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All 160 Branson hotels

Suites at Fall Creek

3.0 of 5 Resort   |   1 Fall Creek Drive, Branson, MO 65616 (Formerly Sunterra Plantation At Fall Creek)
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Suites at Fall Creek
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61%
Ranked #89 of 160 hotels in Branson
A recent review
3 of 5 stars reviewed 3 weeks ago
Islic2 Bentonville, Arkansas
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267 people have reviewed this hotel

Traveler rating
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113
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Any
English first
Bentonville, Arkansas
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am writing this review in the middle of my stay. When we arrived to the condo the elevator doors were all scratched up. We were riding up with one of the cleaning staff and I said to my wife I would be so made if I was paying maintenance fees and that was how it looked. The cleaning staff... More

Was this review helpful? Yes 1
diamondresorts, Manager at Suites at Fall Creek, responded to this review

Thank you for your review. We are sorry if you were disappointed with your stay here at Suites at Fall Creek. As you know, we have a very strong commitment to keep our rooms up-to-date and we go through an extensive and well - thought refurbishment programme in order to ensure that our resort is always presented at its best.... More

Aurora, Illinois
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

So as I lay here in my rather firm bed for our first of three nights here, I am really enjoying the nice big tv. Other than that, I must say I'm a little disappointed with this resort. My family stayed at Diamond in Orlando and it was great, so I was expecting similar here. The only other positive things... More

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diamondresorts, Manager at Suites at Fall Creek, responded to this review

Thank you for submitting comments to us. We sincerely regret the multiple inconveniences you experienced during your recent stay with us. Our resort is located in an area that has several associations, a trailer park, a privately owned condo complex and a log cabin association. We have 20 guest unit buildings at our resort. Six of those are located next... More

Lees Summit, Missouri, United States
1 review
4 of 5 stars Reviewed March 19, 2014 via mobile

Let's start with the bad. Dang these beds are hard. I have been here four nights and probably have less than twenty hours sleep!! Outside that, it's a nice place. Very nice pots and pans. Great shower. Love the screened in porches. Nice size bathrooms. Good location. But dang these beds are hard!! Better than average sleeper sofa...it has no... More

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Springfield, Missouri
Top Contributor
91 reviews 91 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 17, 2014

If I could give 3 1/2 stars I would. Perhaps my beef should be more with priceline than with the Suites at Fall Creek, however I genuinely believe that this hotel could've done better with customer service, after all, their slogan is something along the lines of "we always say yes". The resort itself is a nice property. We got... More

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diamondresorts, Manager at Suites at Fall Creek, responded to this review

Thank for your review although we are disappointed to read that you had cause for complaint in our service and resort quality. Some of the most popular moderate and peak times for our resort actually begin at the end of February and end in the beginning of April which would have been during the time of your stay. This is... More

Owasso, Oklahoma
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed March 10, 2014

I booked this hotel on Priceline so I did not have any information on it until after I had booked. Once we finally found the place, check-in was pretty easy, but the map the desk clerk gave me was very misleading, apparently you go one way to get to the rental properties and another way to get to some condos.... More

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Florissant, Missouri
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 5, 2014

This is the 3rd time I've been to Suites at Fall Creek and the 2nd for my husband. We enjoyed it. Very pleased with our accommodations. We stayed in a 1 bedroom with a fully equipped kitchen, dining room, living room, master bathroom and a sun porch. We had an issue with the microwave not working at first but that... More

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Springfield, Missouri
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 21, 2014

My husband and I made a last minute trip here for Valentines weekend. The staff were very friendly and helpful at check-in, offering coupons and suggestions for places to eat, visit, or shop. We stayed in a Studio room with a queen bed. The building we were in (building 23) was one of the newest they told us, and it... More

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diamondresorts, Manager at Suites at Fall Creek, responded to this review

We are delighted that you found your accommodations to be clean and comfortable and that our friendly service contributed to you having an enjoyable and relaxing stay with us. Please accept our sincere apologies if the issues described by you affected you and your husband’s stay here. To provide the best soundproofing between rooms that we can, we assure you... More

Wichita
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 7, 2014

The Suites at FallCreek is a Time Share property and when you stay there they will try to get you to buy time there. They are a little pushy and don't like to take NO for an answer, but I guess that is their job. The place is nice, but nothing special, with lots of activities to do especially in... More

Was this review helpful? Yes 1
diamondresorts, Manager at Suites at Fall Creek, responded to this review

We are sorry to read that our property failed to impress you on this occasion and we regret that our sales team appeared a little more persistent than needed, we are glad that you appear to have had an overall pleasant experience, however, and hope to see you again! More

Baton Rouge, Louisiana
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 24, 2013

Never been to Branson. Got an excellent price through 3rd party website. Booked with ease. Checked in with ease. Only $100 hold on my debit card for the week as a safety deposit. Friendly staff! Small gym but it has 2 good treadmills with TV's which is all I use anyway. Rooms are very homey. Kitchen tables, nice counter tops,... More

Was this review helpful? Yes 2
diamondresorts, Manager at Suites at Fall Creek, responded to this review

We appreciate your feedback - thank you for sharing! We will of course embrace the positives and focus on the negatives mentioned by you and hope that the issue with noise and hot water you may have encountered will not deter you from visiting us again in the future as we assure that we will do all we can to... More

Kenner, Louisiana
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 4, 2013

First of all the desk staff lied about not having any one bedroom units available. We saw plenty available, this was confirmed by knocking on doors that looked vacant, and also from housekeeping. The window shades are so bad that when you turn off the lights insided the room it stays just as lit up. The walls are very thin... More

Was this review helpful? Yes 2
diamondresorts, Manager at Suites at Fall Creek, responded to this review

It is with deep regret to read that your stay here at The Suites at Fall Creek did not meet your expectations. We always strive to deliver exceptional hospitality and offer quality accommodations to each guest that stays with us, and it is very concerning to us that we did not meet these expectations. As you booked your reservation through... More

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Additional Information about Suites at Fall Creek

Address: 1 Fall Creek Drive, Branson, MO 65616 (Formerly Sunterra Plantation At Fall Creek)
Location: United States > Missouri > Branson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Top resorts Hotel in Branson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Suites at Fall Creek 3*
Official Description (provided by the hotel):
Our family-friendly all suite resort has it all. Choose from a one - three bedroom condo with fully equipped kitchens and family sized living rooms. Relax in one of our two pools or work out in our fitness center. We are just minutes from the best music shows, great dining or shopping and are located on the shore of beautiful Lake Taneycomo. We also offer on-site marina, mini golf, playground, shuffleboard, basketball, tennis, concierge service and restaurant. ... more   less 
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Also Known As:
Suites At Fall Creek Hotel Branson
Suites At Fall Creek Hotel
Hotel At Fall Creek
Resort At Fall Creek
Plantation Fall Creek
Sunterra Resort Branson Missouri

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