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All 149 Branson hotels

Comfort Inn West

2.0 of 5 Hotel   |   3601 Shepherd of the Hills Expressway, Branson, MO 65616
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Ranked #29 of 149 Hotels in Branson
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
Robert H Wentzville, Missouri, United States
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209 reviews from our community

Traveler rating
    140
    47
    14
    5
    3
See reviews for
81
79
7
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wentzville, Missouri, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff at this hotel goes out of their way to take care of guest. Love the breakfast and indoor pool. the staff at the front desk was so nice and helpful. I will stay here every time I get back to Branson. Thanks to your entire Staff.

Was this review helpful? Yes
Dfschott, Manager at Comfort Inn West, responded to this review

Thank you for taking the time to leave us a review. We love to hear that our guests enjoy their stay. We look forward to having you come and stay again and make more memories with your family. More

Sikeston, Missouri, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Will stay here again! Staff members are friendly and helpful. Loved the pool; perfect temperature. The pool man (as my granddaughter called him) would let us know when the pool was ready. The breakfast area was very clean and plenty of breakfast items to choose from. Thank you for a great stay; see you next summer.

Was this review helpful? Yes
Dfschott, Manager at Comfort Inn West, responded to this review

Thank you for your review. So glad to hear that your grand daughter and yourself enjoyed our salt water pool. We look forward to having you come and stay again. I will pass along to the "pool man" how much you appreciated him keeping you informed about the pool being ready. Our employees love to hear how our guest enjoyed... More

Branson, Missouri
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

This place is a great and affordable place to stay..they make it feel like home away from home..kayla and darlene at the front desk was great and friendly and really helpful..I wI'll tell all my friends and family about this place..

Was this review helpful? Yes
Dfschott, Manager at Comfort Inn West, responded to this review

On behalf of the staff here at the Comfort Inn West I would like to say thank you for taking the time to leave us a review. We are always happy when we hear that our guests feel at home. We try very hard to make everyone feel this way so they leave our property with wonderful memories. I will... More

Joplin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The ladies at the front desk were very helpful and so pleasant. We had a great room with microwave, fridge, coffee pot, hair dryer, ironing board, iron, and a little extra, a make-up mirror. The room was large and the mattresses were new. It was so comfortable we really enjoyed our night here. They also had a large indoor pool... More

Was this review helpful? Yes
Dfschott, General Manager at Comfort Inn West, responded to this review

Thank you so much for taking the time to write a review for us. We love hearing the good things and will definitely pass it along to all of our staff to let them know that what we do does matter. We are happy that you chose to stay with us and look forward to having you stay with us... More

Conroe
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 17, 2014

Staff was excellent , we had a blow dryer burn up and maintenance was there is less then 5 min and replaced with new one. Room was very clean, my only complaint was the bed wasn't as confortable as some , and the wife and I had a restless night. But , the breafast was good and hot and we... More

Was this review helpful? Yes
Dfschott, General Manager at Comfort Inn West, responded to this review

Thank you for taking the time to leave us a review. We are always happy when our guests are happy. We pride ourselves on taking care of our guests and love to hear that you will stay with us again upon your return as well as recommend us to others. We look forward to having you stay with us again... More

Midway, Arkansas
Top Contributor
58 reviews 58 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 12, 2014

I had to wait to write this review because Trip Advisor limits you to the amount of times you can rate a place. I could not wait to give this Hotel another excellent rating! I constantly stay at this property when I visit Branson because it's like being home-they treat me very special every time! They remember my name and... More

Was this review helpful? Yes 1
Dfschott, General Manager at Comfort Inn West, responded to this review

Thank you so much for your review, we are always happy to read such great reviews. We wish that all of our guest would feel the same way.I will share this review along to all or our employees to let them know that people do notice.We look forward to having you return (home) again. More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 11, 2014

The staff was friendly, the breakfast was okay, and that's where the compliments end..The parking is horrible, the rooms were not clean, our toilet had blood on it, the shower had pubic hair in it, and our sheets had hair all over them..Needless to say, we won't be back!

Was this review helpful? Yes
Dfschott, General Manager at Comfort Inn West, responded to this review

Melissa, We are sorry to hear that we failed to exceed your expectations and that you won't be coming back to stay with us. I apologize for this unfortunate incident and unfortunately this is the first that I am hearing about your issues. I would like you to know that this IS NOT our standard practice and I will be... More

Harrisburg, PA
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 11, 2014

Good breakfast, friendly staff, clean property. Room had old furniture--could use an update. Two queen beds with one close to wall so apparently hard to get vacuum in between bed and wall. Good shower, but needs more light above sink. Nice refrigerator and television. Parking really tight in back.

Was this review helpful? Yes 1
Dfschott, Manager at Comfort Inn West, responded to this review

Thank you for taking the time to leave us a review. Just and FYI we are in the process of renovating our rooms with new furniture and carpet. We did 22 rooms over the winter and will do 23 more this winter so we invite you to return and check out one of the new rooms. We appreciate your business... More

Sesser
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 7, 2014

Great value for the money! Staff was friendly and helpful. Room was clean and everything was in order. Good location on the strip. I would stay at this location again!! Room had a fridge and microwave.

Was this review helpful? Yes 1
JBroadway81, General Manager at Comfort Inn West, responded to this review

Thank you for your recent stay with us and your review. Hope to see you again. More

Minneapolis, MN
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 22, 2014

We stayed in this hotel for the weekend while visiting our son who has been working in Branson this summer. Check-in was easy and our room was great. I read all the reviews before going and was just looking forward to a 'clean' room as I knew we wouldn't be spending a lot of time in hotel room - way... More

Was this review helpful? Yes 1
Dfschott, Manager at Comfort Inn West, responded to this review

We are so happy that you took the time to leave us a review. We were happy to have you as a guest. We take pride in our clean rooms and friendly staff and want all of our guests to feel as if they are family and at home. We look forward to having you return to stay with us... More

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Additional Information about Comfort Inn West

Address: 3601 Shepherd of the Hills Expressway, Branson, MO 65616
Phone Number:
Location: United States > Missouri > Branson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn West 2*
Number of rooms: 87
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Also Known As:
Comfort Inn West Hotel Branson
Comfort Inn Branson
Branson Comfort Inn

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