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Crowne Plaza St Louis Airport

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11228 Lone Eagle Drive, Bridgeton, Saint Louis, MO 63044
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1 room 1 guest
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Crowne Plaza St Louis Airport
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348 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Hotel was close to the airport and the staff was very friendly, even suggesting a small Italian restaurant close to the property. The room was good sized and comfortable. The property also has a large indoor pool. When arriving, you may be put off to see paid parking but the room key is your pass. There is a TGIF in... More 

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Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great hotel, located close to St. Louis Airport which makes it really convenient if you are in town only for a couple of days. The only inconvenient is that you have to pay daily for the parking lot, not an expensive amount but you would expect a free parking lot in a crown plaza. Overall, rooms, facilities, pool and location... More 

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Florissant, Missouri
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at this hotel quite often. I love how well the staff treats elite travelers (I'm a platinum level in the IHG Rewards program)- free drink or points, upgrade to the elite level floor, and a comfortable lounge with great healthy food and indulgent desserts. All staff I've ever encountered are friendly and professional. The bartender that works weekday... More 

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Southfield, Michigan
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was close to the airport and shuttle service was readily available and accommodating. The front desk staff was friendly and helpful and shared information about the area. The shuttle driver was very helpful sharing information about restaurants and shopping in the area. The room was comfortable and the in-room dining was acceptable, especially since it was a familiar... More 

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Prescott, Arizona
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When I visit st. Louis for work I often stay at this hotel. The staff are always friendly and the rooms are usually clean and comfortable. They also offer a shuttle from the airport which makes it even more convenient. There is a TGI Fridays restaurant on the premises as well. I recommend this for business travelers and family since... More 

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Belleville, Canada
Level Contributor
11 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This airport Crown Plaza is a great hotel! The staff was very friendly and helpful. The hotel rooms are large, clean and modern. The buffet breakfast is very good with omelet station and excellent table service. This is an excellent hotel and I will stay again.

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Chicago, Illinois
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Crowne Plaza this past weekend, and was very happy with the stay overall. Front desk staff was extremely nice, fast, efficient. I think the layout of the hotel was pretty nice as well. Not really much to report here, nice hotel, the only disappointment was the Friday's connected to the hotel. My order came back incorrect twice,... More 

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Camp Leatherneck, Afghanistan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Although I no longer live there, St. Louis is my home, where my family resides and I often visit. Prior to this stay, I emailed Cassandra the Assistant Front Office Manager for assistance with my accommodations. She was very prompt in her reply and did everything in her power to assist me. Upon my arrival, I was greeted and assisted... More 

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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 22, 2015

I chose this hotel since it's close to the STL airport. This is a big hotel, has Friday's restaurant on the ground floor. The room is your typical average/above average room hotel. I noticed that the bathroom is a little small though, compensated with the big bedroom space, so I can't complain. Their breakfast costs $14... They have fairly selection... More 

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New Boston, Michigan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 19, 2015

Came to the airport hotel from the airport. Couldn't get on a flight and was given a coupon for distressed passenger with number to call....called and set up great rate and given the Crowne Plaza.....went to front desk...had lost voucher but gave them confirmation number and rate. I called and had a voucher emailed to me that I printed out... More 

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IHGCare, Guest Relations Manager at Crowne Plaza St Louis Airport, responded to this review

Dear dreamtraveler705, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding customer service from the front desk which was unacceptable. We will address this concern. We take all reviews... More 

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