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All 12 Berkeley hotels

Quality Inn Airport St. Louis

2.0 of 5 Hotel   |   10232 Natural Bridge Road, Berkeley, Saint Louis, MO 63134-3302 (Formerly St. Louis Airport Hotel)
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Ranked #9 of 12 Hotels in Berkeley
A recent review
3 of 5 stars reviewed 2 days ago
TheMesserFamily Argyle, Iowa
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99 reviews from our community

Traveler rating
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    17
    31
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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Argyle, Iowa
Contributor
18 reviews 18 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Anytime we fly or pick someone up from the airport we stay here. It isn't the cleanest place, but it's okay for one night. The "free" breakfast next door at the pancake place is alright, but you don't even get pancakes. You get a small order of eggs, sausage and toast with coffee OR a teeny,tiny glass of orange juice.... More 

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Sullivan, Illinois, United States
Top Contributor
91 reviews 91 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am a Choice Rewards kind of person. When I travel I often stay at Choice Hotels and a few other chains that have discount programs that I belong to. This has always worked well for me - until this hotel. While the front desk staff was courteous, the hotel is very dated. Our room had two doors - one... More 

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Patrick p, Front Office Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: Thank you for staying with us and taking the time to express your thoughts and concerns. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and we regret our hotel did not live up to your expectations. Thank you for bringing this into our attention as the feedback we receive from our guests... More 

Dallas, TX
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is very close to the airport and the shuttle was there when we stepped off the plane. Check in was seamless and quick. The hotel itself is in great need of updates and air freshener. The room was clean enough if you didn't look too close. The price was great compared to other airport hotels. We were only... More 

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Patrick p, Front Office Manager at Quality Inn Airport St. Louis, responded to this review

Dear Sir/ Madam: Thank you for your review. We are sorry to read about your negative impressions and would like to ensure you that the service you describe does not correspond with our standards. We pride ourselves on providing excellent service and accommodations at competitive rates. We do hope you give us another opportunity in the future to make it... More 

Warren, Vermont
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 9, 2014

Every door in the hotel slammed. The exterior doors slam. The room doors slam. It results in a very noisy stay particularly when people are leaving at 6 AM. Convenient location but not much else going for it. Rach were okay but I cannot recommend staying here.

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Patrick p, Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest, Thank you for your feedback. We would like to apologize for any inconvenience that might have been caused during your stay with us. All you observations were shared with our Managers who are taking the necessary steps to improve our services. We hope that you will give us the opportunity of changing the less positive impression with which... More 

Langhorne, Pennsylvania
Top Contributor
95 reviews 95 reviews
31 hotel reviews
95 helpful votes 95 helpful votes
2 of 5 stars Reviewed October 29, 2014

Quite surprised as how poor the attention to what they are doing and servicing customers here. Came in early and they did try and get another room available. I had them wait until I finished my business and after 3 hours no attempt to get the room reserved ready. Forget the upgrade or even noticing the diamond status which by... More 

Was this review helpful? Yes 4
Patrick p, Front Office Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: It is of utmost importance for us here at Quality inn to have our guest satisfied and delighted at what they experienced during their stay. We are very grateful that you bring this matter to our attention, as your feedback is very resourceful insight to us. We offer you a very sincere apology for such an unexpected inconvenience.... More 

Branson West, Missouri
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 29, 2014

My family and I made a trip to St. Louis recently. We booked through an online travel agency, and got a fantastic rate. The hotel was a little rundown, but the sheets were clean, the bathroom was spotless, and the AC worked well. I was looking forward to the breakfast that was included, but we overslept (oops!). Good stay, though.

Was this review helpful? Yes
Patrick p, General Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: We would like to thank you for choosing to stay with us at The Quality Inn and for sharing your experience on Trip Advisor. We are very glad to hear you enjoyed your stay so thoroughly, and we hope we have the chance to see you again at Quality Inn the next time you are in Saint Louis.... More 

Seattle, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2014

The shuttle was so convenient and the driver so accommodating. Due to a flight delay, we arrived much later than expected. The shuttle arrived at the airport almost immediately. We were thirsty and hungry, but everything except the gas station mini-mart was closed for the night. The driver let us stop there so we could purchase a meal of hot... More 

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Patrick p, Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest, Thank you very much for your kind feedback regarding your recent stay with us. Should your future travels bring you back to Saint Louis stay in Quality inn and give us another opportunity to provide you the special blend of our hospitality. Best regards Quality Inn Management More 

Ormond Beach, Florida
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 26, 2014

The front desk staff were courteous and very helpful. The room was clean and all services worked. Breakfast was provided (free) at a "Pancake restaurant" that was located next door which turned out to be a really nice place. I'd recommend a nights stay here to the business traveler.

Was this review helpful? Yes
Patrick p, Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: We would like to thank you for choosing to stay with us at The Quality Inn and for sharing your experience on Trip Advisor. We are very glad to hear you enjoyed your stay so thoroughly, and we hope we have the chance to see you again at Quality Inn the next time you are in Saint Louis.... More 

Springfield, Missouri
Top Contributor
77 reviews 77 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 22, 2014

The Quality Inn is an older motel but it was in pretty good shape. carpet was clean and room was very nice - A/C worked well and beds were comfortable. good tv and teh staff were helpful and very pelasant. The bathroom and shower were nice - although I prefer the shower/toilet to be separate from vanity/sink when i am... More 

Was this review helpful? Yes
Patrick p, Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: We would like to thank you for choosing to stay with us at The Quality Inn and for sharing your experience on Trip Advisor. We are very glad to hear you enjoyed your stay so thoroughly, and we hope we have the chance to see you again at Quality Inn the next time you are in Saint Louis.... More 

Lexington, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 21, 2014

This is a very affordable place to stay, comfortable and clean, like your Uncle Louie and Aunt Margaret's house. It's and older property and needs some repairs here and there. But if you just need a place to sleep while you are in town for a band competition this is a great choice. Free breakfast at the restaurant next door... More 

Was this review helpful? Yes
Patrick p, Manager at Quality Inn Airport St. Louis, responded to this review

Dear Guest: We would like to thank you for choosing to stay with us at The Quality Inn and for sharing your experience on Trip Advisor. We are very glad to hear you enjoyed your stay so thoroughly, and we hope we have the chance to see you again at Quality Inn the next time you are in Saint Louis.... More 

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Additional Information about Quality Inn Airport St. Louis

Address: 10232 Natural Bridge Road, Berkeley, Saint Louis, MO 63134-3302 (Formerly St. Louis Airport Hotel)
Phone Number:
Location: United States > Missouri > Saint Louis > Berkeley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Airport St. Louis 2*
Number of rooms: 137
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Also Known As:
Quality Inn Airport St. Louis Hotel Berkeley
Quality Inn Saint Louis
Saint Louis Quality Inn
Quality Inn Airport St. Louis Saint Louis, MO

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