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Americas Best Value Inn

2.5 of 5
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1190 Hwy. 45 Alt South, West Point, MS 39773 (Formerly Holiday Inn Express West Point)
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1 room 1 guest
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35 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed July 11, 2015

The staff was extremely friendly and helpful. The room was clean and comfortable. The breakfast was good and the wifi worked well. The room could use a new coat of paint, but other than that, it was great. We had no issues. I would stay there again.

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Leslie C, General Manager at Americas Best Value Inn, responded to this review

Let me start by thanking you for choosing the America's Best Value Inn on your recent visit to West Point, MS. It was our pleasure to have you as our guest. I'm pleased to hear, you thought the breakfast was tasty, it's my favorite. We hope to have the pleasure of serving you again soon. Safe travels! More 

Wildwood MO
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 23, 2015

Was there at 130am on saturday june 20 2015 on way down from st.louis to florida. Place was full. Made reservations months in advance. Room was clean n bed was nice. Breakfast was hot. Police even dropped by to show the flag. Front desk was staffed at all times n was friendly n helpful. Was much nicer then other America's... More 

Was this review helpful? Yes 2
Leslie C, General Manager at Americas Best Value Inn, responded to this review

Let me start by thanking you for choosing our property on your recent visit to West Point, MS. It was truly our pleasure to serve you. I'm most pleased to hear you had an enjoyable stay. We wish you safe travels and hope to see you soon. More 

Kill Devil Hills, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 4, 2015 via mobile

We've stayed here before when it was a Holiday Inn Express and it was decent/average but it's gotten much worse. Previous replies from management to others' reviews state a renovation was coming soon but that clearly has not happened. Our bed blankets are torn, the couch upholstery is torn, and everything is very dirty. Very. Dirty. After a long day... More 

Was this review helpful? Yes 1
Leslie C, General Manager at Americas Best Value Inn, responded to this review

Thank you for posting your review of our hotel. We greatly appreciate your feedback; however, I regret to hear you encountered issues during your stay. Please email me at gm@bwwestpoint.com so we can further discuss the issues you experienced. We hope that you'll give our property another try whenever your in West Point again. More 

Travelers are raving about these West Point hotels

Louisville, Mississippi
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 11, 2015

The room was nice, the bed was comfy, the room was clean, and the breakfast was good. And for the shower, I've never had as much water pressure in a hotel shower as what we had in our room. We never could get the wifi to connect, but that wasn't a real issue for us.

Was this review helpful? Yes 1
Holiday Inn E, General Manager at Americas Best Value Inn, responded to this review

Thank you for posting your review of our hotel. I'm pleased to hear that you enjoyed your stay. I apologize that you weren't able to connect to the wifi, our desk agents will be happy to assist you next time. We hope to have the pleasure of serving you in the future. More 

Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed November 23, 2014

Stayed for two nights recently and found all of the staff to be very helpful, friendly and professional. This property is in need of a renovation though. The carpet in the hallways and stairwells is worn out and dirty. The ac unit barely kept the room cool despite the daytime outdoor temps being in the 60's and 40's at night.... More 

Was this review helpful? Yes
Holiday Inn E, General Manager at Americas Best Value Inn, responded to this review

Thank you for posting your review of our hotel. It was our pleasure to serve you. Thank you for the kinds words regarding our staff, I will pass it on to them. We are about to undergo a major renovation that will greatly improve the quality of our hotel. We hope that you'll stay with us again in the future. More 

McDonough, Georgia
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed November 10, 2014

I accidentally booked this hotel after a bad visit in May of this year that I previously reviewed. This time nothing was broken, which to their credit was an improvement. Not sure if housekeeping exists in this hotel though. As a gold level IHG member, I stay in a lot of their hotels. This is the dirtiest IHG branded hotel... More 

Was this review helpful? Yes 2
Holiday Inn E, General Manager at Americas Best Value Inn, responded to this review

Let me start by thanking you for being a Gold IHG Rewards Club Member and for choosing our hotel. I am pleased to hear that your stay was more enjoyable than May, but regret to hear you experienced housekeeping issues with your recent stay. Please know that as the new General Manager I am working tirelessly to bring the housekeeping... More 

Fl
Level Contributor
162 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 stars Reviewed November 6, 2014

Older musty room with old furniture ...Drill sergeant at reception needed to know why I was in town ???? ( Management made him do it ?? Why??? give your customers some privacy please) At night it sounded like the train was running right thru the room..It's really not up to the normal HI standard

Was this review helpful? Yes
Holiday Inn E, General Manager at Americas Best Value Inn, responded to this review

I sincerely apologize that upon check in you were asked what was bringing you to the area. This information aids our sales team in their efforts. Also, we are about to undergo a major renovation that will greatly improve the quality of our hotel. We hope that if your ever back in West Point, MS again, you will give our... More 

West Point, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 4, 2014

As a Platinum member in 3 different chains, I travel quite a bit. In anticipation of a very busy weekend, we called enroute to make sure our reservation was in order and to request a roll-away to be sent to the room in advance. Upon check-in we were informed the roll-way was not in the room and the desk clerk... More 

Was this review helpful? Yes 1
Holiday Inn E, General Manager at Americas Best Value Inn, responded to this review

Let me start by thanking you for your loyalty to our brand. We greatly appreciate your business; however, more importantly, let me apologize that our property didn't meet your expectations. Our hotel, is about to start a major renovation that will include areas of interest such as, an elevator, new bathroom tile, new sofa's and many more items. I certainly... More 

Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 12, 2014

Was the best place around to stay that wasn't already full that being said it's an older holiday inn and the building needs updating. The complimentary breakfast was better than average and the staff was ok. When we stayed they were very busy so service wasn't great and since there was a local event the price was marked WAY WAY... More 

Was this review helpful? Yes
Holiday Inn E, General Manager at Americas Best Value Inn, responded to this review

Let me start by thanking you for posting your review of our hotel. We thrive from guest feedback. I would like to apologize , it certainly doesn't sound as though we offered our best customer service. I'm glad you enjoyed our hot breakfast, though. I also apologize that our price was higher than normal. Hotel room prices are dictated upon... More 

Navarre, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 8, 2014

We stayed the night here on 9/6/14. The room was very nice and large. There was a drawer missing in the dresser which was weird but we were not using it so no biggie.We were traveling so all we really needed was a hot shower and a comfy bed. the breakfast was good with a nice variety of choices from... More 

Was this review helpful? Yes
Holiday Inn E, General Manager at Americas Best Value Inn, responded to this review

We would like to sincerely thank you for posting your review of our hotel. We greatly appreciate your feedback. I apologize that the drawer was missing from the dresser in your room, I will certainly follow up on that. I am pleased to hear your enjoyed our comfortable beds and delicious hot breakfast. We hope to have the pleasure of... More 

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