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Homewood Suites St. Louis Chesterfield

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840 Chesterfield Parkway West, Chesterfield, MO 63017
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Homewood Suites St. Louis Chesterfield
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Homewood Suites St. Louis Chesterfield
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306 Reviews from our TripAdvisor Community

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Traveler rating
    129
    86
    42
    30
    19
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129
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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1 review
5 of 5 stars Reviewed yesterday NEW

Excellent experience. Hotel in located in a quiet and what appears to be a safe area. Become an HHonors member and take advantage of the offerings to make your stay better. Being able to check-in in advance of arrival and select our own room location was nice. Our family, mom, dad and two teenagers stayed in room 133. Room was... More 

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Huntsville, AL
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This Homewood is close to shopping and the freeways. We like staying at Homewood Suites because they have a decent kitchen. This Homewood was very typical for the chain (mostly good with the exception of the sofa sleeper mattresses...suggest you bring something to put on top of it to make it more comfy). We had no problems at all with... More 

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1 of 5 stars Reviewed 2 weeks ago

By far the worst in Hilton chains. I am honors and have seen many Homewood suites. The customer service was at its worst ever. I wonder how this qualifies be even in Hilton chain. Today morning, I went with my family for breakfast to the Lounge. Could see people cramping onto nearby halls, while people had dragged chairs from tables... More 

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HWS_STL_Chesterfield, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for your response. We appreciate your insight. We do have a very popular complimentary breakfast. There are times that all of our lodge tables are taken and we use our meeting room as additional seating space. We are sorry we were not able to accommodate extra seating. Our spacious suites do have full kitchen with tables and we... More 

Overland Park, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I am a loyal Hilton member and my wife has worked for Hilton for 12 years. I have always been a big fan of Homewood Suites, but this one was in poor shape with internet service not working, hair in the sink and shower, and staff that was not very friendly or concerned when I checked out early to relocate... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
HWS_STL_Chesterfield, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for your response. We are working with our complimentary Internet provider to fix any issues. We do also offer a pay option for faster Internet speed. We normally have great customer service and we are sorry you did not get that experience. More 

Chesterfield, MO, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The AC unit in our room ran continuously, so it kept our room feeling like a humid, cooler greenhouse when the AC compressor wasn't actually on. There was no way to keep it from running continuously other than shutting the unit off altogether.

Review collected in partnership with Homewood Suites by Hilton

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HWS_STL_Chesterfield, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for your response. We are working with our owners on purchasing additional AC units for our spacious suites. We hope you were able to cool off in our outdoor pool or have a chance to visit our area water park. More 

Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I'm not rating this as a "1" because I've seen worse (though not for this price), but I will not stay here again. First on the good side: staff was accommodating, and breakfast was relatively good. Lobby area was nice. Now for the rooms. NOT GOOD. We booked into a two-bedroom suite, which smelled awful. I mean really awful. Maybe... More 

Was this review helpful? Yes 1
HWS_STL_Chesterfield, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for your response. We are happy you were able to enjoyed our outstanding customer service. We appreciate your patience with our rooms. We are working with our owners on future renovations. More 

pittsburg
1 review
4 of 5 stars Reviewed 3 weeks ago

this hotel is nice for several reasons, the separate bedroom suite is nice so that kids have a small living room and kitchen to play in and you can cook them something if you need to. the breakfast was good with kids and the managers reception had quite a bit of food that one could make a light dinner from,... More 

Review collected in partnership with Homewood Suites by Hilton

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HWS_STL_Chesterfield, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for choosing the Homewood Suites in Chesterfield. We appreciate your business. We are so happy your family was able to enjoy our spacious suites, outdoor pool, and local area shopping. More 

Sarasota, Florida
Level Contributor
240 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Redoing our wood floors had us staying at the local Homewood for an overnighter. We try to always go Hilton and usually stay at Homewoods which are very pleasant and spacious. This one was no exception. It's located within walking distances to restaurants and food markets. Breakfast was typical but good and the overall experience was quite pleasant.

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HWS_STL_Chesterfield, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for choosing the Homewood Suites in Chesterfield. We appreciate your business and taking the time to review us. We are happy we were able to provide you with great customer service and the spacious suites Homewood Suites provides. More 

1 review
5 of 5 stars Reviewed 5 weeks ago

Great place to stay. Great location to mall and other attractions..... Will definately stay here when in the area and will also look for this same motel in other areas of the united states. Service, cleanliness, location and complementary breakfast and dinner were like no other....

Review collected in partnership with Homewood Suites by Hilton

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HWS_STL_Chesterfield, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for choosing the Homewood Suites in Chesterfield. We appreciate your business and your 5 Star Review. We are happy our staff provided excellent customer service and clean and comfortable suite for your stay. More 

1 review
1 of 5 stars Reviewed June 27, 2015

We have stayed in many Hilton properties and are Hilton Honors Diamond members. We always had a pleasant experience with other Hilton properties. However, this hotel is not one of them. This is the first writing a review which merited our concern. We have to tell you the experience. As soon as we checked in to our 2 bedroom at... More 

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HWS_STL_Chesterfield, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

We are sorry we did not meet your expectations. Our staff normally provides exceptional customer service. The hotel is due for a renovation to our spacious suites with full kitchens. We strive to provide a clean and comfortable suite with complimentary breakfast and evening social. More 

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Prices are for 1 room, 2 adults
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