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Quality Inn

2.0 of 5
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102 Drake St., I-57 ex. 10, Charleston, MO 63834
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Quality Inn
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Ranked #3 of 3 Hotels in Charleston
A recent review
3 of 5 stars Reviewed February 3, 2015
Dini O Cleveland, Ohio
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19 reviews from our community

Traveler rating
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    7
    4
    1
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6
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cleveland, Ohio
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 3, 2015

Nice clean room with a couch and comfortable bed. The bathroom had some mold issues, but was generally clean. I was quite impressed with the breakfast buffet. It offered a lot of variety. Overall a nice place to stay.

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Senior Contributor
43 reviews 43 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 5, 2014

Economically valued and priced place to stay. Comfy for weary travelers. Room was very clean and no foul odors. The staff was very friendly upon checking in. Located less than one mile away from Boomland.

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Durham, North Carolina
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed March 24, 2014

The room smelled musty with a nauseating sweetness. When I asked to swap, the front-desk clerk told me that all the rooms smelled the same. I called the national customer-service line, which in turn called the front desk. The clerk took me to a second (no-smoking) room. This one smelled like cigarettes. The third room was tolerable: stale, but not... More 

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Jitendra P, Manager at Quality Inn, responded to this review

Thank you for taking the time to inform me of the problem you had at our hotel. We have many guests stay with us and we strive to address any concerns that arise.My apologies for your problems with your stay. Thanks Carmen More 

Springfield, Missouri
Top Contributor
84 reviews 84 reviews
33 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 16, 2014

We needed to take a break driving back from Atlanta and found this comfortable hotel along the roadside in Charleston, MO. Not fancy, but it delivered where it counted. Due to a forecast of ice along our route the next morning - we left early and didn't get a chance to sample the breakfast.

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Saint Peters, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 11, 2014

Well...based on other hotels in the immediate area, this hotel is by far the Ritz of Charleston. With that being said, the rooms were updated (freshly painted, new carpet, furniture, linens) but the exterior looks a little dainty and run down. The exterior door and windows are not very insulated from outside sounds. I stayed a couple days after a... More 

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Benbrook, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 26, 2013

I was driving home to visit my family for Christmas and decided that I needed to stop for the night and wanted to rest. Not expecting a lot of rooms to be available as it was Christmas Eve, I was plesently surprised to see that the Quality Inn had rooms available, so I snatched one up so I could get... More 

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Chicago, Illinois
Top Contributor
112 reviews 112 reviews
37 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed November 28, 2013

Driving from Chicago to Memphis we ran out of energy and want to spend the night and rest, this hotel was clean, "fresh painted" the rate was fare and is right by the highway. If you are in the area, this is a good place to stop and go.

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qualityinn4200, Manager at Quality Inn, responded to this review

Dear Teresa, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Indianapolis, Indiana
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 27, 2013

I felt this hotel was a perfectly good place to stop for the night. We weren't spending a lot of time there, as we were just passing through town on our way to Texas, but we were all pleased with the quality of our room. The shower was excellent with great water pressure. The beds were comfortable. There was little... More 

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qualityinn4200, Manager at Quality Inn, responded to this review

Dear Stephcain, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

usa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 23, 2013

Spent one night, 4/19/13, while attending the Charleston Dogwood/Azalea festival. Location of motel was easy to find and close to town...typical small town altho there are many large historical homes that are interesting. Check in was easy and the staff was extremely congenial. Room was clean, linens were fine. Room was somewhat dated but not terribly so. Didn't do breakfast... More 

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Dryden, New York
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 14, 2013

This hotel is older. It was not comfortable. The mattress smelled of urine. The room was musty smelling, the bed was not comfortable. There are few places to eat in the area. The staff was not helpful about eatieries in the area. POOR value for the money!

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qualityinn4200, Front Office Manager at Quality Inn, responded to this review

I am concerned about the problem you experienced with our hotel during your stay with us. We accommodate many guest each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests. Consequently, it is disappointing to learn that you are unhappy. Please accept... More 

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