was very helpful and understanding of our family. We enjoyed our stay! The hotel was older but was very clean and the service upon arrival was excellent. We checked out and had to wait in line for a rather long time. The staff apologized but it seemed only one computer was working, but they were nice about it.... More 

Helpful?
Thank MoPaula
Cindy W, Manager at Hampton Inn St Louis/Chesterfield, responded to this review

Thank you so much for your online review of our hotel. I am so happy that you had a nice gathering with your family and that we were able to provide a space for you to do that. I am so sorry that you had to wait to check out. Our reservation software just updated to a new version which... More 

Cincinnati, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed January 1, 2016

I stayed at this hotel twice (one night each) between christmas and new years on the way across the country. I honestly do not understand the great reviews on this site. I think people are confusing this hotel with one that is about a mile west closer to the spirit of st louis airport. This hotel on swingley ridge road... More 

Helpful?
Thank Joseph60993
Cindy W, Manager at Hampton Inn St Louis/Chesterfield, responded to this review

I appreciate your candor and details about your stay.. Please accept my apologies for all the issues you experienced with us. This review is being used as a tool to share with the staff. We are always looking for ways to improve anything and everything for our guests, and your feedback is great asset to have for us to lock... More 

Chattanooga, United States
1 review
5 of 5 stars Reviewed December 26, 2015

I am always looking for a good hotel at a fair price. This hotel delivered. It had one of the cleanest bathrooms I have seen in a hotel, bed was comfy, the breakfast was good, with fresh fruit, a variety of cereals, breads for toast, waffles, eggs, bacon, and the price was right. We will definitely stay here again!

Review collected in partnership with Hampton

Helpful?
Thank Callie T
Cindy W, Manager at Hampton Inn St Louis/Chesterfield, responded to this review

Thank you so much Callie for the excellent review of our hotel. I appreciate your feedback and will be sure to share with the staff. It's always nice to read these when we do our team huddles. Thank you so much! Hope you have a wonderful New Year!! More 

Chesterfield MO, United States
1 review
5 of 5 stars Reviewed December 25, 2015

We were looking for a good hotel near I-64 on the west side of St. Louis. We had not stayed at this Hampton Inn before but we are Hilton loyalty members so we tried this one out. It did not disappoint! The desk staff was very helpful and even mailed the watch my husband left in our room to our... More 

Review collected in partnership with Hampton

Helpful?
Thank Cynthia A
Cindy W, Manager at Hampton Inn St Louis/Chesterfield, responded to this review

Thank you from one Cynthia to another. : ) I am so happy that you enjoyed your stay and that the staff was able to help in any way they could. We look forward to your return visit. Happy New year!! More 

Kearney, MO, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 14, 2015

very friendly staff is mindful of making the customer feel welcome; well pleased with the amenities and overall value; we'll stay there again and gladly recommend this hotel to anyone who plans on staying in the Chesterfield, MO. area

Review collected in partnership with Hampton

Helpful?
Thank Helmuth H
Cindy W, Manager at Hampton Inn St Louis/Chesterfield, responded to this review

hank you so much for the wonderful review of the hotel and the area surrounding us. I am so glad you were comfortable staying with us. We hope that you will make a trip back to visit us again soon. Again, thank you and Merry Christmas and Happy New Year! More 

Norman
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 13, 2015

I stayed here because it was close to the location I had to visit daily. Overall the staff were nice but I experienced the cleaning staff walking into my room unannounced or without letting me walk to the door before they came in. The breakfast is the usual but the staff were friendly. This is a good location in spite... More 

Review collected in partnership with Hampton

Helpful?
Thank Coretta H
Cindy W, Manager at Hampton Inn St Louis/Chesterfield, responded to this review

Thank you for your review of our hotel. We value your candor, and I’m sorry to hear that your experience was less than satisfactory. We want every guest at our hotel has a comfortable and enjoyable stay. I’m sorry that this was not the case for you. I would love to try and rectify the situation, so if you don't... More 

Glendale, Arizona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 12, 2015

I was immensely impressed with the Breakfast Staff. As I was finishing my wonderful breakfast, a sight-impaired gentleman was assisted by the Manager into the Dining Area. He was called away for another matter and the lady taking care of the area jumped right in and took care of this man. Asking what he would like for breakfast, getting it... More 

Helpful?
Thank Tracey B
Cindy W, Manager at Hampton Inn St Louis/Chesterfield, responded to this review

Thank you so much Tracey for your kind words. I am pretty proud of our staff. Each person has such a caring personality. I am glad that you were able to see that. So glad you had a great stay with us too. Merry Christmas and Happy New Year. More 

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