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Residence Inn St. Louis Chesterfield

Certificate of Excellence
3.0 of 5
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15431 Conway Road, Chesterfield, MO 63017
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Residence Inn St. Louis Chesterfield
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Ranked #9 of 13 Hotels in Chesterfield
Certificate of Excellence
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56 reviews from our community

Traveler rating
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    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nebraska
Top Contributor
60 reviews 60 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

Incredible room: two beds (one up a flight of inside stairs with its own private bathroom, and the other on the main floor with yet another bathroom). As a Platinum member of Marriott's loyalty program, I have done a considerable amount of traveling. Herman (the representative of Guest Services) not only helped me with my luggage (no elevator for this... More 

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Hemlock, Michigan
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 3 weeks ago

My wife and I were in St. Louis for the World Robotics Championships at the Edward Jones Dome in downtown St. Louis. All the hotels downtown were full so we chose the Residence Inn in Chesterfield. Three of the robotics teams were staying there as well. Our room was very clean and very quiet even though there were 120 teenage... More 

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Troy A, Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you for staying at the Chesterfield Residence Inn by Marriott. I will pass on the kind words to the staff. Thank you. More 

Greenville, South Carolina
Top Contributor
387 reviews 387 reviews
61 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed April 17, 2015

Tucked away just off of I 64 in a very nice part of Metro St Louis. The hotel is nice and quiet and the staff couldn't be nicer or more helpful. The breakfasts are adequate and the Managers party on Monday evening was nice. The rooms are clean and up to date. I would highly recommend this location due to... More 

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Janet F, General Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you so much for the kind words regarding your stay at the Residence Inn Chesterfield. I appreciate your taking the time to provide feedback, and have shared your comments with the staff . I hope we can serve as your host during your next visit to the Chesterfield area. More 

Saint Louis, Missouri
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 8, 2015

Clean room with a great modern kitchen where we cooked a nice meal for dinner. My only complaints are that the couch was small and tacky, and you could hear every footstep in the room above us. This wouldn't by my first choice for a romantic weekend again, but it would definitely be practical for a business trip or a... More 

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Troy A, Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you for choosing the Chesterfield Residence Inn by Marriott. Next time you visit us please call me and I will make sure you are put on the second floor. More 

Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 29, 2015

You know, I've never had a bad experience at any Residence Inn I've ever stayed in. Generally it was a good stay! The only small complaint was the ceilings seemed paper thin- and could hear people walking all around upstairs through the night. Otherwise, the desk lady (Kesha) was wonderful- and very nice! Definitely would give this place my business... More 

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Troy A, Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you for staying with us at the Chesterfield Residence Inn by Marriott. I have shared your kind words with Kesha. I'm not sure if your company has a corp. rate with us. If you would like to have your company stay with us on a regular basis please contact me directly and we will see what we can do.... More 

Houston
Top Contributor
52 reviews 52 reviews
34 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 22, 2015

This hotel is about a 30 minute drive from the airport. The rooms smell smoky, but are clean. The gym is a joke and there are only 2 treadmills, 1 elliptical, and free weights. The hotel does offer a comprehensive breakfast with options for all, except basic coffee. Some nights they offer meals or other snacks for the guests. The... More 

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Troy A, Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you for staying at the Chesterfield Residence Inn by Marriott. I know the gym is small but we do our best with the limited space we have. The new RI Mix is replacing the Evening Social meal with more of a networking environment. All Residence Inn's are required to participate. The BBQ on Tuesdays is the only meal offered.... More 

Minneapolis, MN
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 11, 2015

I stayed at this hotel for a week while in town on business. The property looks a bit dated/tired - but was adequate. The rooms have a full kitchen, and the layout is typical of the "older" Residence Inns. There are units on the 2nd floor - with steps leading up to them - so keep this in mind if... More 

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Janet F, General Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you so much for your staying with us and for taking the time to offer feedback. I apologize for not meeting your expectations in, but thank you for your kind words regarding the service Troy provided you. I have shared your feedback with the staff so that we can ensure guests do not encounter similar issues. More 

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 30, 2014

Recently stayed at this location. hotel staff is very nice and professional. cleaning crew is exceptional. Hotel has not been refreshed. rooms have OK furnishings. Mattress was good. clean place. Food offered is horrible and kitchen staff is untrained. most of the time scrambled eggs were served with this green spice or something added. Not sure why, probably because the... More 

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Janet F, General Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you so much for staying with us, and for providing feedback regarding the hotel and service. I appreciate the kind words regarding the service and cleanliness of the property, but feel terrible you feel our breakfast did not meet your expectations. I have shared your comments with the appropriate staff so that we can ensure other guests do not... More 

Memphis, Tennessee
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 5, 2014

This is your typical "extended stay" hotel. It had a stove, full size frig, microwave (GE appliances) There was also a desk area, sitting area and a king size bed. The tub/toilet are separated from the mirror/vanity/hair dryer, which is nice - one can shower while another dries hair. It does however make the shower area very small. The room... More 

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1 review
5 of 5 stars Reviewed October 17, 2014

The company I work for checked us all in and my experience will never be forgotten! Everything was so convenient! The people who consistently represented the brand, the staff, and even Missouri with positivity and attitude were (Front Desk) Herman, Linda, Troy, Kesha, and Tony (Breakfast Hosts) Linda, and Jackie. All housekeeping staff were stupendous making this place feel like... More 

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