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All 13 Berkeley hotels

Renaissance St. Louis Airport Hotel

3.5 of 5 Hotel   |   9801 Natural Bridge Rd., Berkeley, Saint Louis, MO 63134
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Ranked #5 of 13 hotels in Berkeley
A recent review
5 of 5 stars reviewed 2 days ago
Raetrout621
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417 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I hadn't seen each other for 3 weeks bc of his military training and under unfortunate circumstances were reunited sooner due to a loss in the family. When we checked in @ 11:00 pm Jaclyn made our sorrow disappear with her sweet demeanor and big smile! She was efficient and quickly git us our keys. We unlocked... More

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Quincy
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I started off my stay with a bad taste. Although I had pre-checked-in online, my room was not ready when I arrived, though our friends, whose reservations I had also made, got into their room immediately. Next, while wifi is free in the lobby, it costs $12.95 per day in room. Not a big deal, but inconvenient that I couldn't... More

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RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Dear Margaret W, Thank you for sharing your experience with us. We want to apologize your stay was less than satisfactory. All your concerns will be brought to the appropriate department manager to ensure improvements are met. We are currently in the process of improving our lobby which includes adding a business center for our guests. Our efforts will also... More

Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago

Clean and comfortable beds. Spacious room and very luxurious. No complaints in a three nights stay. I enjoyed the coffee in the lobby and the swimming pool at night. Nice fire place in a sitting area. We'll definitely be back.

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Brampton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great experiance for two nights. Stayed with my kids for two nights , check in was in mints. Very clean room , comfortable bed. Great bar in the hotel. Enjoyed the swiming pool in the evening. Only dwaback was to pay for the parking. Not a big deal.

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Marriott is the only hotel brand i use. I am normally very happy with my stay. This time was different the parking pulling in was confusing upon pulling up to the doors the valet may me seem stupid for asking how to park. Once inside the front desk clerk rushed through our check in and acted like we were an... More

Was this review helpful? Yes 1
Jacksonville, Arkansas
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I were pleased from the time we pulled up to the hotel. This is a full service hotel. Hotel staff were genuinely friendly and helpful. The décor is nice. The rooms are spacious and nice as well. Beds were comfortable too. The hotel is close to the airport but we didn't hear the planes. We had an... More

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Nashville, Tennessee
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I’d like to take a moment and express my concern and disappointment over our experience at the Renaissance Hotel-St. Louis Airport location in St. Louis, Missouri. From the moment we pulled into the parking lot until we checked back out within the first hour of being there, the customer service was an absolute nightmare. We pulled into the loading/check in... More

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RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Dear Patty L, Thank you for posting a review on this site. We sincerely apologize that your stay was less than satisfactory and your expectations were not met from the beginning to end of your experience. Each of you concerns will be addressed with the appropriate Department Manager to ensure improvements are met. The experience you received at the front... More

St Louis, Mo
Contributor
18 reviews 18 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recently renovated with very nice rooms. What is even better are the people working there - super employees who go out of their way to help guests. Airport shuttle is nice for getting back and forth to airport. Overall a great stay.

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Iowa
Top Contributor
67 reviews 67 reviews
61 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel in late June for my social and philanthropic sorority convention. The hotel is very close to the STL airport so the hotel has gated parking and has a VERY controlled check-in process, particularly with pulling up unloading your luggage. The front desk employees were very friendly, however I will echo the previous reviewer who talked... More

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RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Dear WDMTraveler, We appreciate your feedback and want to thank you for posting your experience. We sincerely apologize for the inconvenience you encountered. The appropriate manager will be notified of your experience. Also, all check-in procedures will be evaluated and reviewed with our ambassadors. This way, improvements may be met to better assist our guests in the future. We also... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Me and my family visited St. Louis for a weekend getaway. We arrives at the hotel to check in and already the valet service put us in a bad place. There was this old man with glasses that was yelling and fussing at us to rush and move our vehicles and to unload our luggage..Then threw out luggage on the... More

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Additional Information about Renaissance St. Louis Airport Hotel

Address: 9801 Natural Bridge Rd., Berkeley, Saint Louis, MO 63134
Phone Number:
Location: United States > Missouri > Saint Louis > Berkeley
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance St. Louis Airport Hotel 3.5*
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Also Known As:
Renaissance Saint Louis
Saint Louis Renaissance
Renaissance St. Louis Airport Hotel Saint Louis, MO

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Business Hotel in Berkeley
Hotel Class
Official Description (provided by the hotel)
The Renaissance stands out among airport hotels in St. Louis as the only AAA Four Diamond property. Just minutes from the STL Airport via our complimentary shuttle, this unique hotel in St. Louis redefines upscale accommodations with luxurious amenities and well-appointed facilities. Upon arrival, our esteemed St. Louis hotel welcomes guests with impeccable service and richly remodeled guest rooms. In addition, fine dining, Starbucks lattes, and a commitment to tech-savvy public spaces are all available. ... more   less 
Number of rooms
374

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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