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Doubletree by Hilton Hotel St Louis - Chesterfield

3.5 of 5 16625 Swingley Ridge Road, Chesterfield, MO 63017
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Certificate of Excellence 2014
Doubletree by Hilton Hotel St Louis - Chesterfield
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Doubletree by Hilton Hotel St Louis - Chesterfield
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551 reviews from our community

Traveler rating
    281
    135
    65
    41
    29
See reviews for
180
86
28
200
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Missouri, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

This was the worst place I had ever stayed. The serves was horrible and the heat wasn't working in the room. The front desk person was arguing with a guest with us standing there. The pillows on the king size bed was small and flat. the also charge me an extra 50.00 dollars on top of the room cost.

Review collected in partnership with DoubleTree by Hilton

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Prairie Vilage, KS
Top Contributor
60 reviews 60 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Cannot say enough good things about the Doubletree in Chesterfield- the customer service is second to none. With Kim Z at the front desk as well as the others they're all so friendly. Steve at the bar is so great and interactive. Our hero this weekend was Carmell from the engineering/maint. staff.... We had a leaky sink faucet, not a... More 

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Wildwood, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for Valentine's Day, and it was lovely. It is in the suburbs, so it is only so romantic. But, for a nice evening, it was a very pleasant stay. It is close to several restaurants, shopping, and it has above-average amenities. If you are looking for a comfortable hotel in the St. Louis area, this is a... More 

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed 1 week ago

We were very pleased with our entire stay! Take advantage of the extra for the breakfast buffet! The staff was incredibly welcoming and polite! Our room was beautiful and the bed was so comfortable! All the extras they have (basketball court, tennis courts, pool) amazing!! Definately would recommend this motel!!!

Review collected in partnership with DoubleTree by Hilton

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Los Angeles, CA
Contributor
19 reviews 19 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband stayed at the Doubletree for 2 weeks. My daughter and I came to stay with him for 4 days of the 2 weeks. The hotel staff really makes this hotel great. The bartender in the lounge, David was super attentive and gave us recommendations for around town. The 2 gentlemen in the morning buffet were great. They made... More 

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Bowmanville, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good place to hold a company event! Lunch and evening diner service and bar make it easy to not have to go any place else. Event food was plentiful! Staff make a big difference, while this is a Hilton property and expectations were set accordingly...the staff made the trip more fun!

Review collected in partnership with DoubleTree by Hilton

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Kim Z, Public Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for writing a review on Trip Advisor. comments from our guests are so important to our team. I am glad that you enjoyed your stay with us. We hope to see you in the future for another event or just a getaway. If you have any further comments please do not hesitate on contacting me. Thank you, Kim... More 

Hannibal, Missouri
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

We were in town for our family Valentine, mainly a surprise for our kiddos. My wife had called earlier in the day to check on adjoining rooms, we were told that there were not any available at that time, wife asked if they could hold for us once available, and the lady indicated that they could not hold, okay, no... More 

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Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write a review on Trip Advisor. I wanted to personally apologize for the confusion regarding your room type. I am glad that it got handled and you enjoyed the rest of your family trip. We do hope to see you in the future for another holiday or just a getaway. If you have... More 

Kansas City, Missouri
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times over the years for business. It is in the best area of St. Louis (clean with low crime, it is right by the Police Department in this small suburb) Restaurants in this area are good, shopping is close and this hotel has been remodeled over the years and is a good buy... More 

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for writing a review on Trip Advisor. Comments from our guests are so important to our team. I am please you enjoyed your stay with us. We do hope to see you in the future for another great stay with us. If you have any further comments please do not hesitate on contacting me. Thank you, Kim Zimerman More 

Quincy, Illinois, United States
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

For Valentine's weekend the hotel value was good. The hotel was located in a great location for restaurant and shopping. Room was clean. Shower great. Bed not so great. My husband and I didn't sleep well. Bed was flat and hard. Pillows very lumpy.

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write a review on Trip Advisor. Comments from our guests are so important to our team. I am so pleased you enjoyed your Valentines with us. I have forwarded this review to the housekeeping team regarding the lumpy pillows. We hope to see you in the future for another holiday or just a... More 

Georgia, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Heating unit in my room was very noisy. As a result, I didn't get much rest at all. Additionally, noise in the hallway coming from other guest between 1AM and 4AM didn't help. This is not always the case but such was my most recent experience.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write a review on Trip Advisor. Comments from our guests are so important to our team. I wanted to personally apologize for your most recent stay with us. I have forwarded this review to the engineering team. We do hope you try us again so we can show you that we can make... More 

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Additional Information about Doubletree by Hilton Hotel St Louis - Chesterfield

Address: 16625 Swingley Ridge Road, Chesterfield, MO 63017
Phone Number:
Location: United States > Missouri > Chesterfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel St Louis - Chesterfield 3.5*
Number of rooms: 218
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Also Known As:
Doubletree Hotel And Conference Center St. Louis
Doubletree Hotel Chesterfield
Doubletree St Louis
Doubletree Chesterfield
Chesterfield Doubletree
Hotel Style:
#2 Romantic Hotel in Chesterfield
#3 Business Hotel in Chesterfield
#4 Family Hotel in Chesterfield

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