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All 159 Branson hotels

Comfort Inn West

2.0 of 5 Hotel   |   3601 Shepherd of the Hills Expressway, Branson, MO 65616
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Comfort Inn West
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91%
Ranked #25 of 159 hotels in Branson
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 1 week ago
MN_Proud Minneapolis, MN
  • Overview
  • Reviews (200)
  • Photos (49)
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  • Room tips (39)
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200 people have reviewed this hotel

Traveler rating
    135
    44
    14
    4
    3
See reviews for
78
76
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9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Minneapolis, MN
Contributor
20 reviews 20 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for the weekend while visiting our son who has been working in Branson this summer. Check-in was easy and our room was great. I read all the reviews before going and was just looking forward to a 'clean' room as I knew we wouldn't be spending a lot of time in hotel room - way... More

Was this review helpful? Yes
Dfschott, Manager at Comfort Inn West, responded to this review

We are so happy that you took the time to leave us a review. We were happy to have you as a guest. We take pride in our clean rooms and friendly staff and want all of our guests to feel as if they are family and at home. We look forward to having you return to stay with us... More

Joplin, Missouri
2 reviews
5 of 5 stars Reviewed 1 week ago

It is an excellent hotel for the price. We visited the Comfort Inn-West on July 29. I was pleasantly surprised with the hotel. Room was clean, beds were great and service was excellent. The front desk & kitchen staff were all very friendly and helpful. I will definitely stay again in the future. The regular room was completely remodeled and... More

Was this review helpful? Yes
JBroadway81, General Manager at Comfort Inn West, responded to this review

Thank you for your review, so glad to hear you enjoyed your stay with us. Yes, like you mentioned we are, during the Winter months, remodeling our rooms. Last Winter we did 22 rooms this coming Winter another 20+, which will give us more than half of the hotel being remodeled, we are pretty excited! We would love you for... More

Top Contributor
53 reviews 53 reviews
42 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is located right on the strip down at the end. Check in was fine. No problems, Our room had some issues. We had trouble every time we left our room trying to get the key in the lock. It kept sticking and we couldn't get it open. The room itself was clean. The bathroom was gross. There was... More

Was this review helpful? Yes 1
JBroadway81, General Manager at Comfort Inn West, responded to this review

After reading your review, I'd like to apologize on behalf of the hotel for failing to exceed your expectations. Our staff does work very hard each day to make sure guest's have a wonderful expereinence at the hotel, it sounds like we fell short this time. I will make sure the housekeepers read this review and are aware of the... More

Springfield, Missouri
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Branson, Missouri. A great place to visit and lots of things to do but where should we stay? I know a lot of people have asked that question. There are many hotels and it can be hard to chose. My wife and I stay at the Comfort Inn on Shepherd of the Hills. Every year in August there is a... More

Was this review helpful? Yes
Dfschott, Manager at Comfort Inn West, responded to this review

Thank you Keith for taking the time to leave such a positive review. We try very hard to exceed our guests expectations. We are always happy to have repeat guests as well as new ones and when our repeat guests leave such great reviews we are very appreciative because it means more new guests as well. We too look forward... More

Bedford, Texas
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was not too happy with the room rate, however I did not have advanced reservations and this was a last minute booking the week of the July 4th holiday. Rooms and hotel are dated, however it is very clean. I mean very clean! Beds were good and everything worked perfectly. Breakfast was great. All in all, everything was good... More

Was this review helpful? Yes
Dfschott, Manager at Comfort Inn West, responded to this review

Thank you so much for taking the time to fill out the survey. We appreciate you letting people know that our hotel is very clean and that we have a great breakfast. We hope that in the future you will call ahead to make a reservation to ensure that you get the best rate available. Again, we appreciate you staying... More

Nashville, Ar
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 21, 2014

Comfort Inn West in Branson is a no-frills motel with outside entrances. However, the rooms are always clean and the staff friendly. A separate breakfast room provides an adequate breakfast. Prices are very reasonable. Aside from the above basic requirements, this motel is in a perfect location for mobility. It is at the end of the strip (76) but that... More

Was this review helpful? Yes
Dfschott, Manager at Comfort Inn West, responded to this review

It is always a pleasure reading great reviews so thank you so much for taking the time to do the review. We appreciate your business and as you said we are at the end of the 76 strip and that is to the advantage of those that stay with us because as you pointed out we have great access to... More

Mountain Home, Arkansas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 20, 2014

We were warmly and courteously greeted, had a comfortable room that was both quiet enough and dark enough for sleeping, and started the next day with a good breakfast. Our 12 year old grandson loved the indoor heated pool. Having a refrigerator in the room to keep our drinks and left over pizza cold was an added bonus.

Was this review helpful? Yes 1
Dfschott, Manager at Comfort Inn West, responded to this review

Thank you for taking the time to complete our survey. We are happy that you had a great experience and the consensus is that the pool is a hit with people of all ages. We look forward to having you all come stay with us again. More

Highlands Ranch, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 18, 2014

Excellent clean place to stay. A bit out of town away from all noise and traffic but still close enough to enjoy Branson. Plenty of parking and a big breakfast room that can be used for family reunions. Nice pool and small workout room.

Was this review helpful? Yes
Dfschott, Manager at Comfort Inn West, responded to this review

Thank you for your review. We are happy that you had an enjoyable stay and we look forward to having you stay with us again. More

Seattle
Top Contributor
161 reviews 161 reviews
69 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed June 7, 2014

This was our first time in Branson and chose this place. It's an older property that has been totally updated for the Comfort Inn brand. Reception was wonderful - warm and friendly! Rooms are accessible by outside walkways, but there is an elevator. Rooms are nice and big enough. They have refrigerators, microwaves and the usual that we've come to... More

Was this review helpful? Yes 1
JBroadway81, General Manager at Comfort Inn West, responded to this review

Thank you for the review! Enjoyed looking at your pictures too! Like you mentioned we have updated our rooms, infact we have started a complete room remodel with new furniture carpet among other new features, on top of the entire hotel bedding package makeover. So glad you enjoyed your first trip to Branson and that you stayed with us! Hope... More

Kingsport, Tennessee
Top Contributor
148 reviews 148 reviews
17 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed June 6, 2014

Super clean, super friendly staff and very convenient. The IMAX is almost right next door. The laundry facilities at the hotel are great especially if you have been on the road a few days and need to refresh some things. The beds are comfortable and the shower was excellent. Just an all around enjoyable experience. Two thumbs up.

Was this review helpful? Yes 1
JBroadway81, General Manager at Comfort Inn West, responded to this review

Two thumbs up, we love it. Thank you for your business and hope to see you again. More

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Additional Information about Comfort Inn West

Address: 3601 Shepherd of the Hills Expressway, Branson, MO 65616
Phone Number:
Location: United States > Missouri > Branson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn West 2*
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Also Known As:
Comfort Inn West Hotel Branson
Comfort Inn Branson
Branson Comfort Inn

49 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Branson #8 Romantic Hotel in Branson #10 Business Hotel in Branson #17 Family Hotel in Branson #25 Top resorts Hotel in Branson
Hotel Class
Official Description (provided by the hotel)
The Comfort Inn West is ideally situated as the closest hotel in Branson to Silver Dollar City and Shepherd of the Hills. Additional guest room amenities include electronic locks, viewfinder, safety latches, iron/ironing boards, coffee maker, hair dryer, toiletries, clock radio, cable/movie channels, 27-inch color television, free local calls, free wireless Internet, refrigerator, microwave, recliners, activity tables, sitting area, connecting rooms and double granite vanities in most rooms. The hot breakfast includes such foods as sausage patties or links, breakfast potatoes, biscuits and sausage gravy, scrambled eggs, fresh Belgium waffles, fruit, yogurt, beverages and more. A detailed list can be provided upon request. ... more   less 
Number of rooms
87

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