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Residence Inn St. Louis Chesterfield

3.0 of 5
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15431 Conway Road, Chesterfield, MO 63017
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Residence Inn St. Louis Chesterfield
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Ranked #9 of 13 Hotels in Chesterfield
A recent review
5 of 5 stars reviewed yesterday
krandy21784 Greenville, South Carolina
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54 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greenville, South Carolina
Top Contributor
367 reviews 367 reviews
54 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed yesterday NEW

Tucked away just off of I 64 in a very nice part of Metro St Louis. The hotel is nice and quiet and the staff couldn't be nicer or more helpful. The breakfasts are adequate and the Managers party on Monday evening was nice. The rooms are clean and up to date. I would highly recommend this location due to... More 

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Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Clean room with a great modern kitchen where we cooked a nice meal for dinner. My only complaints are that the couch was small and tacky, and you could hear every footstep in the room above us. This wouldn't by my first choice for a romantic weekend again, but it would definitely be practical for a business trip or a... More 

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Troy A, Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you for choosing the Chesterfield Residence Inn by Marriott. Next time you visit us please call me and I will make sure you are put on the second floor. More 

Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You know, I've never had a bad experience at any Residence Inn I've ever stayed in. Generally it was a good stay! The only small complaint was the ceilings seemed paper thin- and could hear people walking all around upstairs through the night. Otherwise, the desk lady (Kesha) was wonderful- and very nice! Definitely would give this place my business... More 

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Troy A, Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you for staying with us at the Chesterfield Residence Inn by Marriott. I have shared your kind words with Kesha. I'm not sure if your company has a corp. rate with us. If you would like to have your company stay with us on a regular basis please contact me directly and we will see what we can do.... More 

Houston
Top Contributor
53 reviews 53 reviews
35 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is about a 30 minute drive from the airport. The rooms smell smoky, but are clean. The gym is a joke and there are only 2 treadmills, 1 elliptical, and free weights. The hotel does offer a comprehensive breakfast with options for all, except basic coffee. Some nights they offer meals or other snacks for the guests. The... More 

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Troy A, Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you for staying at the Chesterfield Residence Inn by Marriott. I know the gym is small but we do our best with the limited space we have. The new RI Mix is replacing the Evening Social meal with more of a networking environment. All Residence Inn's are required to participate. The BBQ on Tuesdays is the only meal offered.... More 

Minneapolis, MN
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 11, 2015

I stayed at this hotel for a week while in town on business. The property looks a bit dated/tired - but was adequate. The rooms have a full kitchen, and the layout is typical of the "older" Residence Inns. There are units on the 2nd floor - with steps leading up to them - so keep this in mind if... More 

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Janet F, General Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you so much for your staying with us and for taking the time to offer feedback. I apologize for not meeting your expectations in, but thank you for your kind words regarding the service Troy provided you. I have shared your feedback with the staff so that we can ensure guests do not encounter similar issues. More 

Dallas, Texas
2 reviews
2 of 5 stars Reviewed December 30, 2014

Recently stayed at this location. hotel staff is very nice and professional. cleaning crew is exceptional. Hotel has not been refreshed. rooms have OK furnishings. Mattress was good. clean place. Food offered is horrible and kitchen staff is untrained. most of the time scrambled eggs were served with this green spice or something added. Not sure why, probably because the... More 

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Janet F, General Manager at Residence Inn St. Louis Chesterfield, responded to this review

Thank you so much for staying with us, and for providing feedback regarding the hotel and service. I appreciate the kind words regarding the service and cleanliness of the property, but feel terrible you feel our breakfast did not meet your expectations. I have shared your comments with the appropriate staff so that we can ensure other guests do not... More 

Memphis, Tennessee
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 5, 2014

This is your typical "extended stay" hotel. It had a stove, full size frig, microwave (GE appliances) There was also a desk area, sitting area and a king size bed. The tub/toilet are separated from the mirror/vanity/hair dryer, which is nice - one can shower while another dries hair. It does however make the shower area very small. The room... More 

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1 review
5 of 5 stars Reviewed October 17, 2014

The company I work for checked us all in and my experience will never be forgotten! Everything was so convenient! The people who consistently represented the brand, the staff, and even Missouri with positivity and attitude were (Front Desk) Herman, Linda, Troy, Kesha, and Tony (Breakfast Hosts) Linda, and Jackie. All housekeeping staff were stupendous making this place feel like... More 

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Houston, Texas
Top Contributor
109 reviews 109 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 23, 2014 via mobile

We stayed in a penthouse suite for a long weekend. This was great for our needs and gave us 2 bathrooms (1 upstairs in the loft and 1 downstairs) and a kitchen area. It was all very clean and well maintained. The staff were all very friendly. The pool area was small but again well maintained with pool towels to... More 

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From Here to There
Top Contributor
81 reviews 81 reviews
32 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 15, 2014

This is one of the older townhouse style Residence Inns that has been taken care of very well. The room was clean and comfortable, although I'm not a fan of "triple sheeting" which has become rampant in the industry the last few years.

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