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All 3 Charleston hotels

Quality Inn

2.0 of 5 Hotel   |   102 Drake St., I-57 ex. 10, Charleston, MO 63834
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Ranked #3 of 3 hotels in Charleston
A recent review
4 of 5 stars Reviewed March 16, 2014
ozarker2533 Springfield, Missouri
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17 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Durham, North Carolina
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room smelled musty with a nauseating sweetness. When I asked to swap, the front-desk clerk told me that all the rooms smelled the same. I called the national customer-service line, which in turn called the front desk. The clerk took me to a second (no-smoking) room. This one smelled like cigarettes. The third room was tolerable: stale, but not... More

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Jitendra P, Manager at Quality Inn, responded to this review

Thank you for taking the time to inform me of the problem you had at our hotel. We have many guests stay with us and we strive to address any concerns that arise.My apologies for your problems with your stay. Thanks Carmen More

Springfield, Missouri
Top Contributor
59 reviews 59 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 16, 2014

We needed to take a break driving back from Atlanta and found this comfortable hotel along the roadside in Charleston, MO. Not fancy, but it delivered where it counted. Due to a forecast of ice along our route the next morning - we left early and didn't get a chance to sample the breakfast.

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Saint Peters, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed March 11, 2014

Well...based on other hotels in the immediate area, this hotel is by far the Ritz of Charleston. With that being said, the rooms were updated (freshly painted, new carpet, furniture, linens) but the exterior looks a little dainty and run down. The exterior door and windows are not very insulated from outside sounds. I stayed a couple days after a... More

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Benbrook, Texas
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 26, 2013

I was driving home to visit my family for Christmas and decided that I needed to stop for the night and wanted to rest. Not expecting a lot of rooms to be available as it was Christmas Eve, I was plesently surprised to see that the Quality Inn had rooms available, so I snatched one up so I could get... More

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Chicago, Illinois
Top Contributor
81 reviews 81 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 28, 2013

Driving from Chicago to Memphis we ran out of energy and want to spend the night and rest, this hotel was clean, "fresh painted" the rate was fare and is right by the highway. If you are in the area, this is a good place to stop and go.

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qualityinn4200, Manager at Quality Inn, responded to this review

Dear Teresa, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

Indianapolis, Indiana
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 27, 2013

I felt this hotel was a perfectly good place to stop for the night. We weren't spending a lot of time there, as we were just passing through town on our way to Texas, but we were all pleased with the quality of our room. The shower was excellent with great water pressure. The beds were comfortable. There was little... More

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qualityinn4200, Manager at Quality Inn, responded to this review

Dear Stephcain, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More

usa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 23, 2013

Spent one night, 4/19/13, while attending the Charleston Dogwood/Azalea festival. Location of motel was easy to find and close to town...typical small town altho there are many large historical homes that are interesting. Check in was easy and the staff was extremely congenial. Room was clean, linens were fine. Room was somewhat dated but not terribly so. Didn't do breakfast... More

Was this review helpful? Yes 1
Dryden, New York
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 14, 2013

This hotel is older. It was not comfortable. The mattress smelled of urine. The room was musty smelling, the bed was not comfortable. There are few places to eat in the area. The staff was not helpful about eatieries in the area. POOR value for the money!

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qualityinn4200, Front Office Manager at Quality Inn, responded to this review

I am concerned about the problem you experienced with our hotel during your stay with us. We accommodate many guest each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests. Consequently, it is disappointing to learn that you are unhappy. Please accept... More

Travelers are raving about these Charleston hotels

St. Charles, MO
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 9, 2012

We stayed in April, they were remodeling (have to say it was due). Rooms are clean and the staff is always courteous. Breakfast is typical basic carbs, but it is constantly restocked. If you are looking for a great place to stay and have the money to spend, stay in Sikeston. This is a very small town and the other... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 29, 2012 via mobile

Only hotel for many miles that had a room late at night. Room was pretty clean with newer furniture. There were a couple of strange looking stains on the carpet. One looked like vomit. We constantly side-stepped it. Vanity, tub, and toilet were very clean. The shower curtain was disgusting. Many, many stains and that pink growth of new mold... More

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Additional Information about Quality Inn

Also Known As:
Comfort Inn Charleston
Charleston Comfort Inn
Address: 102 Drake St., I-57 ex. 10, Charleston, MO 63834
Phone Number:
Location: United States > Missouri > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Charleston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
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