We arrived a couple of hours early and asked if we could check in. We had to wait an hour for our room but that was our fault., after all we were early. They were very accomodating getting us in before check in. Also was not a frig in our room (even though I asked for one when I made... more

"They don't have doors that open by themselves!" was the first thing I said to my kids as we walked in. One elevator. Small room, barely any room for the futon that we paid $10 extra for. Beds were very hard! Although I like a hard bed, the rest of my family does not. The hotel did not look at... more

We stayed 3 nights at Grand Oaks. We were offered a room with 2 queen beds in Bldg 1, a king sized bed in Bldg 2 or upgrade to a jacuzzi suite for $30/night extra. After reading some of the reviews from those that stayed in Bldg 2, I was a little nervous but we went with the king room.... more

i have never written a review like this, but have occasion to speak of this hotel because of a problem of my own creation....i left a 200 dollar computer adapter in my room and had to have it back in a hurry....got home sunday afternoon, called and talked to a manager with my problem....mr lee thomas took over....called me back... more

This hotel has a great location just off the Hwy 76 strip in Branson, MO. It's a great facility and the staff was most accomodating. We found it to be such a great place for our family reunion we plan to use it again. The conference room in building two worked great for us. We had a meeting place where... more

We had the pleasure of staying in the Grand Oaks Hotel during our last visit in September 2007. The location was great, the rooms were so very nice and clean. The staff of the hotel were cordial, friendly, and very helpful. We enjoyed the continental breakfast, hot and offered all the goodies you would want. We would choose to stay... more

My family of (8) stayed at the Grand Oaks Hotel in May 2007. We had two rooms in Building #2. Upon arrival there were already other guests making complaints at the front desk because of overbooking. It should have been a good indication to us to leave. When we made the reservations we requested Non-smoking rooms because of asthma related... more

The staff are amazing!!! They were so friendly and so helpful. My fiance and I are from the south but now live in KC. We truly felt like we were at home when we walked into the hotel. We had a jacuzzi king suite and it was remarkable. The cleaning crew was very friendly and very accomodating. We will be... more

stayed at this hotel last week of August 07 and it was a very pleasant experience. All the employees were friendly and willing to help if you had a question or any type of problem. It is conviently located off the main hwy 76 and is close to all shows and attractions. The continental breakfast was good and the room... more