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Residence Inn Branson

3.0 of 5
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280 Wildwood Drive South, Branson, MO 65616
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1 room 1 guest
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Residence Inn Branson
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178 Reviews from our TripAdvisor Community

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Traveler rating
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    62
    38
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Rome
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had a very nice stay, from costumer service to room amenities, everything was very good. Breakfast was much better than other Residence Inns we have stayed at. It has a really good location, a few minutes from The Tanger Outlet, Sight and Sound Theatre and The Landing in downtown Branson.

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Buffalo, New York
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel needs some uplifting. The walls are all gouged as you enter towards the elevator. Also it was so crowded in the breakfast room,that people were standing and holding their plates to eat. On our second night we did not get any maid service, and I had to take the dirty towels out of the room having to look... More 

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ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you for your comments regarding your recent stay with us, we appreciate getting all feedback from all of our guests. I do apologize for any inconveniences you encountered with our hotel and our maid service. We are getting a total renovation at the end of this year, so that will take care of all of our updating needs. We... More 

Texas
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Just blocks off the main strip on the yellow route so it has easy access. The hotel is not new but it is very nice and the rooms are great suites with kitchens that include a full size refrigerator which is great if you have kids. Big flat screen televisions in every room and they remodel this hotel frequently, always... More 

Was this review helpful? Yes
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you so much for the great review of our hotel & our staff! We really appreciate you taking the time to let everyone know about your stay here with us! We love having you, and we look forward to seeing you on a return visit hopefully very soon! Thank you again for your kind words! Genesis O. More 

Columbia, Missouri
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wife and I and Grand Daughter spent 2 nights here. Is a good clean facility. Breakfast was great. Very quiet in rooms. Set up like a condo. We had 2 bedroom, 2 bath, kitchen unit. Reasonable price although it was 40 dollars higher for Thursday night than it was Wednesday night. Don't quite understand that policy. Hampton does the same... More 

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ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Hi William, Thank you so much for the great review! I am so glad you enjoyed your stay with us, we loved having you here! We appreciate you taking the time to let everyone else know about us as well. We look forward to the opportunity of hosting you and your family again next time your travels lead you to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here during the last night of our vacation the last week of July 2014. This was one of only a few available hotels on a Friday night do we were glad. The 3 nights prior we stayed at the Marriot willow lodge and this hotel was only about $15 cheaper so we thought it would be comparable. It... More 

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ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Hi Sonya, Thank you so much for letting us know of your concerns during your recent stay with us. I do apologize that your stay was not up to standard. We are getting a complete renovation at the end of this year, which does include new sleeper sofas! We have also addressed the concerns with the pool and it has... More 

Tulsa, Oklahoma
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have been a Gold Rewards member for many years. Obviously, here that doesn't mean anything. This was the worst experience I have had at any Marriott property. We started out with our two rooms not being ready when promised. The desk clerk made excuses, such as "one of our housekeepers quit", then went on, "another housekeeper broke her hand"... More 

Was this review helpful? Yes 1
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

I am so sorry that your stay was not up to your standards. I do apologize for your rooms not being ready on time, we have been short of staff, and it was a very busy weekend, however I know that does not make up for the issue. We are currently working on getting that addressed, as well as the... More 

Prescott, Arkansas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed here because it's one of the few places you can take your pet close to the strip. It was ok once we got in but I was not that thrilled with the front desk staff. My kids could not swim in the pool because the chlorine was so strong. My daughter LOVES to swim. She went once for... More 

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ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Hi Katherine, I am so sorry to hear that your stay was not up to your Residence Inn standards. We will address all of your issues with our staff. We have already addressed the issue with the pool and we have got that resolved now. We are getting a full renovation later this year, and that will include the grounds... More 

Fayetteville, Arkansas
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 18, 2015

Being a Platinum Elite Marriott Rewards member I tend to see and experience a lot of Marriott properties. The room was nice, clean, well equipped and comfy. Was on second floor so our neighbors overhead were a bit noisy. The check in was a bit different on arrival. The receptionist was on the phone in a heated conversation with a... More 

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ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Hi Doug, Thank you so much for letting us know about your stay with us here! We appreciate your comments, and we will address the concern you had at check-in with all of our staff here so that should be an isolated incident and should not happen again. Thank you again for staying with us, I am glad you enjoyed... More 

Puerto Rico
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed July 1, 2015

I am neutral about the staff and hotel in general. The staff was not exactly friendly, but I did not have to deal with them much. Breakfast was a typical average hotel breakfast. There was nothing special about it. Hotel room was clean and they provided the extra towels I asked for when I booked the room. There was nothing... More 

Was this review helpful? Yes 1
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you for taking the time to review our hotel! We appreciate all of your comments, and we will look into the issues that you mentioned. I sincerely hope you will stay with us again to let us show you how friendly and above average we can be at our hotel! Thank you again for choosing to stay with us!... More 

Tulsa, Oklahoma
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 1, 2015

The people in Brandon Missouri are some of the friendliest people I've been around. And the staff at Residence Inn were welcoming and helpful. Rooms are clean, great selection of snacks (midnight junk food) and other food items, and the evening social foods were delicious too as well as a nice change of pace. My only concern was the breakfast... More 

Was this review helpful? Yes
ResidenceInn_13, Director of Sales at Residence Inn Branson, responded to this review

Thank you so much for your great review! We appreciate you taking the time to let everyone know about your stay with us. I'm so glad you enjoyed our staff and our evening socials as well! Thank you so much for staying with us, we are looking forward to your return! Genesis O. More 

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