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Quality Inn Airport St. Louis

2.0 of 5
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10232 Natural Bridge Road, Berkeley, Saint Louis, MO 63134-3302 (Formerly St. Louis Airport Hotel)
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Quality Inn Airport St. Louis
Best prices for: 1 room 1 guest
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Ranked #9 of 12 Hotels in Berkeley
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3 of 5 stars reviewed 2 weeks ago
Tina O Tuscaloosa, Alabama
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114 reviews from our community

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    32
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    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Palisade, Colorado, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Carpets need to be replaced. Bedcovers have seen better days. Sheets were stiff. Curtains aged. Toilet ran periodically all night. Room seemed clean, but I still kept my stuff off the floor. The place is always packed, probably because of web promotions. The front desk forgot to write down my wake up call. Driver did not show up to shuttle... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Our business needs affordable but decent nights stay for our traveling installers. We stay at Quality Inn all the time and even though they arent the best, they are not a bad hotel to stay at except for this location. Stay away from here unless you want webs on your ceiling, hair on the floor, dust and grime everywhere and... More 

Was this review helpful? Yes 1
Tuscaloosa, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in need of a good cleaning throughout the facility. All of the carpets in and outside the room need to be replaced. It is conveniently located to the airport, interstate and rental vehicles. The internet is free. The free breakfast at the Pancake House was very good for free breakfast. I love the pancakes! The staff was... More 

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Rich Hill, Missouri
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

This place was subpar, even for a cheap hotel. The "king" bed was a full, there were three tiny pillows, the walls were paper thin, the window--though closed--let in all kinds of highway noise, and worst of all it reeked of cigarette smoke. We heard every door slam and every conversation in the hallway all night long. We'd have had... More 

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Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

stayed here for one night during transit and room is in a very bad shape and needs fixing. Front desk is not very responsive. I will spend a few bucks more and stay at a nicer place next time! Don't recommend it

Was this review helpful? Yes 1
Patrick p, Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest, Thank you for staying with us and taking the time to express your thoughts and concerns. We would like to apologize for the inconvenience that might have been caused during your stay with us. All your observations were shared with our Managers who are taking the necessary steps to prevent those occurrences in the future. Thank you again... More 

Mishawaka, Indiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 29, 2015

We booked a sunday night for $69! Therefore we were skeptical of what we'd get. The room was actually pretty clean! No piles of dust behind the headboard or in the corners. Newer furniture was nice. However there was a 1" gap jetween tub faucet and wall allowing water to get back there. That is shoddy plumbing and will lead... More 

Was this review helpful? Yes 1
Cape Girardeau, Missouri
2 reviews
1 of 5 stars Reviewed March 19, 2015

Like others have already said, the hotel is in need of serious updates. Our room toilet ran all night long and the area around the shower looked like it had black mold around it. The worst part is that we stayed here for the airport shuttle specifically. When we arrived at the time we signed up for the night before,... More 

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Huntsville, Texas
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed February 10, 2015

The hotel appears decent on the outside however inside, the carpet, walls, floor all very dirty, the room was the same. Hotel needs a serious upgrade on interior besides just the lobby. Dirty windows. malfunctioning heater.

Was this review helpful? Yes 5
Cleveland, Ohio
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 27, 2015

I go to STL every few months and always choose to stay here. The staff is kind and helpful. The airport shuttle is very handy. The rooms have always been clean and contained everything I needed. The bed is comfortable. I never tried the breakfast, but you get a voucher for the restaurant next door which serves pancakes.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2015

I decided to stay here when visiting family that live close by because of the low rate that I found on Priceline. But I really liked the hotel as a whole. The bed was comfortable. The tv was a new flat screen. Wifi was free and worked very well. The location is near the airport so used their shuttle to... More 

Was this review helpful? Yes 1
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