We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn Airport St. Louis

2.0 of 5
Hotel website
Hotel deals
10232 Natural Bridge Road, Berkeley, Saint Louis, MO 63134-3302 (Formerly St. Louis Airport Hotel)
Special Offer
Choice Privileges Points
Quality Inn Airport St. Louis
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #9 of 12 Hotels in Berkeley
A recent review
3 of 5 stars reviewed 1 week ago
Chris S Missouri
Write a Review

118 reviews from our community

Traveler rating
    15
    19
    34
    24
    26
See reviews for
33
27
16
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (118)
  • Mar-May only
    (36)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (19)
All months
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

So so dirty and frightening! There is no elevator so you have to go up these dark filthy stairs and the hallway was dark and there is no air conditioning. Once you enter the room there were stains on the floors, cigarette burns in the bed spread and there was a peanut on the floor in the corner with ants!... More 

Was this review helpful? Yes 1
Patrick p, Guest Relations Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest, Thank you for staying with us and taking the time to express your thoughts and concerns. We would like to apologize for the inconvenience that might have been caused during your stay with us. All your observations were shared with our Managers who are taking the necessary steps to prevent those occurrences in the future. Thank you again... More 

Missouri
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This is not the Ritz by any means, but it not the worse place I've stayed. Stay here and get free parking and a ride to the airport make it a good deal. True the place has seen better days, but I'm not as young and handsome as I used to be either. We have stayed on 2 occasions, both... More 

Was this review helpful? Yes
Patrick p, Director of Sales at Quality Inn Airport St. Louis, responded to this review

Dear Guest: We would like to thank you for choosing to stay with us at The Quality Inn and for sharing your experience on Trip Advisor. We are very glad to hear you enjoyed your stay so thoroughly, and we hope we have the chance to see you again at Quality Inn the next time you are in Saint Louis.... More 

Whittier, California
Top Contributor
59 reviews 59 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 1 week ago

First day we stayed in room 231 and our toilet overflowed twice and the handle to the main door broke and we were locked in! They didn't want to but they moved us to room 234. 234 was WAY nicer than 231. 231 was old and dirty compared to 234. We had issues with Bibek who works the front desk.... More 

Was this review helpful? Yes
Patrick p, Director of Sales at Quality Inn Airport St. Louis, responded to this review

Dear Guest: Thank you for staying with us and taking the time to express your thoughts and concerns. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and we regret our hotel did not live up to your expectations. Thank you for bringing this into our attention as the feedback we receive from our guests... More 

Travelers are raving about these Berkeley hotels

Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 2 weeks ago

Most airport hotels I've stayed in have been noisy, but this one was pretty quiet. There's a free hot breakfast at the restaurant next door. The hallway smelled like smoke, but it amazingly didn't make its way inside our non-smoking room. The room and bathroom were just big enough that it felt like we could spread out.

Was this review helpful? Yes
Patrick p, Guest Relations Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest, Thank you very much for your kind feedback regarding your recent stay with us. Should your future travels bring you back to Saint Louis stay in Quality inn and give us another opportunity to provide you the special blend of our hospitality. Best regards Quality Inn Management More 

Palisade, Colorado, United States
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Carpets need to be replaced. Bedcovers have seen better days. Sheets were stiff. Curtains aged. Toilet ran periodically all night. Room seemed clean, but I still kept my stuff off the floor. The place is always packed, probably because of web promotions. The front desk forgot to write down my wake up call. Driver did not show up to shuttle... More 

Was this review helpful? Yes 1
Patrick p, Guest Relations Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: Thank you for staying with us and taking the time to express your thoughts and concerns. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and we regret our hotel did not live up to your expectations. Thank you for bringing this into our attention as the feedback we receive from our guests... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Our business needs affordable but decent nights stay for our traveling installers. We stay at Quality Inn all the time and even though they arent the best, they are not a bad hotel to stay at except for this location. Stay away from here unless you want webs on your ceiling, hair on the floor, dust and grime everywhere and... More 

Was this review helpful? Yes 1
Patrick p, Guest Relations Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: Thank you for staying with us and taking the time to express your thoughts and concerns. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and we regret our hotel did not live up to your expectations. Thank you for bringing this into our attention as the feedback we receive from our guests... More 

Tuscaloosa, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 17, 2015

This hotel is in need of a good cleaning throughout the facility. All of the carpets in and outside the room need to be replaced. It is conveniently located to the airport, interstate and rental vehicles. The internet is free. The free breakfast at the Pancake House was very good for free breakfast. I love the pancakes! The staff was... More 

Was this review helpful? Yes
Rich Hill, Missouri
2 reviews
1 of 5 stars Reviewed April 10, 2015 via mobile

This place was subpar, even for a cheap hotel. The "king" bed was a full, there were three tiny pillows, the walls were paper thin, the window--though closed--let in all kinds of highway noise, and worst of all it reeked of cigarette smoke. We heard every door slam and every conversation in the hallway all night long. We'd have had... More 

Was this review helpful? Yes
Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 1, 2015

stayed here for one night during transit and room is in a very bad shape and needs fixing. Front desk is not very responsive. I will spend a few bucks more and stay at a nicer place next time! Don't recommend it

Was this review helpful? Yes 1
Patrick p, Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest, Thank you for staying with us and taking the time to express your thoughts and concerns. We would like to apologize for the inconvenience that might have been caused during your stay with us. All your observations were shared with our Managers who are taking the necessary steps to prevent those occurrences in the future. Thank you again... More 

Mishawaka, Indiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 29, 2015

We booked a sunday night for $69! Therefore we were skeptical of what we'd get. The room was actually pretty clean! No piles of dust behind the headboard or in the corners. Newer furniture was nice. However there was a 1" gap jetween tub faucet and wall allowing water to get back there. That is shoddy plumbing and will lead... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (21)
Viewed
Dining (1)
Viewed
Room/suite (7)
Viewed
Bathroom (5)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities