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All 5 West Point hotels

Holiday Inn Express West Point

2.5 of 5 Motel   |   1190 Hwy. 45 Alt South, West Point, MS 39773
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43%
Ranked #3 of 5 hotels in West Point
A recent review
3 of 5 stars Reviewed March 10, 2014
TXAgitator San Antonio, Texas
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  • Reviews (23)
  • Photos (13)
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23 people have reviewed this hotel

Traveler rating
    5
    5
    8
    3
    2
See reviews for
6
8
2
4
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
Columbus, Mississippi
Contributor
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Room smelt as if it has not been cleaned in weeks. Musty and damp. Air conditioner was loud, very loud. Bath tub was too dirty as I had to clean it before I took a shower in it and germs and dirt don't bug me. Refrigerator had someones food in it and judging by the mold...It's been there a while.... More

Was this review helpful? Yes
Holiday Inn E, General Manager at Holiday Inn Express West Point, responded to this review

Let me start by thanking you for posting your review of our hotel. I would like to sincerely apologize for all the inconveniences you encountered during your stay. It sounds like we didn't do a very good job of representing our brand. I assure you all concerns you mentioned have been addressed and if you ever stay at our hotel... More

McDonough, Georgia
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 20, 2014

Stayed for 2 nights on a quiet weekend. In the first room the shower curtain rod was partially down so we changed rooms to a "better" room. Staff was very nice about it, and problems do happen, however the second room had a broken bath tub that stuck me in the foot and was "fixed" by having a very thin... More

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IHGCare, Guest Relations Manager at Holiday Inn Express West Point, responded to this review

Dear rocket0455, Thank you for staying and sharing your experience with us. I am glad that you found our hotel staff helpful. However, it is regretful to learn that our rooms were not at par with your standards. We take comments such as these very seriously and would like to follow up with you. I have sent you a private... More

Travelers are raving about these West Point hotels

San Antonio, Texas
Top Contributor
53 reviews 53 reviews
42 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 10, 2014

I stay at many Holiday Inn Express locations during my travels and while most of them are consistently well kept, this particular hotel is in need of some renovation work. The carpet and furniture in the room I stayed in was a bit worn. On the bright side, the room does have some great amenities like a refrigerator, microwave, and... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express West Point, responded to this review

Dear TXAgitator, Thank you for your recent stay with us and reviewing our property I am disappointed to hear that your experience with us was not what you expected. I sincerely apologize for the dissatisfaction you had with our room’s appearance and truly sorry for you did not find some aspects of our hotel to your liking. Kindly be assured... More

Willard, MO
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 8, 2014

Our family of 6 have stayed at this hotel twice in the past 2 years. Perfect stopping point on our way from Missouri to the beach. We found beds and pillows comfortable. Breakfast was filling. There is a train track next door but we have not been woken by the trains. The night clerk was very friendly and welcoming and... More

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Twin Cities, Minnesota
Top Contributor
52 reviews 52 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 28, 2014

I was hesitant to stay at the HIX because there were no recent reviews. We found the Inn to be acceptable, though in need of some updating. The carpet in the hallway and room felt lumpy when walked on, probably because the pad is worn out. Also, the bathroom is the first one I've been in where the floor did... More

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IHGCare, Guest Relations Manager at Holiday Inn Express West Point, responded to this review

Dear WRJ-MLJ, We appreciate you leaving a review on your recent stays with us. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We are deeply sorry for any issues you have encountered with the hotel conditions. We take all comments into consideration and welcome any opportunity... More

Lake Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2013

My boyfriend and I booked this place for night only on our way through Mississippi. It was easy to get to. And while West Point is a small community this hotel is close to several stores, small restaurants, etc. The room was clean and the bed was very comfortable. The staff that we ran into were all very, very nice,... More

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Top Contributor
83 reviews 83 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 20, 2013 via mobile

It's a very nice hotel for such a small area. Breakfast was good and the service was good as well. If I go back through that town again we would stay there again. We got our room for $77 a night. Down side was no elevator, spoiled!

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Dallas, Texas
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 28, 2013

I was staying in West Point for the night and stayed at the HIX. I was sceptical but it was a great place to stay for a night in a small town. Pros: Clean Room Friendly Staff Con: Not a whole lot to do surrounding Not that clean in the restroom

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Lauderdale, Mississippi
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 16, 2012

I decided to try out this HIX because of the problems I had at the Holiday Inn in Columbus. While not a broken down wreck of a room, I had other issues. Starting with the good: Front desk and breakfast lady were nice enough. Room was in decent repair and clean enough. Wal-Mart across Hwy 45 Alt. Not so good:... More

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IHGCare, Guest Relations Manager at Holiday Inn Express West Point, responded to this review

Dear thunderguppy, Thank you for taking time to post a review of our property. I am happy you liked the breakfast and front desk services. Most importantly, I would like to apologize for the noise from our other guest and condition of the amenities you received and apologize our hotel fell below your expectations. Rest assured that your comments have... More

Winchester, Illinois
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed August 13, 2012

We stayed at in a smoking room due to a family member requesting one and we wanted to be near them. The room was smoke saturated. They need a way to vent or air out the rooms or even try a little febreeze. The lobby was very nice and the breakfast was nice, fresh and tasty. It is located across... More

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Additional Information about Holiday Inn Express West Point

Address: 1190 Hwy. 45 Alt South, West Point, MS 39773
Phone Number:
Location: United States > Mississippi > West Point
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express West Point 2.5*
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Also Known As:
Holiday Inn Express West Point Hotel West Point
Holiday Inn West Point
West Point Holiday Inn

13 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (3)
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Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Express West Point hotel is a two story, interior corridor hotel that features a beautiful lobby and offers 60 guest rooms. The Holiday Inn Express hotel also features an outdoor pool, free high-speed wireless Internet service in rooms and lobby, 24 hour business center, fitness center, complimentary 'Express Start' hot breakfast bar, and coin guest laundry. All 60 elegantly appointed guest rooms feature voice mail, two line phones w/data ports, desk & ergonomic chair, 32' TV, iron, ironing boards, hair dryers, and coffeemakers. In addition, all rooms also have a microwave and mini-refrigerator. Visit West Point, MS and Stay Smart at the Holiday Inn Express Hotel. ... more   less 
Number of rooms
60

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