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Hilton Promenade at Branson Landing

#54 of 151 Hotels in Branson
Certificate of Excellence
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3 Branson Landing, Branson, MO 65616
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Hilton Promenade at Branson Landing
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Hilton Promenade at Branson Landing
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660 reviews from our community

Traveler rating
    353
    160
    85
    45
    17
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188
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Syracuse, Utah, United States
Contributor
18 reviews 18 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Even though our initial experience was not great. We smelled smoke in a smoke free room. The hotel immediately gave us a different suite. This room had a great view of the Landing shopping area and water fountain. Our bed was very comfortable. The bathroom was huge. Breakfast the next morning was pretty good. I recommend staying here if you... More 

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Fayetteville, Arkansas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel is located in the middle of the Branson Landing & Promenade Shopping Center. The variety of shops is excellent as well as the restaurants. The Landing offers a festive atmosphere all year long and the hotel is very clean and the staff gives great service. Many rooms have balcony views of the Landing and/or Lake Taneycomo. I highly... More 

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Chicago Heights, Illinois
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hilton Promenade at Branson Landings is a great place to stay if you're going to Branson. Nicely located in the Landings which is an upscale outdoor shopping center. Right on the lake with an outdoor fountain that has shows every hour. Walking distance to historic downtown Branson. Friendly staff. Comfortable rooms.

Was this review helpful? Yes 1
Nicole D, Front Office Manager at Hilton Promenade at Branson Landing, responded to this review

Thank you for your review! May has been beautiful this year; minus all the rainfall! However, the flowers are in full bloom. We hope to see you again in the not too distant future! More 

Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Love, love, love the Hilton, but for the second time I have stayed here the experience was not pleasant. It was not the staff's fault, but rather guest who just weren't thinking of others when they went off and left their dog alone for hours. The dog barked unceasingly for over 3 hours on Saturday morning. The staff tired to... More 

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Nicole D, Front Office Manager at Hilton Promenade at Branson Landing, responded to this review

Thank you for taking the time to share your experience with us. We understand how frustrating something like this can be especially when you're looking forward to a relaxing weekend with us. I hope that this will not deter you from visiting us again. Kind Regards, Nicole D. More 

TN
Contributor
14 reviews 14 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location and nice, clean rooms. Had to call a few times for the crib at a late hour when the baby was very much ready to go to sleep (one time they brought conditioner instead...) but other than that the stay was pleasant and up to par with the Hilton standard. Enjoyed the proximity to Branson Landing and Starbucks... More 

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Nicole D, Front Office Manager at Hilton Promenade at Branson Landing, responded to this review

Thank your for your review and the opportunity to serve you and your family. I am not sure where the miscommunication about the crib may have stemmed from, but at least everyone will have soft hair! On a serious note, I apologize for our lack of follow-up by our team. We hope you will consider staying with us again. More 

Phoenix, Arizona
Top Contributor
59 reviews 59 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is perfect for this hotel, anchoring Branson Landing. The service at this hotel is phenomenal. I was so impressed with everyone and their attention to their guests. The rooms are comfortable and quite large. I love being close to downtown (just a quick one-block walk up the hill) and right at the fountains, all of the great shopping,... More 

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Nicole D, Front Office Manager at Hilton Promenade at Branson Landing, responded to this review

Thank you for taking the time to review your stay with us. We're happy to hear that our staff could make you feel at home! I apologize for the inconsistent housekeeping service which is not typical of our hotel or housekeeping team. We hope we have the opportunity to serve you again soon. More 

Chesterfield, United States
1 review
3 of 5 stars Reviewed 1 week ago

Not what we expect from the Hilton brand. Air conditioning not working, with a late night visit from maintenance, pay per view not working, internet not working, check out experience disaster. We did meet a fantastic concierge by the name of Ken. He was a light in the midst of an otherwise pretty disasterous stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nicole D, Front Office Manager at Hilton Promenade at Branson Landing, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry for the lack of quality and service you received during your stay. I can assure you that this is not characteristic of our hotel. Your kind words about Ken are appreciated and will be... More 

Basehorq, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was my first trip to Branson and the staff made me feel very welcome. The location made for easy access to all of the shows and shopping and its ambiance made it very comfortable to stay and relax.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Nicole D, Front Office Manager at Hilton Promenade at Branson Landing, responded to this review

Dear Richard H., Welcome to Branson! We are so glad that we could be a part of your adventure here. We hope that you will visit us again soon. More 

Searcy, Arkansas
1 review
5 of 5 stars Reviewed 1 week ago

This place is terrific!! It's right downtown on Branson Landing, It's within walking distance of everything from Belk on one end to Bass Pro on the other and all the restaurants in between. We stay in a kind condo with a fountain view a few times a year...and always a week for our anniversary. The employees are all very helpful... More 

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Nicole D, Front Office Manager at Hilton Promenade at Branson Landing, responded to this review

Your review and kind words about our hotel are very much appreciated! We look forward to seeing you again this year! More 

Kansas City, Missouri
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hilton Promenade is right on the landing, right in the middle of everything the landing area has to offer. Rooms are extremely nice and the staff is very friendly. All you would expect from a Hilton property and within staggering distance of the local nightlife scene and restaurants. Great weekend getaway location.

Was this review helpful? Yes
Nicole D, Front Office Manager at Hilton Promenade at Branson Landing, responded to this review

Dear John H., Thank you for visiting us on your getaway weekend! We are happy to hear that our location served you well. We look forward to welcoming you back! More 

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