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All 5 West Point hotels

Holiday Inn Express West Point

2.5 of 5 Motel   |   1190 Hwy. 45 Alt South, West Point, MS 39773
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46%
Ranked #3 of 5 Hotels in West Point
A recent review
3 of 5 stars reviewed 1 week ago
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26 reviews from our community

Traveler rating
    5
    7
    9
    3
    2
See reviews for
6
10
2
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Was the best place around to stay that wasn't already full that being said it's an older holiday inn and the building needs updating. The complimentary breakfast was better than average and the staff was ok. When we stayed they were very busy so service wasn't great and since there was a local event the price was marked WAY WAY... More

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express West Point, responded to this review

Let me start by thanking you for posting your review of our hotel. We thrive from guest feedback. I would like to apologize , it certainly doesn't sound as though we offered our best customer service. I'm glad you enjoyed our hot breakfast, though. I also apologize that our price was higher than normal. Hotel room prices are dictated upon... More

Navarre, Florida
1 review
4 of 5 stars Reviewed 1 week ago

We stayed the night here on 9/6/14. The room was very nice and large. There was a drawer missing in the dresser which was weird but we were not using it so no biggie.We were traveling so all we really needed was a hot shower and a comfy bed. the breakfast was good with a nice variety of choices from... More

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Holiday Inn E, General Manager at Holiday Inn Express West Point, responded to this review

We would like to sincerely thank you for posting your review of our hotel. We greatly appreciate your feedback. I apologize that the drawer was missing from the dresser in your room, I will certainly follow up on that. I am pleased to hear your enjoyed our comfortable beds and delicious hot breakfast. We hope to have the pleasure of... More

The Villages, Florida
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is not a typical Holiday Inn Express. It is an older 2-story hotel that was probably converted to the brand. But the room was large and clean and it had all the extras of other Holiday Inn Express hotels -- except an elevator. (The desk clerk did offer to carry anything we wished to our room, however.) The breakfast... More

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Holiday Inn E, General Manager at Holiday Inn Express West Point, responded to this review

Thank you for taking time to post your review of our hotel. We strive from guest feedback. I'm glad to hear your enjoyed your stay at our hotel; however, I regret to hear it wasn't the best you'd ever had. We will be starting a renovation soon, to update our hotel. We certainly hope that if your ever back in... More

Bethlehem, Pennsylvania
Contributor
19 reviews 19 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 25, 2014

Room smelt as if it has not been cleaned in weeks. Musty and damp. Air conditioner was loud, very loud. Bath tub was too dirty as I had to clean it before I took a shower in it and germs and dirt don't bug me. Refrigerator had someones food in it and judging by the mold...It's been there a while.... More

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Holiday Inn E, General Manager at Holiday Inn Express West Point, responded to this review

Let me start by thanking you for posting your review of our hotel. I would like to sincerely apologize for all the inconveniences you encountered during your stay. It sounds like we didn't do a very good job of representing our brand. I assure you all concerns you mentioned have been addressed and if you ever stay at our hotel... More

Travelers are raving about these West Point hotels

McDonough, Georgia
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 20, 2014

Stayed for 2 nights on a quiet weekend. In the first room the shower curtain rod was partially down so we changed rooms to a "better" room. Staff was very nice about it, and problems do happen, however the second room had a broken bath tub that stuck me in the foot and was "fixed" by having a very thin... More

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IHGCare, Guest Relations Manager at Holiday Inn Express West Point, responded to this review

Dear rocket0455, Thank you for staying and sharing your experience with us. I am glad that you found our hotel staff helpful. However, it is regretful to learn that our rooms were not at par with your standards. We take comments such as these very seriously and would like to follow up with you. I have sent you a private... More

San Antonio, Texas
Top Contributor
53 reviews 53 reviews
42 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 10, 2014

I stay at many Holiday Inn Express locations during my travels and while most of them are consistently well kept, this particular hotel is in need of some renovation work. The carpet and furniture in the room I stayed in was a bit worn. On the bright side, the room does have some great amenities like a refrigerator, microwave, and... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express West Point, responded to this review

Dear TXAgitator, Thank you for your recent stay with us and reviewing our property I am disappointed to hear that your experience with us was not what you expected. I sincerely apologize for the dissatisfaction you had with our room’s appearance and truly sorry for you did not find some aspects of our hotel to your liking. Kindly be assured... More

Willard, MO
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 8, 2014

Our family of 6 have stayed at this hotel twice in the past 2 years. Perfect stopping point on our way from Missouri to the beach. We found beds and pillows comfortable. Breakfast was filling. There is a train track next door but we have not been woken by the trains. The night clerk was very friendly and welcoming and... More

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Twin Cities, Minnesota
Top Contributor
53 reviews 53 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 28, 2014

I was hesitant to stay at the HIX because there were no recent reviews. We found the Inn to be acceptable, though in need of some updating. The carpet in the hallway and room felt lumpy when walked on, probably because the pad is worn out. Also, the bathroom is the first one I've been in where the floor did... More

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IHGCare, Guest Relations Manager at Holiday Inn Express West Point, responded to this review

Dear WRJ-MLJ, We appreciate you leaving a review on your recent stays with us. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We are deeply sorry for any issues you have encountered with the hotel conditions. We take all comments into consideration and welcome any opportunity... More

Lake Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 8, 2013

My boyfriend and I booked this place for night only on our way through Mississippi. It was easy to get to. And while West Point is a small community this hotel is close to several stores, small restaurants, etc. The room was clean and the bed was very comfortable. The staff that we ran into were all very, very nice,... More

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Top Contributor
83 reviews 83 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 20, 2013 via mobile

It's a very nice hotel for such a small area. Breakfast was good and the service was good as well. If I go back through that town again we would stay there again. We got our room for $77 a night. Down side was no elevator, spoiled!

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Additional Information about Holiday Inn Express West Point

Address: 1190 Hwy. 45 Alt South, West Point, MS 39773
Phone Number:
Location: United States > Mississippi > West Point
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express West Point 2.5*
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Also Known As:
Holiday Inn Express West Point Hotel West Point
Holiday Inn West Point
West Point Holiday Inn

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