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Doubletree by Hilton Hotel St Louis - Chesterfield

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16625 Swingley Ridge Road, Chesterfield, MO 63017
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Doubletree by Hilton Hotel St Louis - Chesterfield
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Doubletree by Hilton Hotel St Louis - Chesterfield
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637 Reviews from our TripAdvisor Community

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Traveler rating
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    75
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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  • Spanish first
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  • All months
    (637)
  • Mar-May only
    (162)
  • Jun-Aug only
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  • Dec-Feb only
    (122)
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Winchester, Illinois
Level Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here while attending a concert at the Hollywood Casino Ampitheatre. Great hotel with very comfy beds! Make sure you get a cookie at check in...they are delicious. Our rooms were not ready at check in so they gave us free breakfast coupons which was nice. Good customer service! Fun little bar! Only complaint...wish the bathrooms were a little larger.

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write a review on Trip Advisor, comments from our guests are so important to our team. I wanted to personally apologize for the delay on your checkin process. I am glad that the guest agent gave you complimentary breakfast for the morning. We hope to see you in the future for another great... More 

Centralia, Illinois
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was taking my son shopping in the area and decided to stay overnight, so I booked a room here. Check-in is at 3pm. We arrived around 4pm and the room wasn't ready, the front desk lady was very nice and said it would be about 10 minutes. A crowd of people came to check-in so we waited around 20-25... More 

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write a review on Trip Advisor. Comments from our guests are so important to our team. I wanted to personally apologize for the delay on your checkin process.I am pleased the the guest agent gave you complimentary breakfast for the next morning. I have forwarded this review to the executive housekeeper regarding the... More 

Merritt Island, Florida
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

this is an older hotel, a resort actually with indoor Olympic sized pool as well as an indoor lap pool, tennis courts, and the Chesterfield Health Club on premises. The hotel room was clean, large and comfortable with flat screen tv. Need to update to have USB ports for business people. The staff were extremely friendly and the hot breakfast... More 

Was this review helpful? Yes 1
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write a review on Trip Advisor. Comments from our guests are so important to our team. I am glad you enjoyed your stay with us. We hope to see you in the future for another great stay. If you have any further comments please do not hesitate on contacting me. Thank you, Kim... More 

Atlanta, GA
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

*** What I Liked *** -- The hotel is adjacent to a local sporting club and hotel guests have access to the club. This includes all sorts of exercise machines, not just the typical treadmills and ellipticals. Large outdoor pool, tennis courts, etc. Check out the pictures on the Doubletree web site and see for yourself! -- Great breakfast. Paying... More 

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write a review on Trip Avisor. The comfort and quality do our guests are so important to our team. I am glad that you enjoyed the amenities at our hotel. I have forward this review to the chief engineer regarding the hvac unit.We hope to see you in the future for another wonderful... More 

St. Louis, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We always stay here. The staff is great and the hotel is great. The pool is always clean and enjoyable. We like to exercise and play tennis and the hotel has a great workout facility and plenty of tennis courts. Indoor and outdoor. The rooms and beds are comfortable and fairly quiet and clean. My experiences with the staff have... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write a review on Trip Advisor. Comments from our guests are so important to our team. I am pleased you enjoyed your stay and our athletic club. We hope to see you in the future for another wonderful stay. If you have any further comments please do not hesitate on contacting me. Thank... More 

Collierville, United States
1 review
3 of 5 stars Reviewed 1 week ago

Stayed at hotel 4 nights with my family reunion. Hotel was booked to capacity. I did not get housekeeping service during my stay. Housekeeper would ask me if I needed service and I'd say yes but, she would never show up. One day I had the do not disturb sign on the door but the other three days I wanted... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write a review on Trip Advisor. Comments from our guests are so important to our team. I want to personally apologize for your recent stay with us. I have forwarded this review to the executive housekeeper. I hope you try us again so we can make it right. If you have any further... More 

Phoenix, Arizona
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

I was at this hotel for a family reunion. The hotel is about 20 miles outside of St Louis and the hotel does not offer airport transportation. However, they do offer shuttle service within 5 miles of the hotel. There is a restaurant on the premises offering breakfast and lunch, I am unsure about dinner. There is also a bar,... More 

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write a review on Trip Advisor. Comments from our guests are so important to our team. I want to personally apologize for your experience at the hotel. I have discussed this review with the front desk team and also the executive housekeeper. We do hope you try us again so we can show... More 

USA
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights while we visited Six flags.Very nice hotel,great pool,very clean and comfortable beds. Nice breakfast buffet.We had some problem checking in had to wait two hours for a room,they gave us free breakfast for our trouble.This is a great hotel for familles.

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write a review on Trip Advisor. Comments from our guests are so important to our team. I want to personally apologize for the delay on your check in process. I am glad that you enjoyed the rest of your stay with us. We hope to see you for another great stay. If you... More 

st. louis
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel is modern and nice. The staff is very friendly. The lobby was clean and the decor was very nice. The restaurant had a great breakfast buffet. The cleanliness of my room is another story. There was peanuts and pennies on the floor when I got there that stayed with me my entire stay. Bathroom was not clean. I had... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write a review on Trip Advisor. Comments from our guests are so important to our team. I wanted to personally apologize for the cleanliness of your room. I have forwarded this review to the executive housekeeper. I am pleased you enjoyed the rest of your stay. We hope to see you in the... More 

Williamsburg, VA
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed here in March with our dog as we were in town for a dog show The suite was lovely - quiet, out of the way of others...the a/c was quiet as well and the beds were super comfortable. The happy Hour with wine and snacks was an added bonus. We'll be back!

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write a review on Trip Advisor. Comments from our guests are so important to our team. I am pleased you enjoyed your stay. I am wondering if you actually stayed at a different property because we do not have a happy hour at our hotel. We hope that you try our hotel when... More 

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