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SpringHill Suites St. Louis Airport Earth City

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3099 Rider Trail South, Bridgeton, Saint Louis, MO 63044
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SpringHill Suites St. Louis Airport Earth City
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154 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites St. Louis Airport Earth City
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Cary, North Carolina
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 15, 2015

The hotel is nice and the staff are great folks. While we originally planned for a 3 nights stay, we cut it short and only stayed one night. The breakfast was pretty good and filling. While I wished they had coffee in the late afternoon, there was some in the hotel room. Only issue was with the microwave and a... More 

Helpful?
Thank Rob B
Jonesboro, Arkansas
1 review
5 of 5 stars Reviewed October 7, 2015 via mobile

We stayed here for 3 days at the end of September. I booked online, and when we arrived, it was the easiest check in I've ever had at a hotel. It took all of 5 minutes, maybe. The room was clean, roomy, the beds were soft, but not squishy, which is exactly the way I like them. At the online... More 

Helpful?
Thank MMK9
Butler, New Jersey
Level Contributor
125 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed September 30, 2015

This is a spring hill so your basic business hotel. I am platinum with Marriott so spend a lot of time at these so have some experience. This one was actually a very nice hotel, staff was friendly, most things were good. Big issue with how early the cleaning staff comes. I know its a business hotel but most people... More 

Helpful?
Thank Tom H
mary T, Manager at SpringHill Suites St. Louis Airport Earth City, responded to this review

Please accept our apology for the housekeeping issue and have addressed with Leadership and the staff accordingly. In addition, we do appreciate the positive comments about the hotel in general, especially from an elite Platinum guest. Thank you for your loyalty to Marriott! More 

Level Contributor
7 reviews
4 of 5 stars Reviewed September 27, 2015 via mobile

Great beds. King suite with lots of room, sofa, fridge and microwave. Quiet, nice staff and breakfast included. Convenient to many St Louis activities and airport. Very reasonable price. Will stay again.

Helpful?
Thank Amy P
Round Rock, TX
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed September 19, 2015

Was assigned a room that had not been cleaned at all. We had been given a room next door to fellow travelers, but were moved far away. The next room was not properly cleaned - there was a dirty washcloth on the floor behind the bathroom door and dirty floors. Smoking on the patio engulfed the parking lot and lobby.... More 

Helpful?
Thank eternal_gardener
mary T, Manager at SpringHill Suites St. Louis Airport Earth City, responded to this review

Please accept our apologies. We had inadvertently checked you into a room that was not cleaned, but immediately moved you to another that was ready. We are very sorry for the other issues you experienced during your stay as they are not typical of our hotel, and we have addressed accordingly. More 

saint louis mo
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 29, 2015

Last sunday i was at court yard next door was great time this was even better i am hear until Monday the staff is very friendly the room is very clean be back next year shut ride great..........................................................

Helpful?
Thank brothermikegoestenko
Rockport, IN
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 9, 2015

We stayed here two nights, one on either end of our vacation because we were flying out of St. Louis. The hotel has an airport shuttle and breakfast which is why I chose this hotel. The night we stayed at the beginning of our vacation was fine. The breakfast is average for this type of hotel. Waffles, bagels, muffins, scrambled... More 

Helpful?
Thank Kathy S
mary T, Manager at SpringHill Suites St. Louis Airport Earth City, responded to this review

Please accept our apologies for the plumbing issue and the inconvenience it caused during your stay. We have addressed with maintenance to ensure a resolution, however this unfortunately was not done before you left. We hope you will give us another try the next time your travels bring you to the area as this is not typical of our hotel. More 

Springfield, Missouri
Level Contributor
131 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed July 26, 2015 via mobile

The hotel felt fresh, clean and modern. We rented two suites for our large group. With the sleeper sofa sectional and two queen beds in each room we had plenty of space. There were two tvs in each room. Even though they were right next to each other the rooms were different. One had a traditional bath and one a... More 

Helpful?
Thank brianlovesbeth
Gilbert, Arizona
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 12, 2015

I stayed at this hotel almost every week last year and sporadically this year. It's a good price and you can always depend on a clean, comfortable room. The breakfast is standard buffet fare. The exceptional point are the people that work there. They learn you name quickly and are always very helpful and willing to do whatever you need... More 

Helpful?
Thank jon_and_stephanie
Kahoka, Missouri
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 15, 2015

Stayed one night. Reservation worked great. Gentleman at the desk was helpful and efficient. Elevators worked fine. Room was very nice. Very clean, and everything seemed to work great until we used the shower. We were 3rd floor and we had almost no water pressure. Oh, it was hot enough but would hardly rinse the soap off. It was hard... More 

Helpful?
1 Thank Deuce69
mary T, Manager at SpringHill Suites St. Louis Airport Earth City, responded to this review

Thank you for the feedback, we appreciate the kind words about our staff service and breakfast but apologize for the issues with the water pressure. We are addressing your concerns with maintenance to alleviate the issue. We hope you will give us another try the next time you are in the area! More 

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