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All 13 Chesterfield hotels

Comfort Inn & Suites Chesterfield

2.5 of 5 Hotel   |   18375 Chesterfield Airport Road, Chesterfield, MO 63005
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Comfort Inn & Suites Chesterfield
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Ranked #10 of 13 Hotels in Chesterfield
A recent review
3 of 5 stars reviewed 4 weeks ago
Andrew32034 Fernandina Beach, Florida
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100 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Fernandina Beach, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Its not the nicest place ever, but a pretty good value for the money. Clean room and comfortable bed. A little dated but not bad. Although its rated average, its a little better than average. Nothing stands out, but the service was excellent. Wifi is slow, but then I haven't yet found a location that has great speedy wifi.

Was this review helpful? Yes 4
Adam E, General Manager at Comfort Inn & Suites Chesterfield, responded to this review

Andrew, Thank you for filling out this review as customer feedback is very important to us. On the positive side I am glad to hear that you thought the value of our hotel was good and that you enjoyed a clean, comfortable room. We do strive to be better than average, as you stated, but realize some upgrades could help.... More

Savoy, Illinois
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 5, 2014

I guess I was expecting a little bit more from a hotel in Chesterfield when I booked this hotel. The service at the hotel was excellent but the rooms were nothing special and were pretty dated. This is a good middle of the road hotel but don't expect a luxurious experience by any stretch. The breakfast was a little bland... More

Was this review helpful? Yes 4
Adam E, General Manager at Comfort Inn & Suites Chesterfield, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out this review as I found a lot of constructive feedback throughout. On the good side, I am very happy to hear that you thought our staff service was excellent, as we do strive for that. I am also happy to hear your kids loved the breakfast selection but... More

Seneca, Missouri
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 3, 2014

We travel to Chesterfield regularly for medical appts. The staff is always friendly and our room has always been clean. I make our reservations by phone each time and have never had any issues. The person taking my reservation is always professional and friendly.

Was this review helpful? Yes 3
Adam E, General Manager at Comfort Inn & Suites Chesterfield, responded to this review

Laura, Thank you for taking the time to fill out this review and for providing such positive remarks. We love to see our guests return regularly as that means we are providing consistency across the board. We appreciate the fact you find our staff friendly and professional, along with our room cleanliness. Thanks again for your business and we hope... More

Burrton, Kansas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2014

I have stayed here before and will stay again when in area the rooms are great, the staff is friendly, the breakfast is great, the evening snack are great, motel is easy to get to. motel is fine place to stay

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Adam E, General Manager at Comfort Inn & Suites Chesterfield, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete this survey and for providing us with positive customer feedback. Its always nice to see nice comments around the board, from location, to staff service, to food & beverage. We greatly appreciate your business as a repeat customer and hope to see you again in the very... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 30, 2014 via mobile

We've gone to St. Louis for the last 2 years..stayed at the Comfort Inn both times..very clean..great location for the places we were going..very friendly staff and wonderful breakfast..will stay there every time we go

Was this review helpful? Yes 2
Adam E, General Manager at Comfort Inn & Suites Chesterfield, responded to this review

Dear Valued Guest, Thank you so much for the excellent review and time you spent to provide us this feedback. We always love to see and appreciate repeat customers, along with consistently satisfied guests. We are glad you found the cleanliness up to your satisfaction, found our staff friendly, and enjoyed our breakfast selection. It sounds like you plan to... More

Springfield, Missouri
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 24, 2014 via mobile

This hotel is just gross. I've stayed at cheaper hotels (including Comfort Inn's) that are cleaner than this. You can just tell that it is not well maintenanced. I checked in late in the evening and the tile was super dingy and dirty, the carpet has stains all over it and the entire hotel smells like smoke. If I was... More

Was this review helpful? Yes 6
Adam E, General Manager at Comfort Inn & Suites Chesterfield, responded to this review

Dear Guest, I am very sorry to hear that you did not enjoy your stay at our hotel. I sincerely apologize for what you saw as a lack of cleanliness as we do aim for a much higher standard than you experienced. We are in the process of deep cleaning our bathroom floor tiles and have a plan for proper... More

Quincy, Illinois
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 22, 2014

We stayed here over the weekend of July 19th. We got the hotel from Priceline Express Deals. Check-in was a breeze. The room was clean, and tidy, with a big HDTV in the room. Besides the reduce rate, the real gem of this hotel was the free breakfast in the morning. They had biscuits and gravy, potatoes, eggs, sausage patties,... More

Was this review helpful? Yes 3
Adam E, General Manager at Comfort Inn & Suites Chesterfield, responded to this review

Matt, Thank you for taking the time to review our hotel as customer feedback is very important to us. We always like to see positive comments and we're glad to see you enjoyed your stay. I am happy to hear you really enjoyed our breakfast selection, along with our overall cleanliness and staff service. On behalf of our team I... More

Lombard, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 17, 2014

Need I say more? The hotel seemed like a cheap property, bathrooms, as other reviewers noted, were cramped. All in all,it is in need of an update and thorough cleaning. Then I got bit in the middle of the night, and checked out! Don't stay here!

Was this review helpful? Yes 5
Adam E, General Manager at Comfort Inn & Suites Chesterfield, responded to this review

Dear Valued Guest, I am so sorry to hear of the incident you reported. I assure you that our reputation is to assure cleanliness and that your incident shocked us as much as it shocked you. I know we have taking all the necessary precautions to assure no one has that happen in the future. I believe we have talked... More

illinois
Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 15, 2014

This hotel is listed as 2.5 star on Priceline. It is clean, but I would say it is more 2 star than anything. While clean, it is very cramped feeling and the bathrooms are miniscule. the indoor pool is the size of about six normal hot tubs. It is a wood frame building with no insulation, you can hear the... More

Was this review helpful? Yes
Adam E, General Manager at Comfort Inn & Suites Chesterfield, responded to this review

Thank you for taking the time to fill out this Trip Advisor survey. Constructive feedback from our guests is very important for us in order to know where we are succeeding and where we can improve within our capabilities. We do strive for cleanliness and great service so I am glad to hear you thought our property was clean. Unfortunately... More

São Paulo, Brazil
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 19, 2014

The staying on this hotel was very pleasant. The staff is nice, the indoor pool is fine (but the water could be a little bit hotter). It's pretty close to premium outlet, so it's good for the ones doing a shop trip. They have plenty of parking spaces, so it's not hard to park if you arrive late. There are... More

Was this review helpful? Yes
Adam E, General Manager at Comfort Inn & Suites Chesterfield, responded to this review

Mauricio, Thank you very much for taking the time to fill out a Trip Advisor review about our property. I am glad to hear you found the location convenient...from outlet mall shopping to restaurants, to Wal-mart and the gas station across the street. I was also glad to hear you found the hotel and your room clean and comfortable during... More

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Additional Information about Comfort Inn & Suites Chesterfield

Address: 18375 Chesterfield Airport Road, Chesterfield, MO 63005
Phone Number:
Location: United States > Missouri > Chesterfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Chesterfield 2.5*
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Also Known As:
Comfort Inn & Suites Chesterfield Hotel Chesterfield
Comfort Inn And Suites Chesterfield
Comfort Inn Chesterfield
Chesterfield Comfort Inn

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