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Crowne Plaza St Louis Airport

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11228 Lone Eagle Drive, Bridgeton, Saint Louis, MO 63044
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Crowne Plaza St Louis Airport
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340 Reviews from our TripAdvisor Community

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Traveler rating
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    131
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    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I chose this hotel since it's close to the STL airport. This is a big hotel, has Friday's restaurant on the ground floor. The room is your typical average/above average room hotel. I noticed that the bathroom is a little small though, compensated with the big bedroom space, so I can't complain. Their breakfast costs $14... They have fairly selection... More 

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New Boston, Michigan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Came to the airport hotel from the airport. Couldn't get on a flight and was given a coupon for distressed passenger with number to call....called and set up great rate and given the Crowne Plaza.....went to front desk...had lost voucher but gave them confirmation number and rate. I called and had a voucher emailed to me that I printed out... More 

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travelpiot65
Level Contributor
108 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 1 week ago

I would have probably given this hotel 5 stars if it weren't for the size of their bathrooms. As a tall person I like to have a little bit of room. But when you have to close the bathroom door to get past the toilet to get into the shower that's kind of small. Other than that the hotel is... More 

Was this review helpful? Yes 1
Level Contributor
173 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a beautiful hotel. Rooms are nice, beds comfortable, nice decor, beautiful lobby, better than average breakfast. However, over 3 days, I asked 6 times before I could get a new coffee pot delivered to my room. I was told several times that it was on its way, but it didn't show up. It finally arrived, the night before... More 

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common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Nice hotel, but be sure not to leave anything in your room by accident! I left my Chi flat iron in room 415 on July 4th. When I called they said they could not "find" it. It is partially my fault for forgetting it! However, dishonest housekeeping is also to blame!

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel to stay at and fly' had a great TGI Fridays that we had dinner at and then a very quiet room to rest in before waking at 3:00 AM to fly. The 4:00 AM shuttle to the airport was right on time and got us where we needed to be very quickly! Will stay here from now on... More 

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Mount Vernon, Ohio
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a beautiful property very close to the St. Louis Airport. It has an indoor swimming pool with hot tub and a large work out area. It is a very romantic hotel with a large atrium. The rooms are large and the bedding is very comfortable. Their is a buffet breakfast in the morning around $14.oo . Be... More 

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Stroud, United Kingdom
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Amazing pond, good shuttle from the airport, fine room. Décor in common areas of hotel were stunning. Lovely fountain in the front and sculpture. People at front desk helpful and efficient. Food quite lacking - TGI Friday's was busy, loud and sports bar-like; very little for vegans. Overall better than expected for an airport hotel.

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Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed one night and left at 4 am the next morning for a flight. My receipt had been given to me under the door before I left which made check out very convenient. One tip if parking in the gated parking area do not turn in all hotel keys as the key or ticket (if paying) is needed to... More 

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Charlotte, North Carolina
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Sorry to say based on my experience Sunday night I can't recommend a repeat stay. Why? I usually say the staff usually makes the hotel. In this case, sadly, it doesn't. We arrived after a heavy storm closed the airport to find that the hotel had sent home many of its employees. Fair enough: safety first, and the hotel is... More 

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IHGCare, Guest Relations Manager at Crowne Plaza St Louis Airport, responded to this review

Dear PilotChris2014, Thank you for taking the time to express your thoughts and concerns regarding our hotel. I sincerely apologize for any inconvenience you may have experienced due to the level of service you have received. Your comments have been taken into serious account and were shared with our management for review to make necessary actions that addresses these concerns.... More 

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