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All 19 Tunica hotels

Horseshoe Casino and Hotel

3.5 of 5 Hotel   |   1021 Casino Center Dr., Tunica, MS 38664
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Horseshoe Casino and Hotel
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67%
Ranked #8 of 19 Hotels in Tunica
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 weeks ago
misslizziGC Queensland
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467 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Horseshoe Casino and Hotel
See the most recent reviews
Aurora, Illinois, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Spent two nights in two different rooms. Wanted to stay in a non smoking room. None were available on the day of our arrival, however the front desk said they could give us a non smoking room for our second night. We took them up on their offer. Both rooms had poor lighting for putting on make-up or reading. Both... More

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SenL89, Manager at Horseshoe Casino and Hotel, responded to this review

Thank you for writing a review and letting us know about your experience. We are sorry to hear that you encountered some problems during your visit. Your comments have been passed along to our team members so they can remedy the situation about the rooms. Again, we apologize for any inconvenience that was caused. Hopefully, you will visit us again... More

Queensland
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed three nights as we wanted to see Graceland. I liked Memphis but being in Tunica I felt I was miles away from everything. Our travel centre booked this hotel and it was very noisy on the Friday night but it got quieter during our stay. We had no hot water at all Saturday morning when we took our... More

Was this review helpful? Yes
SenL89, Manager at Horseshoe Casino and Hotel, responded to this review

We appreciate your review. We are glad to hear that you enjoyed the buffet. Your comments about the room and internet have been passed along to team members to improve our guests' experience. Hopefully, you will change your mind about our hotel and give us another chance More

Jonesborough, Tennessee
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights in a premier room. Was very roomy with great relaxing tub shower combination. 3 tvs,king bed, fridge and more. Staff very friendly. Food prepared well with many choices at the buffet. will return soon.

Was this review helpful? Yes 1
SenL89, Manager at Horseshoe Casino and Hotel, responded to this review

We thank you for your review and are so glad you had a pleasant experience. We look forward to you visiting us again in the near future. More

Satellite Beach, Florida
Top Contributor
117 reviews 117 reviews
48 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here at the Horseshoe about 6 months ago, and disappointingly the one area where I previously only gave them one star as being a huge problem area has been uncorrected. Yes, the upgraded king room was nice, nicely decorated (although this one was a bit dark in terms of available lghting and wattages), single cup coffee maker, fridge... More

Was this review helpful? Yes 1
St. Petersburg, Florida
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have stayed at many Harrah's Hotels in the USA and my experience has always been good. As a Total Rewards member, i was offered a discounted room. I was put on the 2nd floor looking at a concrete wall but it gets worse. Walls are thin, you can hear every conversation and tv show from the room next to... More

Was this review helpful? Yes 4
Jackson, Mississippi
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I originally made reservations for a conference on 8/24 for two nights. I called on 8/28 and amended the reservation to stay only one night speaking with Marco, who said he would take care of it. When I arrived at the hotel on 9/17, I was told that I was a no show and had already been charged for one... More

Was this review helpful? Yes 2
USA
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My experience was nothing like some of the reviews I've read here. Our room was very comfortable and exceptionally clean. Everything was in working order and we had not negative issues to report. The hotel is very quiet too. Sometimes when we lose money in the casino maybe that would make us a bit harsh with the hotel reviews. However,... More

Was this review helpful? Yes 3
sarnia
Reviewer
4 reviews 4 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 13, 2014

Three nights at Horseshoe Casino. My room was immaculate and totally updated. Beautiful hotel. Very quiet. Large room, three televisions, many shower supplies. Roomed cleaned daily, very friendly staff.

Was this review helpful? Yes 2
Little Rock, Arkansas, United States
Contributor
19 reviews 19 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 13, 2014

I booked a room here because I attended a concert at Bluesville. I'm pretty sure I requested a nonsmoking room when I booked online (because I do not smoke), but when I checked in there were only smoking rooms available. The room was sprayed by housekeeping and it made the night tolerable. The AC worked well, but the carpet was... More

Was this review helpful? Yes 1
Huntsville, Alabama
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 8, 2014

Visited this property during the last week of August and I was eaten alive by the mosquitoes - they were every where including the casino, restaurant and my room even though the windows were never opened. The overall room was very nice although it has a heavy smell of smoke, but the cleanliness was noted and the cleaning staff was... More

Was this review helpful? Yes 1
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Additional Information about Horseshoe Casino and Hotel

Address: 1021 Casino Center Dr., Tunica, MS 38664
Location: United States > Mississippi > Tunica
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Horseshoe Casino and Hotel 3.5*
Number of rooms: 505
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Also Known As:
Horseshoe Hotel Tunica Resorts
Horseshoe Tunica Resorts
Horseshoe Casino Tunica Resorts

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