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All 12 Berkeley hotels

Hilton St. Louis Airport

3.5 of 5 Hotel   |   10330 Natural Bridge Road, Berkeley, Saint Louis, MO 63134
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Ranked #4 of 12 Hotels in Berkeley
GreenLeadersSilver level
A recent review
5 of 5 stars Reviewed June 12, 2013
Jen H
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583 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton St. Louis Airport
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Top Contributor
54 reviews 54 reviews
43 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed June 12, 2013

Every year, my sister-in-law and I travel to Mexico via St Louis and every year we spend too much time debating on where we are going to stay the night before our flight but not anymore! This hotel is great. We will automatically book this one from now on. Check in was a breeze as well as check out. Everyone... More

Was this review helpful? Yes
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. It was great reading your comment and I am happy that you loved our hotel. I appreciate the feedback and want to thank you for your business as I do realize there are a lot of choices out there when you... More

Houston, United States
1 review
4 of 5 stars Reviewed June 12, 2013

Worked out great.. Hotel has an airport shuttle and is right next door to Hertz. Can save a day on a rental car by creturning the car the night before and taking their shuttle. Room was fine, but no free WiFi.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate the feedback and I am glad that everything worked out especially with the convenience to Hertz. I want to thank you for your business as I do realize there are a lot of choices out there when you need... More

Chandler, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 9, 2013

Stay here all the time. Management is letting this hotel go down hill. Every time I check in there is something wrong with the room. I have had the same room given to me 2 months apart and had the same AC issue which means no one is taking up keep of this hotel seriously. Also the rooms here are... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Travis S., After reviewing your Hilton survey and Tripadvisor review, I’m sadden to hear about the frustrations you had with our hotel. We take our guest concerns very seriously and I appreciate your honest feedback. I know that you are away from home and I apologize that we didn’t make your home here as comfortable as should have been.... More

Travelers are raving about these Berkeley hotels

Potosi, MO
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 9, 2013

Our second time staying with this Hilton. Stayed the night before an early flight (we live 70 miles from the airport). Great place, great deal! You get a week secure long term parking on their property free with the room. With a free shuttle to the terminal in the morning, it's a no-brainer. Rooms are at the Hilton Standard, staff... More

Was this review helpful? Yes 1
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I want to thank you for your repeat business as I do realize there are a lot of choices out there when you need accommodations. Please know that your feedback is extremely valuable to us especially related to our handling of... More

Boise, United States
1 review
5 of 5 stars Reviewed June 4, 2013

The Outstanding Service of this hotel make up for dated interior; the desk and service personnel are really first rate and additionally worked fearlessly and selflessly all night in the dark after we lost power as a result of nearby severe weather and a tornado. they overcame this adversity with aplomb. Nice Job! Newer, very comfortable beds would be appreciated.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. Your comments are exactly what we love to hear and what we strive for everyday. I want to thank you for your business as I do realize there are a lot of choices out there when you need accommodations. I am... More

Saint Louis, Missouri
Top Contributor
60 reviews 60 reviews
5 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed June 2, 2013

I reserved the King Bed Romantic Suite for my anniversary! The room was very neat and clean, although smaller than I had anticipated! It had all the usual suspects: flat screen, plenty of pillows, comfortable mattress, upgraded toiletries, iron & board, hair dryer, etc. The romantic package came with sparkling wine or cider and chocolate covered strawberries! I had to... More

Was this review helpful? Yes
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. After reading your comments I am glad you enjoyed your stay with us on your anniversary. In regards to the delay, I want to thanks you for your feedback and want you to know that will be addressed. I want to... More

Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 1, 2013 via mobile

As a Diamond member, i always stay at Hilton Hotels. I stayed several times at this hotel, espacially, the night before my flight back home. Location is very convenient, staff is very nice and always very polite. Rooms are nice and clean. Breakfast buffer is OK ( 7/10). So, in normal circumstances, highly recommend, however and unfortunatelly, i experienced bad... More

Was this review helpful? Yes 1
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your loyalty to the Hilton Airport although I’m sadden to read that you didn’t hear the extra steps we took through our PA System regarding the weather versus the written evacuation plan in the room. In regards to the... More

Mahomet, Illinois
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 31, 2013

First - the room is located as far away from the entrance as it could possibly be. I am in a chair and my wife is on crutches. She could not get to the room without a couple of rest breaks and she is very experienced on her crutches. It took me several trips to get our luggage to the... More

Was this review helpful? Yes
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. After reading your comments I wish to express my sincere apology for the lack of assistance and location of the room we had available. I will be sharing your comments with my team to ensure we make our guests have the... More

Owensboro
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2013

Stayed here on a weekend get away trip. Hotel was very clean and modern. The staff was very helpful and friendly. Great location, close to the Metro Link which is very convenient to take to the downtown area. We had a very good stay. We are already planning a return trip.

Was this review helpful? Yes
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. It was great to hear to how wonderful your stay was and how convenient it was to the Metro. Also I appreciate the feedback regarding our team and the service they provided. Once again, I sincerely appreciate you taking the time... More

Saint Charles, Missouri
1 review
5 of 5 stars Reviewed May 20, 2013

We hosted a social at the Hilton Airport hotel and were very pleased with the results. The banquet staff and the set up was superb! The room was set up very nicely, as were our tables and the seating we requested. The food presentation was wonderful; the food was so delicious. The hot food was hot and the cold food... More

Was this review helpful? Yes
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. After reading your comments I am very pleased especially to the service you received from not only the team by Jenna and Alan. We are so proud of the group of team members that we have at that hotel and they... More

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Additional Information about Hilton St. Louis Airport

Address: 10330 Natural Bridge Road, Berkeley, Saint Louis, MO 63134
Phone Number:
Location: United States > Missouri > Saint Louis > Berkeley
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton St. Louis Airport 3.5*
Number of rooms: 397
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Also Known As:
Hilton St. Louis Airport Hotel Berkeley
Hilton Hotel Saint Louis
Saint Louis Hilton
Hilton Saint Louis
Hilton St. Louis Airport Saint Louis, MO

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