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All 12 Berkeley hotels

Hilton Garden Inn St Louis Airport

3.0 of 5 Hotel   |   4450 Evans Place Drive, Berkeley, Saint Louis, MO 63134
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Ranked #2 of 12 Hotels in Berkeley
A recent review
3 of 5 stars Reviewed January 21, 2013
SYBanks Indianapolis, Indiana
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453 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn St Louis Airport
See the most recent reviews
Indianapolis, Indiana
2 reviews
3 of 5 stars Reviewed January 21, 2013

Overall...great stay! Slipped In Shower...Bruised Leg and Ankle...Still Waiting To Hear From Hilton. i reported the accident and was told that I would hear from a Manager, but I haven"t received a call or email...yet. I don't think of that as "Good Customer Satisfaction".

Was this review helpful? Yes
HGIstlarpt, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

Thank you for taking time out of your busy day and posting your feedback. The feedback we get from our valued guests help us improve the service we provide and you have come to expect. I am deeply concerned with your perception of our customer service. I can assure you that this is not the norm, nor the practice. I... More

West Saint Paul, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 19, 2013

Stayed here Dec. 28, 2012 - Jan 2, 2013 while visiting friends in Florissant. Check-in was a breeze - I think I had room keys within 2 minutes - and front desk person was very pleasant. Room 254 was new and clean. Really enjoyed having the microwave and small fridge, although that may have kept us from trying the restaurant... More

Was this review helpful? Yes
HGIstlarpt, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

Thank you for taking time out of your busy day and posting your review on TripAdvisor. It was our pleasure to have you as our guest. I do appreciate the comments you made. I glad that during your stay, you were able to enjoy our Precore Fitness center and take advantage of the microwave and fridge in the room. I... More

Alapaha, Georgia
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 12, 2013

Only in town for 1 night so I needed a place for just one night. This hotel was well reviewed so I gave it a shot. The location is somewhat close to the airport. The hotel itself was very appealing and the staff could not have been more friendly. The airport shuttle was nice too. My only criticism was that... More

Was this review helpful? Yes
HGIstlarpt, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. Your comments are exactly what we love to hear and what we strive for everyday especially for making this a memorable experience for all of you. I apologize that you were not informed on where the adjustments were for the bed. I have talked... More

Warrensburg, Illinois
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 8, 2013 via mobile

Loved it. Would stay again especially if flying from airport. Great location. Great parking. Transportation to and from airport was wonderful. Everybody was extremely helpful and friendly. Rooms were clean and updated and quiet. Loved Joe the shuttle driver. He was exceptional at his job

Was this review helpful? Yes 1
HGIstlarpt, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

Thank you for taking time out of your busy day and posting your review on TripAdvisor. It was our pleasure to have you as our guest. I do appreciate the comments you made. I glad that we were able to take care of you while you were away from home. I hope that next time your travel plans bring you... More

San Diego, California, United States
1 review
5 of 5 stars Reviewed January 8, 2013

I arrived early by about an hour and they were able to accomodate me and check into my room. The room was lovely and clean. The staff helped me to find a restaurant open late, a gas station to fill up my rental car, and provided a toothbrush when I spilled nail polish remover all over mine. I thoroughly enjoyed... More

Was this review helpful? Yes
HGIstlarpt, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

Thank you for taking time out of your busy day and posting your review on TripAdvisor. It was our pleasure to have you as our guest. I do appreciate the comments you made. I glad that we were able to take care of you while you were away from home. I hope that next time your travel plans bring you... More

Carbondale, Illinois
Contributor
16 reviews 16 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 8, 2013

I drive to St Louis and fly out, always looking for a place to park and fly. The hotels near the airport are dumps, so I have been looking for a nicer place. This Hilton Garden Inn is just the ticket. New, clean, nice, and much quieter then the places right beside the airport. Free shuttle on the half hour.... More

Was this review helpful? Yes 2
HGIstlarpt, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

Thank you for taking time out of your busy day and posting your review on TripAdvisor. It was our pleasure to have you as our guest. I do appreciate the comments you made. I glad that we were able to take care of you while you were away from home. I hope that next time your travel plans bring you... More

Cedar Falls, Iowa
Top Contributor
80 reviews 80 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed December 30, 2012

We chose the Hilton Garden Inn due to the ratings on TripAdvisor and to take advantage of their Park, Stay, Fly option. The property is located a couple of miles east of the St. Louis Airport right off of I-70 so it is easy to find and easy to access from the interstate. Planes arrive and depart coming almost directly... More

Was this review helpful? Yes 1
HGIstlarpt, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

Thank you so much for taking the time to come to TripAdvisor to complete a survey from your recent stay with us. While on vacation, I am excited that we were able to meet your expectations of Hilton Garden Inn while you were with us. I do apologize for the delay in the shuttle service. I can assure you that... More

Houston, Texas
Top Contributor
64 reviews 64 reviews
28 hotel reviews
370 helpful votes 370 helpful votes
5 of 5 stars Reviewed December 20, 2012

I arrived at 5pm on a Wednesday and the front desk had a lovely platter of cookies available for the hotel guests. SO. GOOD. I had a room on the third floor and it smelled really good. I thought the beds were ones that you could adjust the firmness, but they were normal spring mattresses with nice thick layer of... More

Was this review helpful? Yes 1
HGIstlarpt, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. Your comments are exactly what we love to hear and what we strive for everyday especially for making this a memorable experience for all of you. I apologize that you were not informed on where the adjustments were for the bed.... More

Saint Louis, Missouri
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 16, 2012

I stayed here at the start of November after walking out of the St Louis Hilton Airport hotel because they wanted to double the charge. The Hilton Garden Inn St Louis Airport was clean, a few minutes away from the airport and a decent place to spend the night. The staff was friendly. Parking was free and the breakfast was... More

Was this review helpful? Yes 2
HGIstlarpt, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

Thank you for taking time out of your busy day and posting your review on TripAdvisor. It was our pleasure to have you as our guest. I do appreciate the comments you made. I glad that we were able to take care of you while you were in St. Louis. I hope that next time your travel plans bring you... More

Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 26, 2012 via mobile

1. The one lady at the front desk (forget her name) was so rude and not helpful. She talked down to me and acted like I was bothering her if I asked a simple question. 2. I found a pubic hair on a clean towel when we got to the room. 3. I ordered my 2 year old a ham... More

Was this review helpful? Yes 2
HGIstlarpt, General Manager at Hilton Garden Inn St Louis Airport, responded to this review

Dear valued guest, I am sorry about your experience at the front desk. I can assure you that it is not standard to find someone at our hotel who isn’t helpful. We strive to ensure our front desk agents and other team members know how much we value your business. I apologize for any issues you had. I have personally... More

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Additional Information about Hilton Garden Inn St Louis Airport

Address: 4450 Evans Place Drive, Berkeley, Saint Louis, MO 63134
Phone Number:
Location: United States > Missouri > Saint Louis > Berkeley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn St Louis Airport 3*
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Also Known As:
Hilton Garden Inn St Louis Airport Hotel Berkeley
Hilton Garden Inn St Louis Airport Saint Louis, MO

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