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Quality Inn Airport St. Louis

2.0 of 5
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10232 Natural Bridge Road, Berkeley, Saint Louis, MO 63134-3302 (Formerly St. Louis Airport Hotel)
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Quality Inn Airport St. Louis
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Ranked #10 of 12 Hotels in Berkeley
A recent review
4 of 5 stars reviewed 3 days ago
pharmgirl115 Mishawaka, Indiana
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109 reviews from our community

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    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Mishawaka, Indiana
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We booked a sunday night for $69! Therefore we were skeptical of what we'd get. The room was actually pretty clean! No piles of dust behind the headboard or in the corners. Newer furniture was nice. However there was a 1" gap jetween tub faucet and wall allowing water to get back there. That is shoddy plumbing and will lead... More 

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Cape Girardeau, Missouri
2 reviews
1 of 5 stars Reviewed 1 week ago

Like others have already said, the hotel is in need of serious updates. Our room toilet ran all night long and the area around the shower looked like it had black mold around it. The worst part is that we stayed here for the airport shuttle specifically. When we arrived at the time we signed up for the night before,... More 

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Huntsville, Texas
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed February 10, 2015

The hotel appears decent on the outside however inside, the carpet, walls, floor all very dirty, the room was the same. Hotel needs a serious upgrade on interior besides just the lobby. Dirty windows. malfunctioning heater.

Was this review helpful? Yes 3
Cleveland, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2015

I go to STL every few months and always choose to stay here. The staff is kind and helpful. The airport shuttle is very handy. The rooms have always been clean and contained everything I needed. The bed is comfortable. I never tried the breakfast, but you get a voucher for the restaurant next door which serves pancakes.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2015

I decided to stay here when visiting family that live close by because of the low rate that I found on Priceline. But I really liked the hotel as a whole. The bed was comfortable. The tv was a new flat screen. Wifi was free and worked very well. The location is near the airport so used their shuttle to... More 

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springfield, Missouri, USA
Top Contributor
61 reviews 61 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed January 18, 2015

Listen, I always base my opinions of hotels on the worst place I’ve ever slept: Outside on a cot with only a sleeping bag, in January, in Oklahoma, in a pretty decent winter storm. That was not a good time at all. My stay last weekend at the Quality Inn was better than that night in the snow, but not... More 

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St. Louis
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 8, 2015

Arrived in early AM hours of Christmas Day with confirmation. No spaces around hotel. Was told to park in front of restaurant next door. Had to extend my reservation and in doing so read a couple of reviews of cars broken into. Called hotel; was told if I hadn't received a call my car was probably fine. Desk clerk said... More 

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Contributor
18 reviews 18 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 5, 2015

We needed a place close to the airport for one night. The free shuttle from the airport was the best thing I can say about this hotel. The TV was not working in the room when we arrived and the hotel staff was not able to figure out how to get it working. “No signal” from the cable box. The... More 

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Peoria
1 review
1 of 5 stars Reviewed December 31, 2014

My car was broken into as well. This is not where you want to park your car!!!!!! My car had glass everywhere from the robbers breaking a window. I also stayed the night and alarms were going off at 6:00 in the morning. Not a good way to end a vacation.

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Patrick p, Front Office Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest, Thank you for staying with us and taking the time to express your thoughts and concerns. We would like to apologize for the inconvenience that might have been caused during your stay with us. All your observations were shared with our Managers who are taking the necessary steps to prevent those occurrences in the future. Thank you again... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 29, 2014 via mobile

This is a dangerous area. My car, along with several others, were broken into in their "secure" parking lot. I was paying them for airport parking and they would not pay for the damage to my car. DO NOT STAY HERE if you have anything valuable. They do not care about you or your belongings.

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Patrick p, Front Office Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: Thank you for staying with us and taking the time to express your thoughts and concerns. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and we regret our hotel did not live up to your expectations. Thank you for bringing this into our attention as the feedback we receive from our guests... More 

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