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Homewood Suites St. Louis Chesterfield

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840 Chesterfield Parkway West, Chesterfield, MO 63017
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Homewood Suites St. Louis Chesterfield
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Homewood Suites St. Louis Chesterfield
Homewood Suites St. Louis Chesterfield
Homewood Suites St. Louis Chesterfield
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279 reviews from our community

Traveler rating
    124
    78
    36
    24
    17
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114
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kimberling City, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Although I rated the hotel as very good, the front desk personnel, especially from 3 - 11 PM are key to the guests arrival and overall experiences. Management should not place an inexperienced hospitality employee during this time frame.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HWSSTL, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for staying with us. We appreciate your feedback and the time you took to review us on Tripadvisor. If you would please reach out to the hotel and let us know when you had an issue with our Front Desk Staff that would be appreciated. We provide ourselves are giving our guests outstanding customer service. We receive numerous... More 

Chicago, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Staff were friendly. Breakfasts and dinners were good. Room was generally clean, but it was hard to get past the infestation of ladybugs. Dozens of the little creatures were crawling around in the light fixtures in the kitchen and bathroom, and the bugs would periodically fly down onto our beds or onto the other furniture. It gave my wife and... More 

Review collected in partnership with Homewood Suites by Hilton

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HWSSTL, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for staying with us and for taking the time to review us. We appreciate your feedback. We are working with our Pest Control person on solutions for Lady Bugs. It's really due to the time of year with the spring rain. We hope you will stay with us again. More 

Greensboro, NC
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Just wrapped up a 6 day stay at this location. Liked the location of the hotel, tucked in a quiet area of a busy town. The room was slightly older than other Homewoods we have stayed at, but a nice room nonetheless. The breakfast is always a nice thing to have and it was good, but not quite as big... More 

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HWSSTL, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for choosing the Homewood Suites in Chesterfield. We appreciate your business and your great review on Tripadvisor. We are glad you were able to enjoy our spacious suites and complimentary breakfast and evening social. We hope to see you again! More 

Milwaukee, United States
1 review
2 of 5 stars Reviewed 1 week ago

limited breakfast options on the weekends * candy wrappers found in the pull out bed (Gross) * double doors to the bedroom would not stay closed and there was a stream of hallway light coming into our room all night. Never used the ceiling fan for fear of dust falling on us (Gross again) *Glad we were just there to... More 

Review collected in partnership with Homewood Suites by Hilton

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HWSSTL, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for taking the time to review us on Tripadvisor. We are sorry you did not get our best service. It's our goal to exceed our guest's expectations. We have refunded a night of your stay for your inconvenience as a part of our Suite Assurance Guarantee. More 

Bowling Green, Kentucky
Top Contributor
126 reviews 126 reviews
36 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

When we arrived we were not greeted as Honors members nor was our Gold member stuff in the room or given at the desk. The room 330 was hot but A/C was set to 70. We complained to the desk and faced an attitude but got relocated. We also had to ask for our gold reconnection. The hallways needed some... More 

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HWSSTL, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for being a Hilton Honors member. We appreciate your business. I'm glad our staff was able to help you with our concerns. I'm sorry we did not meet your expectations. Our staff prides themselves on going above and beyond to please our guests. We hope you enjoyed your Red Lobster gift card. We hope to see you again... More 

1 review
5 of 5 stars Reviewed 1 week ago

Staff was friendly, knowledgeable and professional. Suite was well stocked and comfortable. Hotel is located in a convenient and safe area. All in all a great value for the money. This was my first stay here but I will book here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HWSSTL, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for choosing the Homewood Suites in Chesterfield, MO. We appreciate your 5 Star Review on Tripadvisor. We are glad you enjoyed our spacious suites and we look forward to seeing you again! More 

Deerfield, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A great hotel - the 1 BR suite was clean and quiet, complimnetary breakfast was tasty, and the staff was very friendly. A little far from downtown, but it was very close to the Butterfly House, and an easy drive to the Zoo and the Science Center.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
HWSSTL, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for choosing the Homewood Suites in Chesterfield, MO. We appreciate your 5 Star Review on Tripadvisor. We are glad you enjoyed our spacious suites, and proximity to area attractions. We look forward to seeing you in the future! More 

Lubbock, Texas
Top Contributor
536 reviews 536 reviews
80 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

stopped in on our way to Iowa. Not bad as the bed was comfy and bath amenities were good. But heat and a/c unit was slow to respond to changes in temp. Microwave was a bit wobbly and sofa was not comfortable.. Breakfast was usual hot fare but no oatmeal...coffee was good and glass cups were available...

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HWSSTL, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for staying with us. We appreciate your business and taking the time to review the hotel. We are glad you were able to enjoy our complimentary breakfast. We are working with our owners on future renovations, but hope you will enjoy are clean and spacious suites while we wait for this process to begin. More 

Seattle, Washington
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall: Decent value, service is hit or miss. The hotel is quite easy to find, just off 44/64 and Chesterfield Parkway. Hits 1) Got a good room rate through Orbitz - good value! 2) Great location hear 44/64 and close to restaurants, Chesterfield Mall, Butterfly House, and other attractions. 3) Able to check in online 24 hours prior to arrival... More 

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HWSSTL, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for staying with us. We appreciate your business and feedback. We are glad you were able to enjoy our complimentary breakfast buffet, complimentary dinner buffet, and complimentary Wi-Fi service. There is a paid Internet option for $4.95/night if you need faster Internet service. As a Hilton Honors member, points are earn when reservations are booked through Hilton Worldwide.... More 

Palm Harbor
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here 4 nights with my son's hockey team. Shawna, Director of Sales was a dream to work with and had our block set up without issue. The hotel staff was super friendly offering us suggestions for dining and attractions. Would highly recommend!

Was this review helpful? Yes
HWSSTL, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Thank you for choosing the Homewood Suites in Chesterfield. We appreciate your business and your 5 Star Review. We are so happy we were able to provide you and your team outstanding customer service. More 

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