Front desk personnel guy needs a little extra training. Slow and crabby, while the bright happy whirlwind of a young lady just left him in the dust.
The room was fine, clean and quiet.
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- Holiday Inn St Louis Airport
- Holiday Inn Saint Louis

Front desk personnel guy needs a little extra training. Slow and crabby, while the bright happy whirlwind of a young lady just left him in the dust.
The room was fine, clean and quiet.
More
traveljunky88,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service that was less than satisfactory. We hope that you give us a chance in the future to show you how great our hotel is.
Ben J
IHG Care
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Wow what service Expedia had mess my reservations up here.The desk staff here went way beyound what they should have to corrrect and give me a better rate.These people are a 5 star PLUS.
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I just can’t believe in my rush to set up my trip that I book this hotel again. The only upside is this is only for one night to catch early flight.
There are many Holiday Inns getting old and run down and this is one of them. The only thing looks bright and new is their sign outside. Start...
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The lobby was clean and the check-in process was good. The room was clean and an overall good value. There was a breakfast offered but I didn't get to sample it due to an early flight. It's close to the airport and convenient for travelers.
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I stayed here on the night I flew in to St. Louis and again the night before my morning flight. The van driver was very prompt. If you travel you know this is important. The first night I arrived late and checked into the room. Although the room looked like it had been updated at some point (granite counter in...
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Spent one night here while waiting for a flight. Clean, comfortable, nice bar downstairs. Shuttle driver was a sweetheart! No breakfast though, and no creamer in or near the (otherwise awesome) coffee machine downstairs.
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On 8/30/2011 We booked a room at The Holiday Inn St. Louis at 4505 Woodson rd.We told them that we needed a ride to and from the airport and were leaving a car. We arrived on
9/1/2011 and were told that we had to pay more to leave the car. We paid to get a ride to and from the...
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The Airport Holiday Inn is in a cluster of hotels at the airport - there are a couple of dozen, it seems - and is on the Southwest Airlines end of the terminal, though across I-70. (The St. Louis Airport terminal is about a mile long so knowing which "end" makes it easier to find a given hotel). The place...
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Fully agree with several previous reviews. This place is very convenient to the airport, the shuttle is quick and convenient and the rates are O.K. but it's dated and needs some refreshing. Loud window-mounted AC makes sleeping a chore. The Jet Set Bar & Grill was decent......but it's weird that the location is in a very dark & dingy basement....
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About a year ago I stopped staying at this Holiday Inn (see review August 2010), opting instead for competitors down the street since the next closest HI property is about 8 miles out of the way. However, it is so conventient to where I go in STL that I decided to try again. Stayed there two nights last week. Significant...
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