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All 161 Branson hotels

Chateau on the Lake Resort & Spa

4.0 of 5 Resort   |   415 North State Highway 265, Branson, MO 65616
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79%
Ranked #48 of 161 hotels in Branson
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Suzanne R
  • Reviews (557)
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  • Room tips (170)
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557 people have reviewed this hotel

Traveler rating
    288
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
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English first
1 review
3 of 5 stars Reviewed yesterday NEW

We stayed as a group with my husbands company, an annual affair, each year in a different location. The doormen were very helpful and check in was very smooth. Then we got to the room, very disappointed. It had out dated decore, then came bedtime, the mattress sagged in the middle and the sheets were scratchy. We had a sofa... More

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Clarksville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at the Chateau many times (sometimes by myself ). I am a middle-aged business woman and like to get away to relax occasionally. The hotel and surroundings are beautiful. I love the spa. But what prompted this review is a complicated transaction I asked the Chateau to help me with. The Reservation Manager, "Janet," and Concierge, "Angel,"... More

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Washington, Missouri
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

This was the most beautiful Resort we have ever stayed at. The atmosphere was beautiful. Room with lake front view with balcony. Was almost right next to the Branson Belle. I can't wait till next year to stay, and enjoy the most relaxing time ever. Valet was great and free internet. Every single employee of this resort was the Best.

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago NEW

Met my sister and her family here, had a wonderful stay; staff was friendly, rooms were clean and the grounds very well kept. Reasonably priced just don't eat here; the food is mediocre at best which is a shame but we knew that going in. If they had great food they would have it all!

Was this review helpful? Yes 1
Portales, New Mexico
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

An amazing full service hotel that allows pets. My wife and I checked in late and was starving the friendly staff allowed us to order food although technically it was past the restaurants closing time. We got a basic room which was very spacious and had a beautiful view overlooking the lake. The cost was a little high for the... More

Was this review helpful? Yes 1
Stephen M, General Manager at Chateau on the Lake Resort & Spa, responded to this review

Dear Daniel B: As a pet owner and lover myself and know firsthand how important the can be in our everyday lives. I am pleased that we could be of service and hopefully we will have the opportunity of welcoming you back to the Chateau. Sincerely, Stephen Marshall General Manager More

Brentwood, Tennessee
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

After an 8 hour drive we arrived at Chateau on the Lake around 10 pm exhausted and anxious to get settled. We were checked in by Eric. I clearly stated to Eric what we had reserved for our room and his response was “We’ve gotcha handled.” Our first room was not what he told us it would be. So, I... More

Was this review helpful? Yes 3
Stephen M, General Manager at Chateau on the Lake Resort & Spa, responded to this review

Dear 1964bill: It is always our goal to meet if not exceed the expectations of our guests. It is obvious based on your review we did not do so on this occasion. I can understand ones disappointment when initial expectations are not fulfilled especially after a long day. It certainly was unfortunate that you and your wife were not able... More

Saint Louis, Missouri
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and a friend of the family spent an extended weekend at the Chateau on the Lake. The hotel is nothing special, we upgraded our room to a suite with a lake view. The lake view was worth it but the room needs updating. The décor is drab and the amenities in the room are nothing special. We were... More

Was this review helpful? Yes 1
Stephen M, General Manager at Chateau on the Lake Resort & Spa, responded to this review

Dear ST051674: As always we are very pleased when one of our guests takes the time to write a review. Your comments concerning our guestrooms which are being refurbished slowly thought it maybe is valid. We recently changed out all of our beds and the plan once our season has concluded. Plans are in place to continue refurbishing all of... More

Kansas City, Kansas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a week and truly enjoyed our stay. Not only was the property beautiful but the staff was exceeding helpful and friendly. We were so thankful that we stayed here and not a property on the strip and it kept us out of the traffic and congestion. While we were away from the main strip, we had... More

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Stephen M, General Manager at Chateau on the Lake Resort & Spa, responded to this review

Dear Hula1966: I couldn't have written a better review myself about the very resort that I have had the privilege of managing, for the past sixteen plus years. Thank you for taking the time to do so and for the very kind words you had to say about your stay and the Chateau. We look forward to welcoming you back... More

Fayetteville, Arkansas
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Perception vs reality - I personally define luxury as the very best of the best, the top in that industry sector. So the reality is the Chateau on The Lake, falls short of the mark and hardly should be considered a Five Star Hotel. The John Q Hammond hotel group is yes, the largest private and independent owner and hotel... More

Was this review helpful? Yes 1
Stephen M, General Manager at Chateau on the Lake Resort & Spa, responded to this review

Dear ChipsW: We appreciate you taking the time in writing a review following your most recent stay. We can always learn from our guests and welcome their feedback and more so from a TripAdvisor Senior Contributor. Just for clarification we are a AAA Four Diamond hotel and not a Five Star resort. Our hotel category falls under Upper Scale not... More

Memphis
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Been here two days before they cleaned my room. Mgr says they are big hotel and just dont get done before 5pm each day. I say your charging 300 bucks a nite, so hire more people. Bar tenders are understaffed also and not very friendly. Very nice hotel, just needs better mgmt. will stay somewhere else next time. Room rate... More

Was this review helpful? Yes 1
Stephen M, General Manager at Chateau on the Lake Resort & Spa, responded to this review

Dear Dontwastemybucks: I can't tell you how disappointed I am in the response you received from one of our managers. I can assure you they are not trained to handle a guest concern or an issue in the manner as you stated in your review. Please accept my apologies and for bring it to my attention. It is feedback such... More

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Additional Information about Chateau on the Lake Resort & Spa

Address: 415 North State Highway 265, Branson, MO 65616
Location: United States > Missouri > Branson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Chateau on the Lake Resort & Spa 4*
Reservation Options:
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Also Known As:
Chateau On The Lake Resort And Spa
Chateau On The Lake Hotel Branson
Chateau Lake

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Branson #5 Top resorts Hotel in Branson #13 Business Hotel in Branson #29 Family Hotel in Branson #32 Romantic Hotel in Branson
Hotel Class
Official Description (provided by the hotel)
Chateau on the Lake Resort and Spa,Branson's only AAA Four Diamond resort and spa. Nestled in the Ozark Mountains over-looking the pristine waters of Table Rock Lake, yet only a short distance from nearby theaters, shopping, attractions and golf courses. One of the features of the resort is its 10 story atrium lobby complete with cascading waterfalls,lush plants and foliage. All guestrooms have hand finished textures walls in warm tones, comfortable Perfect Sleeper mattresses, down comforters, 37" flat screen TVs, Wi-Fi.Most of our guestrooms have balconies with lakefront, lakeview or moutain view exposure. Our award winning restaurant the Chateau Grille, has great food, great service and breath taking views of Table Rock Lake. Our #Sunday Brunch is Branson's best. ... more   less 
Number of rooms
301

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