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SpringHill Suites St. Louis Brentwood

Certificate of Excellence
3.0 of 5
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1231 Strassner Drive, Brentwood, Saint Louis, MO 63144
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SpringHill Suites St. Louis Brentwood
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Ranked #2 of 2 Hotels in Brentwood
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed March 20, 2015
frozen-in-MN-US Chanhassen, Minnesota
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143 reviews from our community

Traveler rating
    57
    58
    18
    8
    2
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65
26
4
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chanhassen, Minnesota
Top Contributor
141 reviews 141 reviews
29 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed March 20, 2015

Very clean, big room, standard (good) free breakfast, refrigerator in the room, plenty of covered parking. Friendly staff. And lots of food options within easy walking distance. Just another very good Marriott property that's well run. The only complaint I'd have is they didn't honor the whole "green" towel rules (hang your towel to use it another day). Each day... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2015

Getaway with my sister in law and our kids. I love how spacious the rooms are. Very clean and updated with comfortable beds. Able to get adjoining rooms thanks to friendly staff. Kids enjoyed the pool and the breakfast was good. Thanks for a great stay!

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 1, 2015

I was for one night in this hotel for Business but I suggest this hotel also if you want to stay with family or friends. The room was pretty large and well organized. It was very clean, quiet and breakfast was very good!

Was this review helpful? Yes 1
Downers Grove
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 18, 2015

We stayed here for three days over Presidents Day weekend. On both Friday and Saturday nights, there were rowdy groups of people on our floor that kept us up for hours. We called the front desk but they did little to stop the noise. It is too bad because the hotel is near lots of restaurants and not a bad... More 

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Ann D, General Manager at SpringHill Suites St. Louis Brentwood, responded to this review

It is disappointing that your stay was not what is expected of a Marriott hotel. Thank you for letting me know about your experience with the assoicate response to the rowdy guests and the pool being out of service. I will be sure to follow up with the team to make sure we correct these issues for future guests. We... More 

Las Vegas, Nevada
Top Contributor
52 reviews 52 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 3, 2015

I LOVE staying here. Twice a year I fly into St Louis before driving into southern Illinois, and I always like staying here. It is close to the Galleria mall (if I wanted to go), and now they have built up shopping and restaurants around it that are even in walking distance. The staff is always so friendly and helpful,... More 

Was this review helpful? Yes 1
Ann D, General Manager at SpringHill Suites St. Louis Brentwood, responded to this review

Thank you for your detailed review regarding our hotel. We are glad you love staying with us. We share all guest responses with the team weekly. We hope to see you again on future visits. More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 18, 2015

I decided to visit st louis at the last moment and decided to book this hotel.. I found to staff to be friendly and professional, a pretty good selection at breakfast items and close to several restaurant's and the galleria mall.

Was this review helpful? Yes 2
Ann D, General Manager at SpringHill Suites St. Louis Brentwood, responded to this review

Thank you for writing a review about our hotel. We are glad that you enjoyed your stay. We hope to see you again on future visits. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2015

General manager of Spring hill suites in Brentwood does not take responsibility for her own actions. She's a manager but puts the blame on her employees when she mess up. I was staying at this hotel for two nights with a discount and she called me and told me she couldn't honer the discounted rate, mind you I already stayed... More 

Was this review helpful? Yes 1
Ann D, General Manager at SpringHill Suites St. Louis Brentwood, responded to this review

Tarina, Thank you for posting your comments and letting me know of this situation. I apologize that I didn’t handle this situation more appropriately. We do verify that the Marriott associate discount forms are valid when reservations are booked at the associate rate. Forms are verified by a manager usually within 24 hours after check in. Unfortunately, I was given... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 19, 2014

When it came to booking my hotel I was told to avoid the bad parts of St. Louis. Well, I couldn't really tell what the bad parts of town were until getting into the actually city. This hotel is in a great part of town. There is a parking garage attached which makes me feel much safer about my car,... More 

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Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 11, 2014

My son and his wife were recently married in St Louis. Since we had numerous family members coming into town from Australia and South Africa, we needed a suite hotel. We selected the Springhill Suites as our host hotel as it was close to our venue. I could not praise Gina Dertinger ( event planner) enough. She was extremely helpful... More 

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Chicago, Illinois
Contributor
11 reviews 11 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 24, 2014

Your standard Springhill Suites but in great location close to highway and restaurants. It will be my place of choice for business on future trips to St.Louis. You can walk to many of the stores and restaurants in the area.

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