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Horseshoe Casino and Hotel

#3 of 19 Hotels in Tunica
GreenLeadersBronze level
1021 Casino Center Dr., Tunica, MS 38664
Hotel amenities
Horseshoe Casino and Hotel
Best prices for: 1 room 1 guest
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Ranked #3 of 19 Hotels in Tunica
GreenLeadersBronze level
A recent review
5 of 5 stars Reviewed January 20, 2015
WRMC Batesville, ar
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994 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Horseshoe Casino and Hotel
See the most recent reviews
Batesville, ar
1 review
5 of 5 stars Reviewed January 20, 2015

3 days of fun and getaway!!! We drive 3 hours to get to Tunica. Worth every minute. We listen to a Audio book and we are there! Lots to do on the way through Memphis and Southaven. Shopping is my favorite thing on the way. Nice mall in Southaven to shop.

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
SenL89, Manager at Horseshoe Casino and Hotel, responded to this review

Thank you for such a positive review. We're glad that you had a great getaway here. We hope to see you back here on your next trip. More 

Kingston
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 20, 2015

Food was not good. Rooms were clean. That's about it. Stayed here about three years ago and everything has gone downhill. Employees are more concerned with talking with their friends than helping the guests.

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes 1
SenL89, Manager at Horseshoe Casino and Hotel, responded to this review

Thank you for taking the time to write a review. We are glad that you enjoyed your room. Your comments about the service and food will be passed down to our staff to ensure that our future guests have a better experience. More 

Houston
1 review
5 of 5 stars Reviewed January 20, 2015

this hotel and its employees go out of their way to accommodate you...super friendly from the time u walk in the lobby until u check out...i couldnt ask for anything more...i feel like im treated as an actual person and not just a room number...many people come in and out of that lobby daily and i truely felt that warmth... More 

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
SenL89, Manager at Horseshoe Casino and Hotel, responded to this review

Thank you for taking the time to write a positive review. Hearing that our staff went above and beyond to meet your expectations in customer service and hotel amenities is what we strive for. We look forward to having you back here and hope to see you again soon! More 

Coldwater
1 review
3 of 5 stars Reviewed January 20, 2015

great play to stay and gamble, comps could be better compared to other casinos. By far the rooms are the best and comfortable beds. The tv in the bathroom didnt work so it took away from the room. The players on the floor was rude

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
SenL89, Manager at Horseshoe Casino and Hotel, responded to this review

Thank you for writing a review. It is great to hear that you enjoyed our rooms. Your comments about the television will be passed down to ensure that future guests' will receive a better experience. We hope you keep us in mind for your next trip. More 

richmondhill
2 reviews
5 of 5 stars Reviewed January 20, 2015

Had a wonderful time...enjoyed the area malls and drive around....excellent food....security so friendly and everywhere...felt safe love it there!!!! staff very helpful....clean public washrooms...second time there and would go back

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
SenL89, Manager at Horseshoe Casino and Hotel, responded to this review

Thank you for your positive review. Your comments about the excellent food, friendly security, and clean bathrooms will be passed down to our staff to ensure they keep doing what they are doing. We hope to see you back here soon. More 

North Little Rock
1 review
5 of 5 stars Reviewed January 20, 2015

Horseshoe Casino and Hotel can be relied upon to be a clean and friendly place to escape from the daily routine of life. A short drive from Memphis, the Tunica area is rural and beautiful all year round.

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
SenL89, Manager at Horseshoe Casino and Hotel, responded to this review

Thank you for such a positive review. We're glad that we could be a destination for you to escape and enjoy our casino and hotel. Please keep us in mind for your next getaway! More 

Albion
1 review
4 of 5 stars Reviewed January 20, 2015

rooms bright very clean gaming floor had gaming excitement quick service well lite kiosks easily accessable helpful hosts readily available food at restaurants excellant did not go to buffet love the ease of ordering drinks using gaming machines overall experience very good

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
SenL89, Manager at Horseshoe Casino and Hotel, responded to this review

Thank you for taking time to write a positive review. We are glad that you enjoyed the variety of games, our quick service, and had helpful hosts. Your comments will be passed down to the staff to ensure that future guests' will have an enjoyable experience like you did. We hope you see you back here soon. More 

Shepherdsville
1 review
5 of 5 stars Reviewed January 20, 2015

Enjoyed our visit!!! Debbie at front desk checked us in and was friendly and welcoming. She got our visit off to a good start with her smile. Room was on 6th floor and was located near elevators was also a quiet room. Room was clean and comfortable with 2 tvs and king sized bed. Casino was fun! Ate at the... More 

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
SenL89, Manager at Horseshoe Casino and Hotel, responded to this review

Thank you for a positive review. It is great to hear that Debbie welcomed you to our hotel and that you enjoyed our restaurants and casino so much. We hope to see you again soon. More 

Cedar Lake
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 20, 2015

They have changed all their shots to unrecognizable games that seem like they are from 1995. The food was excellent and the hotel room nice. Those are the only things holding me back from giving a 1 or 0.

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes 1
SenL89, Manager at Horseshoe Casino and Hotel, responded to this review

Thank you for taking time to write a review. We are glad that you enjoyed the food and hotel. Your comments about the variety of slots will be passed down to the staff to ensure that future guests' will have a better experience. We hope you give us another chance in the future. More 

A TripAdvisor Member
5 of 5 stars Reviewed January 20, 2015

The staff at the Horseshoe are so friendly and helpful. Loved it and will go again. The rooms were clean. The dealers were so nice. My husband and I learned a new table game. Just wish there was more to do besides gambling.

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
SenL89, Manager at Horseshoe Casino and Hotel, responded to this review

Thank you for taking the time to review us. We go above and beyond our customers' expectations and we are glad our customers like you appreciate it. Your comments about our staff and rooms will be passed on to our staff to ensure that future guests' will receive the same experience you did. Next time you visit, check out our... More 

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