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Embassy Suites by Hilton St. Louis - Airport

3.0 of 5
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11237 Lone Eagle Drive, Bridgeton, Saint Louis, MO 63044
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Embassy Suites by Hilton St. Louis - Airport
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Ranked #2 of 12 Hotels in Bridgeton
A recent review
4 of 5 stars reviewed 2 weeks ago
Harry H Glen Allen, United States
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513 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (138)
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There are newer reviews for Embassy Suites by Hilton St. Louis - Airport
See the most recent reviews
Glen Allen, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Staying at the Embassy Suites is always a great place to stay. If you had to go out and pay for breakfast for two or more people and evening cocktails you would be out of more than an extra $75.00. I highly recommend that you stay at an ES wherever you are visiting. Happy Traveling

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GMStLouis, General Manager at Embassy Suites by Hilton St. Louis - Airport, responded to this review

Dear Harry H, Thank you for recognizing our hotel and mentioning the best value in town! We look forward to hosting you again the next time you are in St. Louis. More 

Omaha
1 review
4 of 5 stars Reviewed 2 weeks ago

Everything was great except for making reservations. The room rates were changed back and forth by as much as $50 for the same room at the same time. Very confusing and annoying. The breakfast staff was amazing.

Review collected in partnership with Embassy Suites Hotels

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GMStLouis, General Manager at Embassy Suites by Hilton St. Louis - Airport, responded to this review

Dear Harold W, Thank you for taking the time to give us feedback on your recent stay with us. We will investigate your rate suggestions and comments so we can improve future stays. Thank you again and we hope to see you back with us soon. More 

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is fantastic. Staff were friendly and helpful. The room was delightful. I felt like I was treated like royalty at this hotel. Next time I am looking for a hotel in the St. Louis area this is the place I will stay. If you need to stay near the airport at St. Louis you have found your hotel.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GMStLouis, General Manager at Embassy Suites by Hilton St. Louis - Airport, responded to this review

Dear Jackie S, Thank you for taking the time to give us a wonderful review. We especially appreciate you mentioning our staff. We take great pride in them and appreciate your recognition. See you soon! More 

Enid, Oklahoma
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Embassy Suites is known for its quality service. However, two problems at this hotel with breakfast on our first day and the hotel hot tub disappointed us. Management was unprepared for the huge crowd that descended on the breakfast area. Inadequate staff overwhelmed the efficiency of the short order cook and the abilities of those who cleared the tables. The... More 

Review collected in partnership with Embassy Suites Hotels

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GMStLouis, General Manager at Embassy Suites by Hilton St. Louis - Airport, responded to this review

Dear V6963XZthomass, Thank you for taking the time to review our hotel. We sincerely apologize for the service, or lack thereof, that you received; we will be addressing this as a team. We would like for you to try us again next time you are in St. Louis. More 

Burnsville, MN, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I found the hotel to be very clean, the staff was very courteous, there was a damp smell in the halls as though they had been wet. The parking lot is not large enough so one night we had to park at another hotel. Overall it is a good place for me to stay when I get to St. Louis... More 

Review collected in partnership with Embassy Suites Hotels

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GMStLouis, General Manager at Embassy Suites by Hilton St. Louis - Airport, responded to this review

Dear Carolyn T, Thank you for the review and observations. We apologize for the parking mishap and hope to see you again the next time you are in St. Louis. More 

Level Contributor
122 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were here for a couple of nights visiting friends. The hotel is not easily visible from the street, but our GPS was right on, and we found it easily. The lobby is lovely, and the people at the desk were very nice. Our room was super. It was very clean, and the bed was extremely comfortable. The hotel must... More 

Was this review helpful? Yes
GMStLouis, General Manager at Embassy Suites by Hilton St. Louis - Airport, responded to this review

Dear Palacegypsy13 Thanks for the great review on this site and for the kind words regarding our accommodations, staff and breakfast - it is certainly the best around and it is always complimentary for our guests! We hope to see you next time you're in St. Louis. More 

Leawood, Kansas
Level Contributor
154 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived about 4:30 pm to check in and the lobby was crowded and rooms not yet available. The staff seemed clueless as to when we might check in. I located the Manager Mr. Goodwin and he explained that with the 4th July holiday crowds leaving this am the place needed a lot of extra preparation. He worked with the... More 

Was this review helpful? Yes
GMStLouis, General Manager at Embassy Suites by Hilton St. Louis - Airport, responded to this review

Dear Bob S, Thank you for staying with us and for taking the time to share your feedback! We are so happy to know that our staff made you feel special, but we do apologize for the delay during your check in. I will have the heating unit checked to see if something can be fixed and I thank you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My family has stayed at this hotel several times because it is conveniently located for visiting with my sister's family. It is easy to get to, clean, and the staff is friendly and helpful. The included breakfast and happy hours are well run and offer good food. When I had trouble connecting to the Wifi with my HHonors info, the... More 

Review collected in partnership with Embassy Suites Hotels

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Chicago, Illinois
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I like the space of this hotel since I had to share a room with my co-worker for 3 nights. There is a lounge, office table, small fridge, sink and even microwave in the room. It provided us space to speak on the phone or just in general space. The bathroom is also a good size and comfortable. Overall if... More 

Was this review helpful? Yes
Bowie, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel 3 years in a row for business. This year I held a sales retreat here. The staff was friendly, the facilities were clean, and the complimentary breakfast and daily happy hour are an added value!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
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