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Doubletree by Hilton Hotel St Louis - Chesterfield

3.5 of 5 16625 Swingley Ridge Road, Chesterfield, MO 63017
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#3 of 13 Hotels in Chesterfield
489 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Doubletree by Hilton Hotel St Louis - Chesterfield
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Doubletree by Hilton Hotel St Louis - Chesterfield
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489 reviews from our community

Traveler rating
    245
    121
    59
    38
    26
See reviews for
161
76
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179
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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    (116)
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St Louis, United States
1 review
1 of 5 stars Reviewed yesterday NEW

This hotel doesn't care about your business or Honors status. The desk staff made a mistake and placed me in the wrong room, then compounded the problem by billing me for the higher rate! Take my advice and stay at one of the many other hotels in the area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Worcester, United Kingdom
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for a conference and had no complaints at all. Excellent business facilities and good rooms. They have extensive leisure facilities, outdoor and indoor swimming pools, tennis courts, gym etc. but we didn't have time to try them out.

Was this review helpful? Yes
Springfield, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Nice hotel but housekeeping dropped the ball on our first night. They did not clean our room after the first night. Very unhappy about that. Had to call the front desk twice to get everything we need for our next night stay. They did clean it on our second night stay. Little over price compared to other hotels in the... More

Review collected in partnership with DoubleTree by Hilton

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Overland Park, Kansas
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Great hotel, great staff, beautifully renovated. Although this is not a "new" hotel, the restoration made it appear new. The bed was very comfortable, and the lighter weight comforter was much better than the super heavy ones most places seem to now supply.

Review collected in partnership with DoubleTree by Hilton

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Memphis, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

My wife & I came up and stayed at the Doubletree Hotel in Chesterfield, Mo. We had a wonderful time while there. My wife really likes the Chesterfield area and wants to stay, shop & eat in that area when we come to visit. I'm still looking to stay in downtown St. Louis some time in the near future, but... More

Review collected in partnership with DoubleTree by Hilton

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Buffalo, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel lobby and meeting rooms were like sitting in a meat locker. Wallpaper was coming off in the bathroom and dust on the bed headboard was from several weeks of not dusting. Staff were helpful and the food and service were very good.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for writing a review on Trip Advisor. Comments from our guests are so important to our team. I want to personally apologize for the temperature in your meeting room. I have forwarded this review to the chief engineer to look at the air conditioner in your room.i am pleased that the staff was helpful while you stayed at... More

Maryland
1 review
5 of 5 stars Reviewed 1 week ago

We had a great stay at the Doubletree Chesterfield, MO. The location was great and the Staff was execellent. And Ms Antoinette was sheer delight to be around. Would not mind returning again. We will return to this hotel becuase of the wonderful stay we had. Kim Zimerman was great also she had so many smiles and laughs.

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for writing a review on Trip Advisor. Comments from our guests are so important to our team. I am pleased that you enjoyed your stay with us. We hope to see you in the future for another stay vacation. If you have any further comments please do not hesitate on contacting me via e-mail or by phone. Thank... More

Raleigh, United States
1 review
2 of 5 stars Reviewed 1 week ago

After a full day's drive, we were ready to relax and see the first episode of the Roosevelt series on PBS. It took over 45 minutes to finally get the room changed, and we missed it. Not happy. Not happy at all.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for writing a review on Trip Advisor. Comments from our guests are so important to our team. I wanted to personally apologize that you were not able to watch your show. It was nice chatting with you on the phone earlier this week to solve the issue regarding your tv show. If you have any further comments please... More

Chicago, IL
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Greeted by friendly staff Kim, Antoinette and Darryl, very helpful and joked with us while checking in. They gave us free internet and free breakfast throughout our stay. What an awesome start to our wonderful stay. We would def come back, hotel was clean, nice amenities, the works.

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for writing a review on Trip Advisor. Comments from our guests are so important to our team. I am very happy to have met all five of you that weekend. Guests like you really make the team shine. We hope to see all of you for another week end getaway. Thank you, Kim Zimerman More

South Dakota
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is so easy to access. Close to restaurants, shopping, etc. Rooms are clean, bar/lobby is great and the beds are very comfortable. The entire staff we interacted with was very friendly & James in the Cafe is awesome!!!

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for writing a review on Trip Advisor. Comments from our guests are so important to our team. I am pleased you enjoyed your stay with us. I am glad that everyone you encountered with was friendly especially James in the cafe. If you have any further comments please do not hesitate on contacting myself or Vernita Parks. Thank... More

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Additional Information about Doubletree by Hilton Hotel St Louis - Chesterfield

Address: 16625 Swingley Ridge Road, Chesterfield, MO 63017
Phone Number:
Location: United States > Missouri > Chesterfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel St Louis - Chesterfield 3.5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Doubletree Hotel And Conference Center St. Louis
Doubletree Hotel Chesterfield
Doubletree St Louis
Doubletree Chesterfield
Chesterfield Doubletree

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