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All 12 Berkeley hotels

Quality Inn Airport St. Louis

2.0 of 5 Hotel   |   10232 Natural Bridge Road, Berkeley, Saint Louis, MO 63134-3302 (Formerly St. Louis Airport Hotel)
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Ranked #9 of 12 Hotels in Berkeley
A recent review
3 of 5 stars Reviewed March 21, 2014
momcheers Hayden, CO
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99 reviews from our community

Traveler rating
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    31
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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Quality Inn Airport St. Louis
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Hayden, CO
Top Contributor
70 reviews 70 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 21, 2014

Close to airport -- but nothing special. Right off I-70 with easy access. Very little parking. Rooms are average. Had trouble with lock opening but it did finally open. Water pressure is very low, so the shower was very average. Did not stay for the free breakfast the next morning. Ordered dinner from Dominos and had fast delivery.

Was this review helpful? Yes 1
Patrickpa, Front Office Manager at Quality Inn Airport St. Louis, responded to this review

Dear Sir/ Madam: Thank you for your review. We are sorry to read about your negative impressions and would like to ensure you that the service you describe does not correspond with our standards. We pride ourselves on providing excellent service and accommodations at competitive rates. We do hope you give us another opportunity in the future to make it... More 

Columbia, Missouri
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 10, 2014

First, my wife booked this hotel through a second party site called HRS. Don't ever use them! The hotel never got the reservation from HRS. Fortunately, the Quality Inn did have a room for us and with my military discount, we ended up paying less anyway. The hotel is very close to the st. Louis Airport and had a shuttle... More 

Was this review helpful? Yes 2
Patrickpa, Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: Thank you for staying with us and taking the time to express your thoughts and concerns. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and we regret our hotel did not live up to your expectations. Thank you for bringing this into our attention as the feedback we receive from our guests... More 

Saint Louis
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 4, 2014

We needed a cheap place to stay on just a couple days notice and found the Quality Inn through easytobook.com. The advertised free hot breakfast was a plus. The room was clean and comfortable, better than some supposedly higher-rated nearby hotels we have stayed at in the past. Our king bed room had ample room, a nice desk area, and... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 3
Patrickpa, Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: Thank you very much for taking the time to post your suggestions regarding the amenities in the room after your stay at our hotel. Thank you again for your suggestions. Looking forward to your return visit. Sincerely Patrick P More 

Carthage, Illinois
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 21, 2014

We repeatedly stay at the Quality Inn near Lambert Airport west of St Louis. The king bed rooms are spacious, clean, and in good condition. There is no restaurant or cafe in the hotel. Guests have to leave the building, regardless of weather, and walk a short distance to a restaurant with less than mediocre food. The fitness room was... More 

Was this review helpful? Yes
Patrickpa, Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: We would like to thank you for choosing to stay with us at The Quality Inn and for sharing your experience on Trip Advisor. We are very glad to hear you enjoyed your stay so thoroughly, and we hope we have the chance to see you again at Quality Inn the next time you are in Saint Louis.... More 

Honolulu, Hawaii
1 review
2 of 5 stars Reviewed January 13, 2014

The room was outdated, Paint on walls very dirty where patches were done and not painted over, half the lights were burnt out. And we were skipped on the list for the airport shuttle in the morning. Very Disappointed

Was this review helpful? Yes
Patrickpa, Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: It is of utmost importance for us here at Quality inn to have our guest satisfied and delighted at what they experienced during their stay. We are very grateful that you bring this matter to our attention, as your feedback is very resourceful insight to us. We offer you a very sincere apology for such an unexpected inconvenience.... More 

albany ny
Top Contributor
167 reviews 167 reviews
42 hotel reviews
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed December 26, 2013

This was a good place to stay. We stayed for 2 nights. Beds very comfortable. Very quiet. Good internet service. Decent fitness room. The free breakfast is next door at the golden pancake...it was good. Only two things to consider...hallways are long and cold....and parking is tough here because they run a park and fly program. I would stay here... More 

Was this review helpful? Yes 1
Patrickpa, Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: Thank you very much for your feedback following your visit to Quality Inn. We appreciate and value the time you have taken to share your experience with us on Trip Advisor. We are certainly extremely thrilled to learn that we exceeded your expectations during your stay with us at Quality Inn. We hope to welcome you back to... More 

San Francisco, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2013

I was very skeptical when I went to quality in for my stay. My flight was cancelled and I wanted a place which provided shuttle and was not that expensive. The cheapest hotel with shuttle services was quality inn. I had seen some bad reviews on trip-advisor so I was kind of dubious. The shuttle picked me up from the... More 

Was this review helpful? Yes 2
Patrickpa, Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: First, I would like to express my personal gratitude for the time you have taken to share your thoughts with us on TripAdvisor. Second, on behalf of Quality Inn, I would like to say ‘thank you” and express my sincere appreciation for your stay with us. It is always a great pleasure and extremely rewarding to receive positive... More 

Columbia, Missouri
Contributor
17 reviews 17 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 17, 2013

I've stayed at this Quality Inn three times now when flying out of St Louis Lambert. The rooms seemed to have been updated this last time and definitely cleaner than in the past. One of the great things for me is their car rental room plans. I can spend the night and pay for the extra car rental much cheaper... More 

Was this review helpful? Yes 1
Patrickpa, Front Office Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: We would like to thank you for choosing to stay with us at The Quality Inn and for sharing your experience on Trip Advisor. We are very glad to hear you enjoyed your stay so thoroughly, and we hope we have the chance to see you again at Quality Inn the next time you are in Saint Louis.... More 

Athens, Georgia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 14, 2013

Our room was clean. The night before checking out to fly out signed up for the shuttle to the airport so we could return our rental car that evening and not worry with it the next morning. Was extremely disappointed the next morning for the lack of organization on the shuttle. Be warned they rent out parking places for people... More 

Was this review helpful? Yes
Patrickpa, Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: Thank you for sharing your feedback with us! I am delighted to hear that you enjoyed your stay with us. I do apologize that our shuttle did not meet your expectations. We will review with our Management team to ensure there is a proper guideline in place, so that others do not encounter the same problem as you... More 

Columbus, Ohio, Usa
1 review
1 of 5 stars Reviewed December 11, 2013

Stale cigarette smoke throughout entire hallway, ice machine area had linoleum tiles peeled off & walls were dirty, toilet clogged after first flush, didn't feel comfortable walking in barefeet in our room. Would never recommend this location to anyone.

Was this review helpful? Yes
Patrickpa, Manager at Quality Inn Airport St. Louis, responded to this review

Dear Sir/ Madam: Thank you for your review. We are sorry to read about your negative impressions and would like to ensure you that the service you describe does not correspond with our standards. We pride ourselves on providing excellent service and accommodations at competitive rates. We do hope you give us another opportunity in the future to make it... More 

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Additional Information about Quality Inn Airport St. Louis

Address: 10232 Natural Bridge Road, Berkeley, Saint Louis, MO 63134-3302 (Formerly St. Louis Airport Hotel)
Phone Number:
Location: United States > Missouri > Saint Louis > Berkeley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Airport St. Louis 2*
Number of rooms: 137
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Also Known As:
Quality Inn Airport St. Louis Hotel Berkeley
Quality Inn Saint Louis
Saint Louis Quality Inn
Quality Inn Airport St. Louis Saint Louis, MO

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