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Hilton St. Louis Airport

3.5 of 5 Hotel   |   10330 Natural Bridge Road, Berkeley, Saint Louis, MO 63134
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Ranked #4 of 12 Hotels in Berkeley
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
DivaNanna Houston, Texas
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607 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We were in St Louis for a bowling tournament and this was the host hotel. There was a problem with our room and we had to move to another one, but this took some time to accomplish. Edwin wrote us a nice note of apology and treated us to free breakfast during our 3 day stay. All the hotel staff... More

Review collected in partnership with Hilton Hotels & Resorts

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1 review
4 of 5 stars Reviewed yesterday NEW

I payed 220$/night. The service was not good. I was promised twice after asking in the front desk to borrow an adapter to change the american socket to the european one which never came to me. I never got an answer that they do not have it until I complained 1 day later. This was a problem for me because... More

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Louisville, Kentucky
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

On a recent business trip my company moved us from our usual downtown St.Louis hotel to the Airport Hilton due to the civil unrest there. I have stayed at this hotel before and have no complaints as it is a nice hotel. It is very convenient to the airport terminal, but there are not many restaurants nearby if you wanted... More

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Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear dshort01, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need... More

Fairburn, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

In Missouri for a funeral 11/15, however the treatment we receive during our stay made such an occasion less sorrowful. I must say the experience I receive at this hotel was remarkable. There was a slight problem at first, the central heat in room 329 was not working. Front desk sent up maintenance and we were given the option to... More

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Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Gloria E, Thank you for taking the time to send us a review. We really appreciate honest feedback. I am sorry you had a slight issue but I am happy to hear that my team handled to your satisfaction. Once again, I sincerely appreciate you taking the time to share your experiences related to your stay. We certainly look... More

Aspen, Colorado
Top Contributor
102 reviews 102 reviews
75 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I just spent 8 hours here but was well impressed by the new rooms and decor paying homage to the airline roots of TWA and Lambert field. Airport Shuttle and check in was efficiently handled and I was surprised by a nice clean and newly remodeled room.

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Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear bmordski, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need... More

Decatur
1 review
4 of 5 stars Reviewed 1 week ago NEW

It was a very comfortable room. We had an issue with some small ants and when I told them at the front desk, they compensated us with free breakfast, which we appreciated. Used the Park and Fly Option and was very satisfied with the service all around. Would definitely stay there again when flying out of St. Louis.

Review collected in partnership with Hilton Hotels & Resorts

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Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Karyn H, Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay due to the insects. I sincerely apologize for any inconvenience caused to you while staying with us.... More

Chagrin Falls, Ohio
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently, our company conducted a meeting of 20+ purchasing managers from across the country at the Hilton St Louis Airport. This was the third time we have held our meeting at this hotel, as it is centrally located, and offers free transportation from the airport to the hotel. We met in a meeting room, which was properly set up, and... More

Was this review helpful? Yes
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear BobHeidi527, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback on the good and bad. I am glad that you enjoyed the hotel. In regards to the restaurant, I have shared your comments with the team so it can be addressed. We thank you for your feedback, and... More

1 review
5 of 5 stars Reviewed 1 week ago

I was in town for a conference held in the hotel. My stay was for four nights-so I wasn't just in and out. Never before have I experienced such nice, helpful and positive staff members! EVERY one I had interactions with was so pleasant. I can't say enough about the staff at this hotel!!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear kellyw397, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback on how much you enjoyed our hotel and staff. Again, we thank you for your feedback, and hope that the next time you're in town you'll stay with us again! Thank you again for sharing. Sincerely, Ryan Konz... More

Houston, Texas, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff was great, and very helpful and nice. Kudos to Oscar and Denise and the trainee at the front desk. Your location to the airport, rental car, casino, and Arch was great. And the parking was free to guest.

Was this review helpful? Yes
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Washington A, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback and I am very pleased with the service you received. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. Finally,... More

Saint Louis, United States
1 review
2 of 5 stars Reviewed 1 week ago

The staff was excellent, but the hotel was old, needed updating. The dinner food was subpar and the menu hasn't changed in months. Hotel towers are far apart. Training room was good and was in working condition. Live music at bar was good. No good bar food or appetizer.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review

Dear Rodney M, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and we will use your comments as we continue to evolve our guests' experience. We hope you will return to stay with us the next time you are in the... More

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Additional Information about Hilton St. Louis Airport

Address: 10330 Natural Bridge Road, Berkeley, Saint Louis, MO 63134
Phone Number:
Location: United States > Missouri > Saint Louis > Berkeley
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton St. Louis Airport 3.5*
Number of rooms: 397
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Also Known As:
Hilton St. Louis Airport Hotel Berkeley
Hilton Hotel Saint Louis
Saint Louis Hilton
Hilton Saint Louis
Hilton St. Louis Airport Saint Louis, MO

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