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All 14 Chesterfield hotels

Hilton Garden Inn St. Louis Chesterfield

3.0 of 5 Hotel   |   16631 Chesterfield Grove Rd, Chesterfield, MO 63005
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Hilton Garden Inn St. Louis Chesterfield
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79%
Ranked #3 of 14 hotels in Chesterfield
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Kathryn S stilwell, United States
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194 people have reviewed this hotel

Traveler rating
    115
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    29
    6
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
stilwell, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This location is in the process of updating their furniture and it looks great! However, they still need to replace the front entrance doors with automatic doors so that it is easier for those traveling with multiple bags to enter and exit the front lobby.

Review collected in partnership with Hilton Garden Inn

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MichaelRodgers, General Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you for taking the time to write such a kind review! We are currently in discussion about updating not only the rooms but automatic doors as well! This will definitely help with ease of checking in and improve overall guest satisfaction and perception of the property! If there is anything I can do for you while you are ever... More

Lakeland, Tennessee
1 review
4 of 5 stars Reviewed 4 weeks ago

This was my first stay at this hotel and I was pleased overall. The personnel were friendly and informative. The hotel had all the amentities you could ask for, but the only thing keeping me from giving it an excellent rating were the entry doors to the property. Trying to hold a door open while holding a child and wheeling... More

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travisyoung, General Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor. I appreciate the kind comments about the hotel and staff. The automatic front doors are something that has been discussed when we receive new case goods in the guest room by the end of the year. With a brand new lobby and new case goods in the... More

Charlotte, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Good hotel. Very helpful/friendly staff. Good breakfast. Fitness center very limited. I hope they do something about the fitness center. this ridiculous system won't let me post my survey unless I have at least 200 characters in it..... We hold these truths to be self-evident, etc. etc.

Review collected in partnership with Hilton Garden Inn

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travisyoung, General Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you for taking the time to complete a review of our hotel on Trip Advisor. I appreciate the kind comments about the staff. I do apologize about your experience in the fitness center. We have a deal now with the Chesterfield YMCA to aloow our guests to have full range of their facilities seven days a week. It is... More

1 review
5 of 5 stars Reviewed March 10, 2014

We, a family of four, stay here a fair amount mostly for hockey tournaments. And if something is not quite perfect about our stay, the manager Travis, goes out of his way to make it right and then some. He has more than earned our current and future loyalty for his outstanding customer service. Stay here worry free.

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travisyoung, General Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you for taking the time to come to TripAdvisor to review your most recent stay with us. I appreciate the kind comments about the hotel and the staff. Without them passing the information along to me, I never would have known. Problems will occur and we do try and meet and exceed the guest's expectations. I am glad that... More

Chesterfield, United States
1 review
5 of 5 stars Reviewed March 6, 2014

Upon arrival I was greeted with a smile and that I was selected as guest of the day. This was a pleasant surprise. The guest services personel were very nice and courteous. This is a hotel that I will stay in the future!

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travisyoung, General Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

I appreciate the time to come to Trip Advisor to review your stay with us. Thank you so much for the kind words regarding the hotel, especially the staff. We have an amazing staff here and proud to be working with a staff that's number one focus is the guest. If there is anything else you would like to mention... More

Vienna, United States
1 review
5 of 5 stars Reviewed March 3, 2014

This was my first stay at this property and it was a very good experience. The staff was very polite and helpful and the hotel amenities appear fresh and new or in very good condition. The internet speed was fantastic and complimentary for ALL guests. My work often requires downloads of large files and there was no lag in the... More

Review collected in partnership with Hilton Garden Inn

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travisyoung, General Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you so much for taking the time to come to TripAdvisor to review your stay with us. I am so glad you had a positive experience with us. The internet is quite fast and glad that you were able to download the files you needed for work. The free internet is a great feature with HGI and glad you... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed February 28, 2014

I was holding a meeting at this facility and the staff was very helpful in getting that set up and keeping my event attendees happy. Room was reasonable and quiet. Like the free internet access for being a Gold Member.

Review collected in partnership with Hilton Garden Inn

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travisyoung, General Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you for taking the time to come to Trip Advisor to review your stay with us. I am glad that you had a great experience with your meeting with us. I am glad the staff was able to get you squared away during your time with us. If there is anything else you would like to mention or anything... More

Atlanta, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2014

The staff is so friendly and kind. The beds can be adjusted for firmness!!! It is located where it is easy to get to the interstate and the Chesterfield Mall is just around the corner. There is always a fresh pot of coffee on. It doesn't take a long time to get from the parking lot to the lobby as... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
travisyoung, General Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you for taking the time to review our hotel here on TripAdvisor. Thank you so much for the kind words from your stay with us. It means a lot that we were able to give you the hospitality you have come to expect from Hilton. I understand the need for coffee at different times and glad that you take... More

Buffalo, NY, United States
1 review
5 of 5 stars Reviewed February 3, 2014

Rooms are nice! Service is great and fitness center has basic workout equipment suitable for most travelers. Lots of shopping and restaurants nearby too. Highway entrance is very close. About 25 minutes from airport

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
travisyoung, General Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you for taking the time to complete a review of our hotel here on TripAdvisor. I appreciate the kind words about the hotel and the staff here. We do have plenty of shopping and restaurants around us. On top of the fitness center on property, we have a great partnership with the local YMCA that is one of the... More

Kansas City, Missouri
2 reviews
5 of 5 stars Reviewed January 22, 2014

I reserved the room with a combination of points and cash. Room clean, staff wonderful. As a gold member I receive free buffet breakfast but i would recommend it if you have to pay for it. Good selection, quality and reasonable price,

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
travisyoung, General Manager at Hilton Garden Inn St. Louis Chesterfield, responded to this review

Thank you for taking the time to come to TripAdvisor to review our hotel. I appreciate the kind words about the staff and the hotel. The breakfast is a favorite of many here and the best bang for your buck as you head out there door in the morning. If there is anything else you would like to mention or... More

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Additional Information about Hilton Garden Inn St. Louis Chesterfield

Also Known As:
Hilton Garden Inn St. Louis Chesterfield Hotel Chesterfield
Hilton Garden Inn St. Louis Chesterfield Hotel
Hilton Garden Inn Chesterfield
Hilton Chesterfield
Chesterfield Hilton
Address: 16631 Chesterfield Grove Rd, Chesterfield, MO 63005
Phone Number:
Location: United States > Missouri > Chesterfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Chesterfield
#6 Family Hotel in Chesterfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn St. Louis Chesterfield 3*
Official Description (provided by the hotel):
The Hilton Garden Inn St. Louis/Chesterfield hotel is near the popular Chesterfield Outlet Malls and only 20 minutes from Lambert-St. Louis International Airport. The hotel also provides a free shuttle service within a 5-mile radius. Guests also receive complimentary WiFi. ... more   less 
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