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Colonnade Resort

245 Jess Jo, Branson, MO 65616
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1 room 1 adult
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Colonnade Resort
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86 Reviews from our TripAdvisor Community

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Overland Park, Kansas, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 14, 2015

I think that some of the reason there are such inconsistent reviews on this resort is because there seems to be a lot of inconsistency in the resort itself. Overall, this is an older property and they seem to be clearly under-funded by management, as there are many thinks not being maintained properly. We rented 4 units in total, two... More 

Helpful?
Thank Kevin T
Tulsa, Oklahoma
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 1, 2015

The location is the only good thing about the Colonnade now. My family has been going to the Colonnade for many years. I remember lots of great visits. Unfortunately, in the last several years, the Colonnade has changed management several times and none of our visits have gone smoothly since. We were in town over Thanksgiving this year. This was... More 

Helpful?
Thank TinaCrouch
Sherman, Texas
1 review
1 of 5 stars Reviewed November 18, 2015

Arrived on a Saturday evening 9PM, bathroom dirty, dishwasher full of dirty dishes, bed had been used, couch had dirty sheets, floor was sticky. requested new room. Adrianna was helpful to get us another room. Everything we needed, We had to go get, no room service.

Helpful?
Thank Bernard236
Dover, Arkansas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 23, 2015 via mobile

After reading the reviews I was concerned so I called RCI. They said that I needed to take those negative reviews with a grain of salt. Well, that's what I did...unfortunately the bad reviews were not wrong. We have been here for 5 days and everyday they give us another excuse as to why we don't have WIFI, finally the... More 

Helpful?
Thank fegbarton
Evansville, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 18, 2015

Booked through a marketing deal: -after 3 failed attempts with our key, maint. guy let us in to discover someone's stuff already there - off to another room -no hair dryer after I had called and was told I could get one (called next morning to remind them to bring one and was told no note was left as promised... More 

Helpful?
1 Thank Becky A
Webster, Texas
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 25, 2015

We Were booked into this hotel by a special marketing program. I did not see the reviews before we paid and we could not get our money back. I talked to the person handling our arrangements for weeks and months assuring me we would be put in a nice 2 bedroom condo that we paid for way back in May.... More 

Helpful?
Thank toni9057
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 9, 2015 via mobile

Absolutely one of the worst kept resorts that we have stayed in. We chose this resort for the sole purpose of pool and hot tub ( neither of which was open because of repairs!). The furniture would make you cringe because of all the leather furniture peeling on the backs and arms! No coat hangers! wallpaper and ceiling cracked and... More 

Helpful?
1 Thank Patrick L
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed September 7, 2015 via mobile

I will start by saying our stay was ok in the way the staff was nice and attentive which was better than my expectations after reading prior reviews. Our problems were the rooms (we had 4) were dirty and needed maintenance. Some complaints we voiced were: the floors were sticky(they came up immediately and remopped one floor), there was mold... More 

Helpful?
Thank jimdruggers
South Sioux City, Nebraska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 29, 2015

The staff was very pleasant. Got us checked in quickly. We appreciated the location of our room. Close to soda & ice machines, elevator ,& was very quiet. Enjoyed the pool & gazebo in pool area! Our room was clean & comfortable. Located close to everything we wanted to do & see. We'll definitely be staying here in the future!

Helpful?
1 Thank Tricia e
Ottawa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 27, 2015

Booked a one night stay at this under staffed and dirty hotel that does not care about the customers safety. Checked into our room and my fiance took a shower while I watched tv. When she came out about 15 minutes later my eyes were swollen, watering and I was having difficulty breathing. She looked over by the air conditioner... More 

Helpful?
2 Thank Daryle P
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