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The Stone Castle Hotel & Conference Center

3050 Green Mountain Drive, Branson, MO 65616
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The Stone Castle Hotel & Conference Center
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The Stone Castle Hotel & Conference Center
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779 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Great buildings, breakfast ahh no variety could be better. Pools okay. Carpet filthy room smells moldy. Laundry room 1 machine 1 dryer over priced. 1 microwave in lobby of each building. Refridgerator in rooms. Okay if they clean the place. I don't hotel carpet should be sticky dirty. Something is wrong with that. Breakfast attendant on the ball in cleaning... More 

Was this review helpful? Yes
Jay W, General Manager at The Stone Castle Hotel & Conference Center, responded to this review

Thanks for your comments, it sounds like you were not 100% satisfied. I apologize your stay was less than expected and the hall carpet was dirty, We have our own carpet cleaner and clean the carpets every week, but when it’s especially busy it gets dirty quickly, but we’ll hit it again tomorrow and clean it up. Thanks again and... More 

Ava, Missouri
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This property is tired and needs serious updating. They used some type of cloying cover scent in the rooms that made my wife's allergies go nuts! I tried to air the room out, to no avail. All in, this is the last time I will stay at the Stone Castle.

Was this review helpful? Yes
Jay W, General Manager at The Stone Castle Hotel & Conference Center, responded to this review

Thanks for your comments. Updating is always happening and in the works, we’ve painted hallways, rooms, pools and improved the breakfast. And at the end of this year we’re replacing all of the hallway carpets in all three buildings. I apologize your wife was allergic to our cleaners or air fresheners. We use Lysol products to clean all of our... More 

Saint Louis, Missouri
5 of 5 stars Reviewed 3 days ago NEW

This was our first get away, celebrating our 6year anniversary. The stay at the castle was awesome. Welcomed and greeted with friendly smiles form the staff members. Our room was awesome, there were 6 lights over the sink" How bout that (6years)", the room was beautiful with old pictures on the walls. Bathroom nice and clean, housekeeping service was excellent.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Jay W, General Manager at The Stone Castle Hotel & Conference Center, responded to this review

Happy Anniversary Mr. and Mrs. Chillers! And thank you for staying with us, what an honor! We appreciate all the kind words. We hope to see you again soon before your 7th Anniversary. Thanks again. Sincerely, Jay Wilson General Manager More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Great hotel staff and an overall great stay. The staff upgraded our first stay to the Captain's Quarters jacuzzi suite and my daughter really enjoyed that. We returned a few weeks later to stay again. The microwave and refrigerator are a plus. The breakfast is great... You can't beat the price of the stay with the included breakfast. We will... More 

Was this review helpful? Yes
Jay W, General Manager at The Stone Castle Hotel & Conference Center, responded to this review

Thank you for your comments and we appreciate you staying with us. I agree the Captains Quarters is one of our more adventuresome and fun suites, very memorable. And the breakfast is an added value and taste good too. Thank you again and we look forward to seeing you at least nine more times. Sincerely, Jay Wilson General Manager More 

5 of 5 stars Reviewed 4 days ago NEW

Staff was awesome. Nice clean rooms, AMAZING beds, ok breakfast but no bacon, quiet. GREAT place to stay and not very expensive! Will def return!! Pool and hot tub was great! Would recommend to stay. Only thing I suggest is to make a theme room that families can stay in.

Was this review helpful? Yes
Jay W, General Manager at The Stone Castle Hotel & Conference Center, responded to this review

Thank you for your comments and I agree bacon would be great, but two sausages is all we have at this time, but maybe someday. And the themed suite for families is a great idea too- we do have four suites with a sleeper sofa in the room for the kids. The two most popular suites of this kind are... More 

Conway, Missouri
Level Contributor
52 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

needed some time away so headed to branson mo stayed in a jacuzzi rm with a balcony was very nice, enjoyed our stay,very close to many things to do shows, resturants , but still in quiet area .room was good sized they have two pools and lots of space breakfast is good they have a hot breakfast , awesome place... More 

Was this review helpful? Yes
Jay W, General Manager at The Stone Castle Hotel & Conference Center, responded to this review

Thank you for your comments and we appreciate you staying with us. The Jacuzzi Suites with balconies are some of our most popular rooms, so glad your enjoyed your room and entire stay. Come back soon. Sincerely, Jay Wilson General Manager More 

Bentonville, Arkansas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The hotel was split up in several buildings and we were in the last one and it smelled like the carpet needed to be pulled and burned. There were air fresheners every so often of different smells trying to help.

Was this review helpful? Yes
Jay W, General Manager at The Stone Castle Hotel & Conference Center, responded to this review

I’m so sorry you didn’t enjoy your stay. Anything that mentions “burned” can’t be good and is never recommended of course. I would apologize and politely disagree with you. We do maintain all the carpets in all our hallways by cleaning them on regular basis, but I do apologize if you happened upon a dirty carpet. And yes, we use... More 

Canadian, Oklahoma
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is an excellent place to stay. This hotel is an awesome and gorgeious hotel. I love the stone archway and all the knights stationed around the hotel. The pictures of Guenivere and Romeo and Juliet are a nice touch. The beds are comfortable, the rooms are a good size, the staff is helpful and cheerful. The breakfast is a... More 

Was this review helpful? Yes
Jay W, General Manager at The Stone Castle Hotel & Conference Center, responded to this review

Thank you for your comments and we appreciate you staying with us. We like our castle theme too and are always having fun with it. I’ll certainly pass along your comments about our staff as helpful and cheerful as that is so important and one our many goals. Thank you again and we look forward to your return. Sincerely, Jay... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for the weekend, and had two rooms. We were very thankful they were accommodating and gave us our rooms beside each other as other hotels in the area would not guarantee this for us. The hotel was overall average, but the breakfast was very good. My husband loved the breakfast, and the staff in the breakfast area... More 

Was this review helpful? Yes
Jay W, General Manager at The Stone Castle Hotel & Conference Center, responded to this review

Thank you for staying with us and we appreciate your comments. Yes, it’s always our goal to make sure your rooms are as close together as possible, so important for families. I apologize about the AC being loud and please don’t hesitate to call the front desk and we’ll be happy to check the AC unit, replace it or move... More 

Dieterich, Illinois, United States
Level Contributor
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

It was a relief to get out of this hotel. We were going to stay 3 nights but after a long day we arrived at the room to find some very dirty bed sheets. I will post pictures so that will explain why we were very glad to leave this place.

Was this review helpful? Yes
Jay W, General Manager at The Stone Castle Hotel & Conference Center, responded to this review

Thank you for your comments and I sincerely apologize that the sheets in one of your beds was dirty. Housekeeping was certainly not up to our standards in one of your two rooms and I have spoken to our Executive Housekeeper and Housekeeping Inspector about your room. We do appreciate you notifying us of the issue that night, but it’s... More 

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