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All 12 Berkeley hotels

Quality Inn Airport St. Louis

2.0 of 5 Hotel   |   10232 Natural Bridge Road, Berkeley, Saint Louis, MO 63134-3302 (Formerly St. Louis Airport Hotel)
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Ranked #11 of 12 Hotels in Berkeley
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105 reviews from our community

Traveler rating
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    17
    31
    21
    21
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25
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17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I decided to stay here when visiting family that live close by because of the low rate that I found on Priceline. But I really liked the hotel as a whole. The bed was comfortable. The tv was a new flat screen. Wifi was free and worked very well. The location is near the airport so used their shuttle to... More 

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springfield, Missouri, USA
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago

Listen, I always base my opinions of hotels on the worst place I’ve ever slept: Outside on a cot with only a sleeping bag, in January, in Oklahoma, in a pretty decent winter storm. That was not a good time at all. My stay last weekend at the Quality Inn was better than that night in the snow, but not... More 

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St. Louis
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Arrived in early AM hours of Christmas Day with confirmation. No spaces around hotel. Was told to park in front of restaurant next door. Had to extend my reservation and in doing so read a couple of reviews of cars broken into. Called hotel; was told if I hadn't received a call my car was probably fine. Desk clerk said... More 

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Contributor
18 reviews 18 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We needed a place close to the airport for one night. The free shuttle from the airport was the best thing I can say about this hotel. The TV was not working in the room when we arrived and the hotel staff was not able to figure out how to get it working. “No signal” from the cable box. The... More 

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Peoria
1 review
1 of 5 stars Reviewed 3 weeks ago

My car was broken into as well. This is not where you want to park your car!!!!!! My car had glass everywhere from the robbers breaking a window. I also stayed the night and alarms were going off at 6:00 in the morning. Not a good way to end a vacation.

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Patrick p, Front Office Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest, Thank you for staying with us and taking the time to express your thoughts and concerns. We would like to apologize for the inconvenience that might have been caused during your stay with us. All your observations were shared with our Managers who are taking the necessary steps to prevent those occurrences in the future. Thank you again... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This is a dangerous area. My car, along with several others, were broken into in their "secure" parking lot. I was paying them for airport parking and they would not pay for the damage to my car. DO NOT STAY HERE if you have anything valuable. They do not care about you or your belongings.

Was this review helpful? Yes
Patrick p, Front Office Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: Thank you for staying with us and taking the time to express your thoughts and concerns. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and we regret our hotel did not live up to your expectations. Thank you for bringing this into our attention as the feedback we receive from our guests... More 

Argyle, Iowa
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 17, 2014

Anytime we fly or pick someone up from the airport we stay here. It isn't the cleanest place, but it's okay for one night. The "free" breakfast next door at the pancake place is alright, but you don't even get pancakes. You get a small order of eggs, sausage and toast with coffee OR a teeny,tiny glass of orange juice.... More 

Was this review helpful? Yes
Patrick p, Front Office Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest, Thank you for your feedback. We would like to apologize for any inconvenience that might have been caused during your stay with us. All you observations were shared with our Managers who are taking the necessary steps to improve our services. We hope that you will give us the opportunity of changing the less positive impression with which... More 

Sullivan, Illinois, United States
Top Contributor
93 reviews 93 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed November 24, 2014

I am a Choice Rewards kind of person. When I travel I often stay at Choice Hotels and a few other chains that have discount programs that I belong to. This has always worked well for me - until this hotel. While the front desk staff was courteous, the hotel is very dated. Our room had two doors - one... More 

Was this review helpful? Yes
Patrick p, Front Office Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: Thank you for staying with us and taking the time to express your thoughts and concerns. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and we regret our hotel did not live up to your expectations. Thank you for bringing this into our attention as the feedback we receive from our guests... More 

Dallas, TX
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 17, 2014

The hotel is very close to the airport and the shuttle was there when we stepped off the plane. Check in was seamless and quick. The hotel itself is in great need of updates and air freshener. The room was clean enough if you didn't look too close. The price was great compared to other airport hotels. We were only... More 

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Patrick p, Front Office Manager at Quality Inn Airport St. Louis, responded to this review

Dear Sir/ Madam: Thank you for your review. We are sorry to read about your negative impressions and would like to ensure you that the service you describe does not correspond with our standards. We pride ourselves on providing excellent service and accommodations at competitive rates. We do hope you give us another opportunity in the future to make it... More 

Warren, Vermont
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 9, 2014

Every door in the hotel slammed. The exterior doors slam. The room doors slam. It results in a very noisy stay particularly when people are leaving at 6 AM. Convenient location but not much else going for it. Rach were okay but I cannot recommend staying here.

Was this review helpful? Yes
Patrick p, Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest, Thank you for your feedback. We would like to apologize for any inconvenience that might have been caused during your stay with us. All you observations were shared with our Managers who are taking the necessary steps to improve our services. We hope that you will give us the opportunity of changing the less positive impression with which... More 

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Additional Information about Quality Inn Airport St. Louis

Address: 10232 Natural Bridge Road, Berkeley, Saint Louis, MO 63134-3302 (Formerly St. Louis Airport Hotel)
Phone Number:
Location: United States > Missouri > Saint Louis > Berkeley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Airport St. Louis 2*
Number of rooms: 137
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Also Known As:
Quality Inn Airport St. Louis Hotel Berkeley
Quality Inn Saint Louis
Saint Louis Quality Inn
Quality Inn Airport St. Louis Saint Louis, MO

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