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Homewood Suites St. Louis Chesterfield

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840 Chesterfield Parkway West, Chesterfield, MO 63017
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1 room 1 guest
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Homewood Suites St. Louis Chesterfield
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316 Reviews from our TripAdvisor Community

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Traveler rating
    130
    87
    45
    31
    23
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135
45
15
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Kansas City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Horrible....easily the worst Hilton property I've stayed at and I'm a diamond member that stays at 30-40 different properties throughout the year. Everything from A to Z is bad; from the front desk staff that is never there ( but in some back room) to the pathetic excuse for a "fitness center" to the old furniture in the rooms. The... More 

Was this review helpful? Yes 1
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

It had been years since I've been here. I stopped coming before because the rooms overlook the pool/courtyard area and the noise there made it impossible to work or sleep. Those are really the only two things I care about in a hotel. Here I am again (for the last time) at 10:15pm having endured all this loud conversation from... More 

Was this review helpful? Yes 3
United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

It's a nice hotel but supplies could have been better. Kitchen area could be provided with a roll of paper towel and having a choice of both decaf and regular coffee in the room would have been appreciated. Breakfast was ordinary.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Chicago, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

had someone's dog go no.2 in the hallway by our room. Called the staff to take care of it and 2 hours later it was still there. went to talk with them and they indicated the maintenance person had been busy! Next morning it was still there! Pool water was grimy. For $130 (with tax) this hotel is much cheaper... More 

Review collected in partnership with Homewood Suites by Hilton

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Missouri
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I always stay at Homewoods and I love them normally. The elevator set up sucks for anyone that is on the opposite side from the elevators. They are only on one side and we had to walk forever down a long hallway to get to our room. The hall outside our rooms smelled like a bar cigarette smoke and beer.... More 

Was this review helpful? Yes 1
Weeki Wachee, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was nice and the breakfast was good. A/C was loud and the water pressure wasnt the greatest. the hallways smelled like Curry. The front desk did accomodate getting us a room early because we drove 18 hours and needed to sleep. Hotel needs renovations but overall was ok place to stay.

Was this review helpful? Yes 1
Galesburg, Illinois
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Should have known from get-go. Hard to get into lobby since doors are non-ADA compliant and impossible to wheel into without human help. Lobby looks good. My room wasn't ready and I'm a rewards program member gold level so I asked for their best room. The list of problems: broken ceiling fixture, worn out woodwork, extremely loud vibrating a/c, poor... More 

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HWS_STL_Chesterfield, Front Office Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you so much for your valuable feedback. Our maintenance department has addressed your concerns. Orkin did respond and the insect was identified as a common beetle. We will also share your feedback concerning the condition of the hotel with our owners. More 

Lockport, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was very helpful and professional. The services were excellent, the fitness room, pool and business center. I would recommend anyone to stay at this hotel and I will when in St. Louis, in the future.

Review collected in partnership with Homewood Suites by Hilton

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HWS_STL_Chesterfield, Sales Coordinator at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for your response. We appreciate your business. We are pleased to know you enjoyed your stay with us and hope you will choose Homewood Suites for any future stays in the St. Louis area. More 

Ohio
1 review
1 of 5 stars Reviewed 3 weeks ago

smokey non-smoking room, badly worn furniture, broken curtains, weeds in flower beds sums up our stay. Staff says they are one year delayed for remodel end of 2015. Stay away until next year. Not up to Homewood standards. Staff was embarrassed but handled it well.

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We chose this hotel because we really like the Homewood Suites brand and it seemed like a convenient location. We were wrong. It is too far from everything. Six Flags is half an hour in one direction and the St. Louis attractions were also half an hour away. If the hotel had been fabulous we would have felt it was... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
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