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Comfort Inn West

#20 of 151 Hotels in Branson
Certificate of Excellence
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3601 Shepherd of the Hills Expressway, Branson, MO 65616
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217 reviews from our community

Traveler rating
    146
    50
    14
    4
    3
See reviews for
86
81
7
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Bryant, Arkansas
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Ive stayed at many of the Hotels/Motels in Branson and thought we would give this one a try. I get a great discount through my work and the hotel was worth the price paid. Very nice staff and CLEAN rooms. We did not stay for breakfast " we enjoy the 76 buffet for breakfast " but they do offer free... More 

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Dfschott, General Manager at Comfort Inn West, responded to this review

Thank you for taking the time out of your busy schedule to leave us a great review. We appreciate you coming to stay with us and it sounds as if we were able to at least compete with the other Myer hotels and for that we are grateful. Being an outdoor property it can be a challenge but one we... More 

Sherman, Texas
Top Contributor
51 reviews 51 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had a wonderful stay without any problems. Our room was very comfortable with everything we needed. The staff was great and very helpful. The breakfast is good with your standard items. The pool and hot tub was great and well needed. Good location to all shows and restaurants. I like the separate buildings. Like most places in Branson prepare for... More 

Was this review helpful? Yes
Dfschott, General Manager at Comfort Inn West, responded to this review

Thank you so much for the great review. We are aware that time is valuable so thank you for taking the time to do this survey. We love to hear what people think about our facility as well as our breakfast and staff. Happy that you had such a great experience and like we say here, "How May We Exceed... More 

Pittsburg, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very friendly check in staff, upon my check in I was greeted very nicely and they up graded my room since I was an Diamond member with Choice Hotels. Very clean room and the pool area was clean and hot tub was nice! The breakfast was good and clean room. I would highly recommend this Hotel.

Was this review helpful? Yes 1
JBroadway81, General Manager at Comfort Inn West, responded to this review

First of all allow me to thank you for being a Choice Privileges member, your patronage means the world to us. We are thankful you got to spend some time with us at the hotel and were able to upgrade you for being an elite member. Hope to see you again in the future. Thank you for your review. More 

Top Contributor
87 reviews 87 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well here we are again. We've stayed here several time and we are always welcomed as family. The staff is always friendly and the we are always pleased with our service. There is a reason why they are a award winning hotel. Call them and plan your stay with them and you will see why they have so many return... More 

Was this review helpful? Yes 1
JBroadway81, General Manager at Comfort Inn West, responded to this review

It's always great to see you when you come in for a visit! We greatly appreciate you and your family staying with us and leaving such a great review! See you again soon! More 

Branson, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

This is an excellent motel! We stayed 3 nights and especially appreciated the beds. They were the most comfortable that we have ever found in a motel. We really enjoyed the complete hot breakfast buffet each morning that had numerous choices. The staff was very friendly and accommodating and we really enjoyed that the motel was well located to our... More 

Was this review helpful? Yes
JBroadway81, General Manager at Comfort Inn West, responded to this review

Aren't the beds great?! OK, we are kind of partial, but glad to hear that our guests enjoy them! Thank you for staying with us and we look forward to seeing you again in the future! More 

Jonesboro, Arkansas
1 review
5 of 5 stars Reviewed 4 weeks ago

Nice stay at the hotel. Great location! Room was quiet, clean, and comfortable. I have stayed here several times and image never disappointed The staff is very friendly. They booked our show tickets as well. Highly recommended.

Was this review helpful? Yes
JBroadway81, General Manager at Comfort Inn West, responded to this review

So glad you enjoyed your stay with us, and we were very happy to host you and your family. We look forward to seeing you again. More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hospitality of the front desk people was excellent!!! The person who was serving breakfast was kind of grouchy but the excellent customer service we received outweighed one persons bad attitude. The second night we stayed there, our celling started leaking. We called front desk and they came over immediately to inspect it. They gave us a new room and... More 

Was this review helpful? Yes 1
JBroadway81, General Manager at Comfort Inn West, responded to this review

Thank you for taking the time to let us know about your stay with us at Comfort Inn West. Sorry you had a disruption during your stay, it's never fun when things like that happen, I know guests don't enjoy it, and we as staff members dislike it even more, as we want you to have a great and fun... More 

Senior Contributor
25 reviews 25 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 21, 2014

We enjoyed our stay here. It was very clean, felt safe and very nice front desk. We didn't use the pool or breakfast so we can't comment on those.We would return and stay there again. Very pleased. {I can't think of anything else for the min # of characters so this is wasted space. :) }

Was this review helpful? Yes
Dfschott, General Manager at Comfort Inn West, responded to this review

Thank you for taking the time to leave a review. We know that you could have stayed any number of places and yet you chose us. Your review letting us know how satisfied you were with our services make us happy to know that our hard work pays off. More 

Fort Dodge, Iowa
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2014

We stayed here with a bus tour group. The rooms were cold when we arrived but after a little tinkering and experimenting, we figured out how to get some heat. My only contact with the front desk was requesting wake-up calls. The one who answered the phone was always very friendly and the calls always came on time. the elevator... More 

Was this review helpful? Yes
Dfschott, Manager at Comfort Inn West, responded to this review

Thank you so much for taking the time to leave us a review of your recent stay. We always look forward to hearing how we are doing and by your review I would say that with us being an outdoor corridor property we are doing pretty good. Unfortunately we can't control mother nature and some days being an outdoor property... More 

Wentzville, Missouri, United States
1 review
5 of 5 stars Reviewed November 21, 2014

The staff at this hotel goes out of their way to take care of guest. Love the breakfast and indoor pool. the staff at the front desk was so nice and helpful. I will stay here every time I get back to Branson. Thanks to your entire Staff.

Was this review helpful? Yes
Dfschott, Manager at Comfort Inn West, responded to this review

Thank you for taking the time to leave us a review. We love to hear that our guests enjoy their stay. We look forward to having you come and stay again and make more memories with your family. More 

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