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Residence Inn Branson

3.0 of 5
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280 Wildwood Drive South, Branson, MO 65616
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Residence Inn Branson
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Ranked #83 of 151 Hotels in Branson
A recent review
4 of 5 stars reviewed 2 weeks ago
Doug S Fayetteville, Arkansas
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171 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fayetteville, Arkansas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Being a Platinum Elite Marriott Rewards member I tend to see and experience a lot of Marriott properties. The room was nice, clean, well equipped and comfy. Was on second floor so our neighbors overhead were a bit noisy. The check in was a bit different on arrival. The receptionist was on the phone in a heated conversation with a... More 

Was this review helpful? Yes
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Hi Doug, Thank you so much for letting us know about your stay with us here! We appreciate your comments, and we will address the concern you had at check-in with all of our staff here so that should be an isolated incident and should not happen again. Thank you again for staying with us, I am glad you enjoyed... More 

Puerto Rico
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I am neutral about the staff and hotel in general. The staff was not exactly friendly, but I did not have to deal with them much. Breakfast was a typical average hotel breakfast. There was nothing special about it. Hotel room was clean and they provided the extra towels I asked for when I booked the room. There was nothing... More 

Was this review helpful? Yes 1
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you for taking the time to review our hotel! We appreciate all of your comments, and we will look into the issues that you mentioned. I sincerely hope you will stay with us again to let us show you how friendly and above average we can be at our hotel! Thank you again for choosing to stay with us!... More 

Tulsa, Oklahoma
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The people in Brandon Missouri are some of the friendliest people I've been around. And the staff at Residence Inn were welcoming and helpful. Rooms are clean, great selection of snacks (midnight junk food) and other food items, and the evening social foods were delicious too as well as a nice change of pace. My only concern was the breakfast... More 

Was this review helpful? Yes
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you so much for your great review! We appreciate you taking the time to let everyone know about your stay with us. I'm so glad you enjoyed our staff and our evening socials as well! Thank you so much for staying with us, we are looking forward to your return! Genesis O. More 

Omaha, Nebraska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 9, 2015

We have stayed at several Residence Inn's and had great experiences, however this was NOT the case with the Residence Inn Branson. The hotel staff were rude and not professional or accommodating to our needs at all. After sitting through hours of non-stop barking by the room next to us, we were told the room did not have a dog... More 

Was this review helpful? Yes 1
ResidenceInn_13, General Manager at Residence Inn Branson, responded to this review

Recently I read your review of our hotel during a recent stay. first, let me apologize for the inconveniences you encountered, which included a barking dog. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 7, 2015

this was a great overnight. Very warm pool & hot tub and the firepit in the courtyard was very relaxing while chatting with family in the evening. The room was spacious and very clean. You get a lot of room. Breakfast was out of this world....a wonderful waffle bar as well as good eggs, ham, biscuits and gravy, cereals, oatmeal,... More 

Was this review helpful? Yes 1
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you so much for the great review! We are so glad that you enjoyed all of our amenities and our wonderful breakfast! I do apologize for running out of the brats, unfortunately it is very challenging to try and estimate how much people will eat during our socials. Usually not everyone in the hotel attends, and then we are... More 

Conway, Arkansas
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 31, 2015

We stayed at this hotel provided for us for a special event. It needs an update but was clean and the staff was great. I would recommend this hotel for families and groups. I don't know the cost though since our room was free to us. I will check next time I'm coming to town though.

Was this review helpful? Yes 1
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you for the great review of our hotel! We really appreciate your comments and letting everyone else know about your stay with us. We are currently planning a renovation to start later this year, so you will definitely have to come check us out again! Thank you for letting us host you during your recent stay! Genesis More 

San Antonio, Texas
Level Contributor
116 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed April 30, 2015

I was a little concerned about this property when I first searching for hotels in Branson as there were some very negative comments about the condition of the facility. Yes, there is some normal wear and tear but I encountered nothing as described by some past guest. It was extremely clean and the staff could not be nicer or more... More 

Was this review helpful? Yes 3
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you so much for your great comments about your stay with us! We really appreciate you taking the time to let us and everyone else know about our hotel here! We're glad you enjoyed our wonderful staff! Thank you so much for staying with us, and we look forward to the opportunity of hosting you again soon! Genesis O. More 

Edmond, Oklahoma
Level Contributor
100 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed April 27, 2015

This is an older hotel experiencing the maintenance standards of an older hotel. The front door is small. Luggage carts block some of the entry way. The swimming pool is immediately off to the left. If the door isn't closed the chlorine smell is a bit overwhelming. The design of the rooms and the furniture were current. One chair needed... More 

Was this review helpful? Yes
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you for your review of our hotel, we appreciate all feedback to help us improve on anything that we can! I do apologize for the inconveniences that you encountered during your stay with us, that is not typical of our hotel, and I am sorry that you experienced those issues. They are all being looked into to see how... More 

Las Vegas, Nevada
Level Contributor
227 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 391 helpful votes
4 of 5 stars Reviewed April 27, 2015

We stayed here for a few days while visiting Branson, Mo. Had a reservation for one bedroom (queen) suite. We were checked in by the general manager, Mr.Neil L. He accommodated the request for an early check in and was very pleasant and professional. The indoor hot tub was broke upon our arrival, which was a disappointment, but Mr. Neil... More 

Was this review helpful? Yes 5
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you for your comments about our hotel and staff, we appreciate the feedback and we will address the issues that you commented on. I would like to apologize that your stay was not up to our Marriott standards. I am glad that you enjoyed your room and our the rest of our staff. We are looking forward to the... More 

Ohio
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed April 20, 2015

The Residence Inn Branson was a great find. I was attending a family event this past weekend. Several members of my family rented rooms at the hotel. I chose the Residence Inn because I was travelling with pets and most often choose the Marriott chain as they seem the most pet-friendly. My family followed my lead. Upon arrival, the staff... More 

Was this review helpful? Yes 1
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you so much for the wonderful review! We are so glad you & your family enjoyed your stay with us! I appreciate you taking the time to let everyone else know about our great service and amenities. We enjoyed hosting you & your family and we hope to get to do it again soon! Genesis O. More 

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