I got very good reviews on tripadvisor for this hotel and my experience was same. Service was very good even though it was full during weekend. Rooms were very spacious / clean. It is reasonably priced for the quality of the hotel and my family had good time in this hotel.
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Super trendy, fun, inexpensive, hotel in a great location. Friendly staff, comfy beds, great pool Can't wait to stay here again.
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Stayed one night just on business - close to the airport car rental location of Enterprise if you are there. On the good side, service was great from check-in to anywhere else. The fitness center was nice for the space they have. On the interesting side, the decor is uber-modern over an ancient round layout, including the bar/lounge (which I...
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Lipstick on the Pig is a bit too harsh, however despite a glossy exterior, lobby, and bar, they need to fix the infrastructure. I stayed 3 nights, 2 rooms with my wife and twenty-something sons. Great location, easy parking (though they did charge $10/night). We did enjoy the recently remodeled bar area, modern decor, but cozy.
My room is in...
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Dear CulinarySnob
I appreciate that you have taken the time to write a review after your stay at Renaissance. Guest input is always appreciated because it helps us to resolve issues and avoid future problems. I am sorry to hear about your frustrations with internet, noise, bedding, etc. Our team is doing their best to resolve these issues, and we...
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Amazing staff created lasting memories for my family. From Josh in operations to Alex and Mae in guest services, we experienced professional & courteous staff. The location was accessible to entertainment & tourist destinations. Bar & dining are a must - no need to leave the property! I would recommend this to anyone visiting St. Louis. Thanks again to the...
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Dear Angela R
We appreciate that you took the time to write a review and are happy you had a great experience at Renaissance! We hope to have you stay with us again soon.
Bill Fontes
General Manger
Renaissance St. Louis Airport Hotel
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Apparently I was fortunate to be in a room on the side opposite the airport, because a friend staying on the other side was kept awake by plane noise and I never heard any. I did hear the cell phone alarm from the room next door at 5:00am.
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Dear SR-1007,
Thank you for taking the time to provide feedback about your recent experience at the Renaissance. We hope to have you stay with us again.
Bill Fontes
General Manager
Renaissance St. Louis Airport Hotel
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My review is similar to some of the others I've read. Was charged 12.50 a night for internet, but that's not the first time I've seen that. Overall though, this was a great place. In fact, we needed to switch from a "one king bed" room to a "two queens" and they switched it no problem. It took a little...
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Dear BFMcLaughlin,
I’m glad you were able to enjoy the convenient location our hotel has to offer. I apologize for the delay in getting your new rooms keys but am happy we were able to accommodate your needs for a room with two queen beds. We hope to have you stay with us again.
Bill Fontes
General Manager
Renaissance St....
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This property was remodeled just this year and it is really nice. The interior design aesthetic in the lobby is a bit over the top for me - very eastern European and way too cluttered, but it is at least adventurous, so I give them big points for that. The restaurant was excellent for dinner and breakfast. Service for both...
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Dear criswelldavis,
Thank you for taking the time to write a review after your recent stay; we always appreciate guest feedback. It’s great to hear you enjoyed the food at Norah’s and the staff. We look forward to your next stay with us.
Bill Fontes
General Manager
Renaissance St. Louis Airport Hotel
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I want three things from a hotel: a decent bed, free wireless and a decent health club. This hotel has a very nice health club, one of the best ive seen. They fail miserably on everything thing else.
In addition you have to call over and over to get anyone to answer the phone. You have to beg to get...
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Dear Fred O,
I appreciate you taking the time to share your feedback. The level of service you received is not at all the standard we hold ourselves to and for this I apologize. I’d be more than happy to discuss your stay in further detail. At your convenience, please contact me directly at the hotel.
Bill Fontes
General Manager...
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The title of my review may be a bit harsh, but the sentiment is apt. This hotel would be fine if it were a Fairfield Inn or a Courtyard, but as a Renaissance, at least in my opinion, it's an embarrassment (and a pricey one at that).
The good:
1. Very close to the Airport;
2. Clean;
3. Ample Parking;...
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Dear MorganFan,
Thank you for your feedback after your recent stay at the Renaissance. I am disappointed to hear your stay wasn’t what you expected and I’d like to speak with you regarding your experience. Please contact me directly at your earliest convenience.
Bill Fontes
General Manager
Renaissance St. Louis Airport Hotel
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