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Comfort Inn West

#20 of 151 Hotels in Branson
Certificate of Excellence
GreenLeadersSilver level
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3601 Shepherd of the Hills Expressway, Branson, MO 65616
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Choice Privileges Points
Best prices for: 1 room 1 guest
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Comfort Inn West
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220 reviews from our community

Traveler rating
    149
    50
    14
    4
    3
See reviews for
87
82
8
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We always stay at this Comfort Inn. We like the location, prices, and the people who work there. The property is clean, and staff go beyond normal expectations to ensure your comfort. This is our go-to place when we stay in Branson.

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Always stay here on Branson visits. It is a Platinum rated hotel. As with all hotels, beds are broke down on lamp side. Might be helpful if they rotated the mattresses occasionally. Location is good away from the strip so no noise from the road.

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JBroadway81, Manager at Comfort Inn West, responded to this review

Thank you for your recent stay with us and your review! Hope to see you again soon. More 

Midway, Arkansas
Top Contributor
73 reviews 73 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I cannot say enough great things about the staff at this Comfort Inn hotel. I stay here almost every time I visit Branson because of their friendliness, courtesy and professionalism. So far in 2015, I have stayed more than 20 hotels in my trip to the Southeast US including Marriott's, IHG (Holiday Inn) and, of course, Choice hotels. Only two... More 

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JBroadway81, General Manager at Comfort Inn West, responded to this review

It's very nice to put a face with the voice. I know I've spoken to you many times on the phone but miss each other as you come to Branson. I can't say THANK YOU enough for your kind words, I know my staff really enjoys your presence at the hotel when you come in and they also say a... More 

Bryant, Arkansas
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 10, 2015

Ive stayed at many of the Hotels/Motels in Branson and thought we would give this one a try. I get a great discount through my work and the hotel was worth the price paid. Very nice staff and CLEAN rooms. We did not stay for breakfast " we enjoy the 76 buffet for breakfast " but they do offer free... More 

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Dfschott, General Manager at Comfort Inn West, responded to this review

Thank you for taking the time out of your busy schedule to leave us a great review. We appreciate you coming to stay with us and it sounds as if we were able to at least compete with the other Myer hotels and for that we are grateful. Being an outdoor property it can be a challenge but one we... More 

Sherman, Texas
Top Contributor
52 reviews 52 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 10, 2015 via mobile

Had a wonderful stay without any problems. Our room was very comfortable with everything we needed. The staff was great and very helpful. The breakfast is good with your standard items. The pool and hot tub was great and well needed. Good location to all shows and restaurants. I like the separate buildings. Like most places in Branson prepare for... More 

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Dfschott, General Manager at Comfort Inn West, responded to this review

Thank you so much for the great review. We are aware that time is valuable so thank you for taking the time to do this survey. We love to hear what people think about our facility as well as our breakfast and staff. Happy that you had such a great experience and like we say here, "How May We Exceed... More 

Pittsburg, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2015

Very friendly check in staff, upon my check in I was greeted very nicely and they up graded my room since I was an Diamond member with Choice Hotels. Very clean room and the pool area was clean and hot tub was nice! The breakfast was good and clean room. I would highly recommend this Hotel.

Was this review helpful? Yes 1
JBroadway81, General Manager at Comfort Inn West, responded to this review

First of all allow me to thank you for being a Choice Privileges member, your patronage means the world to us. We are thankful you got to spend some time with us at the hotel and were able to upgrade you for being an elite member. Hope to see you again in the future. Thank you for your review. More 

Top Contributor
87 reviews 87 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed March 25, 2015

Well here we are again. We've stayed here several time and we are always welcomed as family. The staff is always friendly and the we are always pleased with our service. There is a reason why they are a award winning hotel. Call them and plan your stay with them and you will see why they have so many return... More 

Was this review helpful? Yes 1
JBroadway81, General Manager at Comfort Inn West, responded to this review

It's always great to see you when you come in for a visit! We greatly appreciate you and your family staying with us and leaving such a great review! See you again soon! More 

Branson, Missouri
1 review
5 of 5 stars Reviewed March 23, 2015

This is an excellent motel! We stayed 3 nights and especially appreciated the beds. They were the most comfortable that we have ever found in a motel. We really enjoyed the complete hot breakfast buffet each morning that had numerous choices. The staff was very friendly and accommodating and we really enjoyed that the motel was well located to our... More 

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JBroadway81, General Manager at Comfort Inn West, responded to this review

Aren't the beds great?! OK, we are kind of partial, but glad to hear that our guests enjoy them! Thank you for staying with us and we look forward to seeing you again in the future! More 

Jonesboro, Arkansas
1 review
5 of 5 stars Reviewed March 20, 2015

Nice stay at the hotel. Great location! Room was quiet, clean, and comfortable. I have stayed here several times and image never disappointed The staff is very friendly. They booked our show tickets as well. Highly recommended.

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JBroadway81, General Manager at Comfort Inn West, responded to this review

So glad you enjoyed your stay with us, and we were very happy to host you and your family. We look forward to seeing you again. More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 16, 2015

The hospitality of the front desk people was excellent!!! The person who was serving breakfast was kind of grouchy but the excellent customer service we received outweighed one persons bad attitude. The second night we stayed there, our celling started leaking. We called front desk and they came over immediately to inspect it. They gave us a new room and... More 

Was this review helpful? Yes 1
JBroadway81, General Manager at Comfort Inn West, responded to this review

Thank you for taking the time to let us know about your stay with us at Comfort Inn West. Sorry you had a disruption during your stay, it's never fun when things like that happen, I know guests don't enjoy it, and we as staff members dislike it even more, as we want you to have a great and fun... More 

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