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Residence Inn Branson

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280 Wildwood Drive South, Branson, MO 65616
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Residence Inn Branson
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Ranked #81 of 151 Hotels in Branson
A recent review
4 of 5 stars reviewed 4 days ago
JohnBerkstresser Shell Knob, Missouri
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159 reviews from our community

Traveler rating
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    55
    33
    18
    3
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73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shell Knob, Missouri
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

got a good rate for a weekend getaway enjoyed pool hot tub fire pit basketball ct and public grill area took grandkids and had a nice time only problem was when trash can was full had to carry trash out to front of hotel to overfull container no offer from front desk to get it from room just directions to... More 

Was this review helpful? Yes
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Hi John, Thank you so much for your review of our hotel, we are so glad you enjoyed your stay and all of the amenities that we offer! I do apologize for the inconvenience of taking out the trash, we do normally take care of all that for you, I will address that with all of our staff today. Thank... More 

Cedar Rapids, Iowa
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great and friendly staff, with a nice evening reception with snacks. Room was nice, and bed was super comfortable. Room was clean, but the only reason for not 5 stars is that the hotel is in need of new carpet paint etc, and the manager told us it was scheduled for one. I would stay here again. Easy to get... More 

Was this review helpful? Yes
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Hi Jon, Thank you for the great comments about your stay with us, we really enjoyed hosting you during your stay here in Branson! I appreciate you letting everyone else know about our hotel and our wonderful staff! We look forward to seeing you again soon! Genesis O. More 

Kansas City
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

I will admit that I am very picky about my hotels but at the same time, we are Platinum Marriott members so we have seen a lot of hotels. This is sub par for a Marriott property. When we first checked in the trash can inside the lobby/breakfast area was overflowing and stinky. The hallway carpets were all dirty with... More 

Was this review helpful? Yes
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you for the comments regarding our hotel. We appreciate you letting us know about your concerns. We are looking forward to a full renovation in the very near future, which will be taking care of those issues that you mentioned, including new furniture in the rooms and new wallpaper in the hallways. We would like to apologize for any... More 

Antigo, Wisconsin
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We traveled to Branson during their off-season, the middle of February. Even so, there was still a lot to do around the city. We spent 3 nights in a one bedroom suite at the Residence Inn. We got the room for an extremely low price and it was well worth what we paid! Our room was kept very clean while... More 

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ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Hi Sam, Thank you so much for the great review about our hotel! We are so glad you enjoyed your stay with us! We love hearing about our perfect fit for our families! I'm glad you found plenty to do in the area in our off-season, it is a great time to come when you get great rates and there... More 

Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2015

My wife and I went to Branson for the weekend and ended up staying here. We had to leave earlier than our booking because of snow, but the two nights we were there were very nice. We did not have a chance to use the pool, hot tub, basketball hoop, or fire pit, but all looked very nice! Be warned... More 

Was this review helpful? Yes
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you for your review about our hotel! We appreciate you letting others know about us here! I do apologize about the noise during your stay, and I wish you could've stayed longer to enjoy our other amenities! We loved having you and hope you are able to return to stay with us again soon, hopefully with better weather! Thank... More 

Springdale, Arkansas
Top Contributor
102 reviews 102 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 14, 2015 via mobile

It is no secret that I'm a Marriott fan. The staff at this property under the direction of GM, Neil Larson, do a great job. I have been at their hotel many times over the course of 8 years and I always enjoy my stay and feel welcome each and every time I walk through the doors. We plan to... More 

Was this review helpful? Yes 1
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you for being such a loyal guest to us here at the Residence Inn Branson! We appreciate you always choosing to spend your time in Branson with us! Thank you so much for letting everyone else know about our special hotel here in the Ozarks! We look forward to hosting you again soon! Thank you! Genesis O. More 

High Ridge, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 29, 2015

This was our first stay at the Residence Inn and we were very pleased. The hotel staff was extremely courteous, friendly and very willing to help with anything we needed. The room was clean and well stocked. The location of the hotel is in a very nice area close to all of the attractions Branson has to offer. We found... More 

Was this review helpful? Yes
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Hi Donna, Thank you so much for the great review! We loved having you and your dogs stay with us! I do apologize about the firepit, we are still working on that and should it have it fixed very soon! I'm so glad you all enjoyed everything else that we offer here! We look forward to seeing you again hopefully... More 

Quitman, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2015

We stayed over new years and found the staff quite pleasant. The morning breakfast bar is great and you might find cookies or brownies at the front desk in the evening. The rooms are dated but a renovation is planned for this year by the new owners. You might want to check the status of the renovation prior to booking... More 

Was this review helpful? Yes
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you so much for your review of our hotel! We are so glad you enjoyed our staff and our breakfast! I do believe we have one of the best breakfasts in town! We are definitely looking forward to our renovation in the near future! We hope to see you return soon! Thank you for staying with us! Genesis O. More 

Senior Contributor
30 reviews 30 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 6, 2015

We were pleased with our stay at the Residence Inn in Branson. Although we hesitated to stay at this hotel in the past because we had read some negative reviews, we were happy with our stay in every way. We stayed in a two-bedroom suite and everything was very clean and in perfect working order. Breakfast was good and served... More 

Was this review helpful? Yes 1
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Hi Penny, Thank you so much for your great review of our hotel & our staff! We appreciate your decision to stay with us, and we are so glad you enjoyed it! We hope to see you soon on a return visit to Branson! Thank you again for sharing your comments about your stay with everyone else! Genesis O. More 

Morrilton, Arkansas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 4, 2015

Ive stayed at several Marriott property's but this one really pulled my hair. 2 days almost no sleep..... 1. The elephants upstairs would never stop jumping 24 hours a day. Even.when we asked the front desk.to.intervene. 2. The elevator pump went 24 hours a day. Waking us up over and over. 3. I prepaid for our room months ago but... More 

Was this review helpful? Yes 1
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you for your letting us know your concerns about your stay with us at our hotel. First I would like to apologize for the noise and inconvenience you encountered during your stay with us. Also for the issues with your card, which was just an authorization, which is held on your card during your stay with us, like is... More 

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