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Comfort Inn West

#22 of 151 Hotels in Branson
Certificate of Excellence
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3601 Shepherd of the Hills Expressway, Branson, MO 65616
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214 reviews from our community

Traveler rating
    144
    49
    14
    4
    3
See reviews for
84
81
7
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Top Contributor
85 reviews 85 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Well here we are again. We've stayed here several time and we are always welcomed as family. The staff is always friendly and the we are always pleased with our service. There is a reason why they are a award winning hotel. Call them and plan your stay with them and you will see why they have so many return... More 

Was this review helpful? Yes
JBroadway81, General Manager at Comfort Inn West, responded to this review

It's always great to see you when you come in for a visit! We greatly appreciate you and your family staying with us and leaving such a great review! See you again soon! More 

Branson, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

This is an excellent motel! We stayed 3 nights and especially appreciated the beds. They were the most comfortable that we have ever found in a motel. We really enjoyed the complete hot breakfast buffet each morning that had numerous choices. The staff was very friendly and accommodating and we really enjoyed that the motel was well located to our... More 

Was this review helpful? Yes
JBroadway81, General Manager at Comfort Inn West, responded to this review

Aren't the beds great?! OK, we are kind of partial, but glad to hear that our guests enjoy them! Thank you for staying with us and we look forward to seeing you again in the future! More 

Jonesboro, Arkansas
1 review
5 of 5 stars Reviewed 1 week ago

Nice stay at the hotel. Great location! Room was quiet, clean, and comfortable. I have stayed here several times and image never disappointed The staff is very friendly. They booked our show tickets as well. Highly recommended.

Was this review helpful? Yes
JBroadway81, General Manager at Comfort Inn West, responded to this review

So glad you enjoyed your stay with us, and we were very happy to host you and your family. We look forward to seeing you again. More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hospitality of the front desk people was excellent!!! The person who was serving breakfast was kind of grouchy but the excellent customer service we received outweighed one persons bad attitude. The second night we stayed there, our celling started leaking. We called front desk and they came over immediately to inspect it. They gave us a new room and... More 

Was this review helpful? Yes
JBroadway81, General Manager at Comfort Inn West, responded to this review

Thank you for taking the time to let us know about your stay with us at Comfort Inn West. Sorry you had a disruption during your stay, it's never fun when things like that happen, I know guests don't enjoy it, and we as staff members dislike it even more, as we want you to have a great and fun... More 

Senior Contributor
25 reviews 25 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 21, 2014

We enjoyed our stay here. It was very clean, felt safe and very nice front desk. We didn't use the pool or breakfast so we can't comment on those.We would return and stay there again. Very pleased. {I can't think of anything else for the min # of characters so this is wasted space. :) }

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Dfschott, General Manager at Comfort Inn West, responded to this review

Thank you for taking the time to leave a review. We know that you could have stayed any number of places and yet you chose us. Your review letting us know how satisfied you were with our services make us happy to know that our hard work pays off. More 

Fort Dodge, Iowa
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2014

We stayed here with a bus tour group. The rooms were cold when we arrived but after a little tinkering and experimenting, we figured out how to get some heat. My only contact with the front desk was requesting wake-up calls. The one who answered the phone was always very friendly and the calls always came on time. the elevator... More 

Was this review helpful? Yes
Dfschott, Manager at Comfort Inn West, responded to this review

Thank you so much for taking the time to leave us a review of your recent stay. We always look forward to hearing how we are doing and by your review I would say that with us being an outdoor corridor property we are doing pretty good. Unfortunately we can't control mother nature and some days being an outdoor property... More 

Wentzville, Missouri, United States
1 review
5 of 5 stars Reviewed November 21, 2014

The staff at this hotel goes out of their way to take care of guest. Love the breakfast and indoor pool. the staff at the front desk was so nice and helpful. I will stay here every time I get back to Branson. Thanks to your entire Staff.

Was this review helpful? Yes
Dfschott, Manager at Comfort Inn West, responded to this review

Thank you for taking the time to leave us a review. We love to hear that our guests enjoy their stay. We look forward to having you come and stay again and make more memories with your family. More 

Sikeston, Missouri, United States
1 review
5 of 5 stars Reviewed November 21, 2014

Will stay here again! Staff members are friendly and helpful. Loved the pool; perfect temperature. The pool man (as my granddaughter called him) would let us know when the pool was ready. The breakfast area was very clean and plenty of breakfast items to choose from. Thank you for a great stay; see you next summer.

Was this review helpful? Yes
Dfschott, Manager at Comfort Inn West, responded to this review

Thank you for your review. So glad to hear that your grand daughter and yourself enjoyed our salt water pool. We look forward to having you come and stay again. I will pass along to the "pool man" how much you appreciated him keeping you informed about the pool being ready. Our employees love to hear how our guest enjoyed... More 

Branson, Missouri
2 reviews
5 of 5 stars Reviewed November 21, 2014

This place is a great and affordable place to stay..they make it feel like home away from home..kayla and darlene at the front desk was great and friendly and really helpful..I wI'll tell all my friends and family about this place..

Was this review helpful? Yes
Dfschott, Manager at Comfort Inn West, responded to this review

On behalf of the staff here at the Comfort Inn West I would like to say thank you for taking the time to leave us a review. We are always happy when we hear that our guests feel at home. We try very hard to make everyone feel this way so they leave our property with wonderful memories. I will... More 

Joplin
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 24, 2014

The ladies at the front desk were very helpful and so pleasant. We had a great room with microwave, fridge, coffee pot, hair dryer, ironing board, iron, and a little extra, a make-up mirror. The room was large and the mattresses were new. It was so comfortable we really enjoyed our night here. They also had a large indoor pool... More 

Was this review helpful? Yes
Dfschott, General Manager at Comfort Inn West, responded to this review

Thank you so much for taking the time to write a review for us. We love hearing the good things and will definitely pass it along to all of our staff to let them know that what we do does matter. We are happy that you chose to stay with us and look forward to having you stay with us... More 

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